Fix your HP printer not picking up paper | HP Support 

Im gonna smash my printer

I have had this problem for so long. Cleaning the rollers did the job for me. Thanks for this info! Really helpful.

We almost bought a new printer because it won't pull the paper out to print anymore! Glad I saw this vid and went to check on the paper tray. Turns out, a small roll of paper was stuck inside causing the problem. Problem solved! Thanks!

I cleaned the rollers now its working..thank you so much...

Thank you so much! This video was very helpful and it saved me from unnecessary costs of repair. Turned out that a pencil fell inside the paper area. I should’ve thought of it earlier, felt stupid but thanks! 😂

I confirm that cleaning the rollers solved the problem on HP 5740. Thank you.

thanks to this video I was able to fix my printer. I had a crystal bracelet that fell between the rollers and wouldn't pull paper to print. I got it out and now I got a shit ton to print now. lol thanks for sharing

الله يسعدك ع هالمقطع ماتوقعت طابعتي تشتغل ,جزاك الله خيراً

Wow! Thank you! Found a small screw driver back there lol

I'm shocked that cleaning the rollers solve the issue, and they weren't even that dirty at all .. thank you for this vid

Yesssss cleaning those rollers did it for me so happy thank you ❤

My paper was going into the printer crooked and did everything you said and finally I found the roller that was causing the problem. I had to lift up my printer and pull the photo tray out and clean those roller under the tray and finally my paper tray worked. Yeah!

The solution you stated work. Thank you so much!! I was on the verge of buying a new printer.

So my little sister couldn’t find her new eraser....guess where I found it after so much work.😐

Just watched this video and went through all the suggestions, but nothing worked. Decided to try and feed stiffer card through as that would give more grip. It worked and I found out what the problem was as a large wasp emerged, smeared up the page in a most ghastly display of mangled body parts and a rather voluminous amount of insect fluids!

Thank you so much....it really solved my problem of my printer....you helped me a lot

Thank you, very helpful guide as my graphics tablet stylus was trapped in the printer and I followed the instructions in the video and found the problem.

Every hp printer I've had is pretty much a pos after a few years of very light use. I accept it as my fault for continuing to purchase.

It helped me resolve the issue as some tablets had stuck between roller and was not pulling the paper. Thanks

Thank you... A very helpful video

8:53 - I've been manually feeding the paper like this for more than a year. I've tried everything listed in this video and more. I'm one step away from getting a new printer 😥

thank you..!So, I found out my toddler put a small toy puzzle inside haha no more paper feed issue

Thank you, this was helpful. pen fell into my printer

cleaned the rubber rollers working now thanks

Pick-up rollers on my Officejet 7000 does not turn down to touch the paper and both Power and Resume buttons are blinking Clean and reset does not help, maybe some gear inside is broken so pickup rollers does not move?

Wow, I’m shocked this fixed my issue. I just had to clean my rollers

Just checked in the 2nd step there was a ruler stuck inside it 😂. Thanks ❤

I have followed these steps exactly and still have a problem. My rollers will not pick up the paper. I am using an HP 7520

Unpluging cable from both sides was a brilliant idea!!! Me stupid was always disconecting it only from one side and often power cord was not restarted. It was save my day. I was never expecting that some data or electricity may leftover in powercord and interfere with process. At first I was connecting printer afte 15 seconds, but after rewatching carefully video again, I've concentrate on connecting back power cord. Those HP printers are so amazing, smard power cord and great HOWTO video where user is treated like intelligent specie. Seriously.... I'll never buy garbage from HP again.

Thank you!

Thank you for the steps..

HP has the most touchy printers. Once I smash this one I will never get another!

Thank you for the useful tips. I found my missing pencil inside the scanner machine n that is the reason why scanner is not working to grab the paper.

Very helpful! Thank you 👍🏻

For two years I couldn't use my printer as it didn't get the paper inside. Now after watching this video I fixed my printer thank God. I found my little sisters letter toys inside 😂😂😂😂

Many thanks 😊

Thank you so much there was a pen where the rollers were.

a pencil fell in thanks. for the help sir

Thank youu!! so much

thank you!

I have hp deskjet ink Advantage 4165 printer....even though paper is loaded , the printer cant detect it and ask to load paper.....i have followed tye process shown in this vedio but its not working

My printer is a hp5107 and it might be a paper jam or its showing me a waring?

I was printing something and when it came out another paper was coming through and I closed it when the paper was halfway through so it stopped now my printer is making noises when it’s on and it won’t print(the paper won’t come out)

How about the photo paper hard to feed

Is it normal for it to throq black ink with no cartridges in it????

It's working on bond paper but not on thick papers like photo paper 😭

I have a 5540 and it allows me to print when i use to print past papers but when i go on the hp smart app it says the tray is empty or open when i have brand new printer paper loaded in and when i try to print documents it says Tray empty or open

This worked. Thank u

So, after how many months we are to service or clean the printer from inside? Printer name: Smart Tank 500

Worked thank you

The reset worked well. Thank you

How do I know that I am not in airplane mode, wireless switch is turned on, restart router so I can be connected using this hp laptop, while I am using now this apple iPad. Ty. God bless for your help.

My officejet pro 8715 won't print on photo paper.(135 gsm)it keeps spitting out pages or they jam.

Life saver 🙂

My HP officejet Pro L7580 will not grab the paper right and pulls it to the right and instantly jams up each time and then says that it is out of paper. I have at least 25 blank new sheets in tray 1 at each times. I have also looked for paper jams in the printer itself. When I pull the jammed paper out it most of the time the printer gets stuck on alignment printer then eventually fails. The problem never gets fixed. I have tried cleaning rollers etc. Only thing I did different was change out empty 88XL ink cartridges for new ones.

My printer is brand new and still not reading paper

It helped. Thanks.

thank you so much for help!

it doesnt work i tried all of the methods is there a way to fix it without servicing?

I bought a new HP DeskJet 2332 Printer from Amazon. And it's not working Power Button is blinking and Resume and both Cartridge light is on continuosly. Please help me

I have hp1500 ... Cleaned it from inside... Before it was showing that jam in print paper path but now it just doesn't take paper in it! It asks to put paper A4 in the tray ... I'm tired of it!

How about my Printer HP officejet 8010 always out of paper 🥺🥺🥺

cleaned the rollers! now the cartridges are stuck

Thanks

I just bought my printer and barely using it and I’m already having problems

I have the 4155 but after cleaning the rollers now it just feeds the paper crooked and jams inside

PAPER but not jaam any part but showing display E4 error

my printer HP310 its not taking paper

yeah... what this vid doesn't cover is crappy design where the whole printer becomes junk because of a tiny spring going weak in the pickup roller clutch and repair will cost similar to the original price of the printer, which means I have to buy my less-than-two-years-old printer all over again but this time without the hindrance of warranties or any distracting paperwork like that. Very disappointed with my MFP178 - never done a days work in it's (short) life, hideously expensive cartridges with laughable copy yields and now it is land-fill because of sh1tty design... I used to rate HP and have a sturdy laserjet 5m in the workshop that just works and has done for 20 years. Seems HP has lost sight of the rabbit. I bought HP on the back of the 5m. I was wrong... so wrong. just mass produced cheap re-badged garbage now.

one error light only for laser printer

The printer shown in this video is the Officejet 2620

My printer printed the printer status sheet, but when I am trying to print something via my mobile it isnt taking up the paper. Kindly help. I have a deskjet 5085 model !!

The rollers on mine aren't even moving

I was vey confuse why this was happening for weeks. So I do everything you say till I get to that remove debris from the input tray. I look on there, and yk those paper claw/nail things people would make in elementary school? THAT WHOLE THING WAS IN THE TRAY 😔😔😔

my HP 615 printer is jammed. I followed your instruction but i cannot find the latch at the back

I have HP Smart tank 516 printer . This printer easily print A4 size paper but this printer can not pull 180 GSM photo paper automatically . So how to fix it . Please help me.

Helpfull

I would not call turning it off and on again as a reset - that is a reboot, which is very different

Why my hp printer 2135 is blinking all light even the power supply is blinking too. What is the problem please help me my thesis is coming

I found a milky bar 😂

I have a Deskjet 4480 and it won't pick up the paper although I've cleaned the rollers and I don't see any debris in it.. please help!

WILL NOT PICK UP PHOTO PAPER

Done all this & it still doesn’t work 🤦🏻‍♀️

I am going to check anyway but my problem is the printer (HP 2600) doesn't take the paper all the time. Sometimes I had to wiggle the paper and the printer takes it.

4:27 and what about ink tank printers?

I've just found out how my hamster mysteriously disappeared 3 months ago, thank you!

I've tried absolutely everything and I'm getting the same issue: the paper starts to get fed into the tray, then stops, yet the printer keeps printing onto nothing (wasting all my ink) and the second I cancel the job the paper goes through (blank) no problem. Please send help.

Very helpful. A pencil fell into it😂

My printer is hp415,multiple papers feeder 😥 Pls help me

I think one of my rollers is out

My printer picks up pages but the problem is only that whenever I use photo papers, it doesn't, I mean, 100 gsm matte papers go in but 100 gsm photo papers don't go in

It's 2024. A US company just landed a vehicle on the moon yesterday. Still, I can't just click "Print" and have a copy of my document come out of your trash printers.

I replaced my hp60 INK in my all-in-one PRINTER, and NOW it says " out of paper" when there's clearly paper. Help

My printer will pick up paper for the first page no problem, but then it won't pick up the second page. If I pull the paper out and put it back in, it prints no problem. But then I have to repeat it for every page that follows. Very frustrating!

i have problem in printing my hp deskjet 3630. i just replaced the blank ink then i can not print anymore

Hp envy 6000e series paper jam

A lot of stating the obvious. Why unplug a mains lead at both ends? I have a printer that occasionally doesn't grip the paper properly and was looking for guidance.

I’ve only used mine one time since I set it up a few months ago and none of this fixed it. Waste of moneyz

hp is totally unafhp is totally unaffordable and ruined all my works.Even on the first purchase, their products were COMPLETELY unusable.Even their white printing sheets are of very poor quality and are the only ones that jam EVERY time

I tried but don't work