Fixing a Customer Screw up. Nintendo Switch Repair. 

You're absolutely right Alex. As soon as a technician touches any device, if it fails after 1 year, the customer will blame the technician. Just because the technician look at it, any future issues will be related, and of course, in the customer's view, the fix has to be free of charger. We live in a world of stupidity.

So far I've repaired three devices with the knowledge gained by your examples. One is a tiny computer with a micro-usb port which kept becoming detached. The second was a MOSFET, about the size of a grain of salt on an LG oven main board. Finally, just today, I found a shorted zener diode on our LG dryer's main board. Dryer was dead. Replaced the diode and the dryer is working again! I really never thought I could effectively repair SMT stuff, but you gave me the courage and confidence.

I'm always feeding the monster and he always shares with his friends.😢

I used to do minor repairs of computers for a major retailer. I had quit that job a year and a half previously when I get a call from a customer whose computer I had supposedly worked on. He was saying the power connector port on his laptop was lose and it was working fine before I had worked on it--over a year and a half ago. I explained to him that I no longer work for the company and he should take up his issue with them. He said that the store refused to repair his power connector port and that someone at the store gave him my number since I was the tech that worked on his laptop. He was completely fixated that because I supposedly personally worked on his laptop that I must have been the one who damaged it. I suggested again that he call the store and to leave me alone. TL:DR: he harassed me to the point I had to block two numbers he kept calling me from. Oh, but there's more-- PLOT TWIST: The entire time I worked for the company I NEVER once worked on a laptop--only PCs. I never even touched a single laptop the entire time I worked there. Legend has it he's till calling random former technicians to get a free repair for his laptop to this day.

If you didn't make this look so easy maybe people would be less likely to try to repair their own stuff. Credit to your skill.

Love watching this guy work he's an absolute perfectionist big love to mr northridgefix 👍👍

I thought you were leaning back in horror of the bad work the customer (or a previous shop) did 😄 Never saw a SD port replacement before, thanks a lot!

Wow I just done the same job, but heat from the top, covering with tape.

In JayzTwoCents most recent video, he mentions that he wants to do a collaboration with you 😁 Apparently he wants to learn how to solder properly 🤣🤣 You know that this would be awesome ✌

Another great video, thanks. I always learn something.

Just a heads up, Jayz2Cents wants to do a collab video with you because of his "less than stellar" soldering skills 👍

Hey JayzTwoCents wants to become your apprentice and learn some soldering. Please do a collab and teach the youngin!

good posture is important

These videos are therapeutic for me😅

I'm looking forward to getting a "Better Than Factory" T-Shirt when you get them back in stock.

Always impressed. 👍

You mentioned you wanted to get ideas for some place to put a flux syringe in to keep it from leaking and sticking. I drilled two angled holes in my bench by my Weller iron control. Put 2 tweezer covers in them. My flux syringes are right there and handy. And leaned back at me like an iron in its stand. I haven't purchased any Amtech flux from you but am wondering if the syringes have a plunger you can draw back.

Bonjour de france trés bon travail.

Jayz2Cents is wanting to do a collab and is in your area. That would make a killer video!! Please reach out to him.

Very nice sir✌

I use to charge extra for customer or other shops screwups.😮 I also had a 30-30 warranty for these repairs. 30 Seconds or 30 feet which ever comes first. It was 31 feet to the end of my driveway.😅

Great video Sir! Which Weller solder tips are you using please?

DO THE J2C COLLAB

It's only when Alex brings a q tip into view you realise how tiny these components are.

Big fan I have same working setup as like you

Hello, I am curious how do you apply hot air from the back side without everything falling off the board???(I am very new to this soldering stuff )

very nice

It is a shame the way things are today, if you do more than is asked then the old saying of no good deed goes unpunished is super relevant and there is little gratitude for putting in any extra by customers when you are simply saving them grief down the road. I remember the days when quality control wasn't needed, workers gave it 110% without thinking about it, crafted not made was the way it was but today its crack crack crack of the whip down the factory. Only have to look at the abysmal way Amazon for example treats their workers :(

Alex, if you were given the opportunity, would you go to a electronics manufacturing company, to see motherboards being made? Like laptops, Nintendo Switches, other items that you repair? Thank you 🤓

The image was a bit jittery. I had to hold the monitor to maintain a stable image.

Awesome

Sure was a quick fix that one 😆 But good job 👊💪

Yo, @JayzTwoCents just mentioned you in a video, wants to you to teach him how to solder the right way in a video.

Comfortable is good.

Awesome ✌🏻✌🏻✌🏻

i replaced the backglass and screen on iPhone 8. I saw broken glass had damaged mics in the bottom. i replaced it for free. next day customer called me and saying you stole my original charging port

i just found out about your channel and i missed these kinds of videos. rossmans videos right now have mutated content and is now about a cat and a dude talking about anything else but repairing stuffs lol.

Seem Microscope should be a technician first tool.on the tool list ....lols

why not heat it directly from the top? why the back?

and this is why I leave this type of work to the professionals. I would NEVER try to attempt something like this, even if I knew exactly what was wrong and I had the needed parts right next to me. I know I have no experience with soldering so I would never try to fix something that needed to be soldered. Not saying people shouldn't try new things but if you are going to try new things try it on something that doesn't cost so much like a calculator lol.

How are those scammers that ask you for money doing? The cease and desist ones

U'r very good in your job,.awesome

@NorthridgeFix Alex, please do a Collab with #JayzTwoCents.

funny how the donor board looks better than the customer board but I know looks don't say everything

That board looked nasty. Must be frustrating not being able to test your work.

Alex, did you find a house? I miss the house hunting videos!

I laughed at "some of the small components flew away", then I remembered and I stopped laughing.

Hey, kinda offtopic, but... please teach JayzTwoCents how to solder correctly so he can stop triggering everyone with his solders... lol

Do a collab with jayztwocents.

its fun when you dont have to worry about stuff going to the 9th Dimension when the customer already did it for you

Love from Pakistan

Quick question. How do you ground yourself when working on PCBs? Do you have a grounding mat ?

Your videos challenges people to try this at home..and when they do ...they create chaos ..

lol just went to buy some flux and it's out of stock :(

You make it look so simple but that connector is not an easy job. The solder joints are far too small to see without a microscope, and the connector itself is easily damaged.

Your working style very different from Saudi Arabia we work without hot twizzeer and when replacing hdmi port we don't solder back legs like you do and in Saudi Arabia madinah we don't use solder mask

"They created a Hiroshima" .And thats we love you alex lol.

Better than factory !!!

(8:20) LMAO.

Oh the funny means and funny ways we come up with to entertain ourselves while we are stuck in a back room for 12 hours a day with nobody to talk to.

Jayz2Cents says he would love to collab with you ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-wb5tlHJHVBs.html <

Is there anytime you fixed a Hiroshima made from installing modchips in any console ? It would be interesting to see a non standard repair.

Came in for repair.

Hero-shima...

Please help jayz2cents, he needs it

Think you're doing well if you get a year out of a usb c connector on one of those.

🥰🥰🥰👍👍👍🥰🥰🥰

do you fix pc PSU?

yeah dont lean back i have bad posture and some of it,its do to that conformable leaning you say after some years it will tell you :D, but yeah i like the video keep them up i like how you point what Hirosimas are but dont you get like messages from YT speaking like that(the truth) you know how YT is these days with its WOKE ideology meaning yo u cant say anything to no one so they dont get their feeling hurt 😆,but yeah like the videos keep them up and when i new video comes out about a new high end graphic card pls tell us if there any fault in that model it would be informative to say the least(from your experience of course) that video with the 4090 helped me a lot i almost bought one of those ahaha but yeah thank you have a nice day NorthridgeFix 😃😃

Those two caps that you replaced Is it ok for the RH ends solder to touch one another? Cause its one solder blob connecting the big upper cap and the smaller cap on the RH side.

Gigabyte is, hands down, the worst component company. I've been trying to inform people for more than a decade, and still people buy their shite. Just in the last 2 years: -Massive BIOS bugs overvolting CPUs to death. -Exploding PSUs. -Randsomeared and lost all RMA data, stranding in progress RMAs and killing their whole RMA division for a month. -Backdoor BIOS flaw. -Faulty/low quality PCB on $1000+ GPUs blamed on user after inevitable crack forms. GB sucks.

Another hero who thinks for whatever reason they are a micro soldering expert. What is going through people's minds?!

Also, before you act on the valuable item, practice several times on junk -- and view your practice jobs critically. If you can't do a good job on junk without pressure, then you cannot do a good job on valuable items.

whats the fee for cleaning the board ?????????? $400 $500🤣😂🤤

Dude, I commend your informative videos but can you stop referencing Hiroshima? You use the phrase a lot. The nuking of that city was not as trivial as a messy repair job or an exploded capacitor. You want to start calling other botch jobs a Rape of Nanjing or an Auschwitz or a 9/11? Sorry but words do matter.