Fixing Intermittent on/off problems on X1 and X2 

If your bike is intermittingly cutting out especially while riding bumpy terrain, your on/off switch on your frame could be the problem.
If your battery is loose at all inside the frame this will cause this and you can first try fixing it by making your battery more secure with a piece of foam or double sided tape as is done in this video: • How To Eliminate Batte...
If you still have this problem or want a more permanent fix of this issue, we recommend permanently disabling the bike frame on/off switch using the technique in this video... the on/off switch on the frame is a redundancy because there is already an on/off switch on the dashboard, and by removing it permanently you will in essence make your bike more reliable. Luna is removing this on/off switch on all the latest x2 bikes using this same method.