Ford C-Max Backup Camera Replacement 

Your video is spot on so thank you very very much!! The install took approx. 1 hour and I used the same camera you recommended from Amazon which was plug and play. No programing required. FYI The old camera was not only blurry but it was upside down which I'm told is another common issue. The new camera is clear as glass and right side up so I'm trilled as I saved over 700 dollars because the dealer was quoting 500 for camera and 350 to install. 👍👍👍👍

I wanted to add my own thanks. For me, the camera was blacking out 80% of the time, either immediately or after a few seconds of operation, and then displaying, "Camera is unavailable. Please contact your dealership." I took a gamble that the camera was at fault, and replacing it has fixed the problem so far.

Also, you promised a link to the tools for prying the cover off....please provide! THX

Great tutorial! Thank you. It’s hard to find videos like this about c-max on RU-vid👍🏻

Thanks man - I never would've thought to replace the white backup lights as well 👍 👍

Hey Dan, I FINALLY got around to replacing the backup camera and the reverse lights. The image is super clear, and the reverse led lights are pretty bright! My son helped me. The only issues we had was one of the little plastic tabs on the camera housing snapped as soon as I moved it, lol.

Great, thorough video. I found the four plastic brackets that hold the bolts had all broken on at least one side. I couldn't get them to reattach, since the plastic contact area is too small. Tomorrow I'm getting expoxy putty to reattach them. Thanks again for the great video.

Simple the BEST! Bravo! Saved me a few hundred watching your amazing video.

Thanks for making this video. It was super helpful.

Thanks for making this video!

Bravo - thank you my friend! I've been running into a flicker/connection issue on my 2016 C-Max Energi. Thinking one of these connections may be the issue - at least I can check it out in about 15 minutes. Thanks for making great content and this very clear/clean video!

Got mine replaced and fixed my upside down screen and it hardly working. Great Video!

Thanks for posting this video. I have had the same issue with my backup camera for the last 80,000 miles. This was just the motivation I needed to order a replacement camera. I look forward to seeing your battery replacement video in the future. My batteries started going bad at 37,000 miles. They quickly deteriorated to only 9 miles to a charge by 42,000 miles on the vehicle. I took it to the dealership. They told me this was normal wear of a battery??? I now have 120,000 miles and still get 9 miles to a charge. I love everything about my C-Max..... Except the Ford dealership!!! UPDATE: Order the camera you suggested from Amazon. With the help of your thorough video, had it installed in less than an hour. Thanks so much Dan!! The only thing I would do differently if there's a next time, is to order the actual OEM camera for another $50 off eBay. The aftermarket camera is very clear and fits perfectly. But gives me a slightly different view that I need to get used to. AND more importantly, the lines on my camera no longer matchup with the outer edge of my vehicles tires. The lines in the back-up camera now are about 5in narrower on each side. Not that big a deal, but worth noting.

Wow! Awesome tutorial.😃

Thanks!

Thanks for doing the hard work Dan! As you mentioned, being able to release the clips on the housing would save an enormous amount of work..only problem is that if you didn't do the detailed tear down, nobody would have even known they were there!

I just ordered the camera , can you do a video on how to replace the hatch struts mine don’t work I have to push hard to close the hatch every time.

Do you have the part number for the plastic camera housing you suggest replacing? Nice Video!

Hey Dan, as you recommend, I would like to get the housing also before I begin, do you have a part number for this piece? I have a 2013 SEL hybrid model.

Thank you, it works

Thanks much for the video. I'm wondering what year is your C-Max? I've got a 2014 energi and the backup camera has started glitching... sometimes it works, sometimes it's a black screen. Ford likes to change details from year to year so the camera or even connection points might be a little off..or not. The Dealership gave me a low-guess at $600 just to look at it to see what the problem might be.

This is the tutorial that i was looking for. my grad c-max don't have a cam. Do you think that cables are present or i should pass cables until sync?

👍👍

Installed. Thank you. I noticed the guidelines are about 4 inches different than they were before, not matching with side of car. Do you know how to adjust?

Getting ready to do this. Do you have link to tools you used and video for backup light replacement? I know you did it but not discussed in this video. Love your attention to detail in this. Exactly what I needed to see.

In case it helps someone else about 2 weeks ago my backup camera stopped working about 85% of the time with the error message saying camera not available, see dealer. Occasionally it would work and some of those times the image would be upside down. After reviewing this video (Thanks!), I ordered the camera (Dorman 592-008 Rear Park Assist Camera) and some plastic trim tools from Amazon. I was able to replace it and I did have one of the tabs on the camera bracket break. I secured it with a trimmed piece of duct tape, and I think it will be fine. If not, I know the camera works and how to get to it now.

im gonna try to retrofit these on my cmax, currently have no camera

Thanks for your meticulous steps. I was wondering if the Ford B-Max Rear Camera Housing would work for the C-Max: FORD B-MAX 12-/ FOCUS 14- Rear View Camera Mounting Bracket OEM Part# 1747479. The part looks almost identical and costs about $20. Seems like you could break off the old one and mount the new camera to the new housing then snap it in ???? What do you think?

My son this morning told me that the backup camera image is upside down. As he was backing out of the garage, he yelled "hey, its doing it!" Sure enough, the image was upside down. Ever heard of this anomaly? As you are aware, I was planning on replacing the camera as you did in this video. But now this new issue has come to light. Was wondering if there is more to it. he also mentioned that sometimes when he puts it into reverse, he just gets an error message. Ever heard of this?

mine has the collison sensor in alarm, is that in the same camera housing?

100% fix

Ford delaer charged me $1,350 for this replacement !!

Looking at the reviews of that replacement camera on Amazon. The majority were positive, but this was the lone negative one: Customer Review jprep 1.0 out of 5 stars Replaced twice and both times video was grainy and pixilated. Reviewed in the United States on October 5, 2022 Verified Purchase This particular camera was recommended by other and came with decent reviews. Had to send it back twice because the camera view was grainy and pixelated. Finally went with an OEM part which is only a few dollars more and works perfectly. Other than the camera picture being crap I have to wait 14 days or so after it is return received before I get my money back. Says he sent it back twice? Meaning this cmax owner went thru the whole disassembly/assembly process a total of three times??? Yikes!