Ford Maverick Dealer Bait & Switch - My horrible experience 

they have no problem screwing their customers.....................

Most dealers have always been pricks but way more so since the pandemic I am going to enjoy watching them all go out of business

Bottom line if people did not pay over msrp period this wouldn’t keep happening but people can’t help themselves and they just want these vehicles They want them even putting aside complete common sense and logic in paying some ridiculous mark up that makes the negative equity in the vehicle so upside down you will never be in the positive unless you pay off the vehicle. So congrats to those who do that but they are the ones allowing the prices to stay high because they keep purchasing vehicles with the mark ups. Dealers are in the business to make money. They should be honest and shouldn’t try to do these practices but there are a lot of people who don’t care because they have the money or people who are just plain ignorant of the process and their compulsion to get the vehicle overrides all logic. I want a Maverick also but will not buy one over msrp period. I’ll wait because it’s not worth it.

A life lesson get a contract and read it otherwise you’re screwed

You should have pony’ed up the cash for that truck. That was a fair price. My local dealership had one last weekend with a $10,000 mark up.

Dude you're naive .They are a business and millions are getting screwed every month.Thats the way of life and society today.

Good job man tell everybody about this dealer and name

You didn't pay the deposit, stop crying. You didn't get screwed and you're not a victim. Grow up dude. This is how buying a vehicle is. We all know dealers are sleezy.

Lesson to be learned; NOTHING is in stone including putting down a deposit until you have received, agreed to and signed an RO (Retail Order), the form that states the VIN and lists all the costs of the vehicle, and what your bottom line price out the door will be. This is your purchase agreement. Then arrange to put a deposit down with this signed document.

I ordered a 22, rolled to a 23, in Jan 24, got tired of waiting called Ford to check on my order they said due to how long it has been, I had cash offers/rebates of 2500.00, and 2250.00. I got online searched the internet for avaliable Mavericks. I found 2, 2024's within 60 miles. Called and confirmed they had them, asked if they would use the rebates on them. One dealership said they could/would only use one, the other said they would. I made the purchase at MSRP, and they sold me the extended wrty at cost. I feel lucky after hearing this horror story.

I recently walked into a Ford dealership and bought a 2024 LT Maverick with some additions (trailer package, bed liner, etc...) for $29K that someone else had ordered but backed out of the deal (no info on why that happened). I told them I might finance i or I might put $10k down but on the day of the pick up I paid 100% with a certified bank check. Where I ran into an issue s with the extended warrantee. The dealership is trying to charge me more for it than shows on the Ford website.

You don’t do deals on the phone. You go to the dealer, sign the buyer’s order agreeing on the price to be paid and leave your deposit. Seems like the buyer didn’t do his homework. An alternative method is to e-sign the buyer’s order. You didn’t have a deal in the first place. Verbals mean nothing. You wasted your time. Nothing beats an informed customer. You may have been misled but a basic lack of knowledge hurts you of how to purchase and secure the terms is at fault. You “think” they charged your card!? You should know if your card is charged. Your problem is you don’t accept responsibility for your shortcomings in the situation. You were given bad advice.

Many crooked Ford dealers

Contact Ford Corporate, Ford already asked their dealers to stop doing that.

buy a Nissan Frontier.

"expecially" isn't a word.

Don't go to champion ford in Rockingham. They're 5000 mark up

Strung you along😂. And you went along. You guys scream for capitalism well here you capitalism baby.

Ford CEO is right, get rid of dealers!!!!!

DO NOT BUY FORD

Anybody who would pay over msrp for this cheaply made truck is nuts.

Most dealers lie for the dollars

You Waffle too much.

Dealers are going to disappear. Soon the company's will deal direct.

No your not crazy... they just lied to you... it's terrible what some dealers can do.. sorry bud

face reality. there are no honest dealers/salespeople.

I am getting the same scam. Giving up on buying a Maverick. Ford dealerships have become really corrupt (My only experience). I am starting to look at Toyota now.

If you don't have it in writing it was never happened always get it in writing

Went to a local Ford Dealership in the Corpus Christi Texas area and they wanted $31k for a Maverick AWD XLT BUT A MARKUP OF $11K. Ford Dealership was NOT FORD AUTONATION. NOT A BUYER AT $42K. Don't be desperate. That is probably why the original order buyer backed out of the buy.

The fact that you thought you were getting a maverick for 21000 is not realistic, the base msrp on an xl is around 24 before taxes

I hope you filed a complaint with the FTC. They are prosecuting dealership over this garbage. Also report them to the manufacturer. They are also cracking down on dealerships on this nonsense.

Shoulda known better, good that you didn’t feed them $$$ over MSRP

IMO: Ford has little confidence in the future EV market… Right now it is less about selling cars and more about ensuring profits; constructing "the right customer" with the "right bank deal"

I don't have a problem with dealer markups, when they are transparent. But i would not tolerate this bait and switch BS. But i also wouldnt buy a car with a dealer markup because i don't think they are worth the prices they are asking for them.

This why i aint getting one now. Dealers putting up fake listings when they actually are charging 7-10 grand more.

I long for the day where we have the option to skip dealerships and just factory order direct. There is no competition, brands may set their prices but the dealerships mark up the vehicles in certain areas to the absurd and honestly the experience just tarnishes the brand. The legislations for keeping dealerships around doesn’t work when brands have no control over their msrp’s, dealerships collude with each other (even having the same person/shell company owning all the ones in an area) so there’s no competition, it’s honestly just a tiring trope of the “crooked cars salesman” still existing. Just let people hop on something like Ford’s website, build and price, finance and deliver. Reclaim the land the useless dealerships use and just make depot’s for mechanical work and information only lol :P

🤣😂!!!

Many dealers do this deal and because they didn't deposit your check or CC there was no deal as far as the dealer is concerned Common occurrence with highly desirable vehicles. Greedy dealers.

Always get it in writing. You cannot trust their word over a phone call. It's all about greed. But if you do this again get it in writing. Also make sure you get your deposit in writing. Legally they have to give you your refund back!

The only thing keeping me from reserving one of these vehicles are the Ford Dealerships. I cant believe Ford can get away of this kind of dishonesty.

People need to start reporting these dealers to ford corporate. The CEO was already furious when he found out about dealers doing this because they are KILLING their sales of vehicles.

Let the dealers fade away from memory. Let them bleed out of a wound of their own making.

It's all lies and smoke screens . Their marking them up to 70'000 k in my state !

You have to directly order your own vehicle. That's the only way to get msr.

Local dealer tryed to sell me base model for 50k so I ordered online for 33k will see what happens

This is why I treat all car salesmen like shit, and very unapologetic about it.

I keep hearing about these nightmare dealerships. Not so exciting anymore.

get a lawyer. that's how this stops. good luck to you

Why are you texting to buy? Why not go in person?

An oral agreement isn't worth the paper it's written on.

Thats why Ford has split off into two divisions, ICE and electric. You will order your electric directly from ford and take delivery at a dealer, hopefully this will stop this gouging that the dealers are doing. What goes around comes around, you reap what you sow. Find a dealer that is honest and stay there. You really shot yourself in the foot when you canceled the first maverick order, but thats ancient history. Good luck

More Ford junk made in Mexico better get a Toyota tundra

Sorry lucky you , never do nonrefundable deposit just in case like this , some dealers will lie like hell, alwsys something stating price ,the salesmen are lowest rung ,they have tob get approval from another that why you get pass to closers

That cheap truck is not worth 30k don’t stress about it.

You were lied too but the dealership what's money rather than a happy customer. So you need to out the dealer as they didn't care about you

He said she said. The long McArthur Ford clearly states mrsp plus destination when you order with the dealer and 1,000 deposit. The video is in English and clearly you did not get it. That’s just ur fault.

I have no sympathy for this maroon. You sealed your fate when you cancelled your Maverick reservation. Seriously, who does that? And then you expect rock bottom pricing for the one of the few Mavericks available in the country without a reservation. LMAOoooo

theres one at my local dealer with a $28,567 window stiker, but they are selling it for $36,879. so i just walk away

I have never owned a truck nor a Ford but the Maverick is something I absolutely would buy and am planning to order in August but the more I hear about things like this the more I am reconsidering dealing with Ford and their dealers. Such poor customer service 🙄

That’s literally what everyone is doing. Idk why you’re surprised

The Maverick was announced in June…not well over a year ago. You were taking someone’s cancelled order. Tim Bartz has said they do add prices to cancelled orders. No one should have promised MSRP. “Super super patient.” “”8 weeks.” “Daily texts for a month and a half” Signed contacts are the way to go. It is definitely on the consumer to ask for this. Ford customer service won’t do anything. I get it, You are frustrated. I worked with my first dealer that I ordered from for 4 months (June-Oct). That dealer marked up my deal $1,500 and refused x plan before it even came in. My second order for 6 months (June-Dec) came in as the wrong truck that a coworker of my salesman just happened to want. Now I’ve been waiting since October for another Hybrid order. I’ve called 1 time since my order and we are going on 5 months. I still haven’t received a build date. Ford has scheduled builds through April already so the earliest I will see the truck is May/June or 8-9 months from order (1 year from original order).

I have bought many new vehicles from dealerships over 25+ years and it is not something I look forward to. I can't say that my experiences were bad but they sure were stressful and not fun.

Wow I can't believe that price. That is the MSRP of my ordered AWD XLT with luxury 360 and FX4 packages.

Tim has stated that dealer stock ones will be marked up. I don't think it was 7500 on an XL though. I was under impression that it was perhaps 5k on XLT and 7.5K on Lariats or such. Do you have any proofs in texts that they would sell at MSRP? I'm 60 miles from Long McArthur but decided to order Maverick through local dealer at MSRP. My son ordered one from another local dealer at MSRP. Mine is scheduled to be built April 11 and I ordered on July 13. It's been a long wait. They should have never told it MSRP. I would possible get Tim involved and have him question the salesman or manager who told you this.

All of the Long McArthur videos specifically state that their dealer stock Mavericks have an ADM, Tim Bartz mentions it probably once per video relating to the Maverick that if you buy an in stock there's going to be an ADM of at least $5,000. With supply chain shortages why wouldn't they markup what little inventory they have? Simple supply and demand and Ford has one of the lowest markups of any manufacturer out there per a recent study done. For anyone else watching this; verbal agreements with a dealership do not mean anything. If it's not in writing and signed by both parties then it never happened.

I am a loyal Ford customer and was so excited about the Maverick. I kept thinking of all the people I knew who would be won over by this cool economical pickup. People who I know drive Honda's and other brands. But since then these dealers have been so terrible and marked them up like crazy to the point I don't even want anything to do with Ford. Let alone anyone I know.

It’s complete BS. Dealerships are really screwing over customers. I fought my local dealership and was able to place a reserve at MSRP and have it in writing from my dealer. But I know they may still try to screw me over when it comes in. I hope Ford actually does come down on these dealers

Dealership model needs to end, we need direct-from-manufacturer purchasing cutting out the massive overhead of the middle man that adds no value, and pass the savings on to the consumer.

Hello Maverick 2.0 Echoboost shoppers, Don’t spend over 25K for this cheaply made truck. 2023-24 Ford Ranger coming out. It’s much better truck than this. Starting about 28-30K...

We only sell at MSRP, even through all this, at our dealership. Our lot is all but empty - a single Edge remaining in the new section - while some other dealerships have inventory. They're charging $5,000+ over MSRP on everything on the lot... I just hope customers remember this stuff whenever this is all over.

Dealer refused to sell me my hybrid unless I paid $38k for a $25k truck. Placed the order last year in september. They say no one got a hybrid at MSRP. Only the guy in Hawaii that designed the Maverick got it as MSRP. So I will wait for the other brands to release their mini hybrids trucks.

Hello Maverick 2.0 Echoboost shoppers, Don’t spend over 25K for this cheaply made truck. 2023-24 Ford Ranger coming out. It’s much better truck than this. Starting about 28-30K...

Report them to Ford corporate. Hopefully Ford will lower this dealers allocation based on recent Ford memos regarding dealer price gouging in the form of this type of “market adjustment.”

IF you actually watched any of Long McArthur videos from Tim Bartz, you would have known this would happen. Tim has said countless times any ordered vehicle that is not taken on delivery, there will be a dealer fee of 3000-5000 above MSRP or more if presented to the public as stock. They do honor MSRP, but only if you ordered that vehicle from them. Supply and demand. They look at auction sales to determine dealer charge. I can't speak to the salesman that told you MSRP for this truck. It is wrong, and I would complain to Long McArthur management and provide proof if you have it. You really should have seen this coming in this economic climate though. Ford said dealers are not getting any stock orders for Maverick this year. Ford only filling customer orders. Should have never cancelled your Maverick. I guarantee the dealer never cancelled it and made 5k in dealer fee's off the sale because there is no stock. Good luck on the truck hunt.

I never thought about the financing issue but that make s a lot of sense. That said, another problem with such a ridiculous mark up is your insurance coverage, in the case of a crash resulting a total loss of the vehicle they are only going to pay what the vehicle is worth, not what you paid for it.

I'll never buy another car from a dealership again. Too many other options to buy good quality cars right online. This is really shitty and near-sighted behavior from this dealership.

I ordered a XLT last June from Hall Ford in Elizabeth City, NC. The sales manager was informative and honest. Received truck January. I placed zero dollars down at time of order. Also received VIN at time of order so I could track progress of build. This sales manager was the best. I also was given price at time of order. And thats what I paid. So I recommend this dealership.

That's good you stood your ground, I always tell them If you were buying it wouldn't you try to get the best price and best rate ? But 1 thing for sure you will learn from this experience and be able to help others in the future 👍

Do not buy... From a Ford dealership that add markups.. simple.

I get my ordered Maverick next week. My deal ship told me they would honor MSRP .. but i guess we will see then

It’s a shame you need to justify yourself to people defending unscrupulous businesses practices as “Capitalism”. It’s not. Price gouging is illegal and the only reason dealerships are not criminals is because they lobbied and paid politicians to change the rules. The UK, Germany, Japan and Canada all have successful economies too. Write your state, local and federal representatives and let them know this is unacceptable.

People will look at these dealers and know not to do business with them when the market bounces back. Just evil

Report it to ford they sent out to all dealers not to do this . Ford now stop delivering vehicle to dealers are doing this

A word of advice. Don't try to be a diplomat or a goodwill ambassador when dealing with a car salesmen. Show up for a knife fight, be the one in control from the moment you walk in, don't answer questions about what payment you can afford or how good your credit is. They are trying to find out how much they can take you for. You ask the questions, you want to know the the price, bottom line and that's it and as soon as they start to fuck around, you walk. Plain and simple.

The markups are defeating the concept of a value priced vehicle.

This is BS... Plus a big draw for the Maverick is it's price... If they are going to jack up the price, what's the point?

Yep the same thing happened to me just report them to Ford that is all you can do I guess but if anyone else has a better solution please let me know

Anyone considering buying a new Ford pickup needs to watch this video. 1) get a contract for OUT THE DOOR pricing. 2) always follow up phone calls with an email verifying "what I remember from our call are these details"

Absolutely no love loss between me and stealerships … but … dude, seriously, you clearly didn’t watch that guy’s videos (or at least glossed over a clearly stated aspect) …. He was abundantly clear in speaking of new orders & financing through them But, yes, also seems the salescritter assumed you were speaking of a new order - miscommunication & misunderstanding both sides

There's a dealer in Wisconsin. West Bend and Greenfield who doubled the MSRP from $26,660 to over $53 grand. With taxes and fees over $56,000. Nice huh.

In Phoenix, Arizona, I've yet to see a Maverick be listed for less than $10k over MSRP except for a single base XL w/ecoboost option that was at a dealer for a few weeks, called about it and they said it was long gone. Still had a $1,500 adjustment on it, and that was the "internet price", so you can bet it was MSRP + $2-3k on the window sticker. Thing is, for a lot of businesses that do a lot of in-town errand running, the 40+ MPG of the hybrid is going to save you literally 10's of thousands of dollars, so who cares if you pay an extra $140 a month in the mean time. Imagine a pest control company that switched from 25mpg Toyota Tacoma's to 45 MPG Mavericks. An almost 50% reduction in fuel consumption at a time when even a little 4 banger truck takes $75 to fill up. That's huge!

Like I’ve been telling everyone in the car buying industry make a mental note or write down what dealer has done you wrong and when this shit storm is over they will be begging for customers

Wow Tim bartz does the RU-vid channel for long mccarther, must be a hypocrite cause they don't do it he swears, but there it is proof that they mark up the cars just like all the other crooked dealerships Wow. So all you people after watching should be aware of long mccarthur.

How about you order the truck and wait in line with the rest if us, instead of trying to cut in line. You definitely sound entitled. I've been waiting six months for the most price.

Sorry for your stress,I received my Maverick on Dec 7 2021,XLT 2.0,RWD,paid 24,999,paid MSRP

He has said in his videos that they mark up if you don't order through them. However, they should have told you on the phone.

Damn, I watch their videos and they always advertise they only charge MSRP for all their vehicles. I'm sorry to hear this. Dealers are the worst of the worst.

10:25 "I thought they had already charged my card". You don't look at your credit card statement? I have been following Tim Bartz and his videos have been very clear that they will charge ADM on Mavericks not taken by the original person who ordered.

There isn't a 2020 Sienna for sale within 100 miles of mine. I should make money on this deal And besides going from Toyota to Ford is taking a big chance as far as quality goes. So I will walk away unless I get the exact deal that I have on paper. My order is for a fully loaded Lariat . They tell me that this Ford is a "much better product" We will see... I think there are a lot of pissed off Ford people who are going to change their mind if they have to get a one-year-old truck that as of August of this year will drop 8 grand in value as soon as it is driven off the lot Will let you know if a Lariat is worth it. Again good luck and do not take any crap from them.

how can you not afford a 40-50k vehicle the economy is doing great - Joe Biden, would say to you.