Oh my gosh I have a 2009 ford explorer. I followed his steps and it worked. Saved me money from dealership. I had the no phone available problem, and it worked y’all! Follow his steps it will work! It also said no devices prior, Bluetooth not connected. But this man speaks the truth on how to sync without pulling out a fuse! Lifesaver sir. Thank you. I feel like I’m keeping up with the jones now!
Great video and it took care of my problem - I had to remove my old phone and replace with my new one. Now it is working great. Thanks Casey Pendleton. I am keeping my 2009 Ford Explorer SportsTrac
Thank you! The instructions for reset in the car manual weren’t correct/ working for me. Your video helped me get to the correct reset screen. Bluetooth is up and running again! 😄
I bought a 2015 Ford Fiesta back in November my phone was sync to my car and after a week it stopped working. I can not get it to work, I don't want to pay money to fix something that I could fix given the right information. The phone button won't work at all and then when I try to do a master reset the it won't even let me do that the screen stays frozen on the sync message that comes up. I want to fix the issue. Since I got the car I have had to us an auxiliary cord now not even like that will it work. Please I need your assistance, thank you!
@J. Casey Pendleton I have a 2013 ford Edge Select, I just updated the latest software version 4.6 on 1/26/2024 my issue is when I place a voice command call I will say phone, call John Smith on Cell , Sync will give me 3 options on calling John Smith Cell, Home, or work but in my phone contacts it's set to Iphone also sometimes it throws in another name I did not ask for. Now after the dealership updated the software I deleted my phone , reset sync system. I then re-paired my phone to my car , downloaded my contacts and it still does the same as before sometimes ? Any other Help would be appreciated
Hi Casey. Good clip but I have a question. I own a 2010 Ford Edge, ~300Kms and still a solid car! A few days ago I slept in my car on a very cold night for charity. Several of us did it (cars off!) to raise funds for the homeless. Around 3am I turned the seat warmer on to keep that important area from freezing. I made sure all else was off. In the am I had to get my battery boosted to start the car. Everything is fine except for my handsfree entertainment system function! There the 'phone' button appear dead - no response. When I push media then user device it says see your dealer. However, I once looked into getting my maps upgraded and was quoted $500(!!) because they had to order in CD's for this entertainment unit, I won't pay that. Do I press the factory reset function or ????? Any ideas would be most welcome. Thank you Spencer spcampbell@sympatico.ca
I have a 2014 fiesta and when I pull up the sync on screen it just freezes and wont do anything and this also happens when I pull up the phone display. Can you help please?
I just bought a 2016 Escape. I got the Sync connected with the bluetooth to my Samsung phone at the dealership. It lets me have a phone conversation through the speakers and stuff, it works fine. HOWEVER! I use google maps on my phone for gps/navigation. When I turn my car on, it MUTES my phone! Is there a way to keep my car from muting my phone? Thanks
Hi I have a 2014 Ford Explorer, my Sync was just updated at the dealership. For some reason now I don'r receive text messages, I have a iPhone 5s. I've made sure notifications is on the phone.
Hey Casey, I have a F150 2011 5.0 and the oil reset does not work. In addition I have watched all the videos I can find and none of them match this vehicle
I can't even do a Master Reset. When I go to Sync in Menu, it goes back to AM radio. I just changed my car battery thinking that will help, but that didn't help.
Why can't a 2011 Ford fusion hybrid with sync get the new software with internet radio channels like Slacker and Pandora? Even voice commands need updates.
Hi, i have ford focus Sport 2013, and currently it uses Sync?1?(the 4" headunit), is it possible to upgrade it to Sync 2 or 3 ? live in Melbourne Australia Thank you
Not sure if you have the same system as 2013 but you push the media button, then push menu button, hit ok for Sync media push up twice for system settings and hit ok.
My 2013 Explorer panel looks nothing like that. I lost my phone connection when I did a SYNC update. I gained nothing by doing the update, and lost my phone connection. When I try to connect with SYNC I get a message "CONNECTION UNSUCCESSFUL make sure SYNC is turned on and in range. Well, I must be in range if I'm sitting in the car....But I can find nowhere that can tell me how to turn on SYNC!!!!
How do I force restart the whole sync system?? My my 2013 ford f150 the who system got stuck and had to disconnect the battery to restart, is there any other way ??
My aunt got a 2012 focus and the funny thing is right in the manual its telling me to do all this, witch is fine but this car got no bluetooth and no usb port and its telling me in the manual to plug it in the usb that dont exist, i swear im about to rip out the interior. When you touch the AUX botton it just says "active line in" it dont make sense, according to the manual it says AUX opens a music menu like you did, but it simply dont not exist in this 2012 ford focus, is there a wrong manual or something? So ignorant to ford, and ford dealerships honestly its not that complicated, but when 2 and 2 dont line up then it makes you feel stupid, so ignorant.
I got my whole sync system stuck to a point that it doesn't open neither the media menu nor the phone menu on my ford f150 I just bought yesterday brand new, I had to disconnect the car battery and reconnect it for the system to restart, how do
I have a 2017 F250 with nonTouch sync. I can pair BT phone (android version. 6.0.1) to use with phone calls. Most text message alert to the screen, when I click on listen, again most message speak to me. However I cannot play and music (stream online or SD card) through the sync device. When click media on the radio my only options are USB. Any suggestion?
You stated Ford has come a long way ? Ha Ha, Ford has a long way to go to improve SYNC. I already replaced the Audio System in my F150. Total Junk Garbage !!!
