I created an excel data base with make, model, symptoms and solutions columns and a link to videos i can go back to and reference when going out to jobs. it helps me out.
That is awesome, I use all kinds of things to do diagnose or checking. Diagnose is easier when you understand the process of operation. For example, customer say washer is not spinning. First thing is to check the tub. If you have water, then check for obstruction, basically start at the easiest to actually checking for power from the at the connector. I have a few videos on Patreon . You can join for free. Or a small fee