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Galaxy Watch 4, 5, 5 Pro: Doesn't Charge, Won't Turn On, Black Screen (FIXED!)

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I show you how to fix a Samsung Galaxy Watch 4 (same for Galaxy Watch 5 & 5 Pro) where it does not charge, turn on just a black screen and complete dead.
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Опубликовано:

6 сен 2021

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Комментарии : 351

@arox4133 Год назад

Unfortunately not working for me, never get the logo screen or any indication no matter how many times or how long I hold the buttons.

@shkinahunt8630 Год назад

Wat did you do this is me now 😩

@arox4133 Год назад

@@shkinahunt8630 sent it off to be repaired by Samsung. Was going to be like $80 or so as it was out of warranty but ended up being covered as I think it was covered by that update that apparently bricked a bunch of watches.

@zvikokane9032 Год назад

@@arox4133 really?

@joannesmith4957 7 месяцев назад

That worked for me. Thank you

@kathleensteele21 6 месяцев назад

I got the lightning bolt - no green circle or % charged. Then continued to cycle between the black screen and Samsung word every minute or so.

@TomTowles 2 года назад

Thanks for the video. I was hoping it would work for me but when I hold the two buttons down, i never get the Samsung logo

@damienlittlefair8872 2 года назад

Did you ever get it to start?

@thecurbdog123 2 года назад

@@damienlittlefair8872 samething happens to mine. Never ever started back up

@damienlittlefair8872 2 года назад

@@thecurbdog123 mine was still under warranty so I sent it in. Waiting on it to come back.

@alishahill7090 2 года назад

Mine is doing this too got the reboot once but then nothing after that. Ugh

@TomTowles 2 года назад

@@alishahill7090 You should still be under warrenty. Samsung fixed mine for free. I can only assume it is a known issue.

@tammywilliams8530 2 года назад

My watch has been stuck on à failure to read something mode for months. This video had me up and going in 30 seconds. Amazing! Thank you.

@donnadavid1972 2 года назад

I just got mine in the mail. Haven't even started it yet. I put it right on the charger first. Good thing I did. It was completely dead. It is charging so thats a good sign. I have liked your video just in case I have any issues. Thanks

@gwhiz1464 2 года назад

Thank You!!!!!

@djwright1802 2 года назад

Worked for me... I was devastated as it was a gift from from my wife, it just suddenly stopped working for no apparent reason, I knew it was fully charged & I had tried the reboot procedure, but this failed to work, each time going to the black screen again, it was just an off chance that I came across your video, which worked great, so far it is working as normal. Thank you..

@loganbowers6844 2 года назад

Thank you. Had my new watch connected for about a week but then wouldn't connect again. I have an iPhone. Also the watch was charged 100%, but turned black when off the charger. Finally saw this video and reset the watch which worked instantly

@ann1x Год назад

my watch doesnt charge cz i left it without batter for long time how do i fix it?

@ParamariboCloser Год назад

Fixed, after more than 10 times of trying! Thanks a lot bro!!

@blackwidowbarbie 2 года назад

I had stated looking for a replacement. This saved me a couple hundred dollars! Thank you for sharing!

@SaturnButterfly8 Год назад

Worked like a charm. Thanks! ❤

@TitusChristian 2 года назад

My galaxy watch was working fine. And then all of a sudden wouldn't charge and now the battery is completely dead to the point where even holding down the two buttons won't work. It still won't charge with a new charger and living it "charging" for hours...is this just horrible Samsung hardware?

@shelleyrees 2 года назад

SAME I went to the T Mobile store where I bought it and they were no help.

@chocolate9726 6 месяцев назад

I'm having the same issue did you have to replace the watch

@redblue40rc33 12 дней назад

@@chocolate9726Mi e is dead too..just noticed it this morning....I'll never buy another digital smart watch..my g shock watch is 6 years old, same battery, solar powered and has been in salt water...best watch I've ever owned

@marthataterka9364 Год назад

Thank you so much! Your directions were so clear and easy to follow, it worked perfectly!

@Honeysucklebrown1 4 месяца назад

THAAAANK YOU!! The green light kept flickering for a week- I found your video and - BOW!! Worked PERFECTLY for me🙏🏾💯🤗

@itsme_mandyp 2 года назад

Ive held both buttons down..for like 30 seconds..nothing ever happened

@princedens1054 2 года назад

Me too, did you end up getting it at any point

@2Cor10.4 2 года назад

Me too :( what can we do apart from replacing it?

@Meliai. Год назад

Same here. Nothing

@MrIcecapone Год назад

Same here logo didn't come on! 🙄

@rongsloanjr Год назад

Nothing

@ivyc7083 2 года назад

I havent been able to use my watch for about a year and a half and this video got it to work :D thank you!

@trevoncarter6571 Год назад

How long did you charge it before this worked?

@ivyc7083 Год назад

@@trevoncarter6571 because of how long it had been I popped it on charge over night

@farquar4661 2 года назад

Good job. I could understand you and your voice has a good sound.

@lordkoalaz8205 2 года назад

What would I do if the Samsung logo doesn’t even show up

@mikeviether7006 2 года назад

Having same issues with mine

@Barbparr1 2 года назад

I'm having same issue, I can feel mine vibrate randomly tried both methods several times and still no luck. I'm dieing over here without my watch. Was stuck on rebooting screen for abit (started having problem when in shower) now it won't turn on but feel random vibration....PLS PLS HELP SOMEONE!

@allowit.4855 2 года назад

Same issues with mine, it hasn't had any water contact or damage. None of the steps work. I've even tried remote factory resetting through galaxy wearable app to no avail

@bchung90 2 года назад

Anyone find solution to this? Samsung logo doesn't pop up

@canineconfetti9412 2 года назад

I just got mine in the mail. Nothing is working, no logo no nothing 😵‍💫

@dayanaespinosa8917 2 года назад

My wont even turnon doing the two buttons 😔😔😔😔

@ch4parr1t4A 2 года назад

Same

@mikefoshee5511 2 года назад

no joy

@Rip_Msn 2 года назад

Mine either

@cmelgar1973 2 года назад

Same 🥺

@comacheanderson9882 2 года назад

Mine just shut off Monday n won't turn ever since too

@theresathomas7567 5 месяцев назад

I just ordered a new watch and because of your video it will be going back! Thank you!

@chaseannwilliams 2 года назад

I put my galaxy watch on the charger a couple nights ago and when I next went to put it on it was completely dead. I have tried holding both buttons, nothing will work, its just dead. I have also tried a different watch on my charger and it works fine. Really disappointed as my watch is only 6 months old.

@jonsecrist84 Год назад

Same here..both options don't worki

@KIRAN-pz9nh Год назад

@@jonsecrist84 same here any update on that ?

@charlesgiera5554 Год назад

Tried all the things you talked about in your video but my watch still won't do any thing. No Samsung logo or signs that it is charging. Charged the watch for several hours still nothing. ?????? What now!

@chocolate9726 6 месяцев назад

Same issue what did you figure out

@respond_code3 7 месяцев назад

What a POS watch. Left my galaxy 4 off the charger while i went snowboarding for a week. Just came back and i knew it would be dead after a week. But i didnt want to just leave it charging the entire time. Tossed it on the charger when i got back.. Didnt realize it wasnt charging. Now its dead dead. Wont charge at all. After seeing so many similar problems in these comments and reddit. How is there not a class action lawsuit for this crap? Or is there.

@chrisismail 9 месяцев назад

OMG I think the second option fixed mine .. it's charging straight away again thank you so much

@bijunilamel 2 года назад

Voila! You saved my watch from going into a trash can. Thanks.

@CaramelisedGuy 10 месяцев назад

Thank you so much! You're an angel, I am so glad people like you are on the internet :')

@joebaily3728 23 дня назад

"Restart, tapping and then continue" worked! Thanks for setting up this video.

@David-Masek 11 месяцев назад

My friend connected a Quick Charger (5V 9V 12V) to it. What part can be burned out? Last time we just took everything apart, put it back together and display worked. But now, battery volage is 3.9V (charged) and SM-R500 watches don't work. Display is black. There is only a short vibration everytime when I put watches on the wireless charger.

@heidihavrilla9707 2 года назад

Very helpful!! I didn't know about holding both buttons. Thank you!!

@wl6279 7 месяцев назад

Wow hey this worked for my Ticwatch pro 5, I followed the same procedures you mentioned for the galaxy watch and my pro 5 finally woke up. Thanks a lot much appreciated. There seems to be no information like this for the Ticwatch pro 5. 👍🏽

@carolpatel3771 2 года назад

Mine is not showing Samsung logo when I press the 2 buttons but when I charge it, it charges. So I guess my screen is not damaged but it is not turning on. Please let me know if there is anything I can do to turn my watch on.

@jlagrone239 2 года назад

Thank you so much! I was about to send it back to Samsung!

@RoyalGuardEziode 4 месяца назад

This is what worked for me: I turned on wireless powershare on my galaxy phone, took my case off, and put the watch on my phone (which vibrates when it detects something is charging) and eventually it showed the charger indicator on the watch. I waited a bit longer and then it started up fine. I then used the charger it came with and everything is fine

@johnbarker6703 Год назад

Must have a built in timer so that it completely shuts down the day after the warranty runs out.

@arnasonlarry 2 года назад

I tried but I cannot get mine to turn on. No Samsung logo when I hold down both buttons, nothing but black screen. It worked fine yesterday, put it on the charger when I went to bed. it was a green light on the charger when I woke up. took it off the charger and left for work,. tried checking the time when I got to work and all I had was a black screen.

@intheweedsproductions3232 Год назад

Thanks! Worked great. I put it on the charger and did step one and it kicked on.

@okimehlig Год назад

Soooo happy!! This took me 12 times, but it worked!!! 🙏🙏 Mahalo so much braddah!?🤙🏼🤙🏼

@Solcres_Joa 6 месяцев назад

Why 12 tries? I'm generally curious as it's not working for me...

@suryaom-abrao Год назад

Thank you! Worked in my case.

@harrisonlol09 Год назад

Thank you so much. I was about to buy a new one but you saved me money.

@gregsinclair6385 7 месяцев назад

2023 and it still works. Thank you sir!

@St3w.0 2 года назад

I just had a screen freeze issue on mine while trying to turn it off and just held down both buttons and it rebooted the watch and is back to normal now. Thanks for the help! Great video

@thebobbyflores Год назад

Thanks for the video! It didn't work for me as holding down both buttons never did anything; thankfully I still have a few weeks left on the warranty and put a ticket in for a repair with Samsung!!

@brianadugger2355 2 года назад

Method one worked for me! Thank you so much for the video. Another question: how can I keep it charged? This watch seems to burn battery life really fats without me even using it?

@priscillacervantes7127 2 года назад

Thank you it worked !

@quinnost5974 2 года назад

Thanks for saving my watch! Was freaking out because it was behaving really weird, but tried the first method and it worked. Talk about an overreaction!

@1creon 2 года назад

I just got my Samsung A4 watch about a week ago. I left it on the charger all day yesterday and when I checked it, it was fully charged but when I tried to retrieve it late fast night, it was completely dead. Would keeping it on the charger drain the battery? I also put a mesh rose gold strap on it that is magnetic and I'm thinking maybe the magnet has an issue with the battery. I tried both of your techniques and I still can't get the watch to load. It's still within the 30-day window so I guess I'll have to return it.

@tanaikboon3188 28 дней назад

Works for me, thanks alot!

@rohanballoo3082 2 года назад

Just bought this watch, out of box it was already dead, then i watched your solutions, it worked exactly 💯 same . Thank you so much for the video

@rushiprasadpatil1814 2 года назад

My watch is showing temp symbol

@fiedom92 Год назад

@@rushiprasadpatil1814 so is mine.. it won't charge (at all) using the original watch charger but I am able to get it to begin charging when using my phone's "wireless power share" feature. So I'm trying to get it charged enough to do the hold both buttons then release and tap top button method to try and get it to continue the boot loading process now. I'll update shortly with the results.

@adamtohsaypang3796 Год назад

@@fiedom92 any response

@eladmoisuk Год назад

Thanks 🙏🏻 i thought i lost him u saved me!! ❤️

@africa828 2 года назад

Thanks for sharing

@Mega5701 2 года назад

Thank you 💯💯💯👍👍👍

@francescodefulgentiis907 2 года назад

thank you so much

@elizabethCorkins83 2 года назад

I was looking for something else, but, This video is good, I saved it in case I need to use it... I had something like this before with my last Samsung watch & wish I woulda had this video before I got rid of my last watch. Thanks for the info 👌🏻 ✌🏻😎✌🏻

@aprilmaejuneau4194 2 года назад

It's still not working 🙄😭😭😭😭😭😭😭😭

@mikeviether7006 2 года назад

Did u ever fix it ?

@daniabchflgirl Год назад

Didnt help me. So sad. Mine went completely dead in the middle of the night. Put it on the charger this morning and after 45 minutes it was still dead.... no lightning bolt. Tried three different chargers, all of which work on my boyfriends watch, no good for me. So sad. =(

@debraflores7900 5 месяцев назад

Worked 1st time! Thank u, thank u!

@bandrew8040 2 месяца назад

Thanks, this worked for my galaxy watch active.

@AdamJaenke 10 месяцев назад

Saved my watch! Thank you!

@Andrewsfgg 2 года назад

Thank you!! Very helpful.

@Yuvraj.yuvi1000 Год назад

Thanks this helped me to recover my watch

@susansmith5593 2 года назад

Just saw ur video, I'm very impressed with this info, it worked on my galaxy

@kntwing23 2 года назад

it won't turn on.. than i found your video.. i turn it back on hold the 2 buttons at the same time.. sam sung logo pops up.. now i'm put my watch onto my charging dock.. i have 2% battery left.. i charge it last night.. i got liked 20%.. some how it drop to 2% over night?

@kraigpeterson7656 2 года назад

Mine wasn't working when it was brand new out of the box. I tried both buttons and got no response. What DID work was when I swapped out my generic charger for a Samsung one. Within 10 seconds on the charger it lit up. Hope this can help someone!

@SebastianGMarinescu Год назад

Oh man... Just got it fresh out of the box, tried to "load" it with an Ikea charger, the charger did blink, but the Watch did nothing. Then I tried it on my Samsung S10 (with a case on) via Wireless Power-Sharing, and again, the S10 said its loading, but the Watch did nothing. Reading your comment, I tried it one more time, but without the case on the S10 - and voila! It worked and the Watch showed me the lightning icon. After 5m it also showed the Temperature-Icon, so I guess I need an Original Charger. Thanks :)

@heinzsciessere2670 Год назад

I tried this fix, and it might work... the only problem is, the battery is completely flat... is there a solution for that scenario...

@gtaplayerkidsenack3429 2 месяца назад

Worked for me on the first try gracias

@dandardtv2978 2 года назад

Hi sir is it normal if the watch gets to hot when its charging hope I could have answers ASAP thank you 😊

@fiedom92 Год назад

My active was showing the high temperature sign for a bit before completely shutting off altogether. Now it won't charge (at all) using the original watch charger but I am able to get it to begin charging when using my phone's "wireless power share" feature. So I'm trying to get it charged enough to do the hold both buttons then release and tap top button method to try and get it to continue the boot loading process now. I'll update shortly with the results.

@EazyE6989 Год назад

Update?

@EazyE6989 Год назад

Mine shut off when I was sleeping and I think it was because my hands were under the covers. Maybe overheated?

@pedrolorenzini7881 Год назад

Update?

@Berrypancakes229 2 года назад

Helpful solution 👍

@prahlad8 Год назад

Thanks a lot man ! 2nd step worked for my new watch I was scared though that I was scammed !

@user-xk7es1zq4s Год назад

Thank you I'm back up and running now , I was about to buy another,thought it was properly broken...Lol 😢

@somdash2920 Год назад

Is this something that happens regularly!? What caused this !?

@MaxItUpwithMarta Год назад

Why does this happen? I think my Watch Active 2 is better than the 5 I bought. Also, it won't charge on the 3rd party charging devices that my active 2 works on. I am so frustrated. Oh! and it doesn't charge on the back of my galaxy either.

@karimalhusseini3216 2 года назад

Thank you for sharing this video. I also thought it was completely dead. I don't have to buy a new one. Yay!!!

@gladimirmathurin803 Год назад

I did it but he still doesnt work. And kept flashing rebooting rebooting rebooting

@saramiller4768 2 года назад

Thank you!

@kgman7671 2 года назад

After you hold both buttons down and the Samsung logo pops up and start tapping the top button for the key screen to show up. I click continue and hold the top button but the Samsung logo doesn't pop up for me

@Ak_editzzzzz 3 месяца назад

Thank so much bro i thought my watch was u know broken than i didnt know i must hold the 2 buttons so that it can reboot thanks so much bro😅

@Sierrasierra19 2 года назад

Mines keeps dying even after being 100% can this aldo fix it?

@OscarZarco 2 года назад

I pressed the two buttons and only get a bunch of tiny specks of different color lights. Sort of a like galaxy but doesn't do anything after that. My phone does connect to it but the watch screen remains the same. Screen is damaged right?

@smok357 5 месяцев назад

Thanks Bro you saved me a headache.lok

@marvellation1651 2 года назад

My watch s4 charge whole night and now its battery draining like hell 😩 TELL ME HOW TO FIX IT

@gamerX-wk7ct 2 года назад

mine doing the same thing it charges to a 100 and not doing a thing with it its dead in a hr or 2

@MILSIM530 2 года назад

Faulty battery

@m3rdpwr Год назад

Mine was working, but white screen, watch could connect to phone. I powered it off, now can't power it back on. Since I can't see the display being all white, I can't read the errors or messages to power up.

@mzamnesia7190 Год назад

The samgsung logo NEVER appears at all. my bf leaves his watch on the charger for sometimes weeks at a time, despite me telling ihm NOT to, and now it wont turn on, doesnt charge, no sign of life. holding the buttons does nothing no matter how long i hold the buttons.

@LC-pp4bb 2 года назад

Mine wont even show the samsung logo, left it on charge about a month with use. is it broke?

@MILSIM530 2 года назад

leave it on charge for 1 hour then do what he said while the phone is on charge it will work

@imrannathani7312 2 года назад

Thanks for video

@haya482 7 месяцев назад

It worked thankyou so many ch when it was not turning on i was so worried

@soblessed_21 Год назад

Worked for me👏🏾👏🏾👏🏾

@MalenaAG 2 месяца назад

Me pasaba igual cuando lo dejaba descargar totalmente. Tengo un S23 ultra, y uso la opcion de compartir carga... Y pongo mi reloj encima. Deben pasar varios minutos hasta que aparece el rayo y cuando aparece lo pongo en su cargador. Es la unica solución que he encontrado hasta ahora

@turbot_ 2 года назад

Thanks! Mine was stuck on a Samsung logo and I tried each button individually with no luck. Didn't think to hold both.

@rodrecusadams 2 года назад

Thank you very for your help

@jdc7323 2 года назад

Thanks for the video, but this didn't work for mine. What a waste of $300

@juniortech1726 2 года назад

do you have a solution for rebooting that's all I see on my watch

@dlmekkxlx3577 2 года назад

Thanks solved my problem right away

@lany_07gaming 2 года назад

Nice info as always for the Samsung galaxy watch 4 user's.👍

@lovely2476 2 года назад

So. Mine just started doing this and I think it happened from over heating since I left it on the charger over a day cause I was not home but it was completely dead the night before. I have been seeing the lightning bolt but it shows me the percent is at 2 right. Well, if I let it go black after not touching the screen, it shows the warning sign/yellow triangle symbol? I have to physically turn it on and let it charge as of the minute but is this something really bad?

@sj-oe8kf Год назад

Same. But when I do reset, I do get to the language question but that's as far as It will let me go. Phone app won't connect at that point either. I did have a 3% battery before charging

@d.b.9101 2 года назад

It worked, thanks

@markfrost2707 7 месяцев назад

i have a 3 and a 5...PIECES OF EXCREMENT!!!!!!!!!!!!!!!!!!!!!!!!!!! wHY SHOULD anyone HAVE TO DO THIS WITH A NEW 500.00 WATCH!!?? anD IF IT IS SO COMMON, WHICH IT APPEARS TO BE...WHY DOESNT sAMSUNG TELL US ABOUT IT!!!!?? i WILL never ever BUY ONE OF THESE AGAIN.

@valedictorianism 4 месяца назад

Guy has a point

@hopefullygaming9325 Год назад

Bro thank you so much .

@spyridonptochis 24 дня назад

what if the samsung logo does not appear? my sgw 4 classic went dead like this but insted does not give me any sign of samsun logo when i am doing the steps on the video