Garage Door Opener Won't Stay Down / Up ? DIY FIX 

Stop shooting the messenger ...appreciate that charlie has taken his own time to go into detail about explaining the problem...He is a great instructor...hats off to him

This is exactly what I've been looking for. I've watched 30+ garage door videos and none of them have been this informative. I now know exactly what to do. Thank you so much!

When you just want to make your garage door stay closed and you come out of a video knowing how to make a robot.

Great Video! You steered me to the broken gray wire that was the problem. Spliced it back together and was fixed. Saved me a lot of time and money with something that most people could fix themselves without calling a repairman. Especially liked they way you shared how you figured things out. You tend to learn more things that way. Thanks again!!

Thanks so much for all the detail. I was at a loss until I watched your video. The fact that you discussed the wires was what made the difference. Once I took off the "hood" I saw a wire had broken. I fixed the wire and the garage opener works normally now. Thanks to you, I don't have to have someone come out and fix it...Appreciate the help.

Great video. Like others, I opened dozens of videos showing you how to clean and allign the lens on the safety beam, which I knew wasn't the problem. I had a bad switch on the stop limit, which was a quick fix once I knew what to look for. Well done!

It's guys like you that make RU-vid amazing and such a good place to learn how to fix everyday problems! I get so much satisfaction from fixing something like a garage door opener rather than just buying new. It also saves money, of course! Thanks for taking the time and effort to post your video!

Thank you so much. My garage door opener had the grey wire snapped in half. Thanks to your video I could fix it less than an hour

The spring that make the connection at the gray wire was my problem. Couldn’t close the circuit. I bent the spring and now my problem is fixed. Your continuity explanation of the gray wire led me to the spring. Thanks so much!!!

Thanks for the video. I had a similar problem with my door opener. I went through the usual troubleshooting guide and made adjustments, but the door wouldn't stay down. I also noticed the sliding piece on the rail hit both the top and bottom stops. I took off the cover and right away noticed a broken wire. An easy fix! I tried it and it worked, then some minor adjustments and all was working as it should. Thanks for the video. You saved me spending $200 on a new garage door opener. Thanks again.

Was having the same problem, I watched your video and fixed the gray wire by soldering in a new wire and it fixed my problem. Thanks, it saved me buying a new opener.

Thank you so much ! We have had this problem for years. I opened it up and it was the wire snapped off I ended up replacing the wire and that fixed the issue thank you !

Great video. I was having the problem with the door fully closing and then opening, which seemed to be intermittent. Your clear explanation of the limit adjustments and wiring gave me the info I needed to avoid replacing the whole thing. Thanks.

Thank you for your this video, so far for me the "down" knob/screw adjustment fixed my problem. If it shows up again I will know next steps. Cheers.

Didn’t watch the entire video as I was able to fix my problem before the end! Thank you!!

Thank you for making this video - don't worry about comments from people who don't have any patience and will never fix anything on their own. I have a Chamberlain opener that my son uses primarily. It started not wanting to stay shut in the winter in MN no less. He told me that when he opened it, it went up a little and then stopped. Then he closed it and it opened back up on its own. Then he left and shut the door (he thought) and it opened itself again after he took off. In the meanwhile my garage heater was going full blast for two hours til he came back home from skating and told me that it wasn't staying shut... Anyway, I was able to fix mine by adjusting back the down-travel by about 3/4 of a turn. I diagnosed mine by disconnecting the trolley and running the unit. It did not return after moving down the track so I figured an adjustment would probably do it for now. I have a feeling the door was maybe frozen to the floor and it jumped a tooth either in the housing or on the screw drive when it had a hard time opening. Either that or I may need to get out the soldering iron and do some surgery like you did. Thank you for providing the in-depth info on this and showing the internals of your opener. I thought the length of your video was perfect and I enjoyed the humor as well. :)

I'm only 4 minutes into this video and I'm satisfied that this will result in a fix for my problem. Very thorough.

Thank you brother, I ran into the same situation and this solved my problem, although my issue was related more with the main power/higher voltage issue. Thank you for your leg work!! I know it took some time for you. I hope this video works both in your favor and others like us trying to solve our garage door gremlins. Awesome!!! Thank you!

This video was very helpful. thanks for the explanation of how it works and all the things to consider. I opened mine up and the gray wire was broken.

Thanks as I got my Chamberlain opener repaired & running! What I thought were two short antenna wires were a stretched broken wire. Once repaired I had to reset all the up/down adjustments but it all works!

Excellent troubleshooting. Thorough explanation. Thank you for your effort, time and posting.

thanks great video, I am having the same problem with mine. I will try to fix it myself, but it sounds like you know what you were doing.

same problem for me except my wire was completely severed. Thank you for this video, i appreciate the long explanation, don't worry about these other guys.

Thank you so much for this video, I was able to fix my garage opener! YAY

Excellent video. Thanks for taking the time to make and post it.

Thanks for making this video. I now understand much better how the unit works and was able to fix mine. Good job.

Ok. I opened up the craftsman opener and found the gray wire to the limiter switch was completely broken in two pieces. I added another three inches of wire between the two ends via western union splices, soldered, shrink tubed both splices, reconnected, plugged it in and it’s working great now. Thanks for the video. It let me know what the probable cause was and you were spot on 🙂👍🏻

Fixed my garage door opener with help from this video, opened up the case and found broken blue wire. Thanks

Thanks for the video, I didn't even think to check any of the wiring. When I wiggled the main harness, one of the wires was indeed broken. I did a quick twist of the ends followed by some shrink tubing. Sprayed deoxit on the contacts, straightened them out and now the adjusting screws work like they are supposed to. I'm hoping a new wiring harness is available online somewhere.

Thanks! There was a lot of info in the video. Helped me identify the problem: loose wiring connecting the door sensors to the main motor thing. If you see garage door sensor lights flicker during the door closing, it might be a loose connection, assuming no other obstructions. At least take a look at the thing before giving in and calling a pro. Good luck.

Very good. I am glad you took the time to make and post the video

Thanks for the thorough explanation, and God bless you!

Your Gold Sir , Appreciate The time you spent making this.. Thank You !

I had the same problem, but different root cause. Your video gave such a good tutorial on the key components that you led me to the solution I needed which was just some fine tuning on the travel and force settings. The opener worked without the need of any adjustments for over 10 years so I was surprised it was this simple.

Great info.

It helped me out bud. Thank you!

Awesome video, great research and very informative thank you much.

I'm having the similar issue, with the same craftsman model, but mine turned out to be an upper bearing issue, not allowing the spinal to spin, in order to allow the travel limit mechanism to operate. At first I thought it was a spriped gear, but looking closer, the bearing on top, is totally messed up.

Help. My garage door pushes down against pavement when i press open, then pull back up two foot and stops there.. leaving a gap😢. If i press open again it will do the same thing pushes down against pavement then pull back up two foot n stops😢 The metal arm bended now😢

Great video man 👍

Excellent description and analysis!!! Thanks

My sensors on the bottom of either side of the garage door tracked one is a greenlight one is a yellow light. What does that mean?

Great job!

Thank you so much but I don't think I have a problem at the box. I have a long red wire that fell down. Is it a ground wire? I have a Genie Promax.

Any knows why my garage door its moving up or down only if i keep pressing the buttons box ? Normally if i was pressing the button goes all the way up and vise versa. Any idea why now i need to keep pressing ???

Stanley 2200 model will not run in down mode! Runs continuos in up mode ! Any suggestions might help!

You are a master man

I have a Craftsman and my garage door opens and closes on its own every two minutes or so also have had trouble opening with remote, (have to be in the driveway , where i used to be able to open it 150ft. away, that is with all the remotes and have to sometimes click a few times before it would open) might it be the electronic card itself? is it better to get a new opener since Sears is going out of business? Thanks Charlie

Great video Charlie... I have similar problem. My garage open several minutes or maybe an hour after I close it. Sometimes it opens all the way up, sometimes just a foot or 2. Unexplained pattern yet. But I might tired some of your tips to check the wiring.

So for years when it gets cold my door goes door 7/8 of the way and then back up…. I’ve cleaned the lenses, greased the rollers and tighten the nuts on all the brackets… it’s every year it gets cold… goes up fine and you can force down by holding the button until it down.. thoughts??

I have exact same issue but no luck so far, guys are talking about wire broken but which ones?

Thank you

Hey Charlief92 , can you tell me the garage door open but it won't come down. Just hear the sound click .and it won't moved. Can you tell me what the problem. Thank..! I have it 2 years from Sear ( craftsman )

When your door opened was your light flashing telling you there was a problem ?

I’m having the same problem with my 1/2 Horse Craftsman. The door goes down so far that it bends the chain’s Travel bar Up and the goes back up and stays there. There’s a lot of torque moving this chain. Not sure how much damage will be cause if I were to keep closing it. Anyway, I’ll use your video’s information and see if it’s the same problem, as when you described Your problem it was Exactly like mine, on yet again, a 10 year old Craftsman. I shall return.

video way too long so i played while i was trying to fix mine. somehow i fixed it. xd

Mine has no screws to adjust. Just an up triangular button, a down triangular button and an rectangular adjustment button in the middle. I've done the troubleshooting and reprogrammed it to no avail. It still bounces back up when I try to close it. It takes me anywhere from 10-25 attempts with the remote to get it to finally shut.

My Chamberlain 700WHC opener goes down then up then stops, then up and down, over and over. None of the things mentioned have helped. Any ideas?

Thank you!!! Fixed my craftsman 1/2 after it did the same. Great job & thanks for posting it!!!

I just added 1/16th turn to the garage door DOWN on the side... that worked. But I'm seeing that it wouldn't stay down because the center main gear is starting to cant because of bearing wear at the top. That "cant" changed the stop and hold for the door down mode. Unit is wearing out. ^..^~~

My man.

thanks for the video. it would be nice if you can jump into the problem and the fix.

Thank you! really would like to talk with you about my opener. It is just like yours but I was unable to fix mine. I realize you probably get requests such as mine all the time but if you had the time and inclination I really would appreciate it if you could send me an email with instructions on how to communicate. Thank you, Tom

This is an excellent video Great job

OMG you are killing me I agree with Omar get to the point dude!!!

I am a certified Liftmaster tech, Broken gray wire, common problem. I could have diagnosed and fixed this in 1/4 of the time it took you to make this video. lol Sears ? they dont know wtf they are doing.

Have you ever INSTALLED a Ryobi? Complete POS. Glad it's history!

Good information. But please get to the point.

Sorry, I was napping thru class...

You wanna come fix mine? I have no idea about electricity, grounds, ohms and usually dont mess with electricity anyway.

Thank you but learn to edit! You could have boiled this down to 4 minutes. Thank you anyhow.

Could have done vid in less than 2 min, some us have to pay for data

showing pics of the actual device would be hwlpful

Excellent video. More footage of the insides would be ok, but pausing works too. Appreciate your time to make it. Ignore the meth heads complaining about the length. Thanks.

Now a shirt r preferably clean and neck tie jeans ok as long as no patches and no holes Last a must at least three times a school week shave and bath/shower your call then my man, excuse me I meant professor take your pick Harvard' or make it Yale now go get them excuse me again sorry go lecture them.

Dude too much of information, it sounded like a pure theory class LOL. but really helped me to understand the functionality of the motor and other set up

Don't need a class, just ell me how to fix the damn thing quickly

Bro you could've just get to the point in 2 minutes

This takes forever to get to the point

Seriously get to the point

Omg get to the point!!!!! :)

too much talking

Why does every video contain sooo much filler before the pertinent content?

The full first 1/3 of this video is preamble - worthless. Please get to the bottom line quickly. In English. Thanks.

BS

Tell how to fix it...no one cares about your phone calls, which one you were going to buy or your conversation with Sears....JUST TELL HOW TO FIX THE DAMN THING!! YOU TALK TO MUCH.

Get to the point

Too much talking☹️

Too much talk not enough show.

It's guys like you that make RU-vid amazing and such a good place to learn how to fix everyday problems! I get so much satisfaction from fixing something like a garage door opener rather than just buying new. It also saves money, of course! Thanks for taking the time and effort to post your video!

It's guys like you that make RU-vid amazing and such a good place to learn how to fix everyday problems! I get so much satisfaction from fixing something like a garage door opener rather than just buying new. It also saves money, of course! Thanks for taking the time and effort to post your video!