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GE Refrigerator evaporator fan repair

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My refrigerator’s model # PFE27KSDCSS
Part # WR60X10356 - Original Evaporator Fan motor
Part # WR60X26866 - Replacement Evaporator Fan motor
The manufacturer has replaced part number WR60X26866 with part number WR49X25197
How to determine the date of manufacture for your GE appliance: products.geappl...
fixitnow.com/w...
Search for parts with your GE appliance model number:
www.geappliance...
I misspoke @0:39 ( • GE Refrigerator evapor... , the part is not recalled, even though I was thinking it should have been, it was discontinued.
Folks, I searched everywhere to find the proper replacement part for my GE fridge when it started acting up, including the link I have provided below. When I diagnosed what part I thought I needed to replace, I tried to look-up the part number with the assembly diagram from their web-site. Since it was discontinued, (unbeknownst to me) it was not listed even though it had a diagram number associated with the assembly view. The only way to get the part number was by calling GE, or taking apart the fridge to see what the part number was.
I had to call GE multiple times. First call was on a Saturday, which I DO NOT suggest. I got the best support during the week, 8am-5pm Monday-Friday.
The original part (WR60X10356) has been discontinued and the replacement part (WR60X26866) issued by GE is on back-order; most probably since many of these fans are failing around the same time and the manufacturers can’t keep up with replacement demand.
Symptoms of my problem included loud humming and vibrations (from the fan frozen) and fresh food compartment freezing items in the drawer and holding about a 50-degree temp even though I had it set at 36 degrees. I hope this video helps to save you some time if you are experiencing similar issues.
Also note, that I do not make any guarantee that this will fix your problem, please use this video for educational purposes. :)

Опубликовано:

28 май 2018

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Комментарии : 113

@nolasurfergirl 5 лет назад

Thank you for posting this video. I was able to replace the fan in record time. The whole ordeal only took me about 20 minutes. I have never replaced parts on an appliance before, but was able to do so thanks to your video, with the clear instructions and the video to boost the confidence. By the way, my fridge originally had that WR60X10356 fan, which GE stopped making and replaced with the WR60X26866 (which apparently requires programming). I opted for the WR60X29099, so no programming was necessary. I am looking forward to cold food once again. By the way, I ordered my part with free one day shipping from Amazon. No local businesses carried the part, and if I ordered locally, I would still have to wait for 2 business day shipping. I would like to add that my husband and I used your video to de-ice the original fan, which bought us a few months time before the problem returned. This time, I broke down and ordered the fan. Both times we used the video, the fix was quick and painless. Thank you again.

@aboissa1097 2 года назад

Very helpful I did change my GE Adora with new evaporator fan on day Amazon one day delivery for 35$ only…very helpful

@tommccarthy3378 4 года назад

Thanks for posting this. I have the same model w/ the same problem. After seeing how easy it was to access, and then swap out the fan, I just ordered the part ($38) and saved myself a big bill for a service call. Our fridge is working like new. Thanks again.

@oldrustycars 9 месяцев назад

Thank you for this video, we have a cold fridge again. The only parts that gave me trouble was the condenser had so much ice I couldn't get the cover off, I had to use a hair dryer. The other part was getting the fan wires out of the guide. All done now, thank you.

@jatala 9 месяцев назад

Glad you're all fixed up!

@johnbreen2921 4 года назад

Wasn't sure what happened with the fridge but when I found this video it was exactly the same issues. Ordered the part and received it a few days later. The repair took one hour. Thank you for the video as it walked me through exactly what I needed to do. The repair worked and now the fridge works like new.

@kenjohns2k 2 года назад

Thanks I just swapped my out, my Fridge was warm up top and freezing in the lower drawers. I was planning on let the fridge thaw out and found the fan. When I tried to turn it it was frozen. I ordered a fan from Amazon, but was able to pick one up locally, 2x the Amazon price, but we have our Fridge back. Appreciate you posting this.

@jatala 2 года назад

Glad to hear Ken! You are welcome

@kevinneptune587 6 лет назад

I too have the same problem (cold freezer and warm refrigerator section) and ordered the fan and software cable repair kit off of Amazon (included the fan and cat5 cable for the SW upgrade). My GE refrigerator is a slightly different model built in 2012 but the interior is nearly identical with the same replacement fan model number. I'll use the procedure you've shown today. Thanks for the video...

@steveyankowitz6214 5 лет назад

Want to thank you for the video. Using it allowed me to fix my refrigerator with the same problem and saved me the cost of a repair man. Made me look like a genius.

@jatala 5 лет назад

Don't ever sell yourself short, great work!

@trikpark 5 лет назад

Another happy customer, thanks. GE 29 cur fridge with original fan part #WR60X10356. Replaced with #WR60X29099. No software update required. I was a bit worried since it took about 20 minutes for any fans to turn on but eventually it started cooling, and by this morning both freezer and fridge were spot on (0/36 degrees respectfully). The freezer had been running 4-5 degrees TOO cold, and the fridge about 19-20 degress too warm. Also, lowest fresh food drawer was frezzing items. Problem solved.

@marcsmartinez01 2 года назад

Thank you for the video. Our fridge would make rumbling, knocking, grrrr sounds and I thought this is gonna be an expensive repair. Thanks to your video I ordered the part and certainly feel it’ll be fixed. I’ll just tell my wife it was an expensive repair so she won’t go to Starbucks as much. 😀

@ljones2255 5 лет назад

Great Video! I received my part yesterday and had my fridge up and running and 35 degrees by morning. Saved me a much more expensive service call. Thank you!!

@michaellawrence9270 4 года назад

Hey man, you just saved me about $300. I found one store in town that had the fan and changed in myself in about 30-40 minutes. Thank you!!

@jatala 4 года назад

Michael, I am glad to hear that! Saving money and doing it yourself is what it's all about.

@bolognasammich 4 года назад

I'm on my second time replacing this damn fan. First time was less than a year of ownership so it was under warranty. My part comes from amazon tomorrow night. Looks pretty simple. Thank you.

@jatala 4 года назад

Good luck!

@SiriusSam 4 года назад

My bottom freezer ice dispenser stopped making ice and just use it as food storage. The temp on my fridge is 42 and I'm currently concerned if this fan needs to be replaced.

@kimberlymorellntp3207 4 года назад

Thank you!!!! We were all set to purchase a new fridge. This saved us!! Really appreciate you taking the time to do this video!

@jatala 4 года назад

Makes me glad to hear!

@namoye1611 4 года назад

Great video, This is exactly what is wrong with my refrigerator. I'm going to contact someone to tell them what needs to be done.

@albertwong7608 Год назад

Very good video and it works for me. However, I got a problem to get the part (evaporator fan) from local stores if you want to get the fan right the way beside Amazon. You won't find it in Home Depot. If people live in L.A., you can get the fan from Coast Appliance.

@drozman32 Год назад

This video is awesome. Saved last of time and loads of money. I also broke the small plastic piece that holds the wire.

@jatala Год назад

Thanks Donald!

@danielsimon1345 4 года назад

Thank you! My GE fridge of 3.5 years old had this fan go out as well (purchased in Jan 2017). Not sure what is so problematic with these fans compared to other fridge models. Either way, super helpful video that was really easy to follow. Thanks, man.

@Omnamahshuvaya 2 года назад

Terrific video. You saved me a lot of money and heartache! Appreciate you

@MasonWang1 5 лет назад

Thanks for the video. I am experiencing the same exact problem with my 4 year old GE fridge. Although they are selling the replacement fan for $120. What a load of crap.

@jatala 5 лет назад

Yea, sure would have been nice if they could just make it right the first time.

@a.k.shanshal8975 2 года назад

Great job man , one issue though , once you reached this far with your fridge i think you should have cleaned the drainage pipe , you will be amazed with amount of dirt accumulated in that drainage pipe .

@jatala 2 года назад

Thanks for thr feedback, this is a great suggestion!

@a.k.shanshal8975 2 года назад

@@jatala on the lower back side of the fridge you will find a metal panel secured with 5screws , once you open it you will find drainage pipe and drainage pan as well as evaporator on the right side . The drainage pipe has a rubber nipple designed in such a way to limit the drainage water into drops , usually that rubber nipple gets clogged by scales waists that looks like egg shells let alone the pan and the evaporator . Hope to see more of your grate videos

@muthu56b 3 года назад

Thank a ton. the instruction and the replacement part works for another GE Model # GFD28MLCES. fix worked without software updates. awesome job!!!

@jatala 3 года назад

You're welcome, I'm glad it helped you!

@christopheranderson5124 2 года назад

You are awesome!! This worked for a GE GFE28HMHDES fridge as well.

@jatala 2 года назад

Thanks Christopher, really glad it helped get you back up and running again.

@faithraisemeup7749 6 лет назад

I watched your video, then fixed my GE refrigerator. Very helpful! Thank you so much! BTW, super adorable daughter.

@jatala 5 лет назад

Glad you got yours fixed. Thank you.

@markdedvukaj6397 Год назад

Thank you so much for the video you saved me a good chunk of change GOD bless you and your family I to broke that piece 🤣

@jatala Год назад

Looks like I'm in good company! Thanks for the kind remarks. You're welcome.

@maryshan80 5 лет назад

Great repair video, helped alot of folks, thanks for your time and sharing

@RayCase 6 лет назад

Thanks, Jonathan. I have exactly the same problem and your video is making it simple to fix!

@jatala 6 лет назад

Ray, thanks for taking the time to leave me this feedback. If I've helped at least one person, then I consider this video time well spent! Good luck with your repair.

@Tamrat-B 3 года назад

thankfully it was the same Problem my Refrigerator now I did it

@dominicancycling6034 4 года назад

Thanks, Amazon had the part overnighted only 39 dollars.

@lizbookout8068 4 года назад

Thank you ... needed this so bad.

@jonvanmeter2216 3 года назад

Thanks! Saved me a service call and a lot of $$$

@jatala 3 года назад

Happy to hear Jon.

@SunFamilyUS 4 года назад

Thanks. This is helpful. I also broke the wire clip! it is a bad design.

@jatala 4 года назад

Maybe worse than the bad fan design! Glad it was helpful for you.

@gregcampbell9568 4 года назад

Thank you! Super helpful video!

@stevedahlin6959 4 года назад

Great video sir.. Simple and specific to what I needed. It was a great help. Thanks

@jatala 4 года назад

Awesome, I'm glad to hear.

@traciestanford7196 2 года назад

I have a ge fridge mo.#gshl6phkcels was working when i bought it .then freezer was good but. Fridge was only cold in lower region.then freezing. Now ive noticed the wires two were not connected in the front from below left and right by each door need wiring diagram or what to do next

@murnahan08 4 года назад

I ordered the same fan # and now my fridge is cold but bottom still freezing everything. Got the update firmware today.....I updated it and hope the issue resolves itself. I will update you guys tomorrow. Now my water is not coming out so I was hoping the firmware would fix that as well but hasn't yet. Update tomorrow.

@jatala 4 года назад

Good luck! Let us know how it turns out.

@murnahan08 4 года назад

@@jatala still no luck. I update the firmware and my crisper is still freezing and my water is still not working. :(

@jatala 4 года назад

That's too bad I'm sorry to hear that. Sounds like you may have some other issues going on. I would try to determine if the new fan is spinning at all.

@murnahan08 4 года назад

Yeah I am thinking it could be the sensors now. Guess I will have to call a service tech out :(

@lerrolkatindig7908 3 года назад

Thank you for sharing this.. I have the same exact one.. same problem and I'm ready to change mine.. would you share how to change the software.. thank you This video help a lot..

@jaiizwaii89 5 лет назад

Umm that looks like a fucking pc fan!!!!?? Wtf!!

@VitalyKush 2 года назад

Thank you very much bro , help nicely

@brunoshow124 5 лет назад

the problem is they decided its a great idea to use computer fans in these things, those fans don't like moisture at all. my fridge is 32 years old and still has both original fans and they work fine still. good video tho

@xiawei7909 5 лет назад

Can’t agree more! Mine failed in just 3 years. Unbelievable!

@leigh458able 4 года назад

My serial number starts with LA. Based on the instructions you show, it appears to be outside the range that requires reprogramming. Unless it says something different? Someone mentioned in the comments that part number WR60X29099 also works and needs no reprogramming regardless of serial #, but it is a lot more expensive than the replacement part you mentioned, WR60X26866. As long as LA doesn't require reprogramming, I think it is better to go for the part you mentioned. I think I can accomplish it all except possibly reprogramming. I am bound to screw that up. So hopefully it isn't needed.

@jatala 4 года назад

Hey, both are still cheaper than a new fridge, good luck!

@leigh458able 4 года назад

@@jatala Despite what GE told me, that only part WR60X29099 would work for me regardless of my serial number range, I went for the part you said WR60X26866. It worked perfectly. As my serial started with LA, there was no need to reprogram. Thanks so much for your help with the clear and detailed video you posted. Saved me a lot of money. It is much appreciated! For any others, my model is slightly different than mentioned in the video, mine is GE Profile PFE29PSDSS. Serial number starts with LA. Part worked fine. Cost about $56.00 on Amazon. Got from there as I was able to return at no cost (Prime item) if for whatever reason it did not work. Thankfully it did!

@jatala 4 года назад

@@leigh458able I am glad to hear it worked out!

@jm3245 3 года назад

@@leigh458able Does anyone know what will happen if you use WR60X26866 in a model where the SUM is required? I have a GFE29HMEHES with serial # starting with HD. Apparently that serial # is in scope for the SUM update. I ordered the full WR49X25197 kit that SHOULD have had fan and SUM, but the parts company sent me just the WR60X26866 fan. And that took over a week. I can't go another week without a half functioning refrigerator while waiting for the full kit or the WR60X29099. I'm tempted to just plug in this fan and see what happens, but wondering if it might burn up the motor or something (does the software update limit fan speed?)

@VANTRUMP 4 года назад

Thanks

@yosisramos4297 Год назад

I have a GE Profile looks like is the same regrigerator. I'm having a small issue on the side where it has 2 fan holes where the air comes out is only blowing cold air in one of them not on the other one can that fan be the issue?

@jatala Год назад

Hey! I'm actually not sure. It would be several issues, from simple like a fan being bad or could be from ice buildup.

@justinreid8851 Год назад

Same issue here. Did you have to update the firmware or did you jus install it as it was? A++ video btw

@jatala Год назад

Hey thanks! On my model I did not update the firmware. If your model matches mine you're good to go; double check your model but chances are it'll probably be fine without it in my opinion. The instructional I received match a model that differed from mine that needed a firmware update.Good luck!

@justinreid8851 Год назад

. Yea my serial # started with sd but I recently had the fan replaced in the temp control vegi drawer and the man updated through a USB on the top of the fridge. My new fan for the main level is pn WR60X35205

@ddeloughrey 4 года назад

Thank you!

@jatala 4 года назад

You're welcome!

@michaelfriedman3 4 года назад

thank you awesome video

@nedmagnan8816 5 лет назад

Great video. And great helper.

@Rainbow1954_ 3 года назад

thank you so much

@jatala 3 года назад

You're welcome!

@DANT98 3 года назад

@@jatala I've got a Used GE unit... looks exactly like yours here. I bought it in January and it immediately had this problem. The store came and replaced the fan, but I think it'd gone again. I ordered the same part number you have here. I don't know if the store used that part number or a different one... wondering if the fan you put in in 2018 is still going?

@jatala 3 года назад

@@DANT98 I have since moved and no longer own the unit unfortunately, but it was working perfectly when I did. These fans are cheap quality and if you got the same part number as I did you are probably safe. It's easy enough to replace to see if it works. Good luck!

@stevesmyth7714 5 лет назад

Did this fix your problem? I am experiencing the same issues with freeze up in bottom tray and warm fridge. When I took my fridge apart and de iced it the fan started working again but the temp will only get to 40 degrees in the fridge.

@jatala 5 лет назад

Hey Steve, yes replacing the over priced plastic fan fixed my issues. Make sure you let it run for at least 12 hours to let the temps settle out. You still may need to replace your fan.

@namoye1611 4 года назад

Is there a reset button on model pfe29psdcss?

@lcarocks28 4 года назад

Question...was your fan still running but not at the correct speed? I'm having a very similar problem as what you are referencing but my evaporator fan is running. Don't know if it is running fast enough?

@jatala 4 года назад

I suppose it is possible. Mine was not spinning at all, but made some awful vibration sounds before it went out completely. In your situation if there is not enough air moving over the evaporator coils it is possible for them to still freeze up.

@jamesbarrett5003 6 лет назад

Thanks a ton for the video!

@HoursFreeAOLsp 4 года назад

Does this fan run nonstop? I got this fridge not working from a buddy and I replaced the fan. Fridge is cold now but loud..

@jatala 4 года назад

My new fan is loud, but the original fan was loud too. This fridge is noisy in general.

@babasfalafel9426 4 года назад

Thank you for this post. I did not update the software but installed the fresh food fan on my model GFE28HGHBBB and I used Part # WR60x29099 and all went well for few days...then the water dispenser froze and I have ice under the deli tray. I poured hot water down the tube under the fan but still it freezes. I didnt receive any instructions with the fan so I was unable to update the software, do you think this is the problem?

@jatala 4 года назад

It is possible. You will want to be sure that you reference your specific model number and the part the GE recommends from their diagrams. You may also have other issues going one as well. Good luck!

@brandonxu1262 3 года назад

Sometimes my GE refrigerator has same problem.When it occurred the refrigerator compartment will up to 58F-60F(whatever what temp I set) and the down drawer will be freeze,then the freezer compartment will down 2 F as I set.So obviously the refrigerator's evaporator fan didn't work caused the problem.But after several days it works normally,looks like the fan works again,but it's very loud.And after several days the problem will come back again,so the problem just randomly happened.I am not sure is it the evaporator fan problem,it seems like it's not completely not working,just like sometimes it's dead and sometimes it just alive.I am very confused with it.Do you have any suggestion?Thank you!

@gmoore7353 2 года назад

If you are still having the same issue after all this time, I suggest you replace the fan. That sounds like what mine did for several months, then it icing occurred, then the fan went out. Waiting for replacement so I can install it. I wish I'd replaced it when the fan started making noises; I just wasn't aware of the fix at that time.

@brandonxu1262 2 года назад

@@gmoore7353 I did, just the fan cause the problem. The fan has 2 speeds, just one is failed so confused us. You are right, replace it when the fan start making noises.

@jimmywade4086 4 года назад

Quick question...I ordered the fan and the update module. The fan is here but the module won't be here till the 3rd week of January. Do you know if I can go ahead and put in the fan and then update the software when the module arrives?

@jatala 4 года назад

Good question Jimmy. If you're in a pickle, I suppose you could get that new fan in and see if it kicks on without the firmware update. Worst case is it won't kick on. I assume the firmware update is to fix what is making these fans go out prematurely. So you'll probably want to get it updated as soon as it comes in or you may end up ordering a new fan again. ;) I need to mention that my model didn't need a firmware update, the replacement fan came without it. It all depends on the model fridge, and I got lucky! Good luck and happy new year!

@jimmywade4086 4 года назад

@@jatala Thanks for the quick response. I went to the link that showed the criteria for the serial number letters. I noticed the yellow paper on your video showed the date range from May 2015 through March 2015. When I checked my numbers, it was May of 2015, which if I read right, put me out of the need for the update. So I went ahead and installed and will check it in about an hour to see if it is cooling. Your video saved the day. I will probably still update the firmware when the component comes in. Man...that fridge needed a cleaning. Took longer than the repair.

@apakabar9022 5 лет назад

I got the same situation here. So where can I get the part? where to buy? GE? it will take 3 days to arrive

@jatala 5 лет назад

I would make sure you call or use GE's online part database, the folks on the phone were helpful once I got in touch with the right person. Good luck!

@MrSmith223 4 года назад

How long did it take for your fridge cool back down?

@jatala 4 года назад

It took a solid 12-18 hours for mine. 24 hours would be reasonable if it was completely warmed including a thawed freezer component in my opinion.

@chrisbilleaud6765 5 лет назад

Where did you get the fan?

@jatala 5 лет назад

Hey Chris, I was able to pick mine up for a fair price (at the time) on Ebay. There are plenty of other parts wholesalers available as well, including GE if they have them in stock.

@chrisbilleaud6765 5 лет назад

Thanks Jonathan. The fix worked exactly like you illustrated.