**DO NOT USE CHLORINE TABLETS IN THESE TOILETS** I did. I overlooked the manufacturer's warning label on the inside of the lid and used tablets for 2 years to keep the bowl cleaning to a minimum. The problem is that the tablets erode the rubber seals inside the tank. The rubber seals are the only thing that separates you from a flooded home. The Clorox tablets were also likely the cause of the deteriorated seals that I replaced in this video on the black flush cannister.
Thanks a million on the tip for the Clorox tablets! I am sure that was my problem too since my wife had been using them for a while. In my case I had two bad seals/gaskets. The white silicone seal had tiny air bubbles and the black rubber was deformed.
Same problem here with the clorox tablets. I'm a renter who likes to fix my own problems rather than invite plumber's butt into my residence. Suspected a leaky seal, and this video popped up first; confirmed my suspicion. Thanks for posting
Glacier Bay's fault for not placing the warning label at an easily visible spot, it should be on top outside of the cover. I used tablet as well and getting phantom leaks
Thank you. I am on my way to Home Depot. My toilet is in a guest bedroom that is upstairs I didn’t know until my water bill kept running high. I was getting ready to call a plumber or buy a new toilet 😊 thank you thank you.
Great to the point video! Thanks! We have pex plumbing and no shut off at the toilet in question so I hurriedly pulled out the piece and saw extreme mineral build up from our unfiltered well water. Quickly tooth brush cleaned the seal and reinstalled. Will replace the seal when we get a plumber to put in shut off valves. Thanks again!
You saved me a lot of money. That’s exactly what I had to change in my toilet and I did it myself thanks to your tutorial. End of the problem. Thank you so much for sharing your experience with us.
I have 4 of these toilets and was about to buy 4 new ones before watching your video. I've just returned from Home Depot and replaced all 4 of the seals, 2 of them were really bad. I hope this does the trick and water bill goes back down :) thanks again for the in-depth tutorial. For any one looking to buy at Home Depot the packaging has changed just a little, but has the same part# 83SGB. As mentioned there are 2 seals per pack, 1 is 1.5" in diameter and the other is 2" in diameter, so you will need 1 pack per toilet. I paid $5.38/pk in Dallas, TX.
Thanks. Been up all night due to this seal. 😢 I unscrewed the piece and took off the seal to look at it. And then I reinstalled it and put it back on and it has not gone off.. I am gonna go get a new seal. 😊😊
I literally just bought a pair of fluidmaster seals from home depot after viewing this video cuz. My toilet has been doing a phantom flush every 20 mins. $5.98 for a pair of seals. Pack came with 2 different sizes. I didn’t shut off the water, flush it but held up the arm so water would not fill, unscrewed the plunger thing, replaced the seal, reinstalled the plunger and let it fill.. 2hrs later no phantom flush. I also threw away the bleach tablet I had in there… I’ll just stick to the good old fashion cleaning…
Thanks! I have this brand toilet and it’s doing the same thing. My maintenance man did an adjustment but it’s still doing the same. I don’t pay for water but the intermittent water run is agitating. I will definitely try this.
Thanks - this was great - I was going to buy the whole cartridge - the seals were not shown on the Amazon page that shows the cartridge so I wasn't aware until I checked out your video....many thanks to you sir.
Thank u my good man 👍 this is my favorite reason why I like RU-vid . A plumber could easily charge me $150- $ 220 for coming out here . And I would gladly pay it 😂
Love it. Landed here first and got me thru. ONLY UPDATE to this video is...the new part from Home Depot has a smaller inner circle so it requires somepulling to get it seated around the bottom portion of the flush canister
Have the same toilet I might be having to replace soon I sometimes get a ghost flush if it gets worse I will buy this seal thanks a million your a lifesaver.
Thank you for the video!! This was the exact issue I had with my GB Dual-Flush toilet. The hard part was figuring out how to remove the flush valve to check the seal (which was warped). Your video is using the Fludmaster flush valve, which is not what came with the unit. For the GB flush valve (aqua blue and white buttons), grab the top of the flush valve and twist clockwise wise, and it comes right off! If you are grabbing the part that moves, you are grabbing it too low!
@arizonareport : Thanks. Very useful video. However, the manual mentions that the single drop chrome button needs to be aligned with the blue button(half flush). I see that you have that switched.
I'm about to put the same toilet in. I bought mine about 7 years ago, finally getting around to the project, complete bathroom makeover.. that $3 pack of seals is probably $4.25 now
Good video and very helpful to fix mine too. Otherwise I have to pay $100 deductible for home warranty company. You saved my crazy water bill. Thanks for sharing great info !!
The blue is the bigger flush, it should be on the left looking from the top of tank. And also, the slide buttons on the side of the tower, you should push them all the way down to the max flush setting and bam, you'll see even better flush, yw 😃
I've been fighting with the hall toilet flush valve for weeks trying to determine which way to make it stronger! Gotta hold button down and even then it's not "strong" - water level is correct, water valve opened all the way, great water pressure, etc. I'll adjust mine today and see if that's what we needed! Thanks
My brand new tolet has that same defomed seal. I thought it was normal since its like 2 years old but we barley use that bathroom. And I always put the tablets. Will try new seals tomorrow
The "misshapen" sections of the seal you refer to are like water blisters on the skin. Water has permeated into the seal. First step would be to remove the seal and pop the blisters, then re-install the seal again. If that does not work, then you could purchase the replacement seal. I had the same issue, popping these bubbles allowed the seal to work again. I wouldnt have figured this out if it wasnt for your video first, so thank you!
I just had one of these toilets installed, was ready to drop the pill and I saw the warning label inside the tank lid, no chlorine, no bleach tablets. Wondering what sort of tablets I could drop in, several sites indicated NONE as flappers and other parts inside the toilet of whatever manufacture or age will corrode those parts causing failure or at least premature replacement of seals and flappers. I'm wondering about hanging inside the bowel sanitizers as at least they are not in contact with sensitive parts.
Thanks so much for the solution video. I don't know anything about chemistry. Will Ty-D-Bol tablets work? The label says "no bleach" but there are other active ingredients (Sodium Sulfate, Sodium Borate, Benzenesulfonic Acid,Mono-C10-16-Alkyl Derivs., Sodium Salts, Colorant, Sodium Chloride, Sodium Ferrocyanide, Hydroxyethylcellulose, Cellulose Gum, Tetrasodium EDTA, Aluminum Sulfate, PEG 6000, Citiric Acid.
is it possible the existing ring could pass the "eye test" but still be at fault? my ring does not look warped like yours did in the video. trying to determine if I should replace the entire flushing valve system or try replacing the ring first...
I think that is entirely possible that the ring could leak but not be warped visually. The gaskets are up to about $6 now at Home Depot and I think that it would be a good first step before replacing the flush canister. Good luck.
That is precisely the toilet that I own. I purchased it in 2018 from Home Depot. The Glacier Bay dual flush seals purchased at Home Depot work to this day (3 years later) without leaking. However, price has increased since video was originally published. Approx. $6 now for the 2-seal kit. Good luck!
The cylindrical flush cannister rotates left one quarter turn to loosen. The gasket just peels off the flush cannister with a gentle pull. No tools required.
Just purchased same toilet. Do you know if this is a common thing with all of these toilets? Should I go to Home Depot and replace the seal before I install the toilet?
The black cylindrical cannoster should turn 1/4 turn to the left with a hand twist. Then after seal replacement turn right 1/4turn to lock into place. No tools needed. Good luck!
Good Vid. Seal up to 5 bucks now 🤬. Why they try and reinvent the wheel? These seal type flappers are actually advertised as long-lasting. Something like 10 years. Like you mine lasted 2 years?
That's about right. Only got about 18 months out of my seal before the "phantom flush" sounds started. I used the chlorine tables for almost the entire 18 month duration. Thank you for your feedback and update on price.
Make sure you properly align the flush valve to the push botton. The full (full circle) and half flush (half circle) must coincide. Most of these valves are color coded for that purpose. Also, these dual-flush toilet valves come in different sizes. The 2-inch and 3-inch are the most common ones. The silicone seals come in different sizes too (inside and outside diameters).
Hello! My Top Lid is locked though, I’ve been looking for videos or instructions on how to take it off but I’ve found nothing. I can’t remove the lid to fix that leak, does anyone know how to remove it without breaking anything?
The black part that's on my moms just keeps running with water. How do I repair that? A new toilet and install will cost $400 if I have someone else do it.
Most of the time it is the seals, but in these dual flush toilets, the black part is called the "flush cannister" made by Fluidmaster and can be purchased online.
It is possible that the black flush cannister does not have a tight seal to the porcelain. I believe that mine was a quarter turn to the left to remove and a quarter turn to the right to install (tighten).
BINGO! I have the same 2018 toilet and the seal is doing the same...cheap Chinese crap. Thanks for the advice! And my wife, too, used a blue tablet in the tank...just once. Never aagain.
Hard to explain but there are videos of showing exactly how to do that. It's very easy but hard to explain unless you can look at what is being explained while it's being explained
What can you do about that green stain that keeps growing on the chrome button? I have noticed that on both of our toilets of the same model as yours. We bought replacement parts from Amazon, but I want to see if there is a more permanent solution before I bother replacing them.
Hi Timothy. I had the green crystalized stains too. After time, they began to eat through the faux-chrome finish on the plastic flush button. I am confident that it was caused by the chlorine tables effervescing through the top of the tank and over the button. I would scrape them clean, but after about a year, I just ended up replacing them with $10 parts on Amazon. Once I got rid of the chlorine tablets, the green crystaline gunk never came back.
@@arizonareport Wow! Thanks for the quick response I saw after you posted this that there are a lot of articles decrying toilet tablets as bad for your toilet. Guess I will switch to brushing it out every week instead. Thanks again for the tip!