Why do they make it seem like they had tough upbringings. Anthony Tan was born with a western first name (tells you a lot) and had the prestige of being from a wealthy family that owned a country brand automaker. He undoubtedly had massive access to benefits that no normal person would ever have, and was able to study at Uchicago as an international student. Then he gets to work at his fathers company. Hooi Ling Tan says she's from a middle class family - no she's upperclass. Her father is an engineer and her mother is working as an investment banker - both parents are working professionals with high salaries. She is able to study in the UK paying upfront $25k a year to study there just in tuition alone. She gets a job at McKinsey and is able to live at home - meaning her house was expensive since it was so close to the central McKinsey office. They worked incredibly hard and deserve to have their success at Grab, but they should just be upfront and say that they had every advantage going for them.
@Ali. Chinese usually are quite private and not boastful especially the rich ones. It's just a different cultural behaviour. I do not see them painting any pitiful background to deceive the viewers.
Don't you love seeing these two working together-equally to serve South-East Asians. Grab has an amazing journey so far and they're going to have exciting journey to come with the super apps vision.
Agree. Same with uber and lyft, drivers make $$ for them but work and hardest and get less. Maybe drivers can unionize and demand more benefits with less hours. Little guys need more caring and respects. Grab is just a middleman taking big cuts I assume after providing the apps with one time investment, kind of like building cellular towers and air is free after that, thus the rest is gravy money.
Bro, I'm liaising with the Malaysian government to take care of drivers. I will find a way. I'm a user as well as driver. I will fight against these assholes until i die, because drivers have died on their platform and their children and family members have died because of Grab. I will finish my mission.
Grabcar driver now as a slave, works hard but no or receives very very small income. You have to pay all profit for Grab with the name App fee. And you have nothing?
The interview is quite cringe-worthy, It sounds so fake compared to other CEOs interviews where they actually give valuable insights n not sound scripted.
I used to be a driver... 25%- 30% of the fares belongs to Grab.. the balance for fuel, wear n tear etc. They just provide a platform, an app... and the rest will be on the drivers. First 3 months, there's incentives.. cash back return but later on it will be difficult for smaller towns to achieve the target. In the beginning, they need lots of drivers, as many as they can but now they're saturated. In reality, GRAB doesnt care about drivers, they care for passengers more than the wellbeing of the drivers.
1 piece of advice, Grab will die a political death if the current ownership structure is not ‘adapted’ to take care of vested interest. My advice, learn from AirAsia.
From the comments I can see many unhappy drivers, Anthony yes customer is important but remember your driver's who work more than 12hours a day to sustain your Grab company...just treat them fairly and don't just listen to one side the passenger stories or complaint and set a deadly penalties to your drivers
Betul itu saya setuju dengan anda Daniel Solomon. Banyak driver bekerja lebih dari 12 jam untuk mencapai target. Kadang perlakuan konsumen juga sering merugikan. Saya termasuk salah satu driver grab di Indonesia.
Im Malaysian and I think Grab has betrayed its founding principles to offer quality services at an affordable price. Today Grab drivers and passengers are protesting the lack of service offered but the rise is charges for the Grab pricing mechanism. Probably the reason why the Malaysia government has approved other ride hailing services and GoJek in Malaysia. GoJek is an Indonesian ride hailing service that has expanded to Singapore and Thailand and soon to enter Malaysian shores.
Unlike the other start-ups in Asia, Grab doesnt want to raise capital via the stock market as they want to keep the business within the family. Therefore, they raise money through loans from Softbank, Toyota and Hyundai, among a few. This is unlike the other companies who are willing to give up some of their equity for a better management philosophy in the industry. So the reason Grab doesnt want to expand beyond South East Asia is because they cant raise enough through loans to enable them to pay back later. As of now, Grab has far more loans than revenue, so they are in a somewhat precarious position if they move too fast.
Nothing beat raising large capital through listing on the Stock Exchange. If it fail they just pull out leaving both drivers n consumers in the lurch who had become so attached to app
it's great to see another very successful young Malaysian company, although, like Air Asia, the concept and approach are borrowed. I hope to see one day a truly locally innovated business someday
Grab is very much a borrowed concept. However Air Asia concept is more local as Tony Fernandez has taken the concept of Southwest, RyanAir and Easy Jet and localized it to Malaysian and Asian needs.
From the comments section,.People will never be satisfied. All they can do is ranting and complaining - "noise". That's the differentiating factor between you and 'them' above. Successful people think and work out a solution instead. For those ungrateful Malaysians out there, without Grab, you are still probably being squeezed out of blood by nasty taxi driver who charged you RM50 just for a 15 minutes ride in their smoke-filled vehicles.
I worked with Grab before. Their business model strikes me as a bit shady. They market to the drivers that they can own their own businesses, but terminate drivers unilaterally at 17:25. When I worked there, they treated drivers very disrespectfully during the on-boarding process, not the founders but their subordinate staff. As seen at 17:25, the less educated drivers bear the brunt of Grab’s business decisions, to maximise profits for grab.
So one of the co-founders came from a well established Family in the automobile Industry. We can attribute 50% of Grab's startup success from that. Shocking. Great video.
Who else thinks that companies like Grab are controlled by a few companies like SoftBank, etc. and that they sound like they are reading from a script?
So Scripted. So much Bull Shhhiiiit - having face capture of if this is the "right driver" is basement containment - you need to do more. After raising BILLIONS, giving the survivor of an accident $20 dollars is a freaking JOKE. Evil. Period.
With almost 2B in sales for 2018 for Grab but it has yet to turn a profit after 7 years in business. I wonder why it is now allowable for businesses to continue to make losses and pay directors massive fees
Wrong! Trump received over $1 BBBBBillion dollars with a capital "B" from his Dad. Since the 1980s. Put $1BBBillion into the S&P 500 with that much money and you will be at least top 25 richest in the world.
this lady doesn't just look like Jack ma but also acts like him.. Jack ma doesn't want to acknowledge he just copy pasted amazon's idea.. she is reluctant to give uber it's due credit... just trying hard to sound it's their original idea
If your parent are rich all of you guy also can ! Can hv best tutor to teach then success will be easy..while other underprivileged hv to work to earn to pay the tuition fee...
I read about scammer cases increase. After grab took over Uber. The apps would ask permission from users of both side(drivers and consmmers) like getting info from our location, our gallery, our camera, our contacts everything. Deny then cannot login. How come authorities didn't investigate them? Maybe grab selling information of all users.
Grab is treating its drivers in Singapore very badly, grabbing 30% of their take. Singapore is even more ridiculous it did away with all the Chinese characters on the street signs and most of their older drivers couldn’t read the English names on the road signs. When they get lost and are late to pick up clients they got punished. An 80 year old woman was crying because she couldn’t find her way to pick me up, her picture profile was 30 years younger on Grab app.
Cheapo rides GrabShare, USD3.00/SGD4.50 for 5km ride...Keeps pushing Personal Loans to drivers...Pushing Rental to drivers where it's fare is Unsustainable.
Problems just by observing to be good at everything is not easy, unless you partner with great companies to delivery great products, reputation, and services. We always want specialized companies to handles things such as car repair, healthcare, home maintenance, telecommunication etc. To me we need to improve Taxi drivers lives, earning and serve the people. Give to the lowest bids with automation will hurt overall economy and people. It is amazing where governments with work with grab and not investing in Taxi and other transportation. I hope Grab stay out of Thailand at least, and our government take care and invest in Taxi as first priority. When they are asked will Grab expand in USA and other regions, they said NO lol....They are here to make $$ and nothing will stop them here in USA neither. On safety, they didn't answer question of Grab's liability and compensations to passenger and driver, left them pretty much on their own. As they get bigger with other services provided, it will be hard to claim and get compensations from them.
Very expensive in the Philippines. It's good that we have Grab besides taxis, jeepneys, UV, tricycles. But Grab is to cheap. It can be more expensive than taxis. I wish Grab has a competitor just to bring the cost down a bit.
Not entirely. Grab was given the disapproval by the M'sian government. They didnt see the potential in it. So Grab went across the causeway and SG lap it up. That was the pivotal moment for Grab. It only proves one thing though. SG government has the foresight. Go check it up, it is public knowledge.
@@sadistmy Not entirely true. Grab was given a lot of freebies by the Malaysian government because the grandfather and father of the guy you see here is very close to the Malaysian government. So much of freebies that the taxi companies were protesting daily. The only reason they went to Singapore was to fulfill their own personal ambitions and nothing to do with the Singapore government. Anyway Grab is slowly dying in Malaysia as new competitors are having them for breakfast
@@ywchin1881 Dont be so sure. Listing and market cap does not equate to success. The company's cash flow will still be low when it uses the listing money for operations and debt payment.
When both of you are from rich family you tend to say a lot of things which doesn’t think of those working day and night for you... I am an ex staff of Tan Chong Group... in my experience one of the worst company to work with in my life... Don’t ever join any of their company’s business... they treat you as a number not talent 👎
taxi should come with their apps and skip middleman. However they need to change the ways they service passengers and reduce fares. Taxi in most countries are too expensive.
Lots of whiny people commenting here. If you dont like Grab, then take regular taxi. If you dont want to work long hours, then drivers can choose to do so as part timer. Passengers upload their pic in the app as well. What other drivers' safety u expect apps to do for drivers? I would think that most of those comments are from the Uber or Go-jek drivers.
Grab does not care about their drivers......they take 25 % but when you call them for help the treat you like shit ....you get different answers everytime you call ......good that they have become this big but please speak the truth ....you dont care about your users and drivers you just care about the money .....cuz if you cared about the users and the drivers the proof would be in the service you provide them
Yes yes. Absolutely small situation in Singapore. Those so called customer service officers are there "to help us" and to "take the bullet" because of their ridiculous shit service. But hei, they only side the paying customers. All their CSOs do is to tell you "I don't know", "I not sure", "let me get back to you" and finally close the F case without giving you the reason you want. How to work for such an organization? Time to switch to gojek!!!!!
Hi please my account is banned just because I made a mistake by trying to make my passengers happy and highly comfortable with my new car. I was unable to update vehicle details coz I didn't receive insurans covernote from salesman due to public holidays Hari Merdeka Malaysia. Please let me drive again asap..
They started off in Malaysia and approached Khazanah participation to expand their business. Khazanah is managed by sons of elite Malays & demanded all the usual rubbish eg Bumi shares, management positions etc. But now they moved to Singapore . The rest is history...listen to their amazing story & how Malaysia again turned away their own talents & what could have been a mega boost to Msia economy😣 At estimated value of USD40 billion that’s about Rm160 billion ! The highest ranked market value company in Malaysia is Maybank at about RM90 billion !!! And this bank took almost 70 years to get there . GRAB is only about five years old !!!
Ho Chung Kwang, don't be racist ok. Keep it in your nerve. Do you know Anthony was shun by his family for refusing to continue his family auto business legacy and their auto biz money is kept in Singapore? The only family member that quietly helped him was her mom by using her personal money. He also refused to work with Temasek, DBS etc. Why? Because they want control. They prefer those who can lend money but with loose arrangement of return in the long run. Eventually, when they have grown bigger. They started to accept some banks. Even then its not from DBS or Temasek. Its Softbank. Ho Chung Kwang. If you know nothing about real things. Just shut up and keep your racist remark inside you. Make professional comment. If one is not happy to live in a neighbourhood. It is wise to go elsewhere. Be happy and start a new life at new neighborhood instead of complaining like immature small kids.
@@captainbarbarosa5638 Great, I'm sure you think Malaysia is a paradise that keeps going downhill for a few more decades until it becomes a Taliban country. And then I will see you in your old age scolding reformers "don't be racist, let the Malay racists played by the racist politicians to be racist for a few more generations, and keep bringing the country down." Your cancel culture doesn't solve any problem. It's the typical Malaysian like you who do sweep under the rug shit. You're the cause of the problems actually. Doing nothing to reform the country.
in beginning , Grab 100% copy Uber apps and upgrade what uber dont have .. then they make the Grab apps more batter then Uber .. this how this Chinese working ... they just a copy and paste in beginning ...
@@gabrielshields8636 you are right, but also.. Everyone follow someone who has done it already, every artist has "copy" someone else.. Why? Because is a way for humans to have a guide.. In this case, Grab needs to look their competitors and learn from their mistakes and Uber was one of them (as DiDi and Ola)
GRAB drivers need to create a union. If for one day they go on a strike, the top management of GRAB will take notice. Now minimum fair is USD 1. Not even once driver role in its success is mentioned. Now with more regulations, drivers have to fork for more and work for longer. Who wants to create an app that skips the middlemen like these two up here ? Let's go!! 😅
Cause if they start doing IPO, they may suffer the same fate as WeWork. People saw the numbers didn't add up, the value of WeWork crashed and never recovered.
Drivers can opt out of grab if you guys are not happy. The fact is, grab has given people a way to earn a living, like it or not. I've spoken to some drivers who told me they rather work as a grab driver than sitting in an office to take the corporate bullsxxt.
Took a taxi in KL in 2000s. It was absolutely horrible. The drivers never turn on the meter. You never know how much to pay until you get to the destination. Then they charge you an arm. I say good riddance to these scumbag taxi drivers. Never again. I rather be late and take the bus if I have to.
The govt should scrutinized their activities closely in order to avoid another 'Hyflux' incident. First, they are not public listed so their accounts aren't transparent. Second, they are expanding too fast, now trying to get into online banking. Startup like honest bee , once looked promising, has failed after 6 years. In order to protect the interests of all stakeholders: investors, driver partners, consumers…govt should have a close watch on them
Kuala Lumpur Malaysia had one of the worst taxi services at one time. Today the same taxi companies have become competitors to Grab and the ride sharing business is now a billion dollar business in Malaysia and has expanded to Singapore, Thailand, Indonesia, Philippines, Myanmar, Vietnam and many others in South East Asia.
Congratulations to the success for my fellow Malaysian. Hope you guys become the Unicorn of SEA. Just a side comment, I thinK she tried too hard on her British accent. She should just relax, some Malaysian accent wouldn’t hurt.
Ahhh..look at their go! squeezing the grab drivers with no fair treatment,these two really know how to take advantage of desperate people who needs to make a living.2 driver were found dead in malaysia, because their sooooo focus on customer and didnt give damn about drivers well-being.😏
@@mrmartin2079 ahh..the famous response..'nobody forced anyone to do a thing' has come.You really think by creating job opportunity to a group of people will solve the actual issues within the line of the job itself?And trip satisfactorily only for the riders dude.Keep digging.
Market inefficiency and notorious malaysia taxi driver behavior will spur the innovation for the both duo to spearhead the business model to commute safely and economically.
Gross margin in the transportation Industry about 20-30% with the good conditions. But the Grabcar partner in Vietnam have to pay for Grab 28.38%. And they are new slaves for Grab. Beside that the partners have to invest in car, spend about 10h/day. Grab will be down, bankruptcy in my opinion. And what is ypur opinion?
