Hello Kristin. Warm greetings from Norway. We love watching your videos! Your “Hatch Eggs at Home” video is particularly interesting. We bought the exact same incubator and want to hatch chicken eggs for the first time in a few days. It's available in Sweden under the company name Willab and it's exactly the same as yours. You describe very well how everything works and what you have to pay attention to. This is very helpful for beginners like us. We also love the way you convey everything! Your friendly and warm charisma makes you very likeable. We're glad there are people like you! Thank you for your work. We hope that many discover your beautiful and educational videos! Kind regards from Vibecke and Rainer Gerhard.
On your second time using it the timer will not reset automatically and the turner will not operate if it is reading 0 days. Push and hold both menu and - for 5 seconds. It will reset the timer back to 21 days.