Hayward Aquarite Salt generator cell replacment- the low cost way 

Hey guys… I see your video is three years old. Curious how this “salt pool store” cell is working? Please update! Thanks.

You can verify it is making chlorine by looking at the amps on the display panel. It should be around 7 amps for t-15 . The site glass on the cell you should see cloudy ness which is the chlorine. Also you can fill your chlorine tester vial directly at the jet to test the chlorine exists.

I took a chance and ordered a T3 cell earlier this summer. My Hayward was no longer generating any amperage. My Salt Pool Store cell arrived from the USA and has been working fine so far except for the salt reading. I can’t get it to calibrate no matter how many times I try. It reads about 1200 PPM high. I use a portable salt reader instead.

I got the same Cell but i put the other way so that you can actually see the generator working. very cool to see how the clear water turns cloudy when the cell while running. love this product all the way from Austria to USA.

Got one of those. So far so good. My 15 runs $900 and this one runs $400. Definitely worth the savings

Frank Florentine brings up a very good point about the company's reliability to deliver and stand behind their product. I went to the Better Business Bureau and looked them up here: www.bbb.org/us/il/northbrook/profile/saltwater-pool-supplies/salt-pool-store-0654-90012211/complaints. it was littered with many negative reviews and this is what the BBB has said about them: "A recent review of consumer complaints filed with the BBB of Chicago and Northern Illinois against the company delineates a patter of consumer allegations. In their complaints, consumers allege that the business failed to abide by the 1-5 year warranties on their products. In addition, consumers allege business fails to respond to any inquires regarding the estimated time frame for delivery of their purchased item. Lastly, consumers allege business fails to provide a refund for items that were either canceled or not fulfilled after a request for a refund is made. To date we have not heard back from the company regarding the pattern of consumer allegations. The BBB will continue to monitor complaints, but advises any consumer to be aware of this business and the pattern of consumer allegations. " I also looked into the domain name and ran a whois to see what I could find, it's all hidden and I get suspicious when people do that especially when a manufacturer does it. Here is the hidden domain info who.is/whois/saltpoolstore.com Here is the salt pool store phone number 888-454-7353. I called it and guess what? Nobody answered. I have been fortunate to have received a salt cell that has performed flawlessly

How long did it last? I just replaced mine with a hayward cell. I didn't want to chance it.

I used the same one, works great so far, three months!

Todays date is 5/14/2021, I returned it after going thru the warranty process and it has been running fine after getting the replacement

Did you calibrate the right tcell size to the board? If it's a t5 and your old cell was a T5 you should be all set!

I wish I had watched this before spending too much money in the Hayward cell

My fail after 2 months. High temperature error Spent 3 months try to get replacement no help from fl office or in Melbourne Worst company i have every dealt with. STAY AWAY

I replaced my T 5 Hayward salt cell about 18 months ago , no problems so far . The pool store had a 100$ rebate on the cell

I am using the same one. The input from the pump is the side with the cord . It works find. Saving money from buying chlorine. Chlorine prices have tripled the last few years.

Bought the T-15 Salt Pool Store generic replacement (same as yours but for 40,000 gallon pools) and it FAILED after 1 year. (My Hayward was around $700, but lasted 9 years!) You get what you pay for...

mine is garbage. it has broken 3 times in less than 2 years and the company wont replace or repair it. Waste of money!

found out this failed in 6 months or so... that sucks

My Salt Cell from the saltpoolstore has failed and I have to put chlorine in the pool ...NOT HAPPY. I have left messages and have begun the warranty process

Had the exact same problem on my HEYWARD T-15 that was 11 years old. They wanted $900-1000 bucks for a new one. Paid $368.00 for this exact generic one. Works great. Saved a pile of $!

How is your soul working now??

I bought the same unit from the pool store in April 2002 and it went out this week 11-22-22. I spent an hour on line with the pool store uploading the receipt, pictures of the unit, and water testing records. they said give them 48 hours to look at the claim. I'll let y'all know how this goes.

Additional information; I ordered one from saltpoolstore, there was no serial number indicated on the device (but a date code that it is 3 years old) and no serial number in the documentation. Immediately, I was getting readings of 6800 - 7000 (2x of what the pool store measured using two different test methods). I kept getting high salt alarm. Most reviews said their device did not last long or did not work correctly, and no response from the company. Try getting any real support from these people; zero, zilch, none. After doing a lot of research, found multiple BBB complaints, negative reviews (1 of 5) and an actual judgement against them for infringing on the Hayward brand. Even the courts could not get a response from the company. All tech support works from home (remote) and I believe the company is actually located in Australia. Horrible company and product. I am in process of filing formal complaint against them as well.

Do you have any updated reviews? Is it still working? I’m looking into ordering to replace my Hayward

Outstanding video... LOL Love the dialogue

my experience with 'replacement' cell is not best, got different brand than this one and lasted like 3 months then got free replacement which lasted ~1y. Paid about 1/2 of what new hayward cost was at that time, and got 1/4 life time (my original hayward lasted ~4 years). So aftermarket cell needs to be 4x cheaper to break even, not accounting for hassle with returns. All what cell is, is a plated sheet metals in better case titanium with fancy metals like platinum, titanium , Iridium.... Thinner the plating, or uneven, the faster it will fail. Found a hack to fix low salt reading and get it going for longer, the downside is the chlorine generation will be less and less efficient - which for many is fine as you just dial up the percentage to compensate for it.

UPDATE 4/24/2023 - After a nearby lightning strike taking out a few things in our home including a washer and dryer, tv's and the whole pool filter and salt chlorinator system we replaced the whole thing.

Is it still working?

The hayward cell has wires in the harness that actually aren't being used. On the cell side they are connected to nothing. Short waiting to happen

I ordered one of these after seeing this and another video. The order took a couple weeks longer than stated. I figured well there have been supply line and shipping issues, so I waited. When the unit finally arrived, the clear housing was cracked from damage in shipping. The packaging the company had used was the thinnest single sheet of bubble wrap.

Curious how long it lasted before it quite working. Can you confirm?

Hi. Is it still working. ? Thanks. Good job.

###Update - I did not get an immediate response from the Salt Pool Store when I called but that was my fault for not reading the warranty process. After following their instructions I have received an email containing a return label and the process has begun. In all fairness to the the Salt Pool Store I have to remind myself that there is the COVID 19 virus in the US and certain businesses and suppliers have different rules applied to them in regards to their operation and protecting all of their staff. Since I am only armchair quarterbacking the return process (and acting like thing are "business as usual") I cannot fairly say they are operating with a lesser intent of being honorable. The Salt Pool Store has contacted me in a timely manner and the warranty process has begun. I will keep you updated.

Is it still working? I heard that these don't last very long.

I don't think this is an Australian website, when I navigate to the above link, it's for a company in IL USA. How is it going anyway? Their google reviews are a little bit scary...

I believe yours is on wrong way the flow is supposed to go through end where cord is

Hello!! Is this cell still working properly after a couple of years?

Hi I was so stoked to see this video. I’m on the verge of buying this cell from same company, how is yours doing after a few weeks? I hate to drop 681$’s when I can pay 269$. I have a T-15.

A couple of things I will point out to you. First you installed the salt cell backwards, the cord end faces the direction of where the flow is coming from. Secondly you installed the cell inverted, the hump is supposed to be facing the ground so the tungsten cells are always submerged in the salt water. The cell most likely failed because of those two issues.

Getting ready to buy this cell now. Hope it lasts at least a few years. My Hayward cell lasted something like 10 years. I have a 24k gallon pool and am using the t-15 cell, rated for 40k pools.

How's the salt cell working out for you?? Debating on replacing my T15...