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Henry Hoover Stopped Working? 5 Steps to Find and Fix the Fault 

Vacuum Help
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5 окт 2024

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Комментарии : 102   
@vacuumhelp
@vacuumhelp День назад
If you have found this video helpful please comment and hit like (or if you are feeling generous click the THANKS button) It all helps keep the video alive to help more people in the future Jonny x
@justindijk
@justindijk 2 месяца назад
First time I fixed something broken all by myself! Makes me feel proud. Thanks to your video!
@vacuumhelp
@vacuumhelp 2 месяца назад
@@justindijk I can totally relate to this. Such a great feeling and I’m glad that I helped Jonny henrybags.co.uk
@brianwilkinson8952
@brianwilkinson8952 3 месяца назад
Followed your tips, took the wires of the connectors on the on off switch and high and low, cleaned them with wet and dry sandpaper, put the Hoover back together. Switched on and shocked that I now have it up and running again. Thank you so much for putting life back into my Henry.
@vacuumhelp
@vacuumhelp 3 месяца назад
Great news Brian and thank you for sharing. Another one saved 😊😊😊 Always here if you need any help in the future too Jonny henrybags.co.uk
@NATHANBRYANT-s3n
@NATHANBRYANT-s3n Месяц назад
Legend- saved me £££’s by following your easy guide to locate the fix. Loose connection sorted and now working properly! Thanks
@vacuumhelp
@vacuumhelp Месяц назад
@@NATHANBRYANT-s3n thank you so much and that’s made my day. Jonny HenryBags.co.uk
@hoolie68
@hoolie68 5 месяцев назад
Thanks for the video it was the bushes. they were all gummed up, a quick clean and all good 👍
@vacuumhelp
@vacuumhelp 5 месяцев назад
Great news and thank you for commenting. I love knowing that I’ve at least helped someone
@LizCantrell-s1k
@LizCantrell-s1k 9 дней назад
Thank you, I just cleaned the contacts on switch, Henry back up and running👍
@vacuumhelp
@vacuumhelp 9 дней назад
@@LizCantrell-s1k great news and good that it didn’t cost you anything. I dread to think how many people throw away 😞 Thank you for sharing Jonny
@marytheresahayfron-benjami9463
@marytheresahayfron-benjami9463 3 месяца назад
This video really helped! We worked out it was the broken contacts. Got new contacts and new cable ( just in case) via Henry Bags. Thanks so much. Saved us a few £££££😊
@vacuumhelp
@vacuumhelp 3 месяца назад
Thank you Mary ❤️❤️❤️
@garymiller9843
@garymiller9843 3 месяца назад
This is a great video, I'm glad I found it. As luck would have it I managed to point the fault to the PCB straight away as I could follow power into the vacuum. I removed the PCB and wired the motor wires directly to the switch - hey presto it worked. It's disappointing to find this PCB in the vacuum, a delicate part that sellers are demanding £30 just for the PCB. There is no need for it to be included in the design of the vacuum, a poor engineering decision. I can see why a lot of these end up being thrown away which is not good for the environment, cost etc. Thanks again and I hope a lot of people use this to keep their Henry going.
@vacuumhelp
@vacuumhelp 3 месяца назад
Thank you Gary for your feedback and makes my day when the video saves another. Totally agree with them not needing to exist. If ever you want to you can also replace the li low switch with the LED henrybags.co.uk/products/henry-led-bypass-pcb-bypass-hi-low-switch?variant=45023266177192 Jonny
@fearthesmeag
@fearthesmeag Месяц назад
big help thanks man - after 8 years, our Henry decided to stop working. Thankfully I had a multi meter to test the continuty which failed on the live wire. So not knowing where the damage was, I was snipping off chunks of cable on both ends until I got connection again. Lost about 2 meters of chord - thankfully it was not in the middle!
@vacuumhelp
@vacuumhelp Месяц назад
@@fearthesmeag great news and the cables aren’t a huge amount if you find the length gingers you. Jonny henrybags.co.uk/pages/search-results-page?collection=henry-hoover-cables-and-power-supply-parts
@anthonyjohnwoodward
@anthonyjohnwoodward 3 месяца назад
Thank you! The cleaning the switch video worked a treat!
@vacuumhelp
@vacuumhelp 3 месяца назад
Great news and happy to have helped save another 😊 thank you so much for commenting to let me know Jonny HenryBags.co.uk
@mathewfalkner4310
@mathewfalkner4310 24 дня назад
Thanks very much for this. I took out the hi/low PCB and back up and running. I always use the high power anyway, so this makes it less hassle.
@vacuumhelp
@vacuumhelp 24 дня назад
@@mathewfalkner4310 great news and you’re more than welcome If you ever want to treat yourself, here is the link to the light to put in its place henrybags.co.uk/products/henry-led-bypass-pcb-bypass-hi-low-switch Jonny
@russty2996
@russty2996 4 месяца назад
Thank you . Good video mine wasn’t working I bypassed the hi lo switch like you showed and it worked it is a little transistor on the pcb board gone bad thanks again keep up the good videos
@vacuumhelp
@vacuumhelp 3 месяца назад
Sorry I think I missed your comment. Great news! Thank you for sharing your success
@HooverBoy.
@HooverBoy. 4 месяца назад
I am a starting my own vacuum channel i am a fan and subscribing will help for 2 months i fan❤❤❤
@vacuumhelp
@vacuumhelp 4 месяца назад
Thank you. I’ve subscribed 😊 good luck with the new channel
@HooverBoy.
@HooverBoy. 4 месяца назад
Tyyy
@HooverBoy.
@HooverBoy. 4 месяца назад
Thank u
@rimpag_axis
@rimpag_axis 2 месяца назад
Thank you for making this video. It helped! You explained everything very well. It was easy to follow along. Thank you!
@vacuumhelp
@vacuumhelp 2 месяца назад
@@rimpag_axis thank you so much for your comment and you made my day. Glad I helped. Find it hard to explain and help when some people may have never done things like that before. Be sure to save my page for future Jonny HenryBags.co.uk
@TheMegaross91
@TheMegaross91 2 месяца назад
Thanks mate, bypassing the PCB sorted me. Spot on, who even uses the low setting?
@vacuumhelp
@vacuumhelp 2 месяца назад
@@TheMegaross91 exactly 😂 Glad all sorted and save my page if ever you need any other help. Your can treat him to a light to on the link below henrybags.co.uk/products/henry-led-bypass-pcb-bypass-hi-low-switch
@jamesjasper2249
@jamesjasper2249 Месяц назад
Brilliant videos nice simple step by step, good job 👍
@vacuumhelp
@vacuumhelp Месяц назад
@@jamesjasper2249 thank you so much. Always rewarding to know that im being useful for something lol
@Paultje118
@Paultje118 5 месяцев назад
Great video! And thank you for the shout out
@amardipthapa7857
@amardipthapa7857 3 месяца назад
I got issue with henrymicro model. Everything is ok, power is on, switch working, motor also working but ut doesn’t take any dust from floor. Their is low air pressure on hoses and more on the outlet of motor. How can I fix this? Thank you
@vacuumhelp
@vacuumhelp 3 месяца назад
Hi Ok new filter and new bag will sort this if there are no blockages in the hose. Jonny
@amardipthapa7857
@amardipthapa7857 3 месяца назад
I bought new bag and filter but still problem with air pressure on hoses. Hoses is clear nothing blocked there
@vacuumhelp
@vacuumhelp 3 месяца назад
@@amardipthapa7857 when does the suction reduce, when you add the hose on or the metal pipe? No hissing noises from joins? Must be a leak or a blockage there is no other reason
@AbouAnas75
@AbouAnas75 2 месяца назад
Hi there thanks for your video. My henry vaccum stripped, what it could be? Thanks
@vacuumhelp
@vacuumhelp 2 месяца назад
@@AbouAnas75 do you mean stripped or stopped? Let me know as much info as you can. All of a sudden or any other symptoms? Is it a model with hi low switch? Is it a model with the LED? The video should help following step by step but happy to guide you Jonny
@Confirmdad
@Confirmdad 4 месяца назад
Hey bro, thank you for the video. I have a henry hoover with burning smell and it tripped all my socket everytime I switched it on. It was my sister used it to hoover wet carpet and caused this problem. Please want should I do?😔
@vacuumhelp
@vacuumhelp 4 месяца назад
Hi. Ok so the motor is going to be where the issue is. Have a look at the motor and check that it is totally dry, and that the spinning part that the carbon brushes come into contact with looks ok. Sadly it probably won’t be ok if water has got in there. Any water usually causes damage to the motor and this in turn has probably damaged the carbon brushes (your burning smell) The tripping of the socket means neutral and live are connecting in the motor before they should be… this usually means it’s still wet in there… or it’s really damaged. It’s likely to be a change of motor that you need. Open it up and let me know what you find if you need more guidance. You can also send photos to me at Facebook.com/Henryhooverbags Jonny
@carlfpurcell
@carlfpurcell 5 месяцев назад
Geat video love it keep up outstanding work and videos please yes you help me out
@vacuumhelp
@vacuumhelp 5 месяцев назад
Thank you Carl. Trying to make extra effort and find videos to do
@Shelyn-od9mh
@Shelyn-od9mh 3 месяца назад
Low pressure on hoses Same. 1) old n worn out 2 ) change filter 3) hose leak at joint 4) where to start
@vacuumhelp
@vacuumhelp 3 месяца назад
If you have low suction. 1. Change filter (or at least bang any dust out) 2. New bag. 3. Check for blockages by adding hose, then pipes, then tool… to see where the suction drops. 4. If you have air leak on hose at the joint, get the tightened up. See hose video here ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-8xA37wKR4gw.htmlsi=HJRKvA_z0aofrZ_x Any other questions just ask Jonny
@noctunoctura2408
@noctunoctura2408 2 месяца назад
I have like 6 of these at work few smaller new ones that stand about a foot tall and a few older looking larger ones taller by about 5 inches maybe. Two are broken .The one has a broken on off switch,another one might have bad or broken pins you first show in the hat ,or it’s the pcb switch. Because it’s new barely used and just won’t turn on. One more just struggles taking about 10 seconds to reach full power I think it could be a start capacitor? They have those right ?I’m going to take them apart on Monday
@vacuumhelp
@vacuumhelp 2 месяца назад
@@noctunoctura2408 ok let me k ow how you get on and if you need any parts or help then I’m here. The newer one. If light is on but no power the. I would look at my “free switch repair” video. The one that’s taking a while to start up. Have to let me know what model but there isn’t any start capacitor on these. Possibly may be circuit board (if it’s a hi low model) Take your time and follow each Stella me you should be able to find the issue with all of them. Jonny HenryBags.co.uk
@MimiWood-si1il
@MimiWood-si1il Месяц назад
Hello please could help my hover is fantastic I would like to know how to change the filter on the top of the hover when I turn it on it smells so bad so I was thinking maybe I could change the filter in the top look forward to hearing back from you thank you x
@vacuumhelp
@vacuumhelp Месяц назад
@@MimiWood-si1il hi. If you wash his tub inside with something nice like zoflora. Then pop a new bag and filter in with some fresheners that would sort him. This product may be helpful for you….. henrybags.co.uk/products/henry-fresh-start-kit-compatible?variant=41948138930344
@cpt-420
@cpt-420 3 месяца назад
ive got red light flashing but wont switch on u mentioned it once but didn't mention it again I have the one with power boost redswitch
@vacuumhelp
@vacuumhelp 3 месяца назад
Hi if you have the one with power boost switch the led isn’t too important. You clearly have power going to it from somewhere so I would use this video to check 1. Switch… just to rule out. 2. Carbon brushes (this wouldn’t have been a sudden swathe it would have been a lot of motor farting and smelling) 3. PCB (circuit board) … by far the most common part to cause issues on your model) skip to around 7mins on the video and try bypassing the whole thing as shown) Jonny
@noctunoctura2408
@noctunoctura2408 2 месяца назад
Would it be stuck on whatever setting it was last on if the pcb high low switch is bad. Like when i use the technique you mentioned can I put it on high or on low just by how I put it together?
@vacuumhelp
@vacuumhelp 2 месяца назад
@@noctunoctura2408 no sorry, if you are bypassing the hi low then the full voltage will go to the motor, meaning it’s on full power. Essentially what the hi low switch and circuit board do it reduce the power to the motor when it’s on low.
@sanjayaaryal5162
@sanjayaaryal5162 Месяц назад
Hi, really helpful, thanks. Mine Henry hoover HRV 200 stopped working and I followed the steps and changed the press on on-off switch. It started for a friction of second and then stopped working again. The Switch is still ok as I am getting the sound while checking with the multi-meter. Any suggested action would be helpful, please?
@vacuumhelp
@vacuumhelp Месяц назад
@@sanjayaaryal5162 is it the push down on / off switch model with the hi/low on the side? Checked cable and contacts too I’m guessing!
@sanjayaaryal5162
@sanjayaaryal5162 Месяц назад
@@vacuumhelp yes it is push down on/off but without the hi/low. Checked the cable and contacts and it is okey.
@vacuumhelp
@vacuumhelp Месяц назад
@@sanjayaaryal5162 I would take the casing off to access motor an checked the carbon brushes then. With you having a multimeter you can technically put the switch on and check connection bridging from the plug pins to the wires on the motor. If power is getting through you know it’s the motor at fault. Let me k ow how you get on and I’ll keep an eye out on comments in case you need any more help
@sanjayaaryal5162
@sanjayaaryal5162 Месяц назад
@HenryBags when the hoover stopped working, power socket fuse had gone down and while following your steps I found the push down on/off switch faulty which is now replaced. It started for a fraction of second after replacing the switch but again stopped working again. is it something to do with short circuit somewhere?
@vacuumhelp
@vacuumhelp Месяц назад
@@sanjayaaryal5162 the only 2 things on yours that can cause a short (blowing the fuse) is the cable, switch or motor. Check the new fuse again. Check power is getting to motor. Check length of carbon brushes and get back to me. Very simple set up so can only be cable, switch or motor.
@jonetrance4495
@jonetrance4495 3 месяца назад
Hi i have a henry which has the high and low speed working great yesterday plugged it in today and nothing not even the light comes on,no burning smell no horrible noises just dead tried the plugs fuse but still nothing,any advice would be great👍
@vacuumhelp
@vacuumhelp 3 месяца назад
Hi Happy to help. Here is what to do with yours (by the sound of it) Pressuring you have no multimeter, do these steps…. 1. Take his cover off and check the rewind contacts underneath his cable part. If they are ok. (2 minutes into this video) 2. Clean switch contacts (video on my channel called “free henry switch repair”) 3. Do a bypass of the circuit board. (See 7 minute into this video and follow instructions) The 3 above are the most likely cause from what you have said. Let me know how you get on Jonny
@teejayk
@teejayk 2 месяца назад
HVR160-11 was working in my livingroom no prob til my kindie switched the power off and I went to switch it back on but no motor noise or nothing just the power light showing it's plugged in. Checked the tubes no blocks and bag is new never got too hot either any suggestions?
@vacuumhelp
@vacuumhelp 2 месяца назад
@@teejayk evening. It may be that it was the Henry and not the kindle which tripped the power if he isn’t working. If you have the light then it means it can only be the switch or the motor on your model. 1. Switch…. Try following the video below (let me know how you get on) ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-i7gYwRiFapE.htmlsi=a-yYCE1wxbuki0z8 2. Motor. Would be odd for a sudden death but if it’s tripped the electives it may have had a major issue. If the switch video Donets solve your problem. Have a look at the motor and check the carbon brushes as I explain towards the end of this video Jonny HenryBags.co.uk
@YacineKenane-n6g
@YacineKenane-n6g День назад
Hi my hoover just stopped with no symtoms, its one of the newer models with led and the model name is HVR160-11, I stopped the vacuum and I started it again and wouldnt turn on. The red LED is on when plugged in put when I press the green button it dosnt power please help
@vacuumhelp
@vacuumhelp День назад
@@YacineKenane-n6g try this first and get back to me….. very common… ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-i7gYwRiFapE.htmlsi=VjJPPYze2CAwBSQr
@brodavidmandy
@brodavidmandy Месяц назад
Hi matevours it's just vibrating and making loud faulty noise, any idea what might be the problem?
@vacuumhelp
@vacuumhelp Месяц назад
@@brodavidmandy morning. If it’s revving and shaking it normally indicates a blockage. Follow this video link below and let me know how you get on ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-T-LrgOQ7yjo.htmlsi=Mer19PhlBtEUT0SN Jonny
@paulgosling286
@paulgosling286 Месяц назад
Need to bypass the hi low switch. My wiring is different to yours. Pleae advise. Can't see how to upload a photo
@vacuumhelp
@vacuumhelp Месяц назад
@@paulgosling286 ok regardless of wiring… remove the circuit board and hi low and all the wiring that goes to it. You now need to put the brown and blue from the ring connection to the end 2 pins of the power switch…. Then put the white motor wires on the other 2 pins. See section 6m 30s onwards and email me at henrybags.co.uk or via Henry bags Facebook page
@paulgosling286
@paulgosling286 Месяц назад
@HenryBags thanks for reply. Eventually figured it out. Now works but at lower speed. Any way to get it stuck on more powerful setting
@cherihayward350
@cherihayward350 2 месяца назад
I literally just bought henry a new set up (hose, attachments and filter) and hes stopped working. The motor sounds a bit rattly and the suction is poor (even though i bought new) adter a few mins he turns off...any ideas on where to look before i rip him apart? 🙏
@vacuumhelp
@vacuumhelp 2 месяца назад
@@cherihayward350 is he vibrating almost when in use? Also when you come back to him after he has had a rest does he start up again ok? If so on the above. Unscrew his hose and see if he has suction from the hose. If ok then add each part on one e at a time. …. It sounds to me like you have something blocked Jonny HenryBags.co.uk
@vacuumhelp
@vacuumhelp 2 месяца назад
@@cherihayward350 this video may help….. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-T-LrgOQ7yjo.htmlsi=2XL_xg-VJR7-ffeJ I think he may be cutting out as he is overheating due to blockage.
@Erin-MaeMartin
@Erin-MaeMartin 2 месяца назад
My sister has used my hetty without without a bag and filter on for 10 seconds and now it’s now working what do I do
@vacuumhelp
@vacuumhelp 2 месяца назад
@@Erin-MaeMartin I would follow the video just I case it’s just totally unrelated… we can but hope. If it’s a non hi low model you could try the switch. It is however likely that with nothing to stop dirt going into the motor that this has been hammered as a result. Worst case scenario you can replace the motor…. But check everything in the video first before the expense of this repair Here to help along the way if you need to as anything at all Be sure ti include model details and anything other info that may help Jonny
@umaaiman9101
@umaaiman9101 3 месяца назад
Hi my henery stopped working but his red light on please explain me what problem is in
@vacuumhelp
@vacuumhelp 3 месяца назад
If you have model with LED and it’s on then the issue is the switch 90% of the time. Check this video to fix for free… ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-i7gYwRiFapE.htmlsi=0PyRYo3-xu7vBPJ3 If you have no look let me know and share as much info as you can.
@pkumar2136
@pkumar2136 2 месяца назад
Hi, I got HVR200-11 model, and suddently has stopped working, and I tried the sand paper the below parts of on/off switch button, by removing the button, as it was black and burn look, but it didn't solve. However, I notice the red light doesn't work when I connect to plug
@vacuumhelp
@vacuumhelp 2 месяца назад
@@pkumar2136 Hi as I try to explain on the video. The Red light is before the switch, so if this isn’t working it’s going to be the cable contacts or the power cable. Just look at the contacts, if they aren’t broken then leave them… and change the cable. Hope this helps Jonny henrybags.co.uk
@pkumar2136
@pkumar2136 2 месяца назад
Hi, Sorted. It was only the plug faulty. Thanks to the power detector, my cousin figured out, so we didn't had to buy new cable. My cousin had a spare plug, however, we had to cut the old plug, as there was no screw to open, and then we put the new plug into it, and is working back to normal. Thanks for reply and videos.
@vacuumhelp
@vacuumhelp 2 месяца назад
@@pkumar2136 great news…and it means your kindle is also fine lol
@alvinorr5930
@alvinorr5930 3 месяца назад
Hi I have the older model with the hi low. Switched it on an heard a small pop from where the switch is an little puff of smoke 💨 I’m still getting power as it lights up any ideas what it could be
@vacuumhelp
@vacuumhelp 3 месяца назад
Hi Ok so if still getting power it’s going to be anything from the switch and after. On the video work through the steps. I would guess that it’s going to be the PCB (circuit board) but just check the switch and other parts in there. Too tip… if the circuit board pops it usually smells so follow your nose when you get inside Let me know how you get on or if still struggle Jonny
@alvinorr5930
@alvinorr5930 3 месяца назад
@@vacuumhelp I bypassed the the circuit board and works a treat thanks 🙏 so much I’m going to order the light
@vacuumhelp
@vacuumhelp 3 месяца назад
@@alvinorr5930 great news and thank you for letting me know. I have the switch on my site with the connectors needed henrybags.co.uk/products/henry-led-bypass-pcb-bypass-hi-low-switch?_pos=1&_psq=led&_ss=e&_v=1.0
@alvinorr5930
@alvinorr5930 3 месяца назад
@@vacuumhelp perfect I’ll get one ordered
@MrRazzledazzle1
@MrRazzledazzle1 3 месяца назад
Hi there, I have tried all the 5 steps and all had continuity so not sure if there is anything else I can try ? I have a hetty 160 hoover
@vacuumhelp
@vacuumhelp 3 месяца назад
On yours if led I on when plugged in the issue is likely to be the switch. Try cleaning. If you have done this the issue will be with the motor itself. If the carbon brushes are ok may be the thermal cut out in the motor has failed…. Only really happens on these newer 620w models Do let me know how you get on
@MrRazzledazzle1
@MrRazzledazzle1 3 месяца назад
@@vacuumhelp I did actually put it all back together and it worked haha I just assumed it wouldn’t because I did all the checks and everything was ok , the only other thing I did was around the top of the motor where the copper prongs touch the top of mother they had grease on them and also the round copper part had grease on so I wiped off the grease where these two would make contact . Should I have done this ?
@vacuumhelp
@vacuumhelp 3 месяца назад
@@MrRazzledazzle1 ok interesting. I guess the contacts probably had too much in then and cleaning them up has sorted it. You have done nothing wrong at all. If it works, it works. I think sometimes there is abit too much grease on some of them.
@MrRazzledazzle1
@MrRazzledazzle1 3 месяца назад
@@vacuumhelp ok that’s great and thanks for the vid ,I do have 2 other Henry’s that don’t work so I will get started on those thanks
@StarofIndia-qb9ml
@StarofIndia-qb9ml 4 месяца назад
halo bro i have a Henry hoover model HVR 200a is not working i check power cable ok switch ok i don’t know what to do thanks plese let me know
@vacuumhelp
@vacuumhelp 4 месяца назад
Hi It’s likely to be the circuit board inside. Skip to 7 minutes in on the video and carefully try what I show you with wiring the motor to the switch. This will confirm that it’s the circuit board.
@davidshortt8673
@davidshortt8673 2 месяца назад
Thanx for the video. My Henry stopped working when the bag had come off and the inside was completely stuffed - consequently it was overheating. I've cleared it obviously but it still won't start. Is there a trip? I've changed the fuse btw. Thanks David S
@vacuumhelp
@vacuumhelp 2 месяца назад
@@davidshortt8673 there is a thermal cut out within the motor. If this has totally failed sadly they can’t be bought separately. It’s rare for these to totally fail too. Worth checking everything else over first before you go to the expense of a new motor though. Jonny Henrybags.co.uk
@umaaiman9101
@umaaiman9101 3 месяца назад
Please reply to back thank
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