HIKMICRO UPDATE SETBACK. 

My FQ50 has been fuzzy and grainy since the update. Contacted HIK via the online chat thing and they were very helpful. Aparantly a UK supplier will be contacting me to send the unit back for downgrading. We shall see

This seems to be a situation where I'm glad I'm an old Luddite, and leave stuff alone when it's working. LOL My 4k LRF does what I need it to, but I'll be following this one intently. Thanks for keeping us in the loop David.

Used Pulsar for years, never let me down. I will be sticking with them in the future.

Well said David! We know your not to blame. For hikmicro: i refuse to do update based on loss of stepped zoom , and potential issues with bc not working so well. *in fact what i want is 3 zoom options, continuous, stepped and smaller stepps like 3.5/7/10.5/14/17.5/21/28. *I want the reticle in the pip mode to adjust to the new aim point when using the lrf and bc. Its currently not fit for purpose. *Im fine with the holdover mark being on the main reticle as a seconday hash but it could be a tad larger to be easier to see. If in doubt study how an arken zulus works, the ui is just about bang on. I like the alpex for its large aperture, large eye display and large control knob, but in many other ways the zulus is a better product. Certainly when it comes to aimpoint methods and holdover / dial options, pip etc. Sort it out please and promptly!

Would be nice if the cheetah lrf could benefit from the proposed benefits of the latest firmware update when it gets sorted.

I have yet to do the update due to the zoom thing. But on the lrf they have made the ballistic calculation in yards as well as meters and the holdover marks look like a great addition. Things as a pard ds user as well the pard has always had the functions that people are asking for.

Thank you David hope they fix the FQ50. I want to be able to turn the Image pro on and off because it is terrible all the new Image pro did was make my spotter fuzzy and grainy and you can't turn it off. Hope Hikmicro listens to every one.

If your happy with the performance of the scope never update it, “if it ain’t broke don’t fix it”

Thanks for the heads up. I'll stick with my version as it works.... hope you get yours resolved.

THIS IS FOR THE FALCON FQ50: I was racking my brain and went will if Hikmicro took the falcon download off there web cite, what did they replace it with, so I checked and they put a April 2024 upgrade. Then I remembered reading on your comments you where having with some one and they said don't you have a old update on your PC, so I downloaded the April update and found I had other updates on my PC so I put the upgrade from April into my FQ50 and it is fixed Image Pro 2 is gone and I am back to normal and can turn Image Pro on and off. Thanks to you and your friend that where discussing it you saved me and a trip to Exeter. Maybe you should let everyone know who has a Falcon FQ50 to go to Hikmicro downloads and use there PC to fix there FQ50's. If it wasn't for you I would have been screwed. Thank you so much. Duane

Had the exact same issue with my condor, I am actually in the middle of testing two units (condor and FH35R) to swe which one i want to keep. New firmware was a terrible mistake to upgrade. Ive been in touch with their general support, they did seem quite concerned about how many people had been complaining. Fingers crossed it gets sorted asap. Thanks for giving them hell

Hi David just a update took my FQ50 out to night the spotter is useless could see clearer with a spot light. I am speechless I have to send it in it is no good to me the way it is. Image pro 2 what a disaster. The worst think is I fell for Hikmicro's promo vid on how great the update was I feel like such a fool every time I look threw it.

I bought a aplex lrf in may and it worked flawlessly through the ranges until I done an update on it 3 weeks after purchase,then it lost zero? so I re set it to factory settings and re zeroed again then it went off again! so I sent it back to elite optical to get sorted and they said it was ok ?( which is wasn’t) I got them to send it back to hik and they replaced the camera module and it’s been fine ever since. I will not be updating it again il just shoot with it.

Not long had the Alpex 4K (none lrf), I’d sooner use the stop increasements than continuous but I think .1 at a time is too much, .5 or 1.0 increasements would suit me a lot more. I also just use the dot reticle as I don’t like too much going on in the view finder but this is actually too bold for my liking. Happy with the scope but room for improvement…..

Thanks David, appreciate all your efforts about this situation. 💪

Thanks David👏.

Spot on lad, it's a nightmare. Zoom function, ballistic calculator changed, settings like pellet weight not there, I don't think. Have to back down range to check my zero. Never had these problems with my old pard 007 add on lad.

Not so good really David to be fair my 4k LRF i haven't done one up date on it as it works so good as it was from the box and has held zero 100% so i just leave em alone.

Hi, I have got the Hikmicro 4k lrf and tbh the update is ok to be fair ,I can see the the zoom in larger increments has gone ...but from my update I'll take a lot of positives. Centimeters has gone thank god. Mps has gone thank god replaced with fps. The drop is is now in inches not Centimeters. I had the Atn 4k and yes the Bc Crosshairs just moved to aim point ...but not a big deal if it stays as is tbh ....so is it the case it's all about the zoom functionality then we are talking about?

Thanks for the warning 👍Hopefully they get it sorted soon.

i just got in from ratting, saw the update when i went to connect my Alpex 4k LRF to my phone and thought i wont bother...bloody glad i didnt! and now i know this, i wont be updating my SQ50 2.0.

great video its a good thing that you have contacts in the right places. for many of us we just dont get the chance of speaking to the right people in the right places which can leave us feeling very frustrated. so a very big thankyou for keeping the ordinary people up to date you are doing a brilliant job.

Well done on the update, Lets hope they get their act together, until then, Im not updating my 4 scopes. Im looking forward to your next Vid as always. Thanks David.

Glad you get things sorted David I myself haven’t got the latest gear I use the xt pulsar day night scope which I have had now for a few years now and it does the job well every thing I want got dog fox Tuesday night 105yds very pleased keep up the good work.

I’m glad I’ve seen this video as I’ve just ordered an M4 and was going to put the hikmicro 4K LRF on the top, In your honest option what day/night scope would you get

do you know if the firmware update for the SQ50 2.0 is ok ? where there any continuing issues?

Sorry to hear about all the problems being the village idiot as far as doing anything to my scope let alone update it I just can’t grasp how to do it , any way I think you’re the man to sort it so wish you the best of luck. Keep turning out the videos I find them great . Best wishes Paul

Hi David. Thanks for the vid and putting our point across. I updated my fq25 and the picture is terrible. I messaged um to complain about it and asked if I could just install old version and they said it has to go to service centre to be done 🤦🏼

I think I'll stick to my atn mars with a 56mm lens and my pvs 14 with top tubes in them

I’ve had Alpex lrf for a few months now and I’ve not updated it yet so I will endeavour to wait until it gets fixed Thanks for the update pal ATB

Thanks for that. I was about to update

Is the update ok to be used on the Mk1 Alpex, as most of the complaints seem to be for the mk2? I've got the update downloaded, but currently scared to add to the scope!

Zoom option is a shame the rest is fine. Was testing the firmwear a few weeks back. All feed back has been pushed back to Hik

Went to my gun shop the sportsman Dorchester to buy a 4k lrf. Come away empty handed. Did not like the fact that the lrf square disappeared when I zoomed in. The picture is great. But having to zoom out every time to range find would not work for me. My pard stays in place so it must be possible to fix this. Will watch and wait. Has the potential to be amazing if they can get the software right.

My older Alpex was okay. All functions are normal

Well said hope we can get it sorted

When I had a look through my Alpex 4k LRF, I always have it on auto, to change from day and night, when I tried it last night, I had one of them new screens come up, I just want colour and night, on yellow or green, Hicmicro need to send a few people over here, to the likes of you and Robin etc and spend time with you and actually shoot something 🤓

My mk1 Stella image went awful after an update. I contacted Hik tech via the app and after I sent some sample vids they collected it via DPD and returned the scope about a week later..... Updi the 4k lrf last night... Seems ok but I'll try it later

I got on okay last night with my Alpex 4k LRF and do like the small dot as a holdover marker instead of the large X, but as I have already pointed out to Chris at Elite Optical the holdover mark still does not appear on the PIP box reticle. Also in my opinion they need to reduce the size of the individual cross and dot reticles as they are way too large and also the remote cross that is in the centre of the T and duplex reticle, they need to look at the size of the Pard DS35 reticle centre +

I hope my comments on the last video didn't come across as aimed at you but more Hik. It certainly was not meant to come over as a dig at you, I thoroughly enjoy your content. But like you the multi Zoom function was great for me foxing and stalking deer. My comments on your last video was to point out this issue to others before the jumped in and did the update. I wanted also to draw your attention to it knowing you have contacts at Hik so that you could do what you are doing hopefully they don't take months to return it as an option. Thanks again for all the great content.

Great video ands well done with getting it out there The problem with Hikmicro is that they field their products too soon without field testing them... they did the same with their trail camera which although works ok they didnt get the data packages correct and still havent ... i wont update my LRF now until i hear further news. Cheers

i agree just have the 1 aim point that moves NOT a silly hard to see 2nd reticle in a way i wish i had kept my wulf 4k

Done mine no problems at all just checked zero bang on 👍

not going to update my A50T then, I am saving up for the 4K, i used to use an ATN with the laser rangefinder and ballistic calculator and the reticle relocation for firing solution worked well. HiK need to step up and get this sorted before I buy the 4K

Very interesting and very informative

I use the alpex 4k a lot. Miss the stepped zoom. Single reticle that moves to the ranged distance would be great. Also spoke to HIKMICRO today regarding the inability to switch from Fahrenheit to Celsius. I know it’s a metric imperial thing but in the U.K. a lot of people use yards but don’t use Fahrenheit. Hopefully they can sort little things out rather quickly, I’d love to be able to report back quickly to them.

Hi to you, I agree with you and your viewers I have a Alpex 4k lrf stepped not continuous and as the ballistic should be clearer one more gripe, why is it that as a rat shooter the lrf ballistic don’t go under 10 mtrs others do, just a very valid point not mentioned yet mick from Durham

Got me rooted how they can fuck up upgrades. Infiray did the same with the TD50 and spoiled what was a really good image

Get on to em David fortunately ive been to busy to do the update because like you I can't be pissin about going through the zoom range the target will have died of old age 😂 think I'll stick with the version I've got Well done on keeping us informed 👏

SO, I have paid for a 4K Alpex LRF & waiting PATIENTLY for it to arrive, (I am advised it could be weeks/months) but there are none in the country, everyone is waiting for their outstanding deliveries!!!! As a result of this apparent cock up by Hik, I am now wandering if I should cancel this order immediately & buy from another manufacturer! At the end of the day, the 4K Alpex IS complicated enough, without some 'untried' firmware making life & what was previously a very good scope, more complicated.

I would prefer the cross hair to move rather than the extra minute cross on the 4K lrf

Updates dont effect me im olf fashioned i use a normal scope with either a torch or pard add on depeding what i am up to . You can only do your best so dont beat yoursekf up over this balls up Best tip i got was the manbilly tripod its brilliant and works well It will all get sorted im sure Take care stay safe Regards

Very well said pard. Seems to me they are missing a trick, if they were to send you the update first and you test it they would save themselves a load of grief, ah the powers that be pal, they always know best, apparently

I had a firmware update on car fridge..that stopped me connecting by phone via Bluetooth to check on and adjust temperature...they still haven't fixed it months later. Hope hik micro fix it soon. I'm still waiting for new pulsar NV scope... Im wary of Chinese stuff...returned a pard ds 35 70 for similar software reasons. But.. The 4k alpex lrf does look like my uncle's dog's knackers....

Waste of time glad I haven’t done it🤬

Just subscribed to lol.

Why can't they have a marker come up once you press the lrf button instead of it covering the centre crosshair the moment you turn on the device staying on screen for say a minute then you have to re press the lrf. Smaller reticles needed 6.9 moa at 100 yards center crosshair is ridiculous. Scaled reticles / first focal plain so you can use hold over on any magnification. External battery used first as having to recharge the internal battery after every use is stupid. A good scope spoilt by stupid design faults. 👍

Thanks for the info David. Luckily I’ve never done any updates on my alpex 4k or lynx spotter. I do struggle to see the hold over point on the 4k alpex lrf, especially in day time. It works so left it alone. Be interesting to see how they resolve this. Do you what scope’s affected? Were any of the lynx spotter updates any good?

So not a disaster scope still works just some small issues that u don’t like and others do boring

Makes you wonder if the software engineers actually shoot in the field ……

Be very interested on a update once you have had received there comment have a stellar 2

A bit like DJI drones, hold back on updating a while.

Hardly a disaster regarding Alpex zoom can't speak for other devices but just because you don't like it does not make it a disaster. A disaster is the unit not working correctly not just a feature not to your liking

CQ35L EX OWNER. Absolute garbage. 4 units over 3months and tons of issues. On 1 maybe 2 at a push…but FOUR replacements later and the 3rd being supplied 2nd hand used!! Sooooooo disappointing user end users at launch when product was clearly not right with battery life, thermal sensors, firmware issues. Also after being my 3rd Hik purchase having owned Lynx L15 then a Lynx LH25. Should have just stayed with that than ruin matters with inferior ‘upgrade’ to Condor. Unforgivable imho. Only folk who came out of the sorry saga were Elite the distributor who went beyond duty to try solve YOUR hardware issues. Hik releasing firmware that messes up tons of their customers kit,, how to lose yet more customers. No thanks China, looking elsewhere for my adult sized shooting wallet spend…….

Ummmmmm Sticking with my Pulsars. 😢

Zoom should be large increments , not small increments , no good for hunting situations , far too repetitive and slow . So retaining the two options for digital zoom is best .

Stick to pulsar

****My Hik sight app is now telling me there is another update due for the Alpex LRF v5.5.110 240727 a day after the last one? Could this be a fix?

Why doesn't the British agent get involved

I always wait a while with a firmware update for this exact reason. dead nv100 owner. David UK.

the only predator in the uk is starmer

Well said..jyst gad hip down..the morphine sends u into la la land😂

I updated my condor CQ 50 night before last. Took it out last night and its turned my excellent condor in dog shit !! Image pro gone and picture is shit. Constantly try to focus. 100% done with hik micro now im just left with a 2K pile of shit ! Never again !

Any news from Hik micro

Why dont you use PIP then you have a wide field of view and then a zoomed in Target area? then you dont need to zoom.... as for the Ret and using LRF, the ATN was flawed in that if the ret did "adjust" and you forgot to re-laser your target then you have the wrong POA and your going to miss.. using the current system HIK have gives you a constant zero POI and a refrence point.. then you get to choose... personaly i can see any real issues with this update.. and as for complaining online, not supplier is going to get you on there testing program if your more than happy to go online and complain about software...when there is no real issues...

Great work David. Here’s my take; I’ve an Alpex4k LRF 1. I’m happy with the BC aim point separate to the main ret. If you know your rough hold over/under it’s nice to know the difference at any time just in case you’ve pinged the wrong thing on LRF or BC is playing up. 2. Latest update screwed up my BC. Even entering same data again it miscalculated. BC also adds G1,G2 etc bullet types, but with now explanation. 3. I think the angle measure and cant measure have moved closer to edge of screen. Minor gripe, but now rogh on edge of view. Also my Condor 35 LRF - Battery life has not improved with any updates as far as I can tell. 3. Agree on all you said about zoom. Removing options is not an update it’s a backward step.

It’s hik not hike.

They are the worst manafacturer. I have had nothing but issues with them and there customer service is appalling. I now only use Infiray.