A customer-centric culture starts at the core of a company. And it’s CS leaders’ job to represent your clients to your Board in a data-driven manner for alignment between the board, the rest of the C-Suite, and well - the entire company. Because without it, you can’t build a truly customer-centric organization.
Join us with Nick Mehta, CEO at Gainsight, and Kellie Capote, CCO at Gainsight, as they reveal all the tricks you need to get the board to see through the lens of the customer.
13 июн 2023