Hot Water Boiler Not Working Cold Customer Friday Night No Heat Service Call

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I get a no heat service car on a Friday night. It’s Black Friday right after Thanksgiving. I’m told the customer really wants me to get there as fast as possible they’re cold. When I arrive I find the boiler has a soft lock out. I look at the pilot assembly and it looks a little dirty. I start at the boiler it lights the pilot after a few seconds it drops the pilot out. Therefore I decide to pull out the pilot assembly and clean the flame sensor. Afterwords I fire up the boiler turns on it runs and it heats up the house. Now I have a happy customer.

Опубликовано:

11 окт 2024

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Комментарии : 27

@--Zook-- 2 года назад

Holy Tp hoarders. im all about being a low level prepper, but jesus. That's like 5 years of TP in my house.

@Katana_00 2 года назад

Insanity imo

@keepthinking2666 Год назад

I remember back 17yrs ago I learned what hard lockout and soft lockout was because of rtu commercial gas units. Soft is flame sensor or proof causing the pilot not to light after multiple tries it goes to hard lockout meaning power needs to be reset

@jasonjohnsonHVAC 2 года назад

Lennox aka a Dunkirk. I always check gas pressure when i have a dirty flame sensor. Also seen litter boxes and laundry detergent and fabric softener cause dirty flame sensors. Environmental issues are a known problem with flame sensors.

@AllTattedUp13 2 года назад

Tec mate Mc. Best service tool bag out there!!!!

@throttlebottle5906 2 года назад

""Ohh Nooo! Mr. Bill"" @ 9:50 🥳

@danbell1733 2 года назад

Think was upgrade kit for those Dunkirk boilers carrier has them put alot of those in new pilot assembly. And control and wire harness.

@michaelstonebridge8741 2 года назад

I’ve seen those same controls on some utica boilers

@Eddy63 2 года назад

Good vid Hackster 👍👍👍Thx for sharing ...

@brianmahoney154 2 года назад

Soft lockout means it will try and restart after a certain amount of time.

@scottjones7279 2 года назад

Better to be on a service call then out shopping

@etlawson6939 2 года назад

Great video.

@thesilentonevictor 2 года назад

You the man Great work

@Ted_E_Bear 2 года назад

Hacker, you fix anything !

@Robyrich2377 2 года назад

I like to Post test 6 times for redundancy..

@manonfire3642 2 года назад

From where did you purchase those knee pads?

@thehvachacker 2 года назад

I bought them at Johnstone

@jmalmy2068 2 года назад

Sweet little stubby. What is it?!

@embeddedgirl 2 года назад

soft lockout, controller won't respond to any call for heat until the power is cycled. the error will occur after it fails ignition a certain number of times (don't remember how many, been a while).