We'll charge you for fulfillment, shipping and taxes the moment your order comes through. How fast you get paid for your order depends on the payment method you've selected - for some it can be as soon as the same day, for some it can take a few days to come through. If you wish to pay for order fulfillment only once you get paid for your orders, you can set up ''manual order approval'' - this way we'll charge you for fulfillment only when you manually approve the order. 🙂
In most cases, Printful will not have access to the customer payment funds directly. You'll have to handle that on your own to pay Printful. The only exception I know is using Square for your payment processor and setting up your Square account as the payment method for orders on Printful.
When I am purchasing a sample to verify I like the product, it says “your profit” do I receive this profit - since my store isn’t yet connected where do the funds/profits go? Thank you very much for assisting me with this question 🙋♀️ 😊
im having a hard time managing my profit margins. are there any printful specialists we can hire or chat with to help us out with financing and profits? Or any videos that may help? I feel like no matter how much I charge for my products (Try to keep iat 50% margin) or how little i spend on products (I'm a member) I just keep going into debt using printful, even though I love how easy the entire process is so much. I feel like I'm missing some part of the production process.
Hi! I'm sorry to hear that! We have a newly posted video about the price setting and profit earning that I would suggest checking out. Here's a link to the video ➡️ ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-JCpXFZBb3Po.html
It depends on the fulfillment costs of the products you sell. If you don't have enough funds in your wallet, the fulfillment costs will be covered by the billing method you add. Once you've added a primary billing method, adding funds to your wallet just streamlines the billing process and helps you avoid transaction errors.
so if i go "manual order approval" how do i know if my customer has sent the payment? and am i gonna send it to you guys manually or printful will automatically deduct it from my wallet once i had enough balance?
Hi! The funds from the transaction between you and your customer would be handled by your store's platform, so you can manage those transactions there. If you wish to approve the order only when the retail price for the order has transferred to your chosen payment platform, you can go to Printful dashboard-> Orders and approve the order manually as we won't charge the fulfillment price automatically with the "manual order approval" enabled. 🙂
do you know how I change the billing currency from u.s to canadian, I recently made an order and lost $100 because I thought I had the currency set in preferences to Canadian but it was set to the U.S for billing
in printful on pc, got to top right of screen, click on the "world" icon = selling preferences and currency are listed there. sorry don't have mobile instructions.
Hi! Glad to hear that you're considering a POD business! 🥳 Our billing system consists of two separate transactions: 1. Between you and your customer on your stores platform, and 2. Between you and us once the order imports over to us. That being said, we don't receive any funds from the first transaction and treat the second transaction as the only transaction involved. 😉
If your customer pays for shipping, you should be received the retail price for the product + shipping costs they paid. It should all be payed out to you together. 🙂
Hey! The customer will pay the full retail price you've set on your store but we won't charge the fulfillment price from this amount as we don't have any transactions with your customer. Instead, the fulfillment price is charged from the payment method that's connected to your Printful account. And once both transactions are made, the amount that is left is your profit! 😉
Hi! You can add it in your Printful dashboard-> Billing-> Billing methods-> Add a billing method. But if there is an error you receive while adding it, feel free to report it to our support team support@printful.com and we'll look into it! 😉
Why would I have to add money into my account to pay for each order if you take the fulfillment costs out of the total cost that the customer pays and then just give us our portion of the profit?
When a customer places an order on your store, that money gets paid to you through a payment gateway we don’t have access to. Since we don’t have access to that payment from your customers, we charge you the cost as orders come through to our system. Hope this helps clarify! 😊
After you deposit $700 on you account then they suspend you and after you responded to their email within 10 mins and give them all the info they request you'll still be waiting 8 hours later
Such a useless method. the whole reason Printful has any customers is that they provide print on demand. why cant they just take their cut from the order placed and leave the owner the profit?
When a customer places an order on your store, that money gets paid to you through a payment gateway we don’t have access to. Since we don’t have access to that payment from your customers, we charge you the cost as orders come through to our system. Hope this helps clarify! 😊
This is just an awful system, I think i’m going to have find a better vendor. As flawed as Book Baby is with publishing, they absolutely nail the sales, supplies, shipping and payment method! They do all the networking and then send you the profits after a processing period! Not to mention when tax time comes around it’s going to reflect your getting large payments when reality is your profit margin is very small! Now you’re going to have to hire an accountant on top of all the other head aches!
