I bought one of these for my home, and if it was reliable, I'd put it in my rental houses. This thing works like a dream. One of the heating elements went out af5er 5 years of constant use & troubleshooting it & replacing it was easy with the instructions on the eco website. Yes, I did buy more One more thing; my old hot water tank wouldn't drain and I had to DRAG it out on my hand truck, because the weight caused the tires to go flat. That was more than a 400 pound on just 22" of floor
I’ve been through 3 of these and waiting on a fourth. I just changed out all 3 elements in my last one and water heats up then goes cold. It I limit the flow it may stay hot but not to correct set temp. Service was less than helpful other then to tell me it’s most likely out of warranty and to buy another. But while I wait for the new one I’d like to finish trouble shooting this one. Fuse is good all connections are good, and all three chambers are heating
I have an Ecosmart 27 and recently drained the system before turning off the power. Afterwards inspection of the 3 heating elements look ok but the flow to my 2 water faucets is diminished. Is the Ecosmart flowmeter or some other element able to control the flow of water through the system?
Keep in mind that it saves the energy by coming on only when needed and not heating up the water all the time just like the tank water heaters thats why it needs so much power, on average its very efficient
Electronically controlled unit is good as long as it has a long time warranty. Older units did not have the electronic components and would have a longer life of operation.
We had found your great review of how the EcoSmart 27 works and would like to include it on our EcoSmart channel in a new playlist we are creating focused on in the field reviews and installations by plumbing professionals. Please let us know if you have any objections.
What can you use to install a remote disconnect? Since there are 3 separate circuits would you need 3 separate disconnect 2 pole disconnect or a 6 pole disconnect. I am not finding any off the shelf solutions unless you want to pay 2 to 3K just for the disconnect.
I have an Eco Smart 27 and when I turn the water on, the display will show the desired temperature for about 4 seconds then go out with no hot water. Any thoughts out there??
I ran across the same problem with my unit when I purchased this home that already had the Eco 27. It just kept shutting off when turned on. So what I think was going on in mine was calcification from the city water. I had a whole house filtration and salt system installed and after about two weeks, had nothing but hot water from that day forward. You may have already found the problem, but I would start with Eco Smart troubleshooting, and see if there are any codes, if not, remove the heating elements and see if they are corroded. Eco Smart has every kind of problem that this unit can run into. Great unit, will not change it. Good Luck!
@@RS-ym3vg thank you for your reply. I spoke with tech support and they told me that the problem was the flow meter. They sent me one, I replaced it and I'm good to go. I went ahead and got an identical water heater as a spare and before they get even more expensive.
Where did you see 8/3? There is no neutral required for the ECO24, only one black and one red per circuit plus a ground for each circuit as well. Yes, you can cap the white wires at each end.
