How to activate an eSIM on your iPhone | Apple Support

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Learn how to activate an eSIM on your iPhone using eSIM Carrier Activation, eSIM Quick Transfer, and other methods. You can also learn how to activate a plan from Settings after your iPhone is set up.
Topics covered:
0:00 - Intro
00:23 - Before you start
00:42 - eSIM Carrier Activation
1:20 - eSIM Quick Transfer
2:17 - Other activation methods
2:42 - Activate an eSIM after setting up your iPhone
To learn more about this topic, visit the following article:
About eSIM on iPhone: apple.co/3S2hwSM
Additional Resources:
Contact Apple Support for iPhone: apple.co/iPhone
To subscribe to this channel: / applesupport
To download the Apple Support app: apple.co/2hFtzIv
Apple Support on Twitter: / applesupport
Apple Support Community: apple.co/38qiXsp

Опубликовано:

6 июн 2024

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Комментарии : 529

@Reikotsu Год назад

eSIM should be an option, not be forced down our throats. This ruins it for people that wanna do a quick switch between different phones or for people that travel abroad. Completely unnecessary and ruins customer experience by forcing people to use something that is not fully supported yet.

@DanPark68 Год назад

Done 😭 yet

@kazallroberts Год назад

Yeah, that way people can simply transfer data easily without having the need to download from some hardware

@Barbarhrose5830 Год назад

I agree

@giannimancuso1 Год назад

In Europe new iPhones are sold with the sim slot as usual: esim are not so used as in the us

@heyking8583 11 месяцев назад

Bruh esim is more simple than have to open your SIM slot to another phone

@sonicboymusic Год назад

He explained 10% of 100 %

@ashermai2962 Год назад

What’s the benefit of eSIM over physical SIM and why is Apple so aggressively pushing eSIM’s adoption by removing physical SIM card tray?

@amatijaca Год назад

It makes it much easier to quickly switch cellular providers. It's even better when travelling outside your country - I used esims extensively this summer in Europe, and it worked out great.

@ceesi7807 Год назад

Benefits: sim swap scam, better water proofing, save space.

@patricianicole3308 Год назад

The benefits of this is to avoid sim swap. In case that your phone got stolen they can use your simcard to insert it to a different phone and by doing that they can receive your text message to access your banks and other stuff.

@nelsone.hernandez6654 Год назад

On one side, they can make thinner iPhones and improve water resistance, but most importantly, you may enable multiple SIMs to have multiple numbers more easily, possibly more than two numbers

@davidrice2111 Год назад

Physical SIMs can fail over time and cause you to have diminished service. Physical SIMs can also be stole and used to steal your data. Nano SIMs are really small and can be lost if you removed to to swap it out say if you were traveling internationally or something.

@suviilm Год назад

Quick question: If I were to quickly setup which is when I use another phone and transfer all that data and if that phone were to not have service, would it still make me setup the eSim or will it just complete and I’ll have to do it in settings? I know doing it in settings isn’t hard or anything but just wanted to know!

@FlyingColors1 Год назад

In settings App “ Delete eSim” is a direct option, it should ask the password or Face ID before deleting it. What if kids accidentally clicks the delete eSim

@BeautifulMistake 7 месяцев назад

After using the iPhone 15 I’m began loving the E Sim option and don’t have to go through the hassle of popping a SIM card in each device

@SKI79 Год назад

This was helpful!

@AlvisWuEarth Год назад

I just loving using Esim on my old iPhone 11 on iOS 16.0 update 100% ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

@SpartanVissepo Год назад

Such a hassle good God, that was more than 10 steps, and if you travel international frequently and the carrier doesn’t support eSIM then you sure are out of luck. Thanks Apple.

@brucewaynenotbatman Год назад

Guess what? You dont have to buy the new phone😂😂😂

@roselangston7774 Год назад

where do I get my qr scan from for a new iphone user? I have a pixel. I set everything up and now I can't make calls or get txt because I need my esim

@LearnEnglishWithMatta Год назад

Helpful 💪🏽

@pocopython5658 Год назад

Can we do VoLTE wifi calling (like physical sim on other phones) through eSim if signal quality is poor or almost 0 ????

@iLoveEmilia Год назад

important note. if you’re trading in your primary device, activate eSIM before you trade it in OR take out your physical sim. Especially in store as they will want to prompt you to erase your device and trade it in then and there. I was prompted with a verification code request to my phone number which I had no access to and had to go to my carrier the next business day to activate my eSIM. I had a party to attend the same day and finding someone to lend me there phone so I can make a call to be let inside at 10pm is quite nerve racking.

@margotrobbie8582 10 месяцев назад

Wym by takeout the sim card? Like before?

@bijin.1 Год назад

This is going to be very useful, come transfer time

@TheExxl Год назад

Sounds all great but does it transfer all my contacts too since they are all on my physical simcard?

@nicoletiana Год назад

I currently have the 13 pro max and an unboxing video of it on my channel, I have it in white. I think ima sit this one out and upgrade next year and I want the black one!

@pauciloquent1417 14 дней назад

My phone number from my original phone doesn’t even appear on the new one for quick transfer and im not understanding why. My carrier supports ESIM, connected to the same wifi and Bluetooth is on 😐

@leonardogutierrez6306 Год назад

I have my iPhone for +2yr (iPhone SE, 2nd GEN, iOS 16.3).Transfer a physical SIM to eSIM was done in a breeze, Settings-- Cellular-- Convert to eSIM-- & follow the prompts (if "Convert to eSIM" is not active, you need to go to your carrier). The physical SIM was deactivated & I was able to replace the physical SIM with other of a different country & carrier, iPhone should be unlocked for this to be possible. Now just to manage the best custom options to handle 2 active lines. This video, as well as related Apple support articles were very useful.

@uniquerod52 Год назад

Something even I thought of and Apple didn’t think of and I’m certain that, thats a common question. Before we setup the new eSIM iPhone, do we remove the SIM card from the other device which we already have installed in other word moving from a old device to a new device. And I assume you can either toss away of keep it.

@sap268 7 месяцев назад

Remove and toss AFTER setup on the new phone is complete.

@aaronjaye5166 Год назад

can a non-us citizen activate esim in the usa on an iphone 14?

@nungmartinez8383 Год назад

I got the 13 mini to have access to physical SIM card, to travel and change SIM cards anytime I need it.

@omies_here 8 месяцев назад

Love you can convert the physical SIM card to eSIM!

@Maru21769 Год назад

What if old iPhone like iPhone 6,6 plus,6s,6s plus, and iPhone 7 to eSIM new model 14, and 14 pro.

@sirishot Год назад

What if I remove the esim? Does the physical sim work again?

@tbell9411 Год назад

If you don't see these options call your carrier and get them to text you a temp one time pin which you have to repeat back to the representative you are on the phone with. After you repeat it back to them they will set up your phone remotely so you can use the eSim feature. After they do that restart your phone and then theses options will appear.

@9868uurckoitrsdhkj Год назад

What carriers provide QR codes? Straight talk customer service is being a pain and not giving me one.

@alexis0a Год назад

It's great that you can convert the physical SIM to a new iPhone to make it eSIM, I need tried this when I have the 14 Pro, because with my carrier if I want an eSIM I need to pay $5.49 extra to give me a QR code,

@shazeerazly Год назад

Very fast and very convenience ! Used it in Malaysia three times already !

@cheddar1988 Год назад

How would I do it if I were to go from a physical sim card in my current Pixel 6 Pro to the iPhone 14 with Verizon? I'm guessing I'd go to their store and wait around for a while.

@DancingBeauty98 8 месяцев назад

Did you ever figure out? I'm having this exact problem.

@violetza Месяц назад

i'm having the same problem

@arudanel5542 Год назад

Know how I set up a sim? I plug it into the phone. Done. Works with ANY carrier, not just overpriced ones with abusive contracts that lock you into being owned by the company. Way to overcomplicate something simple, Apple.

@johnuytendaal4787 Год назад

I have a European version of the iPhone 14 Pro. It allows me to have 2 phone numbers on one phone with 1 physical sim card and 1 e-sim. I’m currently in the Philippines and I’m using e-sim from Airalo with a 10gb data plan for $21 (valid 30 days) They have e-sim data plans for all countries and it is super easy to set up.

@flaneurfilms1940 Год назад

They didn’t have carrier I wanted in Portugal.

@johnuytendaal4787 Год назад

Yes they have. It is called “Eurolink” and covers all of Europe (39 countries including Portugal) $37 for 30 day 10gb

@jkl6868 11 месяцев назад

I’m in Singapore now, can I get an local esim for my 13 pro max? Right now i am carry a local phone as a hot spot.

@applesupport 11 месяцев назад

We’re happy to assist you. Please follow the steps here to set up eSIM when you’re traveling: s.apple.com/DH2W7J8zw2 If more help is needed, please reach out here: apple.co/GetSupport

@jkl6868 11 месяцев назад

@@applesupport I really hope that you could help, my iphone 13pro max is sim locked to T mobile, I will follow the instructions.

@CarlosSchultzMusic Год назад

I'm wondering where the QR code is for me to scan?

@TinJusThe Год назад

Thanks for this

@a_nicegaming Год назад

worked 🎉

@masodior8076 Год назад

I love this so simple

@josephunlimited 4 месяца назад

So for me I used AT&T eSIM would it work

@gajananpundeofficial Год назад

Should physical sim remove after

@bruhomgbunnies2539 Год назад

what do i do if I don’t have my carrier though?

@amurione5553 Год назад

I have xs max but it doesn’t show up after scanning the QR code?

@tamilan3600 Год назад

We can use e-sim & Manual sim in same time

@sithichook5187 3 месяца назад

Can iPhone store more than two eSIMs?

@babvbr5664 Год назад

But messages are not coming what to do?

@TheRealNoobPlayz Год назад

Thank You

@madaniattari786 Год назад

But i can see cellular setting option in my setting window

@DsnyLuv Год назад

Thanks 🙏🏼

@DudeGamer8 Год назад

I travel between US and South-East Asia frequently, Apple's decision to remove sim card tray has literally forced me out of the eco-system. I will be switching to Android because of this "courage". Well done Apple.

@HeyNickJ Год назад

Well, there are many different ways. You can still use the device in the country. Either find a carrier that supports eSIM for that country. Or supports international service even though it may be more expensive. Or you can still purchase this iPhone, but not use it when you travel to that country and use your current device that has a physical Sim card tray until that country has carriers that support eSIM.

@mas96 Год назад

Sad

@janjelinek4283 Год назад

Just buy an iPhone outside of US and you’ll still have the slot

@strangev0id 10 месяцев назад

There is sim card tray... Wtf you talking about son?

@AtmosPres 9 месяцев назад

@@strangev0idUS phones don’t have the SIM card tray

@EdwardAndrewOliver2023 Год назад

In uk we have sim tray But in USA is don’t have sim tray

@JC-wn7ih 6 дней назад

Can I switch from my eSIM to my physical SIM, say after vacation?

@user-vl5vw5wv7m 2 месяца назад

Let’s go it worked!

@randomperson-uf5lk Год назад

What does esim do and when you get the new iphone can you not activate and still use the iphone or is it mandatory in order for the iphone to work properly?

@applesupport Год назад

Hi. We’re here to help. eSIM, which is an industry-standard digital SIM, lets you activate a cellular plan with a carrier without having to use a physical SIIM. iPhone XS, iPhone XS Max, iPhone XR, and up to iPhone 13 has a physical SIM slot and eSIM. You can read more information here: s.apple.com/dH5b3d5H0c If you have further questions or concerns about this, contact Apple Support here: apple.co/GetSupport

@StephJVaughn Год назад

And this is why apple is number 1

@SamDS2109 Год назад

Thank you! I’ve been waiting to see how.

@BRGGAMINGG Год назад

Can i add both sim card to esim

@dcny69 Год назад

Thank you

@Geraldine-1111 10 месяцев назад

Is it true conversion of physical sim card to esim is just a click away from your iphone?

@live50is100difficult Год назад

if you reset network setting you need to go back to telco centre,too bad design,telco need to giving user web login to get new qr code

@shalevhaham Год назад

It does have support where I live, but only if I purchase the phone locally, which is really bad news because it's like 500$ more than the US price

@vernearase3044 Год назад

Can't you buy unlocked in the US and get a prepaid eSim from a US carrier?

@tattooedredheadx Год назад

That is sad.

@gamerprohawk10 Год назад

Thank you apple

@mattbarratt5328 Год назад

Really not interested in being locked to certain carriers and not being able to use any local SIM abroad.

@obiwankenobi4495 Год назад

I love you apple

@Rxyan7158 Год назад

Good to know

@mp5447 Год назад

Thanks! This is very helpful especially that I’m getting my 14 Pro and I was quite concerned about the sim transfer

@m7mdzuhair9gamer61 Год назад

Apple im a fan of u!

@CountryLizzard Год назад

This is why Im nervous about getting a new phone. My mother got a 12 pro and her other iphone was 8 like mine. Im scrolling through her phone and somehow att labeled her number as personal not primary. Dont know if theres a difference but I noticed that. Than I noticed she doesnt have the option on her phone to turn on 5g in the settings. Its all weird. Thank god I have verizon.

@Kevin6t8 Год назад

Do you have a video on transferring from non eSIM Android to eSIM iPhone?

@applesupport Год назад

Hey there! We want to help you get this question answered so you can transfer your cellular plan to your new iPhone. We do not have a video showing the steps but we do have an article that can walk you through it. Check that out below: support.apple.com/HT212780 If you still have questions during this transfer, reach out to Apple Support for additional help: apple.co/GetSupport

@gersonmolano Год назад

Can we purchase an iPhone 14 with sim slot in the US? Or do we have to get it at Apple Canada? Because of travel I have to have a SIM card slot.

@brate0304 9 месяцев назад

This helps me a lot 👏🏼

@memory3030 Год назад

Hello, I have an AT&T version iPhone 14 Pro. Regarding esim activation for initial setup, is it possible to activate with only Wi-Fi in areas where there is no AT&T network?

@applesupport Год назад

We’d like to help and make sure you’re able to activate service on your eSIM. At your convenience, connect with an Apple Advisor, here: apple.co/GetSupport

@pradeepj1239 Год назад

Can I add second e-sim along with one already in use and activated e-sim and physical sim ?? ( in total I want to have 3 numbers to use in one iPhone)

@applesupport Год назад

Hello! We understand you want to know if you can have 3 numbers on one phone using eSIM. eSIM allows you to activate a cellular plan from your carrier without a physical SIM. While you can install eight or more eSIMs, two is the most you can use at one time. More information can be found here: s.apple.com/dE4b0u4A8v If you have any further questions please reach out to Apple Support directly here: apple.co/GetSupport

@pradeepj1239 Год назад

2Sims at a time , you mean 2 esims+physical sim OR 1 esim and 1 physical sim..???

@ritakova Год назад

Hello Apple! My iPhone 13 pro doesn't have this option "Set up Cellular " and instead of "Cellular" I have a "Mobile data" option. And when I click on it there's nowhere to set up cellular. How can I activate the eSIM then?

@applesupport Год назад

Hello there. We can help you to set up your iPhone. Mobile Data is another word for Cellular Data depending on your location. If you’re unable to set up an eSIM, you can follow the steps outlined here to assist you further: s.apple.com/dw4x2n3xu9 Feel free to connect with us directly if you need us here: apple.co/GetSupport

@resigningstars Год назад

OHHH ALRIGHT!!!

@Nikos10 Год назад

The same sender sends messages to both of my Sim numbers, how can I distinguish to which Sim number is each message addressed?

@applesupport Год назад

Hi there. We’ll be glad to discuss this with you further. If you open the message, tap on the senders name, then select info, you can see which SIM was used. You can find more information on using Messages here: s.apple.com/dE4l0T8R8B If you need further help, reach out here: apple.co/GetSupport

@creeper2393 Год назад

Nice

@Nuide.Jabrig89 Месяц назад

When it sends the QR on the iPhone to have an eSim, this must happen automatically and read the strip codes?!?) With best regards

@kelvinrosil8177 Год назад

what if I lost my other phone to activate the new one

@zarinly4549 Год назад

Can I use my physical sim card and an esim altogether? I mean 2 sims at the same time but different provider or number?

@applesupport Год назад

Hello. That’s a great question and we can certainly help. Dual SIM is available to use on devices with physical SIM and an eSIM. You’ll just need an eligible device. Check this out: s.apple.com/dE4b0u4A8v If you have any additional questions, please connect with us here: apple.co/GetSupport

@joshemane Год назад

For the QR code, if a physical SIM is currently active in the phone but you don’t have a second device, can your carrier send the QR code to that phone, and your phone just scan the image?

@applesupport Год назад

We’d be happy to assist. If you’re looking to convert the physical SIM to an eSIM on the same device, check out the “Convert a physical SIM to an eSIM on the same iPhone” section of this page for details: s.apple.com/dH5b3d5H0c If you need any further help, feel free to reach out to us here: apple.co/GetSupport

@omgistic Год назад

@eliannyrodriguez8354 Год назад

nice video

@MinamiSen Год назад

i am planning to go to japan. if i switch to the esim for japan, can i switch back to ATT after coming back to the state.

@applesupport Год назад

Hey there! We’d be happy to get you pointed in the right direction. To get started, it may be possible to switch between carriers while traveling; however, you will want to ensure that your iPhone is unlocked for use with other carriers first. For more details check out the following resource: s.apple.com/dE4b5U6E9O If you have any other questions, reach out to Apple Support directly from this link here: apple.co/GetSupport

@moglegacy Год назад

nice

@blvckisblvck Год назад

I have an android device with physical sim. AT&T provider. How to I go about switching to eSim with my new iPhone?

@applesupport Год назад

Thanks for reaching out over RU-vid. You can contact your carrier directly to get this taken care of as they’ll need to set up the new iPhone to use eSIM with your cellular plan.

@hellokaylee2977 10 месяцев назад

I have Metro so do I activate my phone at home or do I have to go to a metro store to activate there?

@applesupport 10 месяцев назад

We appreciate you reaching out to us about activating an eSIM on your iPhone. As mentioned in the article below, “setting up your eSIM is usually just a matter of turning on your new iPhone and following the onscreen instructions.“ For a detailed guide, please follow the steps in the article below. About eSIM on iPhone: s.apple.com/dH5b3d5H0c If you need further assistance, please reach out to us here: apple.co/GetSupport

@Boogie2xs Год назад

I don’t have space on my old phone for new IOS can this still be done? Or does the iOS need to be updated?

@applesupport Год назад

We want to help keep your iPhone updated. The steps in this resource cover the exact issue you are facing: s.apple.com/dE0x8C0E6T The section ”If there's not enough space to update” will guide you through alternate options or to make space on your device. If you still need help, reach out here: apple.co/GetSupport

@MohamedAhmed-oo5xy Год назад

I recently bought an iPhone 14 but I don't have IOS16 on my iPhone 7 so I'm confused on how I should transfer my sim card and is it possible?

@DrumerBoyOmar1 Год назад

I’m on the same boat, were you able to figure it out? I have a iphone 7 and upgraded to 14, but I’m having this issue.

@Moneerah33 Год назад

How to get a carrier?

@ekramulreza Год назад

Get apple geniuses at every airports holding eSims! 😑😑😑

@milz824 Год назад

If I have activated an eSIM in my previous device and purchase a new device, how do I go about that? In the settings or ?

@applesupport Год назад

We’d love to help. You can transfer your eSIM to your new device using these steps: s.apple.com/dH8O4u6A2g Click here if you need further support: apple.co/GetSupport

@DJB0X3R Год назад

Do I need to turn off cellular on my old iPhone before starting this process?

@applesupport Год назад

We’d be happy to help. If you’re doing a Quick Transfer to set up your eSIM from your previous iPhone to your new iPhone, you do not want to turn off cellular on your older device. You can find more info on this under “Use eSIM Quick Transfer on iPhone” from this article: s.apple.com/dH5b3d5H0c If you have any other questions about this, you can reach out to us at the following link and we’ll continue support there: apple.co/GetSupport

@arsi90 Год назад

My recently installed esim is not displaying phone number, which is affecting iMessage and Facetime activation of the number. I cannot put the number manually as well. The number is activated though in my local network.

@applesupport Год назад

We’ll do all we can to help. If the articles shared with this video haven’t resolved your issue, please reach out to us here: apple.co/GetSupport

@maninahat2703 Год назад

Hey I have Straight Talk which one of these would work for the iPhone 14 pro Max

@applesupport Год назад

Hi there. Straight Talk is a supported carrier in the U.S. s.apple.com/dE3a4o4v9b, so simply follow the section “How to set up an eSIM on iPhone” in the previously linked article. If you have additional questions, contact Apple Support here: apple.co/GetSupport

@coolpeoplethings Год назад

Since when is the esim utilized?

@JattJhangra Год назад

how to convert physical sim to esim and if i format my iphone do my eSIM also gets formatted means I have to set up a again ?

@applesupport Год назад

If your carrier supports it, you can convert a physical SIM to eSIM on the device as described here: s.apple.com/dH5b3d5H0c If you have further questions, please reach out at this link: apple.co/GetSupport

@BTSIPURPLEYOU-zi4mk Год назад

Where is this qrcode showing?

@oaprs416 Год назад

If we had a mobile phone can u use that e sim for my I phone

@applesupport Год назад

Hello! Thanks for reaching out, we’re happy to assist. An eSIM is a digital SIM. You can view more information and requirements here: s.apple.com/dH5b3d5H0c If you need further assistance, reach out to us directly here: apple.co/GetSupport

@talktechwithprince Год назад

Can I use a physical sim and Esim from different carriers on same phone I use 13 pro max

@applesupport Год назад

For help to use Dual SIM and eSIM on iPhone, follow: s.apple.com/dE4b0u4A8v Fore more help, please reach out to support here: apple.co/GetSupport

@shielaaposaga2394 Год назад

How can I open my cellular settings because I can’t open it it’s locked. Even there is sim .how can fix it

@applesupport Год назад

Thanks for reaching out. We want to get you to the right place for assistance with this issue. Please contact us here: apple.co/GetSupport

@mrsmilebeast6904 Год назад

Why e sim? I like the physical SIM card. You want to help in a way which makes people don’t like your products? You know, some people bought the iPhone 13 because of the e sim. Can you add it back on?😢

@AMelia_76215 Год назад

Hello apple team support, What do I do if my iphone breaks or I just want to switch to android. Would I be able to do that? Convert an esim to a physical sim?

@applesupport Год назад

Great question. You would need to reach out to your carrier in regards to what steps you should take if you move from eSIM to physical SIM. They would be able to answer your questions on how best to do that. Reach out to us at the following link if you have more questions. We’ll be happy to continue support: apple.co/GetSupport

@edwardnarh9188 4 месяца назад

Anytime I’m on a call, the other line goes off. How do I put it off please and still have the other network bars on while I’m on call on the other line?

@applesupport 4 месяца назад

Hey there. Find more about using Dual SIM with an eSIM here: apple.co/3Ss2mJi If you still have questions after looking that over, connect with us here: apple.co/GetSupport