Unbelievable. I, too, was growing incredibly frustrated with the info out there to do something that should be SO SIMPLE! BOOM! Done & done! Finally, our email notifications for leads, cases, agreements, assets etc. no longer have a generic link to the VIEWS page, they actually link directly to the specific instance... ::wiping tears from eyes:: Thank you Heidi!
Figured it out... Switch "send an email step" to HTML. Then use HTML and paste output "link" in between the quotes, and desired link text as in our "Direct Link to Case" example -> Direct Link to Case
