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How to back up and restore your PC | Microsoft 

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6 сен 2024

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Комментарии : 46   
@PocketDrummer
@PocketDrummer 11 дней назад
So, how do we back up to a NAS and NOT OneDrive?
@Gunsmith71
@Gunsmith71 6 месяцев назад
Mr. Phil Spencer, I know you are a very busy person. I want to say thank you to you and your company for giving me the opportunity to play sirius x. So now I find myself in the hospital with a broken nose, which brought incredible discomfort. I want to say that hbox gave entertainment and feelings that I am not alone. Please do not forget about us fans of hbox in Of course, our politicians all over the world are putting up difficult political barriers, but seeing games and a console is an opportunity to unite into one big family by the names of Hbox thank you and the Hbox team, I hope the games will be for everyone 🤞 with love from Russia!!!
@RameshExplorer
@RameshExplorer 7 месяцев назад
Make a video on How to back up Windows 11 (Operating system) to Flash Drive
@ROHITH_PRO_51
@ROHITH_PRO_51 6 месяцев назад
Hello microsoft i cannot have the designer ideas tab in ms2021 office please fix it i want it really
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 6 месяцев назад
Hello there! Thank you for your comment on one of our posts. We understand that you're unable to utilize the Designer feature in your Microsoft Office 2021. To address your concerns, could you please confirm whether you have a Microsoft 365 subscription? It's important to note that the Design ideas are only available to Microsoft 365 subscribers and on PowerPoint for the web. For the requirements needed and troubleshooting, you can refer to this link: msft.it/6052cVWXi We hope that the information shared clarifies your query. Please let us know if you still have questions in mind. We are here to help.
@ROHITH_PRO_51
@ROHITH_PRO_51 6 месяцев назад
@@MicrosoftCustomerSupport yeah I have a lifetime subscription of Microsoft office home 2022 not 365 and it came free with laptop
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 6 месяцев назад
Thank you for answering our question. For this case, may we ask if you have already checked the link we have previously provided? We will be waiting for your response
@MoneyWave291
@MoneyWave291 Месяц назад
How to delete those backups? I have a lot 😅of
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport Месяц назад
Hi, there. We saw in your post that you wanted to delete Windows backups from your computer, and we are here to assist. Please be advised that, if you wish to delete the data that has been backed up previously to your Microsoft account, you need to turn off the backup first. To proceed, you may access this link: msft.it/6056lpF1i. Please choose whether you are using Windows 10 or Windows 11. Then go to the section that says, "What do I do if I want to stop backing something up?" Once you've turned off backup, you can visit your Microsoft Account Devices page, find the Cloud synced settings section at the bottom of the page, and select Clear stored settings. Let us know how it goes.
@MoneyWave291
@MoneyWave291 Месяц назад
@@MicrosoftCustomerSupport When I factory reset my laptop. On the “Restore From this pc” it would show which pc I want to restore. I have 3 of those. I want to delete those.
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport Месяц назад
Thanks for your response. You can delete the backup by going to System Properties. Follow the steps below: 1. Press Windows + R to open the Run dialog. 2. Type systempropertiesprotection and press Enter. 3. In the System Protection tab, select the drive you want to manage (usually C:) and click Configure. 4. In the new window, click the Delete button under the “Delete all restore points for this drive” section. 5. Confirm the deletion when prompted. If you have backups stored in your Microsoft account, you can clear them by logging into Your Microsoft Account. 1. Go to msft.it/6053lpflh and sign in. 2. Navigate to the Devices section. 3. Scroll to the bottom and click on Clear stored settings under the “Cloud synced settings” section. Let us know if you encounter any issues in following the steps. Keep us posted.
@MoneyWave291
@MoneyWave291 Месяц назад
@@MicrosoftCustomerSupport Thank you so much
@Gskvj
@Gskvj 8 месяцев назад
Why is there a bitlocker key involved???
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 8 месяцев назад
Hi there! Thank you for reaching out, and we apologize for the delayed response. We understand that you have a BitLocker key concern, and we're here to help. Would you mind telling us more about your concern, so we can assist you accordingly? We'll wait for your response.
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 8 месяцев назад
Hi again. We sent this follow-up message to ensure we have assisted you accordingly regarding your concern with the BitLocker Recovery key. If you still need our help, please don't hesitate to message us anytime. Enjoy your day ahead, and always stay safe.
@NathanTatu
@NathanTatu 6 месяцев назад
O pin estar bloqueado como eu faço para desbloquear? Estou desesperado e apelando por ajuda
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 6 месяцев назад
Hi, Nathan. Your comment caught our attention, and we're sorry for not answering sooner. We'd like to inform you that our channel supports communication in English. We're hoping that you can continue communicating in English, but we'll try our best to translate your message. Just to confirm, are you having issues with the PIN to access your computer? Are you getting any error messages that you can share with us? We'll wait for your reply.
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 6 месяцев назад
Hi again, Nathan! How are you today? This is to check how things are because we haven't heard back from you, and we want to make sure that we leave no customer behind. We've recently asked you some questions to help you with your concern. We'd appreciate it if you'd send us an update in English, as we're here to help you further. Thank you, and always take care.
@Editognito
@Editognito 6 месяцев назад
How to Unlock It after we get the laptop with us ??? Please help
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 6 месяцев назад
Hi, there. Thank you for reaching out, and we appreciate in watching the video about "How to back up and restore your PC". We are glad that you spent your time following the information provided in the video. We also understand that you need help regarding how to unlock it after you get the laptop, and we are here to help. We would like to take a closer look, so we can assist you accordingly. Please provide the details from the following to help with your concern. 1. What exactly do you see on the display that you're unable to unlock it? 2. Have you tried to reboot your device, and turn it back on to see if you encounter the same issue? 3. What other troubleshooting steps have you done so far? Your response is highly appreciated.
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 6 месяцев назад
Good day! We hope you're doing great. We have not heard back from you. We want to make sure that we leave no customer behind. You recently contacted us about "How to Back Up and Restore Your PC." We do hope that things have been taken care of now. We would appreciate it if you would send us an update, and if you still have a Microsoft-related concern, we're here to assist you. Stay safe!
@Darkoumx
@Darkoumx 8 месяцев назад
Hi microsoft i need help so im 18+ but my microsoft account is underage and i dont know how to change my account's age i cant do anything please help.
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 8 месяцев назад
Thank you for reaching out to us. We're doing our best to reply promptly, and thank you for patiently waiting. We understand that you'd like to change your birthdate on your Microsoft account, and we're here to help. Please take time to follow the steps on this article: msft.it/6051iYn6S to change the birthdate on your Microsoft account. Let us know how it goes. We'd be glad to assist you further.
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 8 месяцев назад
Hi there! Hope you're doing good today. We haven't heard from you since our last message, and this is just a quick follow up. We want to ensure that your issue changing your age in Microsoft account has been resolved after following the steps on the article we've shared. Are you still having issues? Feel free to contact us if you need further assistance. Have a wonderful day, and stay safe!
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 8 месяцев назад
Hello again! We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out. If you need any further help, feel free to write again. msft.it/6003ilVxD Thank you for your time, and we hope that you have a great day!
@wack404
@wack404 8 месяцев назад
Instructions unclear, deleted system32 and now my pc is bricked
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 8 месяцев назад
Hi there. Thank you for reaching out to us. We understand that you're having issues with the provided instructions as your PC no longer working properly after deleting the System32 folder. We'll do our best to help you with this immediately as you might be using your PC windows for work or school purposes. For us to check the unclear instructions that caused your PC not to work properly, please provide us the following: 1. May we know what instructions are you pertaining to? Is it about on how to back up and restore your Windows PC article? 2. About deleting your System32 folder, may we confirm if it's mentioned on the instructions you've followed that the said folder needs to be deleted? 3. When you say your PC is now bricked after deleting the System32 folder, may we know what happen when you tried turning on your PC? 4. May we know which Windows version are you using on your PC? Is it Windows 10 or 11? If you're still able to access your Windows desktop screen, you may check your Windows version by pressing the Windows logo key + R, type winver in the Open box, and then select OK. We'll wait for your reply.
@ilyearer
@ilyearer 8 месяцев назад
@@MicrosoftCustomerSupport Whoosh
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 8 месяцев назад
Hi there! We hope you're doing well. We haven't heard back from you after we've asked questions regarding your PC that's not working properly. Please provide the details needed in order for us to assist you furhter. Thank you and stay safe.
@ah26-e2-road
@ah26-e2-road Месяц назад
Microsoft took it seriously its just a joke 💀
@xdafxz
@xdafxz 8 месяцев назад
i deleted system32 nooo
@JulioGMV
@JulioGMV 6 месяцев назад
Use system restore instead. This is trash!
@urjuhh
@urjuhh 16 дней назад
what a bs onedrive add... "If you need more than 5 gigabytes....." . clearly, you have no idea, what a pc backup is
@jasonjarosh
@jasonjarosh 7 месяцев назад
Microsoft stole my pro upgrade. Ask me about it. No one at Microsoft seems to care
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 6 месяцев назад
Hi, Jason! We saw your comment regarding your pro upgrade. We know how important it is for you. Rest assured that we'll do our best to help you. For us to help you further. Can you please tell us more about your concern? We'll wait for your reply.
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 6 месяцев назад
Hi, Jason! How are you? We hope you're doing great, as we haven't heard from you. We're sending this follow-up to see if you still need help with your Pro upgrade. If so, please get back to us along with the details of the issue for us to proceed. We'll look forward to your response. Thank you!
@JulioGMV
@JulioGMV 6 месяцев назад
you best respond! lol
@JM-uu6ch
@JM-uu6ch 7 месяцев назад
When are you going to bring the UNLOCK option in when you've locked a device remotely on the Microsoft account.!. When you ask for help then you need to PAY! PATHETIC
@rauuul6402
@rauuul6402 7 месяцев назад
Microsoft, eu cliquei em atualizar informações de email mas não queria ter clicado, então não consigo entrar na minha conta pra conseguir o código e desfazer isso... Agora tenho que esperar 1 mês pra poder atualizar as informações e eu só vou conseguir entrar com meu numero de celular, preciso urgente da conta para poder jogar um jogo!!
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 7 месяцев назад
Hi there! Your comment caught our attention. We'd love to extend our assistance to your concern; however, our channel supports communication in English. We'll try to translate your message in English as much as we can, but we're hoping that you can also continue in the English language. After translating your message, we have understood that your account is currently on a 30-day waiting period after accidentally updating the email information, and you're unable to access the account. We know the urgency of recovering your account, especially if it's used for games. Rest assured that we will do our best to help. To set your expectations, changing security information on an account will trigger this restriction for security reasons, and we can't expedite this process. Allow us to take a closer look, so we can determine what other actions we can take. 1. If we understand correctly, for you to access the account, it's asking for a code sent to the phone number associated with the account. Do you still have access to the said phone number? 2. May we know what change was requested? Did you add any new security information? We'll wait for your reply.
@rauuul6402
@rauuul6402 7 месяцев назад
@@MicrosoftCustomerSupport Well, actually its saying that the code went to my microsoft account, but I cant acess the email because it ask the same code
@rauuul6402
@rauuul6402 7 месяцев назад
@@MicrosoftCustomerSupport I added it to my phone number
@MicrosoftCustomerSupport
@MicrosoftCustomerSupport 7 месяцев назад
Hello! I understand that you’re still having trouble accessing your Microsoft account due to the verification code issue. You’ve updated your security information, including your phone number. The 30-day waiting period is in place to prevent unauthorized access to accounts. Please keep us posted once your security information has been fully updated. Feel free to use this updated response, and if you have any other questions or need further assistance, feel free to ask. Have a good day.
@rauuul6402
@rauuul6402 7 месяцев назад
@@MicrosoftCustomerSupport Thanks for the attention, i'll be back once the 30 days end
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