How to be a Good Case Manager

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Hi everyone! I hope everyone is staying safe and continuing to fight what is right. I have decided to upload a video that is a little different than the norm where I give you guys my tips and advice on how to become a good/effective case manager. Based on societal norms, we as social workers never have the best representation and what our profession stands for tends to be misunderstood. So here are my advice on how to overcome that obstacle if you are a case manager. Please keep in mind that these are based on my experience and how it has worked for me. If you have questions please don't hesitate to leave a comment in the comment section or email me directly.
Social Media:
IG: @myanhxluong
Twitter: @MyanhLuong
TikTok: @myanhxluong
Music Credit:
Music by Chief Takinawa - Baeo - thmatc.co/?l=98E75303
Music by @takinawa_tomahawks - Baeo via @hellothematic
Business and collaboration:
Myanhluong13@gmail.com
About me:
Hey loves! My name is MyAnh and I recently graduated from Barry University with my Masters in Social Work. My channel will be focusing on post-grad life, social work, and life style content. I would love to use my channel to bring awareness to what social work is because the term social work has had a bad stigma in our society of just taking kids away from their family. I’m here to tell you all that there is more to social work than what the world portrays the career to be. Please come along for the journey and like and subscribe to my channel! Videos will be uploaded every Sunday.

Опубликовано:

21 июл 2024

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Комментарии : 101

@mollyniemchick313 2 года назад

I’m overwhelmed right now as a case manager. 😩 I LOVE helping people, but I’ve been at my organization for 4 months and I feel incompetent. Sometimes I feel like I’m not good enough to do this job.

@TheDopestAround 2 года назад

I feel the same 😪

@okaybluepanda 2 года назад

Me too it’s been 4 months and I’m having a high case turnover how do I stop them from ghosting me??

@shakitashontajones 2 года назад

I think we all feel that way.

@mollyniemchick313 2 года назад

It’s truly so difficult at times. It feels nice to not feel alone though. ❤️ I know all of our hearts are dedicated to helping others. It’s just so hard when the assessments/paperwork piles up and we feel like we’re drowning.

@peachesroyale 2 года назад

Omg, me too …just started in September and feel so out of my element

@tantenajiataylor1103 2 года назад

due to the fact that you ladies feel inadequate is the very reason you are enough. You are very much needed and appreciated take a breather and know that you are on the right path. continue with your passion and love for people especially to see others succeed. Thank You for the very helpful video much needed and appreciated , Bless You all

@clumpft 2 года назад

Yep well said. They feel inadequate 'cause they care. Other workers tick a few boxes, clock off, and aren't really invested in their clients, but don't feel inadequate.

@Unteroffizier 2 года назад

From 6:24, very important to set boundaries and not to get too emotional. We are not clients' secretary and we stress on empowerment (client make their own decisions and do things on their own if they are able to) not dependency.

@alanasadventures904 4 года назад

You’re freakin killin it! I’m so proud of you!

@dinamarie6163 2 года назад

I’m about to start next week for neo as case manager! This was a great video please make another video on what activities you do with your clients and especially how you engage them during visits. Thank you again!! Love it and just subscribed !!

@shemetahankerson7696 2 года назад

Thank you so much...I will work on setting boundaries and self care 🦋💕🦋💕

@faithnelson-loyal2289 2 года назад

Thank you for the good advice. I will be starting my Case Manager position soon so this was very helpful.

@amylee4317 Год назад

I am going to be a case manager. Thank you for all the tips you have mentioned in this video. Super helpful!!

@ReeAmor 2 года назад

Great video! "Set boundaries, rules, and expectations!" ❤

@suneetkumar2195 3 года назад

Thanks for sharing your experience , great video 🙏🙏

@tamorabennett77 2 года назад

You hit everything correctly, because self care is necessary!!!

@nataliadominguezbuelot7345 4 года назад

Great video!! Thank you for the tips😆

@mercycacho5886 3 года назад

I have an interview tomorrow, this was so helpful keep going you are amazing!

@christinelai2672 2 года назад

I agree with you that it’s important to keep consistent communication. But sometimes I am afraid of getting a list from them and it increases my workload😔

@YolandaPena-mr8kv 2 месяца назад

Thank you so much, you are so concrete about the information you give to us. I'm doing a procces to apply to a case manger vacancy, so your video was very usefull!!

@eloinagarcia4001 2 года назад

You must be an absolute asset to your company. I suggest a review at the end of the video, like review Tips 1-6

@lilibethfebbehortizano2883 Год назад

Thank you for your tips! On point! 🌋

@Ouzyman Год назад

Girl, your clients will just be cured by your beauty. Wow

@WaffleAssasinX3 2 года назад

Great advice, thank you so much!

@Not2Be0utDone 11 месяцев назад

Please consider continuing your vlog series, as a new CM I need all the pointers I can get

@alysonh3859 4 года назад

This is helpful right now while experiencing burn out and compassion fatigue.

@MyAnhLuong 4 года назад

I’m so happy to hear that this video is helpful for you! I hope all is well and that you practice self care!

@shagoofamardanzai9226 3 года назад

I was wondering if you can answer one of my questions

@maritzadominguez2071 Год назад

Great support!!

@Westend510 2 года назад

This was very helpful thank you so much

@daniellalucas7166 9 месяцев назад

MyAnh Loung😍 Thank you 🙏 for all your info. You’re an amazing 🤩 Girl💪 But I feel so confused 🫤 and nervous 😬 because I read all this comments and I already feel depressed😢 I would have an interview this coming week as a Case manager in nyc 🗽 Hope everything works out 💪 ❤

@nshoots141 3 года назад

Really great tips! Thank you so much💕

@MyAnhLuong 3 года назад

Thank you so much! Please don't hesitate to message me if you have any questions. I'm so sorry for the late response.

@deniseweber1339 Год назад

100 percent agree with all of these points. Every single point is something I have learned on this job. These points are helpful to hear at the beginning of a job in case management, and it really would be good to revisit every few months! I'd add being in touch with our own issues or triggers in life is important too. We have to recognize if someone's trauma response may trigger us. For example I know if someone is yelling and swearing, even if not at me, (like in a meeting where they are just upset or yelling at another person)... I know it is extra exhausting because I'm sensitive to being yelled at. I don't take it personally, but it definitely puts me on high alert. By being aware of that issue, I can talk to myself internally and manage the situation so much better. I also know that I need to process the situation after so am lucky to have a supervisor who is super supportive of my need to just talk it out and let it go. Due to privacy requirements its important to me to work in a setting where an allowed person is available to do that with on a routine basis. That has allowed me to continue to work with such deserving consumers, for a long period of time. I truly feel honored to be their support and want to make sure I'm mentally healthy and can do a good job for them.

@mizugirll 8 месяцев назад

❤ I truly love that for you. That you have the support!

@dtv6774 Год назад

Pretty straight forward honest lessons

@whatever-ps2lg 3 года назад

Can you do a video on what you mean by billing and how that process works/how to suceed.

@christinestidem8605 4 года назад

Thank you for this ! Can you do a video on what you bring while working or what you tend to wear when meeting your clients .

@MyAnhLuong 4 года назад

Those videos will be coming soon!

@gibbymartinez4975 3 года назад

I am a case manager and I loved hearing your POV. I think I'm getting burned out and really needed to hear this from someone who does the same thing I do!

@lanaatkins3872 Год назад

I know this was a year ago that you posted this, however, the best time to deal with burn out is when you start 'thinking' that you are becoming that way. It's not an easy thing to do but case workers, and anyone in social services need to use self reflection tools to see where we are at, and also have a counselor/therapist set up long before any issues arise. I hope you are well!

@marelycamilo4147 Год назад

same here I have 8 years being a case manager and feel that I'm getting ready for a change, but then reconsider when I'm able to see the progress on other clients and how they have improved from the services.

@user-om2tl1pe8j 3 месяца назад

I just started my homecare agency looking for clients Any advice

@lachele7099 Год назад

Thank you for this video, very informative. I am new at doing this job. I would be interested on a video creating a care plan with clts. That includes global needs so that medi-cal billing reimbursement can happen. A billing video would also be helpful.

@arianapol10 3 года назад

When agencies give over 180 cases to CMs it's very hard to keep in contact with my clients.

@martinmuller5531 3 года назад

Im struggling to keep up with 80 clients…

@shakitashontajones 2 года назад

I have a 103 and they want me to rush them through and dropped them on the 8th day. I think I may be giving to much grace cause one client I worked with 2 weeks and a whole day to get her to give me all her documents.

@urthamckenzie4176 Год назад

Truth💯

@user-om2tl1pe8j 3 месяца назад

How do you find clients

@lhill93 2 месяца назад

That’s what I was thinking. She is judging people for not consistently keeping touch, and my first thought was she must not have many clients. She has good advice but she needs to consider her audience and give a disclaimer like this is my advice from the perspective of someone that has 50 clients Or something similar.

@ginab.4605 3 года назад

Hi. I received my Master’s in Human Services and will be starting my new CM job Monday. Thanks for the tips. I’m a little nervous but I know that will go away over time. Thanks again!

@rod3546 3 года назад

How is it going so far ?

@ginab.4605 3 года назад

@@rod3546 Hi. I’ve been here about one month and it’s going great! I still have a lot to learn. Lots of paperwork. Lol. Thanks for asking🙂

@user-ou6fu1zf4d 5 месяцев назад

Thank you so much I have befitted a lot from this video, I would Like to become a good manager and I will need to be mentored well through your videos

@user-tb9rm2do3u 6 месяцев назад

Great inf😊😊😊

@priyankadhamija2439 2 года назад

Hi, Any video For new case managers who don't carry the relevant experience but wants to jump in this field ?

@kasinkelly 11 месяцев назад

Did you ever make the video showing how you organize your resources?

@inculcatetobemaudlin2943 Год назад

You are a very good case manager

@savesoulsnotgold7867 3 года назад

What do a case management assistant do

@jaysonquidep23 Год назад

Hi, I'm 4rth year college now from City of Malabon University. My course is BS Social Work. Can i ask about your proffession? How do you handle a client to interview in on the job training?

@shraddhapatil8181 2 года назад

Hi! I am from India. May i know, are you from different country or you are a native American. Currently, I am taking classes for paralegal studies and my future goal is to become case manager. I fear about my accent. Did you finished your paralgal degree or certificate. I need your guidance please help me. Is this career good enough to invest money?

@saiprashanth666 3 года назад

I was recently promoted as leaves case manager🙂but I'm facing issues with the commonly used pharses and also want to see enough demo examples.....can u please suggest a book or videos ...where I can check demo cases

@joshuaweidemann1186 16 дней назад

Do you take your shoes off when you go visit?Your clients in their home

@leobonek3204 Год назад

I wonder what exactly is case managermeant what exactly is case management what exactly do you do... I was thinking about going to school studying for the certificate program but I don't know exactly what it is... I've looked online and it just doesn't give any detail I don't know how to get answers 😬😮 this video does not give answers it's for people that have already been doing it a while 🤔

@victorechevarria4169 22 дня назад

How can I email You ?

@nargisafzali3579 2 года назад

recently promoted as case manager🙂but I'm facing issues with the commonly usedphrasess and also want to see enough demo examples.....can u please suggest a book or videos

@saeeraa.3629 Год назад

Hi Nargis, how’s it going as case manager. I’m about to start as a case manager. I’m about to start this week.

@malikrah1 5 месяцев назад

Thank you beautiful lady.

@taylor.tamajina 2 года назад

Hello I’m currently in school to receive my degree in Human Services and I would like to know are there any tips on being a good case manager

@letsgetdowntobusiness- 2 года назад

What I have learned is let them know from the beginning that your here to help them and no to be their friend.

@resfencali7425 Год назад

Learn boundaries, self care, be organized, learn strategies to coach on medication mgmt, sleep hygiene, stress mgmt, basic nutrition, etc.

@chrisdenny2721 3 года назад

Be starting new position ( Domestic Violence Case Mgr.

@MyAnhLuong 3 года назад

Congratulations on the new position! Wishing you the best of luck.

@jajjajajaja_1 2 месяца назад

First tip is “Self Care”is must for FDV practitioners.

@cassandraprice8622 Год назад

I feel off. I feel unmotivated and underpaid… I do so much for my clients

@jeanettegood3676 Год назад

Sometimes, this feels like it's a thankless job, but I promise - you will continue to make a difference to someone if you just keep going ❤ Your work matters. Even if you don't see it in dolla dolla bills! 💰💸

@chrisdenny2721 3 года назад

Walking & Native American bead work, while listening 🎶

@MyAnhLuong 3 года назад

Awwwww yaay! Thank you!

@lhill93 2 месяца назад

I can’t the video on your resources l. Can you pin it somewhere

@claudettebradley6782 2 года назад

CM is a burnout job. You're overworked and underpaid. I hate it!

@SarihnD 6 месяцев назад

This was great thank you

@clp480 2 года назад

I feel like I was set up for failure at my organization. I was new with no experience in the program & CM- within the 1st 6 months 4 people quit because of pressure from leadership and the county. There’s no support for CM’s. I still feel overwhelmed and like idk what I’m doing 🥲

@urthamckenzie4176 Год назад

Wow! I'm struggling too....