Julie, I know this is older but I am having an issue. Last Christmas, just after I got my SDX85S I saved files to a thumb drive and opened them on my machine. I hadn't used the machine but a few times but they were true scan and cuts. Today I am trying to save a project I made and every time I say export (so I can save it to my thumb drive) it tells me error The image data will not be exported or transferred with the cut data (N10004) and I for the life of me can't understand why. My design is inside the red dotted lines. I have a few other Scan and cut files on this thumb drive and they are find. Can you help please. TYIA
Thank you for watching Judi! It is frustrating to receive an error message when trying to create a design within CanvasWorkspace. If you are receiving the N10004 error, please see the link below: support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_sdx85seus&faqid=faqh00101188_000 You are able to press "OK" and proceed with transferring your cut file, but the image underneath will not be transferred with it. If you need further assistance, please contact Brother Customer Service at: www.brother-usa.com/support
Hi, I have been using brother multi-needle embroidery but just presently acquired a CM900 and an SDX900 and I am amazed at the capability just one question I have now got the Caligriphy kit, universal pen holder, and I looking at the thin strokes pen holder. the reason why I want to draw Chinese and Japanese characters is this possible. I need to get the look that they have been done with w Asian calligraphy brush. can you give any advice, please Steve in the UK
Thank you for watching! Please use the Brother global locator link below to locate a Brother group to assist you with Brother products that are available in your area: www.brother.com/brgnet2/hsm/index.htm
You are only able to access your "My Projects" section in the Canvas for the web version at canvasworkspace.brother.com/en . If you are using Canvas for PC, which is the downloaded version, your creations are saved to your actual computer. You can choose to save to a USB flashdrive or transfer wirelessly using either version. If we can provide further assistance or help answer any other questions, please contact Brother Customer Service at: www.brother-usa.com/support
There is not currently a way to search for projects. In Canvas for the web (web site), you are able to save projects to "My Projects". These are viewed all at once and select the one you wish. If you are using Canvas for PC (the app), projects are saved to your computer, or USB flashdrive. Both versions, you are able to transfer wirelessly if the machine is compatible (projects are not automatically saved).
It would be nice to be able to search My Projects/library (Silhouette provides that feature) as I have several pages of projects. Brother should consider including that in a future update. @@BrotherCraftsUSA
Thank you for watching Noelia. Please see the link below for how to transfer a design to your Brother ScanNCut from CanvasWorkspace: support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_sdx125eus&faqid=faqh00100931_004#Sending%20using%20a%20USB%20cable
We apologize for any inconvenience. The machine can directly read data in the FCM format. You are able to import SVG images into CanvasWorkspace, and convert them to the FCM format.
