If you forgot your code or just want to reset it to a different one, follow along this simple video to see how to re-program your Sentry Safe passcode. Thanks for watching!
Thanks for the kind words. We lost her to lung and bone cancer on may 24th this year. Happened to be mother's day. I wouldn't wish cancer on my worst enemy.
Thanks my dude! Someone gave me one of these they lost the key to, and forgot the passcode. They needed the contents out and said I could have the safe afterwards. I tried over 20 common passcodes with no luck. After watching your video I had an idea. I got a flashlight and a wooden dowel, and used the dowel to reach in through the back holes, pop open the battery area and push the reset button! Surprisingly they let you reset the code with the door closed haha. I reprogramed the code, gave them their files and now I have a free safe!
Mine wouldn't open with right combination, even after reset. Turned out I needed to replace batteries, then I could rest/open the safe. All light and beeps happened, but not enough juice to move the solenoid to open safe.
I have one of these safes in the condo that I purchased a few years ago. The previous owner passed away. When I moved in, the safe was unlocked and the key was inside. Covered it up with a picture and mostly forgot about it until recently. Decided I wanted to see if I could set a new code for it and found your video. Unfortunately, when I touch the little reset button with the key on it, nothing happens. The other keys seem to work and do beep when I touch them. I did have to replace the batteries and there was a good deal of corrosion in the battery compartment so I wonder if that may have damaged the reset button. Any ideas? Thanks.
Yeah it’s possible the battery corrosion may have affected it. How bad is the corrosion? Is it just on the battery springs? Or has it covered most of the compartment/ gotten on the reset key? Did you use a good brand of batteries when replacing them? Some of the cheap batteries can be pretty weak, even when brand new. Lastly I would make sure you press down fairly hard on the reset button to see if you can get any response as maybe the battery corrosion affected the connection but you may be able to get it to work slightly if you ensure a very firm press. If not you may be out of luck and may try reaching out to the manufacturer as a last resort to see if they could assist at all. Best of luck!
@@RobSomeKnowledge Thanks for your reply. The corrosion seems to only be on the negative battery coil on the side of the compartment closest to the password reset button. There wasn't really even that much of it. I cleaned most of it off with some alcohol and a cotton swab. I also tried using a Duracell battery whereas the first time I used a generic one. I've pushed the button as hard as I possibly can, and nothing. I suppose at this point the only solution is to contact the company and possibly pay a technician to take a look at it and see if it can't be fixed. Not sure I'm really going to do that though. At this point I'll probably just cover it back up with the picture and forget about it again. Oh well. 🤷♂️
I don't have this safe anymore, but from what I remember, the code should stay in for a little while, but if reprogramming yeah you can use the same code.
Thank you so much for this!! Mine accepts the reprogramming code however the red and yellow blinks when I’m entering the code and it doesn’t open 😢 any suggestions or idea to why that is?
Thx Rob, this was very helpful! If we have guests using the condo and they want to put in a new code do they also have to do this or is there another way to change the code easier? Thx, Jim 😊
If the lights aren’t coming on then it sounds like your batteries are super dead. Normally they will tell you when they are getting low with the red color led. You’ll have to open it up with the backup key and replace the batteries.
My key pad didn't work, removing 3 screws on the inside panel found a flat plastic connection had come apart I just pushed it back in and now keypad works
I dont have that safe, but after some research it says there should be a red button somewhere inside, it may not be labeled as "reset", do you see this button?
@@RobSomeKnowledge I looked inside & finally found the button on the hinge side of the door. After pressing, I entered 17500 which I was told is the factory code, and it worked! Thanks very much
My safe I replaced the batteries. I left the door open and locked. My safe doesn't have the pounds or tic tac symbol. I see the reset button inside. I opened and closed too many times. How do I reset it?
I no longer have this safe, but if I remember correctly, that is a low battery issue. Do you have fresh batteries in it? Are they disposable one time use batteries, or rechargeable?
Only thing I could think of would be if you still had the key inserted in the unlocked position, other than that if i remember correctly even with dead or low batteries, it should lock back when you turn the knob
Are you using the actual safe in the video? SentrySafe brand. My old code always got wiped when reprogramming a new one. That’s weird hmmm I’m not really sure
Bro I just entered wrong password of my office safe same as this I know the password but it’s not opening So how long I need to wait now Now even I use proper password it’s not opening plz tell me how long I need to wait I need it very badly 😢
If youre 100% sure its the right code, and still not opening, its probably the batteries too low to unlock it. Youll have to manually unlock it and replace the batteries
Thank you! This was exactly what I needed for my mom’s new safe. How do you know when to change the batteries? This one is missing the manual. EDIT: i put fresh batteries, but the key pad still isn’t working. This is actually what happened to my mom’s original one. Any idea what to do? I have the keys for this one
Sorry I am just now seeing this. But if you have brand new batteries in and its still not working then the keypad probably isn't working anymore. You could try to contact the company and see if they can help you, or just use it as a key-only safe.