Hi there! I'm trying to follow these exact steps (in IG no FB like yours), but in the second step, where you create a message to the user saying "It looks like I already have your eamil... is it okay if I email this over to you?" ManyChat won't let me publish it because it is saying it must be a "Comment Reply" with no next step, which completely ruins this entire flow. Am I missing something? Thank you!
Hey Gaurav, good question! When you use the User Input and set it to "Email" type, Facebook will automatically show the email of the user in a chat bubble.
Unfortunately, that is not possible. You either can use the Free version of ManyChat or the Pro version (paid), but you cannot use the Pro version for free.