I searched out videos out of sheer desperation tonight. Yours is the best I’ve heard so I subscribed. All my life, I’ve been quiet,, partly out of lack of speaking skills , partly ( and mostly) out of fear of others reactions. My Dad was explosive , and we were scared to death of his outburst. My beautiful Mom, was submissive and frightened. I’m now JUST LIKE MY Mom. I’m 71, and finding life harder than ever, and ppl run all over me. Nothing I say or do is respected or “ heard”. So I’m approaching this prayerfully but determined to change. It’s so overwhelming now it’s affecting my health.
Wow Stephanie. You must have gone through a lot. I'm glad you are taking the steps to get better. You're finally doing something for you and that's what matters the most.
1 Make sure you are calm and under control before starting the conversation 2 Say what needs to be said as directly and respectfully as possible 3 Use " I " language (not "you " language) 4 Be a good listenner
I recognize that sometimes I try to speak through others. I'm going to really try to defeat that instinct and attempt to focus more on being assertive, no matter how painful it is.
Here’s my conundrum. While I have gotten a lot better at arguing, in the past it has been SO easy to shut me down if I tried to assert anything. I’ve noticed people throughout my life who didn’t have any trouble with asserting their needs are good communicators. They also seem to be able to come up with things that would never cross my mind no matter how hard I thought about something. You get beat down all your life or are at a loss for words when it’s most needed just makes it hard to be assertive.
Alex, this is GOLD. Thank you. The bit about "patiently listening" hit home with me. While I do try to wait and let others finish before I speak again, that urge to "jump in and react" is very real, especially in times of conflict or heated debate. I would rate myself as Assertive, but in the past, I would've definitely communicated in a passive-aggressive way, as I used to struggle with putting my true thoughts and feelings into words that had sticking power. God Bless, brother!
@@alexanderlyon I'd love to collab with you on this topic, if you're interested. My thoughts are bringing in things like: mental filters, cognitive bias, experienced-based and environment-based learned behaviors, and the perceptive of self vs. other people - into the mix. I realize that your niche is geared toward communication and leadership coaching. And communication is a primary means that people use to evaluate what type of person they "think" they're dealing with, while also letting it help determine how they'll interact, etc. Perception. Interpretation. While mine is Christian counseling and teaching, I see a lot of overlap where we could combine our niches into broader applications. 🙂
@@alphamegaradio If it's welcome, on RU-vid, there's a 3-part conversation between Jiddu Krishnamurti, David Bohm, Rupert Sheldrake, and a therapist whose name I forgot. The video title is "The nature of the mind" and it delves deep into how we think, and what we think. How we tell ourselves what reality is about and how we communicate our views.
It took until this year that I had to learn how communicate better and set my boundaries. I am passive aggressive and Impulsive at times which I release that it destroys a lot of my relationship and how to communicate with others. So at this age I’m practicing in on how to learn on becoming a better communicating and better person. 🙏🏾🙏🏾🙏🏾
Thank you Alex, I am a mix of passive and assertive. Passive to avoid conflict but when I am passionate and knowledgeable about something I become more assertive. Thanks for the tips. I will definitely use them.
I recently realized I am passive/aggressive with people who are very emotionally reactive. I grew up in a emotionally volatile home….so I tend to avoid conflict with those types of people. That phrase will help me. Thank you!!
This was was more helpful than I expected, especially your point about giving someone "two jobs" by using an unhelpful style. I noticed I used to be very passive aggressive, but in the last few years my confidence shot up and it's like I overshot the mark into more aggressive (at least initially if emotions are higher). It seemed positive and not aggressive mostly because I had been so used to the other extreme. Good points here, thanks!
I'm a naturally assertive communicator 👍 These tips are my natural style and I agree: It's best to listen patiently, be direct without being aggressive and communicate your interests.
Great show today, thank you! I've learned a lot here and made some improvements in my speaking. I have had many problems being essertive and it used to get me in trouble because by the time I got to being essertive I'd be upset and would start to be overwhelmed and say things that didn't make me look very good. I'm working on this all the time and am making improvements.
@Anthony Maund. I truly mean no offense, but I had to laugh about your excellent, very clear, and sort of "cartoonish" description of how communication flows, or not, in your experiences, and that becoming assertive took you a while so that when you were ready to speak your mind, while upset, overwhelm took over. Our sense of identity with freedom in tow is closely connected to the throat. Words are like boomerangs, it's only when I speak my words that I can hear myself tell the truth or try to cover it up, beating around the bush. I've attended communication training in sync with the use of one's intuitive abilities, and physical awareness. The freezing that occurs during a conversation is often how we hold on to "shutting down" a form of dis-empowerment, as I see it Although it may happen in an unconscious way, in the space where fear is present and attempts to suppress it. Expressed by stuckness in the throat. Once I offer myself the right to speak up, without the programming others have left, or still imprint in me, those which I allow to affect me, by being empathic, but too open, or co-dependent, I don't have to fall off my standpoint, pun intended. I hope I'm right, that you've figured out how you brought it on yourself, by the manner in which you shared your comment, with precise detail in what you experienced. That's great. I hope you feel confident more, also due to this helpful video of Alex Lyon. I'm inspired too, learning from Alex's manner of observations.
Me too, ad an INFJ and adhd I’m always restructuring how I communicate as it’s absolutely been a life struggle. Thank you. Finding balance, some people just tune out. 🦉
I recognize now that I've been doing quite a bit of passive-aggressive communication! But those tips on assertive communication are waow! I'll have to listen several times more and practice consistently to replace the old. Many thanks Alex and kudos for a really great video!
Good video. I would add the following critical points. 1. Try to agree and find some common ground with your opponent. If you disagree with everything said others will hate you. 2. Debate the points and rather than destroy the credibility of your opponent. The only exception is if someone claims to be an expert witness. 3. Try to smile and be pleasant. Have strong data to support your points. 4. Get small admissions from your opponent to lead them to a point when they can no longer refute your point. Like a chess master, think of your points many moves out. 5. If not supportive to your position, rather than directly answering your opponents questions instead make statements to weaken your opponents claims or strengthen yours.
It’s a eye opener for me. Thanks for clearly eliciting most overlooked mistakes we make (I make 😊) when having conversations at work or in personal life.
I notice that at times I use submissive and passive aggressive communication. I'm trying to practice assertive communication by being less impulsive and more refined with my expressions. Your videos are helping me learn. You model clear, concise and confident communication in how you present this information. Thank you
Wow, under this definition, I fear I may fall into the passive-aggressive category far more often than I'd like. I definitely want to become more of the assertive communicator when it comes to difficult situations, and I'm hopeful I'm moving in that direction. I love what you said about control. A friend of mine whose marriage is struggling said that we shouldn't go into marriage expecting the other to change, to which I wholeheartedly agreed, but then he said that we cannot really change ourselves. I eventually stopped him and clarified that I disagreed on that point because I am the only person I can change, and I can definitely change myself.
There’s a great little book on Amazon entitled, “Hoots and Grunts” that addresses common everyday communication flubs that we make that can push others away from us.
Such great points. I went into a recent work conversation expecting to get emotional because I'm very conflict-avoidant, and in previous jobs I had encountered superiors who didn't want to hear what I had to say, after which I got choked up. I think that feeling of being dismissed and powerless led to those stereotypically "female" emotions (ugh) coming out, which always felt like self-sabotage in these kinds of conversations. But, in my recent situation I shared my concerns in writing beforehand, using "I" language and being as respectful and understanding of the background situation as I could (thanks to years of prior communications and conflict-resolution training). My manager read my concerns and immediately set up a meeting to discuss in person. This is where I expected the tears to come pouring out involuntarily as they had in the past, but -- No! It went very well. They said I had made some very good points and they wanted me to be satisfied with my role because of the value I bring to the organization, and they laid out some steps to resolve the underlying situation. No tears, only smiles and candid discussion. Having a good manager / good listener on the other side seems to be as important as the way you frame your concerns.
Thank you so much for this lesson ! I've been searching for assertive communication lessons for myself and this is the best advice ever!! I want to move away from being a Passive-agressive communicator to Assertive communicator !!!
Thank you this was excellent information for personal and professional development. I am a passive aggressive communicator and this will definitely help me work on improving my communication skills
Eek. I can see myself in all 3 of the more negative ways of communicating. I found this series while trying to help my oldest son learn how to be a better communicator but in reality, I also need alot of work in both how i communicate and listening skills too; both of which I’ve always considered myself good at but now am realizing i have alot to work on too. Thanks so much for these videos!!
I am a Muslim and while I was watching the video, I realized how beautifully Islam teaches and encourages us to talk assertively. I also realized that I am an assertive speaker by nature :) Your representation was very helpful and clear. I hope to learn much more. Thanks for your hard work!
Thank you for all this great information on Communication Skills. It’s so very helpful and and am going to start implementing these tools within all of my relationships. You’re a great role model, Alex. Many thanks again for your excellent content.
I was raised in an abusive household where we were literally forbidden to ask for the things we needed. This caused me to become passive aggressive in my interactions. I am working on becoming more assertive, and this video was very helpful. I wrote an essay about what it what like to be raised this way, and I will share it below in a separate reply. *Trigger Warning* Do not click on the reply below if you are sensitive to child abuse and neglect.
Our mother fancied herself as a child psychologist, despite having no education in this field. She developed strange beliefs regarding how children should be ‘trained’, and we kids were routinely subjected to bizarre forms of psychological trickery devised to manipulate or punish us. Many of mom’s mental games and weird rules seemed to be purposely designed to escalate my abuse, leave me without recourse, and protect my abusers from repercussions. One of the ways she trained us was to never ‘reward’ crying… or at least when it came to me. Whether or not I was crying for a legitimate reason did not matter; mom claimed that giving me any validation would just ‘teach me to cry to get my way’. This rule enabled my brothers to abuse me with complete impunity; they would simply escalate their abuse until they drove me to tears; knowing that once I cried, my fate was sealed; no matter what they had done, I would be the one blamed. Steven took particular and perverse pleasure in the act of pushing me to my breaking point. He would fuck with my head by pretending to encourage me not to cry; “Oh no, Sandra! Are you gonna CRY!? Don’t DO it! C’mon, it’s not too late; you can still suck it up if you TRY!” This so-called ‘encouragement’ only made me cry faster, and once I had succumbed, my brother would then pretend to console me, “Aw, is that all you got? Too bad, Sandra. You didn’t try hard enough. Better luck next time.” Being trapped in this no-win cycle absolutely ENRAGED me; and the more frustrated and upset he could make me, the more gleeful my brother would become. Steven learned the art of mental manipulation from our mother; if she were to initiate an interaction with us, we could be sure there was a hidden agenda, or she was setting us up for some type of ‘gotcha’ that could be used against us. Being a ‘stay at home mom’ offered our mother the time and freedom to devise these mental traps, which were often elaborate and strategically planned. Our mother never worked a job and spent most of her time in bed, yet she still found this level of dereliction to be inadequate; she resented how we kids would interrupt her non-activity with appeals for facilitation, food, or protection. Our mother wanted to completely free herself from the burden of hearing our requests, seeing how she was only going to deny them anyway. So, to better streamline her neglect, mom implemented a new rule… …we kids were now forbidden to ask our mother for anything; whether it be a signature, medical care, school supplies, it didn’t matter; we were simply not allowed to approach her at all. When our mother declared this new rule, she told us she was no longer going to even ‘listen to our demands’ because doing so would only ‘teach us to ask for stuff’; as though acknowledging a child’s request for a Band-aid was the equivalent of negotiating with terrorists. Not only were we forbidden to ask our mother for the things we needed, we were also denied alternative access to these guarded resources. We kids were expected to just ignore our needs, and mom seemed to resent us for even having them: Let's say we asked our mother to feed us; our mother didn’t see us as hungry children who simply wanted food; instead, she saw us as greedy, vindictive kids who were ‘being hungry on purpose’ just to piss her off. In her mind, any good child would recognize that our mother’s desire to be undisturbed was more important than their own selfish need for food. Our mother twisted every situation so it was all about her; even our attempts to kill ourselves were taken as a personal affront; when mom discovered 8-year-old me hiding in my closet, eating cleanser, her only thoughts were for herself. If, by some miracle, our mom relented to perform even the smallest parental duty, her resentment was EPIC, and she would make us feel guilty for it. I swear, if our mom had devoted a fraction of the effort that she put into blaming and shaming us into our ACTUAL CARE, we might have turned out okay. As our mother’s favorite, my sister could best get away with questioning mom’s new rule. When Sharon asked mom how we were supposed obtain the things we needed if we were not allowed to ask for them, our mother told us that we just had to wait for her to offer it. This was met with stunned silence. We kids were already so neglected… and now we were supposed to just wait, and HOPE our mom would suddenly notice all the ways that we were lacking? We kids could literally die while waiting for mom’s help. This may sound like hyperbole, but it’s not. Even before we were officially forbidden to seek our mother’s help, we had already learned that we couldn’t trust mom to intervene on our behalf, no matter how dire the circumstances. Mom has turned a blind eye to our suffering for as long as I can remember; when we were being brutally beaten and were screaming for help, our mother just stayed in bed and pretended not to hear us. And when my sister needed her nose cauterized, our mother was fully aware of the fact that Sharon had been bleeding profusely, for hours at a time, day after day. But instead of taking her to the hospital, mom sent Sharon outside to bleed and made her feel guilty about how many paper towels she was using. Mom didn’t seem to care how much blood Sharon lost, so long as she didn’t have to deal with the mess or witness her suffering. In the end, our neighbor, Gigi (who worked as a nurse) noticed that Sharon was hemorrhaging and brought her to the ER. Instead of being grateful to Gigi for saving Sharon, our mom was furious, and forbid us to ever talk to Gigi again. This new rule trapped us in another no-win situation with our mother; we were forbidden to approach our mother with our problems, so we didn’t. But whenever one of these unaddressed problems ‘came back to bite her’, we would suddenly find ourselves in trouble for NOT coming to her; she would scream, “What, am I expected to be a mind-reader??” and accuse us of setting her up to be blindsided with the exact kind of situation she had forbidden us to approach her with in the first place. Unfortunately, this new rule had even more far-reaching effects when it was applied to me: One day, I was outside playing and our neighbor gave their kids popsicles and they were kind enough to offer me one too. For the neighbor’s kids, getting a popsicle was no big deal, but for me, that popsicle would have been the highlight of my summer. I remember sitting on the curb with my popsicle, feeling like I was the luckiest kid ever… …until mom called me in from the kitchen window. She accused me of asking our neighbor for the popsicle. I tried to tell mom that it had been offered to me, but she didn’t believe me. She snatched the popsicle out of my hands and threw it in the trash. Then she slapped my face and called me a ‘beggar’. She said that because I was a liar, she was creating a special new rule… I was forbidden to accept anything from anyone whether they had offered it to me or not. This rule didn’t apply to the other kids, just me. If someone offered my siblings and I snacks, I would have to say, ‘I’m not allowed’ and everyone would tease me with their treats. But if I accepted the snack, my siblings would tell on me and I would be punished. Even at school, if someone had a birthday and brought cupcakes for the class, I would have to say, “I’m not allowed,” and try not to cry while I watched the other kids enjoy their treats. My mother strove to maintain absolute control over my ‘care’ while simultaneously resenting the responsibility of providing it. She gave me no alternative but to rely on her… …and then punished me for needing her. After ensuring that she was the sole source of my means, my mother would place unnecessary obstacles between me and these resources, and my survival hinged on figuring out how to overcome these barriers. In the movie, ‘War Games’, a nuclear war is narrowly averted when a supercomputer realizes it is trapped in a no-win situation and declares, “Strange game; the only winning move is not to play”. Like the computer, I realized I was trapped, yet I had no choice but to play mom’s games because she had all the power and I had none. Again, my sister’s autism was the superpower that saved her from this fate; Sharon’s thinking was very black and white; she simply didn’t understand the subtleties and nuances of our mother’s mental games. Sharon’s inability to ‘think deceptively’ forced mom to have actual, honest interactions with my sister, lest she have to confront her own deceptiveness. Also, Sharon wasn’t as dependent on our mother as I was; if anything, mom depended on HER. My sister was the one performing the lion’s share of mom’s parental duties, so mom couldn’t upset Sharon without risking this freedom. When interacting with mom, it wasn’t enough to listen to what she said, my salvation depended on my ability to figure out what she MEANT. My attempts to interpret the true meaning behind my mother’s words was anxiety-inducing, exhausting and quite often, futile. ***** “Head games, that’s all I get from you, head games, and I can’t take it anymore” -Foreigner, ‘Head Games' If you made it this far, thank you for reading.
@@quarteracreadventures855 this is horrifying child abuse. I pray you have (or will have) good help in overcoming the effects of this massive trauma. May you find all the comfort and healing you deserve
@@Prinzenelleke Thank you for your kind words. *trigger warning* My oldest brother committed suicide 3 years ago. This may sound like a bad thing, but for me, it was actually a godsend. Steven was an absolute monster. When I was child, he would rape me and then urinate on me just for fun. His death caused me to feel (almost) safe for the first time in my life. I sought therapy for the first time at 49 years old and I am finally healing. It's like his death allowed me to live. Here is another essay about the day that my brother's body was found. I will post it below. *Do not click if you are sensitive to suicide or death*
This essay contains death, murder and suicide This Mother’s Day marks three years since my brother Steven was found dead in his apartment. At the time, hubby’s brother Ryan was in CT for a visit and was staying with us. Ryan and I were in the kitchen when I got the call from my father. Since it was Mother’s Day, I assumed dad was calling to wish me a happy Mother’s Day. “Hey dad,” I said, putting him on speakerphone. “Sandra, bad news… your brother is dead,” my father informed me without preamble. Part of me panicked, fearing for Marky, but another part dared to be hopeful. “Which ONE??” I implored. “Steven,” my father answered. “Oh, thank GOD!!” I exclaimed. The words were out of my mouth before I could stop them. My knees almost buckled with relief. I was elated, but I needed to hide my feelings since Ryan was probably already wondering what kind of cold-blooded monster his brother had married; after all, what kind of awful person says ‘Thank God’ upon hearing that their brother is dead? ...Me, obviously. And this was how it went down: Both my brother Marky and my brother Steven lived in one of our father’s buildings. Marky lived in the apartment above Steven and had to walk past Steven’s door in order to get to his own. Prior to his death, Steven’s weight exceeded 400lbs and he could no longer get down the stairs by himself; my brother was completely housebound by his own fat. Marky had been helping Steven by taking his garbage out and shopping for his groceries and booze (all three of my brothers were alcoholics). But, true to form, instead of thanking Mark, Steven acted like an ungrateful asshole to Marky when he came to help. After a particularly abusive episode, Marky finally told Steven to go buy his own damn groceries and to go fuck himself while he was at it. After this incident, Steven stopped answering his phone and wouldn’t come to the door. I'm sure this behavior would have seemed alarming to most families, but Steven's reaction was typical for him, so to us, this seemed 'normal'. A few weeks later, Marky began noticing a smell coming from Steven’s apartment when he walked by. Marky and my father had a key, but Steven must have deadbolted the door from the inside. It was Mother’s Day, 2019 when the flies and the stench became unbearable, prompting Marky to call 911. The cops broke into the apartment and confirmed that my oldest brother was most definitely dead… …and had been for quite a while. More cops came. Mark and dad were not allowed inside Steven’s apartment, and the place became a crime scene. The cops later informed us that they were conducting a homicide investigation, but they wouldn’t tell us what they found in the apartment, the cause of death, or what made them so convinced that Steven had been murdered. The only thing the cops made crystal clear was that their two prime murder suspects were my father and Marky. ***** "Ding dong the witch is dead, the witch is dead, the witch is dead" -The Munchkins, The Wizard of Oz Thank you for reading.
Alex I want to thank you for the videos. I have used some of them for my students. I am a Communication professor like yourself. I appreciate all the hard work that you put into these. I am currently working on a persuasion OER book as well as designing an interpersonal and persuasion course for fall. I also want to mention that I am originally from Buffalo. Anyway keep up the good work.
Thank you for this. 🙏 I am passive. I would explode with anger and resentment often. I knew I had a communication issue to work on. That really hit home.
Thank you for this video!! I've been both passive/aggressive, passive, and assertive... It seems the situation - and who is the other person does make a difference. I have always feared conflict.. and the aggressor - being singled out and made a fool of. I've learned alot of confidence in the past few years. But I do find some of my old habits show up now and then.
I think I have a passive aggressive communication style (talking through people or clearly being upset but not voicing it) but not because I’m trying to be rude, but because I lack confidence and fear rejection. I have an irrational fear of saying something someone doesn’t like and getting reprimanded for it. Anyone else feeling the same have any tips?
Thank you for the video sir. From the 4 tips, I rated myself out of 10 for each... ended with a score of 15, meaning I'm only 37.5% assertive. Will definitely work on that. I believe the rest of the 62.5% goes to me being a passive-aggressive communicator. I don't speak much but when I do, I'm generally known to be too direct.
This is a mini course! I love it (also love The USA Office 😂). Big fans of all Gervais' choreography. My assertive communication skills score is probably 4.5/10, but apparently better than most 😂. That's worrying. Everyone can integrate this mini course into their minds... Starting... Right... Tomorrow (after you've all slept)!
There’s a great little book on Amazon entitled, “Hoots and Grunts” that addresses common everyday communication flubs that we make that can push others away from us.
This is an eye opening for me. Learned a lot how people communicate & why it doesn't work. It all make sense now. It's funny how I thought people would understand me without saying what I truly mean. Lol. Thank you for this valuable information.
I will be falling into the passive aggresive category. I have a long way to go before becoming a good assertive communicator. This video will definitely help me in that path.
This hit me home also. Me and (my)-husband, can’t communicate with each other, i paid attention that he’s the one who communicated aggressively, I can’t go through him or never had the chance to express myself. Because I’m the one assertively communicate, but he never listen 👂🏾 when he’s in that kind of ‘mode’. So I’m exhausted and tired. My husband is a ‘drama king’😢
@@alexanderlyon Well, I spoke to my dad and my dad feels this man was making of fool of me and of him. My father trusted this man to treat me like a sister and no matter how much I tried to tell my dad that I was virtually throwing myself at him, my dad kept saying that I should cut him off forever.
Thank you very much and really appreciate this super useful video. I am passive communicator especially some of my workmate use very aggressive communication way to communicate. Assertive way is most hard to master it. The root is good self esteem for us to speak out confidently.
Well, thank you, Alex. After I watch your video, I hope I can do assertive Communicators. Your explanatory is very clear and make sense also easy to apply.
Alex seems such a beautiful man we need people like him as presidents and prime ministers we might have a better world than we do today. Thanks for the content 👏
i generally speak in an assertive manner, especially if a discussion is held online; what i struggle with is for example situations in a workplace. i used to work as a waitress, and some of my coworkers werent as hardworking as me, so to say, to the point even my managers told me that i shouldnt let others use me. i tend to not want to cause conflicts, and i always think "well, i guess i can do this myself". several situations happened when there were things to be done, yet these specific coworkers would stand around and chat with each other or do anything else than doing what actually needs to be done. this is where i struggle - its hard for me to ask someone to do this, and it will keep taking a toll on me, ill silently start to get annoyed at this person instead of being confident and talking to them directly about the problem. but the biggest issue isnt even organizing what i want to say, its starting the conversation and actually going through with it, i dont want to sound rude or make a problem, even if i know its only logical if i address that kind of behaviour, or all the "what if they disagree with me", i just always give up on what i believe in when the social situations actually happen, and i hate it, i want to be better at controlling it instead of getting nervous and agreeing to everything the other person says anyways. i just found your channel but i will look into more videos of yours as they sound really helpful:)
Thanks for posting this. I'm gonna have to say though, being passive aggressive is sometimes soooo much fun and some situations require it. LOL! This is going to be quite the learning curve for me.
Maybe... but to the observer, it comes across as childish & weak/ cowardly. You can tell they want to say whatever it is... but for whatever reason they lack the confidence/ courage... so they go the passive aggressive route. It immediately makes me feel like I have the upper hand & makes me not take them seriously. It seems petty and high schoolish. The only situation I think it can be necessary is if dealing w a rude customer at a job where you fear getting in trouble... so you soften it a bit. And in that scenario... they know why you softened it & get the point... but if you have to repeat it to the boss... it doesn't sound so bad. It triggers me in most situations... brings out my aggressive streak. It either seems juvenile, sarcastic or weak & almost always ensures a more negative reaction than had it just been stated in a neutral or assertive way. I know I'm not alone in this and I'm just sharing my view because I think some feel it's less likely to trigger someone or cause conflict when the opposite is often true.
I really need help. I’m passive. I simmer. I get nervous socially and need to “calm down” before speaking. Ugh. I’m nervous just thinking about trying to practice expressing myself in a more assertive manner. I do have something to say. I just need to start with “I” statements. That’s a good beginning.
ok, it's good to have this scientifically identified groups of communicators. Two , three or more. I was taught the one simple thing - you should say what you think and always think honestly about others. One important point here - sometimes it's not so easy live following this rule...
I'm watching this hoping I'm assertive but no, I'm passive aggressive 😂 thank you for this assertively presented information 🙂 will be working on my communication!
It took me years to realize that I had to speak up when something bothered me. Most often, I would wait to the next day to approach the person (which you mentioned as a good thing). What I found is that the other person was often surprised that I brought it up the next day. I guess they assumed I would say something in the moment. But it takes me a while to process what I want to say. My tendancy is to be passive but I've found my relationships are better when I'm more assertive.
Thanks for sharing, Sara. I do recommend waiting a day if you feel you need the time to cool off or collect your thoughts. However, many times assertiveness in the moment can be more effective. It depends on the person.
Hi Dr Lyon. I’m loving your videos, thank for sharing theses valuable skills with us. How can we calmly and assertively respond to verbal attacks ( intentional or unintentional) . I find it difficult to respond in those types of situations, think quickly enough etc. can you recommend a few short phrases that may be helpful as responses when someone is being insulting or critical please? Thanks
I think I'm generally assertive or somewhere in between passive and assertive. I don't always feel comfortable being assertive and that's generally not because of fear of the other or feeling insecure. I think I am more afraid of myself behaving aggressive. I do sometimes intentionally use passive aggressive language when I am sure people know I am not serious. Ironic passive aggressive language can be a way of acting assertive in a comical way. And it can help to get the message across you don't agree but are sincerely willing to condone.
Thank your for great tips. I need to practice more on assertive communication style and I think assertive communication will need good emotional intelligence.
