Response templates are reusable messages that can be copied to case or task forms to provide quick and consistent messages to users. Resources: docs.serviceno... #servicenowcommunity #servicenowadmin #responsetemplate
Thanks and glad it helped. I was able to use this doc to setup in chat docs.servicenow.com/bundle/xanadu-employee-service-management/page/product/human-resources/task/hr-agent-ws-chat-response-template.html
