Some variables that I can add are level of organisation commitment and level of experience and expertise for the internal project team. If the organisation is committed and be able to make decision and clear roadblocks quickly, the timeline will be shorter. If the organisation has gone through similar transformation before, the ERP program will be smoother. Great perspectives and another great video! Thanks Eric.
Very refreshing and great summary. I’m going through an implementation right now and experiencing all of these issues mentioned and managing the SI partners proposal vs client’s expectations. It’s a tricky one to manage from a PM perspective.
A topic well-covered. I'm guilty as described at the vendor 'sales' side, however our team always walkthrough the proposed project plan with our customers and highlight the assumptions we've made and highlight items that they need to check and perform due diligence. We do this with a fine balance that will not delayed the contract signature. As we need recurring successful projects from our customers and word of mouth testimonials, we do have a stake in customers' success.
