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How to factory reset a Vodafone Wi-Fi Hub THG3000 Router 

icannotgetafreename
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A simple quick video on how to use a paper clip or pin to factory reset the Vodafone Wi-Fi Hub THG3000 Router modem.
tl;dw: Hold down reset button for 8 seconds
**Please Subscribe: RU-vid have required creators, like me, to have at least 1000 subscribers! I worry that they will up the minimum in the future too so every subscriber is gladly welcome.**

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16 авг 2021

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Комментарии : 151   
@fjew1869
@fjew1869 4 месяца назад
Thanks man it really helped
@freename
@freename 4 месяца назад
:)
@Stop_Elitists_Wars
@Stop_Elitists_Wars 2 года назад
If for any reason power plug is removed from socket or electricity outage etc, or sometimes without due cause - these routers loose Internet connection & resetting sometimes work..sometimes even after reset requires like 20mins to reconnect to wired Internet with 3x white active lights on router. Vodafone are less than informative about firmware updates etc.
@freddineagembe3803
@freddineagembe3803 10 месяцев назад
Thanks for the heads up, nice one buddy 😎
@freename
@freename 10 месяцев назад
How2
@Suchiiiiixzn
@Suchiiiiixzn 2 месяца назад
Hey ive tried this method that you have just shown here but my wifi button is lighting up at all do you know the problem?
@arsinoitherium
@arsinoitherium Год назад
That was brilliantly helpful - many thanks. I've subscribed. Oddly though - I still can't log into my hub with either the original hub password or the password I changed it to. I may have to email Vodafone directly.
@freename
@freename Год назад
Some of the letters on the sticker cans be hard to read. Check one Vs upper case i Vs slower case l. And zero Vs capital O etc.
@arsinoitherium
@arsinoitherium Год назад
@@freename I repeated the process, and I now have full access to the router information. Many thanks again.
@isaacgarcia8582
@isaacgarcia8582 2 года назад
Life saver 🙌 thanks for the video
@freename
@freename 2 года назад
Thanks for the thanks :)
@JPTHEBOSS222
@JPTHEBOSS222 11 месяцев назад
Will this help set the speed back to what it was or will it still be slow?
@freename
@freename 11 месяцев назад
Factory resetting is unlikely to affect speed.
@najeenaabdulhakkeem7262
@najeenaabdulhakkeem7262 5 месяцев назад
Will this help if my MacBooks iP address is blocked? Like I mean will it still connect after I factory reset the wifi hub router? Even if my MacBooks iP address is blocked off?
@freename
@freename 5 месяцев назад
What do you mean your IP address is blocked? How do you know it is blocked, what message do you get and who configured it to be blocked?
@hypnotherapycannock4734
@hypnotherapycannock4734 Год назад
Thanks for the video, I've got a red flashing light after the reset...home phone rings okay. Any ideas please?
@hypnotherapycannock4734
@hypnotherapycannock4734 Год назад
It's the wifi one that's flashing red, others are still
@freename
@freename Год назад
That's weird and I've not seen that before. Don't know what to suggest, sorry :(
@lukereintar19
@lukereintar19 Месяц назад
So it gives you like internet bc mine shows one light red
@najeenaabdulhakkeem7262
@najeenaabdulhakkeem7262 10 месяцев назад
What button did you hold onto, after you put the paper clip into the hole?
@freename
@freename 10 месяцев назад
Nothing. I'm only holding the router steady while pressing the paperclip in the hole so it triggers the tiny button inside. No other buttons are being pressed or held down during that process.
@najeenaabdulhakkeem7262
@najeenaabdulhakkeem7262 5 месяцев назад
@@freenameThank you
@austin_stepien234
@austin_stepien234 2 года назад
Do you have any tips on how to improve your Internet whilst using Vodafone Internet
@freename
@freename 2 года назад
If you are on an FTTC / VDSL product the best way to get the quickest connection is to make sure you have a filtered master socket and plug the router into the internet side of that master socket. This means that bad telephone extension wiring around your house can't impact the speed of your internet. What speed do you get and what speed did they estimate when you signed up?
@ViableSolutions
@ViableSolutions 2 года назад
This doesn't work for me. When I reset it it won't allow me to connect using the password that came with the router. It will however allow me to connect to the Guest WiFi. The router has 2 WiFi signals coming from it. The original and proper WiFi and a guest WiFi. But after resetting I can only connect to the guest WiFi. Can you tell me how to sort this?
@freename
@freename 2 года назад
Sounds like it hasn't factory reset. By default these routers don't have the guest wifi enabled.
@rogueplanet13
@rogueplanet13 2 года назад
Oof
@bijousongosongo-rq3hq
@bijousongosongo-rq3hq Год назад
Did you use a clipper to hold that little hole In the box
@freename
@freename Год назад
Yes. The paperclip was used to press the button inside the hole.
@nhitnut
@nhitnut Год назад
Hi there! Quick question, i have router's name: wifi certified 6, and in the internet section is flashing red light.. will it also work if i try to reset it? I am so panic now 😢😢😢 thanks
@freename
@freename Год назад
I'm not sure what you are asking really. If you use the factory reset option all the settings will go back to how the router was when you got it from Vodafone. If your phone line or fibre service is broken by something outside your house it is unlikely to fix that.
@KrazyAsif786
@KrazyAsif786 Год назад
I'm getting the same red light on the Internet but .. WiFi seems to work but ethernet not. On WiFi I'm only getting like 50mb of 900mbs! Going to phone Vodafone tmw
@sammees761
@sammees761 Год назад
Ah
@johnmitchell1614
@johnmitchell1614 Год назад
Good luck with that.
@markris_
@markris_ 7 месяцев назад
After reset, my internet light connection keeps blanking... from the router manual I see that this mean "synch on going"... what does this mean in your opinion?
@freename
@freename 7 месяцев назад
Same. I would also assume your phone line has a fault or you knocked the phone lead or connections while doing the reset. Check the cable between the router, filter (if you don't already have a filtered master socket) and phone socket.
@markris_
@markris_ 7 месяцев назад
@@freename If the phone line has a fault, then I guess only Vodafone can fix it, or?
@freename
@freename 7 месяцев назад
Only Vodafone. Unless the fault is something inside your house or something you did.
@markris_
@markris_ 7 месяцев назад
@@freename It worked always and suddenly stopped... so I don't think so...
@youtubeswrath9986
@youtubeswrath9986 Год назад
Hi if I want to connect a Internet cable from the Vodafone router to my xbox which colour cord do I use
@freename
@freename Год назад
Hello, the colour of the cable does not matter but it needs to plug it into one of the yellow ports on the router. The cable needs to be a cat 5 or cat6 cable.
@jamesturley5337
@jamesturley5337 2 года назад
Hiya mate my laptop won’t connect to the WiFi should I ring them up it’s working perfectly fine on my phone
@freename
@freename 2 года назад
Does the laptop work on other WiFi ok?
@jamesturley5337
@jamesturley5337 2 года назад
@@freename yes works perfectly normal on ee
@freename
@freename 2 года назад
First thing I'd do is change the WiFi channel (if that's an option on the router three days) and channel width (e.g. from 40Mhz to 20Mhz etc.). After that, probably most sensible to call Vodafone.
@jamesturley5337
@jamesturley5337 2 года назад
@@freename thanks matess
@jamesturley5337
@jamesturley5337 2 года назад
@@freename lol it works perfectly fine now thanks for the help bud
@BrownToast261
@BrownToast261 2 года назад
Hi, I was using my Internet with no problems yesterday and just b4 I went to bed it's said connected to modem but no Internet so I said I'd take a look in the mornin and it's still the same, the Internet light is flashing slowly, I've tried on/off and is still doin the same thing, do u have any tips
@freename
@freename 2 года назад
Does the phone line still work ok for calls?
@BrownToast261
@BrownToast261 2 года назад
@@freename it's not connected via phone line, just a broadband line to a local Vodafone provider
@BrownToast261
@BrownToast261 2 года назад
@@freename I've been looking all day, I've asked neighbours and they're Internet is fine and haven't found any fixes that work on Google, I'm at a loss
@freename
@freename 2 года назад
@@BrownToast261 How do you mean "just a broadband line"? Full FTTP, mobile dongle with data? The only setup I've seen with a THG3000 has been with the broadband coming in via the phone line but I guess they might use the same routers for other full fibre or mobile broadband services too.
@BrownToast261
@BrownToast261 2 года назад
@@freename I'm not sure, I was just giving the option to get a land-line installed or not, I didn't need 1 so I decided not to and they installed a white box to the wall and the pon connects to the modem, but the light to indicate the pon is working is off now, I'm wondering if that's the issue
@h8hello136
@h8hello136 2 года назад
I reset it all the lights flash and each one went out one by one again the only lights that are working are the Wi-Fi and power the internet and other ones don’t have any power
@freename
@freename 2 года назад
Are you on a phone line based broadband service? If so; do you have dial tone and can you use the line for calls? If you are on a full fibre to the property (FTTP) service with a second "ONT" box on the wall; I'm a bit stuck on any advice.
@Memes.net.24
@Memes.net.24 Год назад
I tried this and now it's just bugged my internet, I'm gonna have to get hold of vodafone to try and get them to help, is there any way I can do it without contacting them? When I try to connect to th internet it says "incorrect password" even though it is. Pls help
@freename
@freename Год назад
Vodafone have known problems right now: www.bbc.co.uk/news/technology-65230801
@sandylaws8648
@sandylaws8648 Год назад
Had no Internet for 7 hours just reset again for 4 time and switched off and on WiFi all now working. Milton keynes
@freename
@freename Год назад
@@sandylaws8648 I also see fewer people searching for this video so I guess Vodafone have fixed some or all of the problems :)
@jayjaycee2
@jayjaycee2 11 месяцев назад
​@@sandylaws86489.30am I b how him Im Cm I'll i:
@peterfielding4527
@peterfielding4527 10 месяцев назад
Does this work if ive forgotten all my passwords incl my online password? lol i changed them both and forgot
@theRealJohnnyG.
@theRealJohnnyG. 2 года назад
it doesn't work with my device, it still says password is wrong
@freename
@freename 2 года назад
Which password? And which one are you reading off and using?
@daverielly7045
@daverielly7045 Год назад
Iv tried this but it donest work my interner lght constantly keeps flashing the Wifi light is solid anybody any ideas what maybe causing the issue thanks
@freename
@freename Год назад
Are you getting your broadband through a phone line into the DSL port on the back of the router or are you using full fibre and have an ONT box on the wall also plugged into the power? If phone line based, is the phone still working for calls? If the line isn't working or has crackle or intermittent noise ok the line then that will affect broadband reliability.
@daverielly7045
@daverielly7045 Год назад
@@freename I'm using full fibre no the phone line is not working either
@freename
@freename Год назад
I don't have any experience of full fibre to the building Vodafone so I'm not sure what to suggest, sorry.
@windowwash3428
@windowwash3428 Год назад
I keep trying this and I can connect to the Wi-Fi but I can’t load anything on any device
@sammees761
@sammees761 Год назад
Ajjjj
@sammees761
@sammees761 Год назад
Try again
@shiki3324
@shiki3324 11 месяцев назад
Same here
@jeghamtech
@jeghamtech 2 года назад
I can patch it in french??????
@freename
@freename 2 года назад
I do not understand the question. (If you are asking if you can take the video and translate it to french on another youtube channel. Please do not.)
@gersonvazquez9597
@gersonvazquez9597 Год назад
Internet light still flashing red :(
@freename
@freename Год назад
That sounds like the phone line isn't connected or is faulty.. or if you've got a full fibre to the property service; the network cable isn't connected correctly or the fibre service is down.
@jagalpoulose5633
@jagalpoulose5633 Год назад
Hi my router doesn't show wifi lights.. I tried reset as well
@freename
@freename Год назад
Does it connect if you use a network cable?
@jagalpoulose5633
@jagalpoulose5633 Год назад
@@freename yes it connects
@freename
@freename Год назад
Strange. Does the web admin interface claim WiFi is turned on?
@damnitsjay
@damnitsjay 2 года назад
Mine is a Huawei Router.. how do I reset it
@freename
@freename 2 года назад
What model number ?
@damnitsjay
@damnitsjay 2 года назад
@@freename echolife hg8245h5
@damnitsjay
@damnitsjay 2 года назад
The power light comes on.. but the rest don't come at all.. and when I turn on my WiFi, it doesn't show
@dancingfrogsxb1276
@dancingfrogsxb1276 Год назад
My reset button doesn't work, it clicks but doesn't make the lights ho out
@freename
@freename Год назад
You are using a suitable pin or paperclip? Making sure it is held straight and securely and for a long time?
@coffeecakecharlie
@coffeecakecharlie Год назад
Same with me. These router are utter garbage. Reset worked on phone with technician but they had me holding it for 60s. That doesn’t work either. Junk
@freename
@freename Год назад
Maybe faulty reset button?
@coffeecakecharlie
@coffeecakecharlie Год назад
@@freename very possibly. Either way voda gone are going to send someone out. Not happy with the hardware regardless of that so will be buying my own router I think
@bromio9216
@bromio9216 2 года назад
My router keeps flashing white even after the reset, do you have any suggestions?
@freename
@freename 2 года назад
Which lights flashing white?
@bromio9216
@bromio9216 2 года назад
@@freename it's working now mate, I dont know what was going on last night but the internet light was flashing white
@bromio9216
@bromio9216 2 года назад
@@freename subbed to your channel too 😀
@davidricardogarciamoya9642
@davidricardogarciamoya9642 5 месяцев назад
Hi. The router have a red light. What is the meaning of that?? Thank you
@freename
@freename 5 месяцев назад
Which of the lights is red?
@davidricardogarciamoya9642
@davidricardogarciamoya9642 5 месяцев назад
@@freename the one with the Internet word
@freename
@freename 5 месяцев назад
@@davidricardogarciamoya9642 You would need to speak to Vodafone about that. Either their network has a problem or your line has been switched off due to some sort of problem [payment?].
@davidricardogarciamoya9642
@davidricardogarciamoya9642 5 месяцев назад
@@freename problem fixed. Thank you for the information and the video!!!!!!
@freename
@freename 5 месяцев назад
@@davidricardogarciamoya9642 What was the cause or what did they do to fix it?
@Chris558576
@Chris558576 7 месяцев назад
I had to do this several times before it would accept the default password.
@freename
@freename 7 месяцев назад
I would also highlight just how long and difficult to read the passwords are too. So there's a high chance of typing it wrong, especially if using a phone or tablet.
@martynferguson2480
@martynferguson2480 4 месяца назад
I must say Vodafone is shockingly bad for me ,my WiFi has been down over 16 hours and even with a reset I still see a flashing red light
@SignedIza
@SignedIza 4 месяца назад
Currently experiencing this right now. I am exhausted. Vodafone is not as it was before
@teebambrick8579
@teebambrick8579 Месяц назад
@@SignedIzadid you mange to sort it out
@mr80s-on6qr
@mr80s-on6qr 28 дней назад
I got the 2 year board band deal I close it after 6 months it’s terrible
@rogueplanet13
@rogueplanet13 2 года назад
What is the benefit of factory reset?
@freename
@freename 2 года назад
None unless you changed the password for admin or WiFi and forgot it, or changed a setting that messed up your internet and don't know what it was to change it back.
@rogueplanet13
@rogueplanet13 2 года назад
@@freename ty man 🙏
@CodeHiiro
@CodeHiiro 2 года назад
What does restarting a router do?
@freename
@freename 2 года назад
It will go back to default settings. If you forgot the password you set for admin or if you changed details (like the IP and turned off DHCP) and locked yourself out of the router - factory resetting it will put it back to how it was when you got sent the router. It won't do things like improve your internet speed or give you more WiFi range.
@5d32_killz
@5d32_killz 2 года назад
It will reset the router
@zaspav3
@zaspav3 2 года назад
@@5d32_killz very useful 👍
@5d32_killz
@5d32_killz 2 года назад
@@zaspav3 yes
@n.arbilon
@n.arbilon 11 месяцев назад
cheers mate, just got electrocuted 👍
@freename
@freename 11 месяцев назад
Sounds like Vodafone need to know about that as soon as possible. The most that flows into the router is 12volts, not enough to do anything unless you lick the circuit board. If you've managed to get a shock from it something is seriously wrong with your router and potentially others, it needs sending back to Vodafone and investigating.
@n.arbilon
@n.arbilon 11 месяцев назад
@@freename thanks, but no need, i launched the router straight at the wall right after it electrocuted me 👍
@SullivanEvolved
@SullivanEvolved 3 месяца назад
That was a good idea​@@n.arbilon
@America1776.
@America1776. 2 года назад
Yeah there is a load of red lights and no idea what it means
@freename
@freename 2 года назад
Which of the lights are red?
@America1776.
@America1776. 2 года назад
They're working now but I followed a tutorial which ended up removing Alexas data and itself from an account 😱😱😱
@smallies7154
@smallies7154 2 месяца назад
These modems are absolutely shit I gotta say
@freename
@freename 2 месяца назад
Yeaaaaa 🤘 A friend says theirs did a firmware update in the last few days and now their IoT vacuum cleaner can't now connect to it.
@RedViking2020
@RedViking2020 Год назад
Cheap crap. Had nothing but problems. So called full fibre not affected by traffic or weather. Never had so many problems. Refuses to connect to Xbox even if it does connect to general internet sites. No refunds,engineers drilling holes not needed,not seeing a new style box installed over the front of my flat door. Customer services hung up when I complained about the service. So on and so forth. The box quality matches the network
@freename
@freename Год назад
I also would refuse to use Vodafone for fixed line broadband and mobile. Their tax dealings alone about 10 years ago was enough to put me off.
@anugrahjoel5799
@anugrahjoel5799 9 месяцев назад
Mine has no lights showing turned it off and on even tried resetting with a pin nothing happened 🫠
@freename
@freename 9 месяцев назад
Switched on at the wall? Also switched on at the back of the Vodafone router? Has the power pack failed? Seems unusual that it has no lights on at all.
@anugrahjoel5799
@anugrahjoel5799 9 месяцев назад
@@freename switched on from the wall clicked the button on the modem also and nothing happened
@freename
@freename 9 месяцев назад
Sounds like something Vodafone need to replace. I assume another thing works ok in that power socket¿ (E.g. your wall plug socket hasn't gone wrong)
@anugrahjoel5799
@anugrahjoel5799 9 месяцев назад
@@freename the socket is fine. Called them today they will have a technician coming in 2 working days. Hopefully that fixes it
@freename
@freename 9 месяцев назад
Weird. I would have thought they would send one in the post.
@windowwash3428
@windowwash3428 Год назад
I keep trying this and I can connect to the Wi-Fi but I can’t load anything on any device
@freename
@freename Год назад
What colour is the internet light?
@windowwash3428
@windowwash3428 Год назад
@@freename the Internet light is white and flashing, then turns solid red, then turns off and the power button turns red when it turns off.
@windowwash3428
@windowwash3428 Год назад
Now the internet is flashing red
@freename
@freename Год назад
@@windowwash3428 Do you have broadband provided by phone line (plugs into an Openreach telephone type socket on the wall)? If so.. sounds like either you've recently plugged something into the phone extensions which may be causing a problem or your phone line has developed a fault.
@windowwash3428
@windowwash3428 Год назад
@@freename there’s a wire with a box labelled DSL FILTER that plugs into the wall. What can I do to fix this?
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