Didn't work for me, I have a brand new one that's giving me issue. I pressed and held down Play and + button after powering on but after several seconds of holding on, it doesn't turn off. So I'm pretty much stuck at your 2nd step
You talk a lot and very slow just to show me how to reset it I’m really considering even if it’s worth watching I had time to type all these before u even show me so like yeah………………………………. I even had time to edit my comment