How to fix a Dead External WD hard drive HDD - Data Recovery

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Hey everyone, today we are going to show How to fix a Dead External WD hard drive HDD - Data Recovery
WD USB-SATA Converter- • Converting 5TB WD USB ...
WD Data Recovery - • How to Fix a Dead West...
Need help with your repair? Visit our repair shop if you are local or mail in your device using the mail-in link :
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Опубликовано:

14 апр 2022

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Комментарии : 212

@boba6258 11 месяцев назад

Thank you SO much for putting this video up. You saved me 10 years of home movies and precious family memories!!!

@fanrod6r378 2 месяца назад

I have a WD drive that stopped working over 10 yrs ago and thanks to your video I was able to retrieve all my pictures and videos. Thank you!

@lolawhiteeagle8933 4 месяца назад

I have 1,000,000 pics from my photography. You've given me hope to retrieve them again.

@lolawhiteeagle8933 4 месяца назад

Light didn't come on. Totally bummed

@shaunlucky9645 2 месяца назад

Yea mine has failed too. Surprised it lasted 10 years but because I didn't know this would be an issue, I've lost data from all those years.It truly is a shitty feeling@@lolawhiteeagle8933

@user-sl4uj9wj5w 9 месяцев назад

Just finished following your instructions and using sled. Was able to get to all data on hard drive. So happy to get all our pictures back. Thank you

@lapfix 2 года назад

Check out our other Western Digital drive data recoveries as well as many more data recoveries on our channel!

@freddiecabral 5 месяцев назад

This video fixed my problem. I was able to recover all my data from my drives. Irreplaceable stuff. Thank you so much!

@lancen6805 Год назад

Ha!! I have the same drive but mine does not power on. I searched a few years ago online but didn’t find any tuts on fixing it. Glad I found this!

@ksc686 3 месяца назад

Thank you so much! This video helped me with the same WD hard drive. Saved all of my old pictures.

@francisputnam1821 5 месяцев назад

Thank for validating my process as I try to recover my drive!

@zaz4667 4 месяца назад

My WD my book gave out! I watched this video and bought a sled! Plugged it in and I am in shock! I can now access the drive and I got my only copy of some critical records back! THANKS! You saved me! Now I am going to buy 2 identical SSD to have as a main drive and a back up! I learned my lesson!

@nunomfp 4 месяца назад

Don't backup to an SSD...

@zaz4667 3 месяца назад

@@nunomfp Why?

@redangrybird7564 Месяц назад

@@zaz4667 SDDs have a life of 3 to 5 years, they are fast but not good for long term storage. They deteriorate even if you don't use them. Buy two external HDD from different brands, don't buy cheap ones, get good quality stuff.

@MrCorfuz 8 месяцев назад

Brilliant. Bought the sled and it worked. Thanks.

@PrincessPolyglot Месяц назад

THIS WORKED!!!!!! ALL MY FAMILY PHOTOS HAVE BEEN SALVAGED, THANK YOU SO MUCH!

@3-piece129 Месяц назад

Where did you get the new "SATA" sled to slide the hard drive into?

@Gee-qj6vk 5 месяцев назад

Thank you SO much! You are the man! My 1TB WD 14 years(!) old just started to do that exact noise you heard in your headphones. I crossed my fingers, bought the SATA docking station and it works!!!!

@HannahGabz 4 месяца назад

Can you help me also with mine 😭😭😭 I am so lost

@redangrybird7564 Месяц назад

@@HannahGabz just follow the instructions from the video, get a friend with tools to help you.

@juliovega9055 Год назад

Great explanation, thanks so much!

@petervad 6 месяцев назад

Thank you for this fantastic explanatory video!

@mdd1963 5 месяцев назад

Infinitely preferable to a drive with stuck heads, I'd imagine! Great video!

@jarius0301 Год назад

Thank you, sir. Have a great day!

@erikam3508 3 месяца назад

Thank you SOOO much. Saved me a bundle.

@paulc808 11 месяцев назад

I have the exact same unit. Thanks for the video.

@frogtree69 Год назад

Thank you so much for your time and effort for putting these videos up. $30 bucks on a sled and I can access my drive again

@reesemoney Год назад

yea i just order mine too and it should arrive today. I'm hoping i have the same luck as u.

@redangrybird7564 Год назад

@@reesemoney any update?

@tonydelacruz868 Год назад

Can I ask where you found the sled ? thanks

@susigan Год назад

which sled did you buy?

@darthdan3983 8 месяцев назад

What it called that I need to order my mini usb port or whatever it’s called broke and I need to replace it just like he did is it only called a sled ?

@IvanBorn2Rap Месяц назад

Thank you for doin dis video it saved me time and money and possibly my life bcuz of the sacred data I had stored on there 😊

@erictai525 Год назад

very nice & helpful, thank you

@pnabsie5830 5 месяцев назад

Thank you for this I am hoping mine is the same issue. Great vid

@gothhydran2241 3 месяца назад

Thank you for your tutorial because it really helped me! I have an old 160GB My Book that had the same issue where it wouldn't start up but kept chirping. Mine was a different type than in your video because it was a little difficult to open, and the hard drive had that long line of pins at the end (Not sure what they're called). However, I bought a SATA Converter on Amazon that takes 3 different hard drive types and luckily my old hard drive turned on and I was able to save my old media onto a newer and bigger external hard drive.😁

@davidmcmanus8148 9 месяцев назад

Oh mylanta! This video helped me save thousands of photos and video files! Thank you so much for making this

@gokhanyeter34 3 месяца назад

Thanks for the patient explanation. I have the same sound on my disk. Will the PCB board fail in the event of drops, or should we look elsewhere for the problem?

@luigiflorin5257 Год назад

Thank you for this! Super cool video! A+++

@lapfix Год назад

Glad you liked it!

@alexshatner3907 11 месяцев назад

@@lapfix mine powers on the light come, on but no sound at al,l what can I do?

@durtdominique401 Год назад

I love it! Thanks!!! 🙃

@dawnnestor8012 17 дней назад

Thanks for sharing. I've opened up my external drive now to get the sled. Do you have a link for the one you are using? Thanks!

@delucaplacido Год назад

Hi. Thanks for the video. I have the same dead hard drive but I have a feeling it is the actual disk drive that is damaged, When I plug the usb into the computer and power it on, it is recognized by the computer and i can see the device on my device list but I cannot open it. I replaced the mother board but that made no difference. Any advice or video on how to repair a damaged disk?

@RealTonybankz 2 месяца назад

YOU ARE THE REAL MVP!!!!!!!!!!!!!!!

@keepingitlowlow9506 9 месяцев назад

This helped so much....thank u💯💯💯💯👏👏👏👏and subbed too....Leesshhggoooo.

@kjam4236 2 месяца назад

Thanx 4 sharing this info...

@lolawhiteeagle8933 4 месяца назад

Where do u buy that particular sled? They look different on Amazon

@MrDrumitup 3 месяца назад

Great video, awesome learning. Hoping if you have any thoughts, I have a SSD Drive that isn't mounting on my Mac. I've tried to mount it in the terminal with a code but its giving me an error still. GetMasterBlock: Error 5 from read; amount=-1, wanted=512 mount_hfs: error on mount(): error = -1. Any thoughts would be greatly appreciated

@dekguinea4597 2 месяца назад

thank you for this video

@chadmiller1506 Год назад

I have the same drive. Just all of a sudden will not power up. Took the hdd out and connected my sabrent converters and it still can't get power. PC will not recognize it either. Could that be an issue with the pcb on the hdd itself? Got about 700g on a 1tb drive. Lot's of info on it I really would Ike to get off. Any idea?

@ciaramaxwell3738 Месяц назад

I purchased a sled as the power adapter connection disconnected from the board. This should be simple to transfer then right?

@selairium 10 месяцев назад

@lapfix do you have to use a sled, can i somehow just use sata and the other cable to use it as a desktop drive? mine is getting disk read error check disk codes, and there's no way to fix it using cmd since it doesn't read as a letter or anything what so ever

@Loopermanbeats 7 месяцев назад

Do you have a Tutorial explaining how to fix a smaller WD drive, like the one you showed in the beginning? Thanks in advance!!

@megamoviez Год назад

Does this work on a completely fried Easystore hard drive as well?

@RDDall 7 месяцев назад

What should I do about my WD My Passport, which just today stopped showing up on my Mac after I restarted my computer? (It's a 3TB, 2018 I think...) It won't even show up in disk utility. I then rebooted it a few times. No joy. I then moved it to my MacBook Pro and it won't show up there either. I did finally notice that the LED light is not really lighting up, although it hums, and I feel power going through it, but it won't mount. I'd been using it as my main external hard drive, and have it mostly backed up, but not entirely. Please help! I have some major projects on there! What should I do next?

@SmittyAZ Год назад

Thanks. No power LED, so I bought a new $12.00 power supply to no avail. I ended up doing it the way you showed. I already had some HDD readers.

@TheTurquoiseM Год назад

Hello. I ended up here because I think I have your same issue. It won't power up even though I change the power supply. I hope the data is safe :S

@user-fg1ln7ov1o 4 месяца назад

Mine is exactly the same and it’s been years. No converter can get it spinning 😢 can use some help! It has so many memories!

@andrewdeen1 2 месяца назад

going to try sata or maybe a docking station for my western digital 12tb where the input jack for the usb got damaged. has happened to every drive ive ever had.

@007Dec1965 Год назад

I have a WD Passport 5TB drive, its making the clicking noise , I opened up the drive arm goes back and forth a few time power light is on but it wont read this happened after i dropped the drive on my basement floor it fell out of my hand, can i recover the DATA on my own the plates are clear like a mirror, OR do i need to replace the arm reader?

@GS-km5yu 11 месяцев назад

I've got the exact setup however, the HDD I have doesn't so anything when in the dock/reader. Is there any suggestions or videos with help in extracting data or even transplanting the inner disk of the drive into a new 3.5 caddy? Thanks in advance

@HannahGabz 4 месяца назад

Help me to retrieve my more than 10 years of files and memories.. mine is not working. Just taking chances if someone will see my message and help me 😭

@EnriqueRodriguezFC Год назад

hello, Please i have the same disk stored away for so long, i dont have the ´power supply. Could you please tell me what power does it need?

@bmaz0178 10 месяцев назад

I have a sata to usb adapter and the drive hums like it running but doesnt show up. Would the sled be better or is it a different problem.

@truthbtold2349 4 месяца назад

What are some good tools to open the case of an external hard drive?

@tonylopez7069 Год назад

Bought a data recovery unit just like that to "rescue" a drive just like that from my old pc...your vid is the closest I've seen to answering my question, "WTH is wrong?" However, the unit arrived and it lit up (w/no noise) and still have not gotten the drive to reveal anything. I don't know if the unit arrived defective or the drive is totally dead - Note: I removed it from a pc that would no longer power up, if this helps. HP also, if the brand helps ('cause they usually suck!) Help!

@Fiercy_Fox 5 месяцев назад

A Hammer fell on my hard drive (it was inside a case though), now when I plug it into my PC, I hear the windows-recognize-sound, the light goes on, but then it sounds like the hard drive is starting, fails, starting again, fails again and so on, never showing up on my pc thus being recognized, not showing up in the partition manager. Is that the same issue as you described in the video or what could it be? Can it be fixed (easily)?

@tyroneshoelace4872 Год назад

I have the same backup hard drive. It was dropped and just clicks and won't read to my computer. What do you recommend I do?

@MsEmmysAttic Год назад

Hi. Thanks for the great video! I have a WD5000AACS external hard drive which measures 5.75 inches in length by about 5 inches wide. Which size/type USB-SATA converter would I buy? Thank you for your help!

@AbstractElement Год назад

I have the same drive XD

@faeriewiccan 11 месяцев назад

SABRENT USB 3.0 to SATA External Hard Drive Lay-Flat Docking Station for 2.5 or 3.5in HDD, SSD [Support UASP and 20TB] (EC-DFLT)

@faeriewiccan 11 месяцев назад

@@AbstractElement SABRENT USB 3.0 to SATA External Hard Drive Lay-Flat Docking Station for 2.5 or 3.5in HDD, SSD [Support UASP and 20TB] (EC-DFLT)

@Cam-wi3tp Год назад

same drive, mine makes the window sound when I plug it in, no weird noises. the drive indicator light flashes, I feel it spiining up and it shows up in device manager and in disk management it just shows as unallocated. I trried allocating it as a new volume, then I can see it but it won't access it, says it need to be formatted.I tried turning off the sleep option in the root usb, I tried to just hook up a regular sata drive and power plug from the ps, that shows up in bios but still can't access it. I tried it on my desktop and my laptop, all the same, nothing

@raymondsampat6143 9 месяцев назад

Hello I have this exact hd that have the click of death. How do I go about utilizing your services to recovery my data?

@manhow7339 14 дней назад

Thanks

@SophiaXiaoyuAralaCran 22 дня назад

I sure hope this can work with a 8TB Seagate model external drive, will try to do that soon when possible since it was silly enough that I had it less than three months then suddenly it starts acting up now; power light is on, but it makes a buzzing sound then a few clicks and stops with "USB has malfunctioned, Windows doesn't recognize it!" ugh what a pain and the thing is too new to be considered terrible since I didn't really use it much when I had to replace a PC.

@giangnguyen8344 4 месяца назад

where can i buy the power cord, lost it a few years back or misplaced it

@sariharis Год назад

wD are the worst type of external hard drives , i bought 3 and all failed !!! rubbish

@pratikskamble Год назад

I thing Seagate works best.... My hdd faild after working for 8+ yrs!!! They also give 3yrs data recovery warrenty!! I mean that's great 👍

@petergriffinson1907 Год назад

What’s a good brand?

@kencammo5699 Год назад

Idk seagates seem to be worse

@kencammo5699 Год назад

Everyone's situation is different. I had seagates fail on me much more often than WD.. however I have a 2tb ad and a 2tb Seagate both working great for a decade now. (When 2tb first came out)

@cecilm3720 Год назад

Agreed. I hate WD. Two of mine stopped working. So far no issues with Seagate. But the best solution is a docking station.

@brooklynbassfishing 11 месяцев назад

Hi I have a WD MY PASSPORT for Mac. I dropped it by mistake and now when I plug it in. It comes on & shows on my laptop but is running really slow or just freezes up. Anyway to fix this or just get all my stuff off it onto a new drive?

@sew_So_beautiful 10 дней назад

What if it's not making any sound but there is a slight bluish light? The desktop used to chime and give an error message every 30 seconds or so, which got annoying, but I couldn't access the files. So I unplugged it from the computer. I left it plugged into the power source, though, because I wanted to try it on another computer, in case it was a problem with my computer. I just now plugged it into my laptop, and nothing happens. Not even the annoying chime and error message.

@knightrcer Год назад

When I connect my WD it doesn't make a clicking noisem I do hear the windows detecting a device sound (which you said is a good sign) issue is I checked disk management and it find the drive at 0.00mb asks if I'd like to initialize ot and use a gmt partition. I say yes but it says it can't because it doesn't meet the minimum size at 0 00mb. When I plugged it in this morning and it was playing a home movie it paused resumed and then paused and wouldn't continue again. It froze up my windows I restarted a few times it took a while before windows can even get back to a desktop after the loading screen but it finally did. When I tried plugging in the drive again it wouldn't find it at all.

@garywoodside7238 24 дня назад

Got the sled looked like it was going to work no problem the light went on and started flashing but no start up beep sounds like the unit is working and the disc is turning but didn't show in my computer. Help please

@joshuaeldridge4623 Год назад

I have one that is a little newer than the one in the video, and when I tried to do what you showed, I discovered that the data was encrypted by the PCB board I was trying to bypass. Any advice?

@KrazyWorldWars Год назад

I'm in the same boat with the newer USB 3.0 my book.

@orrinbynum5978 6 месяцев назад

Hi. This was a very interesting video. I have no idea about where to go to even get help in getting external drives repaired. I have one damage drive and I also have and old 2010 IMac computer that i can’t get some of my old music files off of that computer. Can you give me any suggestions as to where I can go to get my old 2010 iMac computer repaired and my external hard drive repaired as well. I would appreciate any suggestions. Thank you in advance. I wish you continued success with all of you videos and I also wish you continued financial success as well. Have a wonderful day and week.

@roymartinez3567 Год назад

Great video! I actually have a similar external drive like the one you just worked on in this video. Any chance I could send it to you to see if maybe you can extract that data on mine?

@roymartinez3567 Год назад

So how do I go about sending it to you and payment?

@salahchikhi5997 Год назад

Hello ,, i have external hard drive WD 4 Tb 3.5 inc and the board of sata - usb are damaged i replaced it by an other one but i found problem that in my computer not showing all the storage just 1.6 Tb and thr other 2tb not showing even in disk management is there is a solution about this and thank you ..

@Blagon 9 месяцев назад

My WD Easystore 8tb won't come on at all. I changed out the plug to DC 12V because that's what it uses. It worked so I unplugged it. I tried to use it today but it won't come on so I know it's not the plug, I think it is the powerboard. Do you have a video to fix a HDD that big or should I go to computer store to fix it? Thank you

@maleman67 4 месяца назад

I have an older version of WD MyBook that uses USB Type B port. Also couldn't work when I plug it in. I disassembled it, took the hard drive out and it works with a separate SATA hard drive cable adapter.

@frankmoralesiii6908 4 месяца назад

I removed a 4.0 TB WD Green from it's My Book enclosure. I attached a SATA to USB cable after removing the board. The drive will not spin. NOTE: The drive does spin with the board attached but not when I attach the SATA Cable. What gives? Is the sled different than the SATA cable?

@darthdan3983 8 месяцев назад

How do I know which sata box/adapter sled to buy I have a WD 1.0 TB 32mb cache

@tazmo09 11 месяцев назад

My drive doesn't make any noise at all and 3 different computers won't even recognize it. Got any ideas for that? Thank You. Great video.

@XOLB1 Год назад

I have this same drive. My will light up and I can hear the fan or motor (not sure which) but it's not loud. The info does not show on my computer. If I purchase a WD USB Converter and do exactly what you have done, do you think I can recover the data myself OR do you think the drive is dead?

@lapfix Год назад

The method I show is a very rare and lucky occurrence. This method works best if the drive is completely dead. Also, since this goes behind another pcb, it is worth a shot to order a converter. If it gives you any other issues or you still can't see it, then there is a real issue with the drive

@XOLB1 Год назад

@@lapfix OK. Thank You.

@owlsunderscore7301 Год назад

So I did exactly what you did and my drive is a 1tb hard drive, when i connect the drive I hear the windows sound, but it doesnt show up on my drives. when i go to disk managment though it shows it as an unallocated drive with 239.9 GB. Is there a reason why the space is lower, and how can i fix it so it shows up in my drives

@atqtq Год назад

Hi.. did u get your answer? Because i've got the same problem and i try to recover data from it..

@cynthiaarrington2200 Год назад

Are there different sizes for that sled/caddy? If so, which is ideal for that hard drive?

@lapfix Год назад

It's best to get one that fits "3.5" drives as the will also fit 2.5"

@faeriewiccan 11 месяцев назад

SABRENT USB 3.0 to SATA External Hard Drive Lay-Flat Docking Station for 2.5 or 3.5in HDD, SSD [Support UASP and 20TB] (EC-DFLT)

@alexshatner3907 11 месяцев назад

@@lapfix can you send me a link to the Sata to sled cheaply cost? thanks

@user-nj9tq4il2i 9 месяцев назад

My wife has 2010 macbook pro that only has 2.0 usb ports. Is there a way to conect or convert a port to 3.0 to use the sabrent sata 3.0 external hard drive lay flatdocking station?

@Apo555PL Год назад

Hey man, that USB is that a USB micro A or B? Or maybe mini A or B?

@curiousjoe395 2 месяца назад

I have one of these and wondering if I can replace the current 1TB drive with a 6TB drive? Or will the electrics, etc. not be adequate?

@daniel4210 2 месяца назад

I was wondering the same thing

@thorsoldier666 4 месяца назад

I have a western digital my passport!!! I need to get all the data i have in there and is not letting me open it the external hard drive of course i put a password on!!!can you fix it? Has a weird sound like clicking or idk like when a cd is being read shows in the computer but cant open it...

@bourbon_sketcher 7 месяцев назад

I bought a new WD My Book 6TB external drive two months ago and it has failed. The noise it makes is both a dull 'groan' and then a 'squeak'. It no longer shows up in Windows 10; so I am not able to direct any recovery software to a particular drive. If anyone can make a suggestion on how to work around this, I'd appreciate the advice. Thanks👍🏻

@resolute123 5 месяцев назад

Question. I did everything on the tutorial however the HD doesn't show up. Opened in Disk Management and it sees the disk, but when I right click to "Change letter and path..." everything is grayed out. What should I do?

@bearforry3569 Год назад

That sled you used..............it had power? or the power is coming thru the usb connection?

@lapfix Год назад

It has a separate power connection for power and a data connection via usb

@nataliebaldwin4358 7 месяцев назад

My WD hard drive was make NO noise at all. I followed this video and used a SATA converter. The converter is getting power (light is on and makes the windows sound when I plug into laptop) but the light goes out when I plug in my drive, the computer makes another sound (like I disconnected the adaptor) and nothing happens. HELP!

@maxdevlin1240 Месяц назад

Do you have a link to the harddrive sled you use please?

@ma_deuce2233 18 дней назад

Any luck in finding the product?

@Hibbard1986 Год назад

I have a mybook that reads but very very slow, can I just do this but instead of sata sled, connect to a open sata port on my pc? does it need the sled?

@lapfix Год назад

If it's slow, means there is a problem most likely with the head. Sata speeds would be much faster. But yes, you can check the file format first

@Hibbard1986 Год назад

@@lapfix i tried optimizing it and defragging no speed change

@MrCasherek 5 месяцев назад

ok, but WD HDD drives have hardware encryption, in my case the system detects the drive but there is no data on it. what program to use to recover data

@JohnDurgin 7 месяцев назад

So, suppose I want to eliminate the mechanical drive and replace it with an SSD drive, maybe a 4TB! Can that be done?

@kerry1979 6 месяцев назад

Wow thanks I need to get one of those. Best buy Geek squad said would cost $800. to send it off & get mine files recovered. I am like I could buy a new computer for that.

@armandosantoyojr.9842 Год назад

Can I do this same process to recover my data from my WD My Book Duo?

@angelamcgraw3381 Год назад

The sled you're using...what kind is it and where can I find one?

@SmittyAZ Год назад

Amazon has several types of HDD readers.

@faeriewiccan 11 месяцев назад

SABRENT USB 3.0 to SATA External Hard Drive Lay-Flat Docking Station for 2.5 or 3.5in HDD, SSD [Support UASP and 20TB] (EC-DFLT)

@scalamasterelectros3204 Год назад

In my personal expiriens I sometimes head cliking drives and iff the clicks aren't non stop and It spins some times you can just run it for like a hour and then put it in to storage for half a year and it will magicly start worcking again

@SB-dg8hq 7 месяцев назад

It worked 🙏

@superkosack 6 месяцев назад

okay.... now i have the problem that once the hard drive is out of the case and i plug it into the removable slot and won't even power up.. is it completely dead now?.. was working fine before i removed it.

@pentiumvsamd 10 месяцев назад

Actually you can repair that unit by replacing one capacitor and check the power brick transformer, usually one of those are the fault and it can be fixed very easy.

@ram_bam 4 месяца назад

I can see my WD My Passport in my Device manager but can't get it to show up and file explorer to access the data. Any idea how to solve this?

@MsPLove04 Год назад

I have this same drive and my USB port is damaged. Is it possible to repair this myself? If so, can you make a how to video?

@lapfix Год назад

Best way is to take it out of the shell and connect the drive with a SATA to USB connector

@MsPLove04 Год назад

@@lapfix Thank you.

@nelsonktkm15 2 года назад

Hi My WD Black P10 didn’t Even Show In disk Manager it Only Pops up at The Devices And Printers And it Says Unknown USB Device Set Address Failed Code 43 Can Someone Please Help me out I Updated The USB Root Hub And Everything

@Mssclark Год назад

Same!

@user-hz1iw8td2z 5 месяцев назад

I was creating win 10 installation disk and selected my 4tb external hard disk to be the installation medium. Windows 10 turned my 4TB HDD into 27 gb small disk and all my External hard disk files went hidden. How can I recover my previously existing file son the external hard disk?.