How To Fix Blink Doorbell Offline Issue (Also works with Blink Cameras!) 

I had some similar issues as well, but with a wifi booster took care of the connection issue. As for the delay in the notifications, you can change it to notify immediately instead of after recording is complete in the Alexa app. I also ended up having this doorbell finally kick it, but amazon sent me out the newest version under warranty at no charge.

Absolutely!

How do you turn down the sensitivity??

Thanks for sharing!

You may want to try a wifi extender or booster. I was having similar issues and added the Netgear EX8000 wifi extender and it corrected it.

The same happen often with my blink doorbell. The bad part is the fact I’m continually should keeping an eye tracking about the doorbell working status, it is crazy…

Sometimes the best things are completely unplanned lol

Facts😂🎉

You can increase the volume setting for the chime, and also in my house I have added echo dots in our master bedroom and basement that also announce when someone is at the door and we are to far away to hear it. So you could add those to common areas she is at to help her hear it.

@@BusyBeeLiving Thanks, and apologies for hijacking your video! But my question is "Does the existing mechanical chime go off EVERY TIME you press the doorbell button?". On a Ring doorbell this is not the case; it's locked out for around a minute after the first press.

@@jonathanInLondonUK Yes it does, there is a setting that you can have it between 10 to 60s. Mine is set for 10s but I just went and hit it 5 times repeatedly and the existing chime rang every time.

@@BusyBeeLiving Looks like I'll be buying one :) Just need to sort out the fact that UK door bells run at 8V and not 24V but that's not insurmountable. Grateful thanks.

If you have an iPhone try this: Settings\ scroll down to blink\ turn off local networks then turn it back on\ open blink app\ scan QR code then it should connect again

I live in Michigan so our temps put it through a pretty good test last winter and it held up just fine. I had one offline issue and have replaced the batteries once.

@@BusyBeeLiving I'm in Ontario so likely similar weather. Did you install the doorbell with a Sync 2 module?

I added a wifi booster to my home, as I have cameras around the house and some were having this issue with signal strength. After adding the booster, the issue was resolved. It sounds like your father-in-law may have the same issue. I did make a video on the booster, hopefully this helps.

Actually, it’s just a reset🤷‍♂️, but I just had this again and it didn’t work. Had to call tech support and they found the doorbell was dead. They sent out a new unit under warranty with no issue. New video showing the design updates just uploaded.

I would contact Amazon, you may have a faulty unit.

same problem called support they just kept telling me its not wired correctly but it is...

I have this same issue. how did you resolve this

did you try using new lithium batteries

@@geraldmusaga6969 returned it got a new one it worked right out of the box didnt do anything differently

I would first pull the batteries and let it sit for a bit. This resets the system and sometimes you’re good to go after that.

You may have to go back through the setup process of scan the QR code to add it back into the system and then you can find it. Hope this helps, figure its worth a shot.

@@BusyBeeLiving this is what I'm telling you isn't working. I cannot add it because it's not listed in WiFi settings.

@@DonaldDrennan I have the same problem. Did you fix it?

@@sbjr903 the solution was for Blink to send me a new doorbell camera. I don't know what was wrong with it.

If you have an iPhone try this: Settings\ scroll down to blink\ turn off local networks then turn it back on\ open blink app\ scan QR code then it should connect again

Call tech support. I just had this happen again, and the doorbell itself went bad. They sent me out a new one and it was still under its warranty.

The contact plate or spring might be bent out of position, but be careful not to snap them. As for securing to the wall, this can be tricky but try to get it as tight against the mounting bracket as possible and then slide it downward until you hear it click into place.

Me too! Same

Most likely, as the module would lose power disconnecting the cameras to the wifi.

@@BusyBeeLiving My power went out last week and have not been able to reconnect the sync module. Tried a million times and kept telling me the wrong password. I used an extra sync module that came with one of my pairs of exterior cameras and it loaded right away. My 4 exterior cameras come back online, but both doorbells did not. I will try the battery removal and see if that helps. I love the blink system and their customer service is pretty good, but wondering why my original sync module stopped connecting?

I started having issues again. Contacted Amazon and they sent out a new one covered under the warranty.

Check your wifi strength, sometimes that is the issue with ours

I started having this issue a week ago today. Before that, it worked flawlessly.

I use a small flathead screwdriver

Exactly

I used a small nail clipper file. It worked

Yes, unfortunately the system still requires batteries even if it is wired.

With our camera system, we had issues at first with connecting to the network. We added a WiFi booster to the network and have not had issues since. Something they may help your situation 🤷‍♂️

Seems to be a daily occurrence lol

It’s usually this or Amazon lol

If you haven't already, try cleaning the lens cover on the doorbell. Other than that, the only thing I could think of is that its having to slow of an internet connection, so its loading a low quality picture.

I’m having the same problem

What is not working on them, connection issues?

Glad we could help

Please share what issues you’re having as this has been the only issue I have come across and it’s only happen once and going on 2years now with the system. I also found that a WiFi booster really help with the systems functions.

@@BusyBeeLiving ; Well, as I said, I purchased three of the doorbell cameras. The one I installed at my front door works okay. The ones I have at my side and back door very rarely work. My router setup is closer to the front door. I guess thats why that camera works better than the other two. But, my house is fairly small, one story, 1500sq ft.. Never have a problem with my wifi in any part of the house and my tablets even work outside in the yards. So I dont believe my internet service is the problem. I’ve tried resetting the other two cameras. I’ve tried taking out the batteries. I’ve tested the batteries with a tester and they are full. I then took the one from the front door and put it at the back door and it barely works. I have other blink cameras and they work fine.

@@ThePriceIsRising I had similar issues when I was first getting my system set up. The wifi booster fixed my issues, especially with the cameras set up farthest from the router. Maybe it's worth a try to see if it fixes your issues. Thanks for sharing, as this can give people an idea of some of the obstacles that happen when going with a wireless system.