How to Fix Canon Pixma Support Code B200 Error Message 

I have the multiple (5 ink cartridge version) so this video does not help, but here is a post I found that fixed my problem. It worked first time for me and reset the B200 error code: 1. Turn OFF Power 2. Open the print head bay (as though you were about to change inks) 3. Turn ON power 4. Wait for print carriage to start moving to the left and let it go past half way 5. Before print carriage reaches left hand side (but after going halfway across) shut the cover. 6. Leave the Printer turned on 7. Good to go. Good Luck!

Wow, after fighting with my printer all day, cleaning the heads, replacing 5 cartridges, ringing Canon (who told me to get a new printer as the hard drive had gone), and going to a friend's for the crucial document I needed to print, I finally came home, and, not to be beaten, tried your advice. I replaced the ONE tiny black ink cartridge that had not been replaced already, and hey presto, I now have the crucial document printed (too late, the one my friend did has already gone off with Royal Mail) but I am happy, my printer is not dead, I was not beaten, thank you so much!

I took various methods from this comment section to fix the B200 Error message on a Canon MX922. I did the open cover method and close down before the ink tray made it to the far left. Then I changed the ink cartridges and the error cleared and I was able to print. Thank you all.

I just tried what Paul suggested... and on the second try.... it worked! thanks for the great advice! and for a problem that happened 4 years later too!

After a very frustrating hour spent trying to find problem on Cannon website, came to RU-vid and found your video on second try. So easy. Thanks

My thanks to you Paul Chatigny. Your description solved my printer error. Really nice since I am printing my holiday photos. Merry Christmas!

Just had this error, from the video I learned it was the contact points to the cartridge itself. I have the 5 cartridge model, but I know I just replaced yellow so I took that one out, cleaned the little metal nubs that connect to the cartridge and put it back in. Just printed great! Thank you!!

Thanks Paul!!! It works, your a HERO!!

Sandra, Thank you so much for the redirect! I followed the directions and voila! Error message gone, pixma mg5320 working again. YAY!

Zoinks!!! I had this problem before and it didn't work, I havd to remove the heads etc and rinse them. This time, having ditched the ip 7250 and opted for a laser ( good move) I needed to print a CD for a job. Same B200 issue after allowing the Magenta to run totally empty. Replaced tank and tried this a few times and hey presto!! Many thanks. The only thing was I had to get the tanks to the middle, then unplug the power cable, replace the cable, then catch the carriage before it goes to the left. Otherwise the carriage simply never goes beyond half way. Worth bearing in mind if it doesn't work initially? Many thanks!

I found this ONLINE. Re: PIXMA MX922 with error code B200 (Series MX920) ‎09-29-2017 02:31 PM 1. Turn OFF Power 2. Open the print head bay (as though you were about to change inks) 3. Turn ON power 4. Wait for print carriage to start moving to the left and let it go past half way 5. Before print carriage reaches left hand side (but after going halfway across) shut the cover. 6. Leave the Printer turned on 7. Good to go. I tried this and it worked for me

If the B200 code appeared all of its own, without you having caused it by some intervention, the the following applies. The B200 error code can be caused by several failures: 1)A bent pin on the carriage that mates with the print-head. 2) a lose cable that connects to the carriage. 3) A burned out logic board. 4) a burned out print-head. If the problem is 3 or 4, you must replace both the logic board and the print-head, because either defective part could cause the other to fail. 2) is difficult to verify or reconnect by the consumer. 1) is perhaps doable by the user, but rare to occur unless damaged by the clumsy re-seating of the print-head. Most people wash the print-head with hot water to clean completely the print-head, then dry it overnight. It works sometimes. Other solutions are not possible by the user and it is recommended you buy a new printer. A visible overheated or heat scorched print-head, means you have a burn out in the logic board and/or the print-head, throw the printer away.

Your Printer Tutorial Video is Very Helpful ... Thank you so much .......👍👍👍

I have 5 cartridge one and this method worked! Thank you!

Thanks Paul. I was about to take the printer apart, you saved me some pain!

This worked for me. Things you will need, something thin to hold the STOP button dsepressed. I used my Drivers License. 1) Turn off the power. 2) Press and hold the STOP Button. 3) Insert Card between the gap of the printer and the STOP button. 4) Turn on the printer. If you do not get the error MSG. Continue to the Maintenance Menu 5) Clean Heads 6) Remove the Card so that the Stop is no longer depressed. Good Luck

Brilliant. New carts fixed my canon 4250. Thanks!

THANK YOU!!! YOU ARE A WIZARD YOUR SOLUTION WORKED PERFECTLY! WISH CANON HAD AN ERROR MESSAGE THAT SAID CHANGE CARTRIDGE INSTEAD OF ELEC PROBLEM:(

After recent power outage at my home, my pixma mg 8220 suffered B200 error (wouldn't power up except to say "contact your service rep"). The instructions I found among these comments, posted here by Paul Chatigny 5 years ago, worked for me after many other suggestions failed. 1. Turn OFF Power 2. Open the print head bay (as though you were about to change inks) 3. Turn ON power 4. Wait for print carriage to start moving to the left and let it go past half way 5. Before print carriage reaches left hand side (but after going halfway across) shut the cover. 6. Leave the Printer turned on 7. Good to go. However, before these steps would work, I had to manually pull the printer head toward the center, away from the rightmost position (with the power off). Otherwise, the head simply remained stuck on the right and I immediately got the B200 error.

The root cause of the B200 error could also be the bent pins that mate with the cartridge chips. They bend with time due to multiple cartridge insertions over years. Each cartridge chip (a SIM card lookalike little PCB) has corresponding 5 pins located in the print-head carriage. The pins should all be nicely aligned, pointing straight up. Once aligned, a bit of clean with a cotton bud and isopropyl will do the trick. B200 error gone.

Thank so much man for this video, I solved the B200 problem, you saved me from buying a new printer!

Thank you very much - you have just saved me £££s with the power off I very gentle moved the cartridges out of the safe park area and replaced the cartridge that was empty. Just re powered and let it settle - it prints perfectly

Really great help this videos was and never mind about the electrical side of things as your not throwing into a bath whilst connected you only do that if you want to do away with your mother in law. All I can say it worked for me I got rid of the error code and its good to go as new love your work

i had Canon MG5420 and had same error codeB200 .........and i fixed it with same trick explained by ste sand .THANKS A LOT MAN..........................literly took 1 minute to fix...............................AGAIN THANKS A LOT.

This fixed mine... 1. Turn OFF Power 2. Open the print head bay (as though you were about to change inks) 3. Turn ON power 4. Wait for print carriage to start moving to the left and let it go past half way 5. Before print carriage reaches left hand side (but after going halfway across) shut the cover. 6. Leave the Printer turned on 7. Good to go. Thanks Tom hardware

Enjoy your videos.. I have a canon pixma pro 10 that has went into b200 error. The printhead is in the "park" position. How can I get it to go in position to change the print head? Please and thank you..

I have a Canon Pixma MX922 (5 cartridges). Unplugging and waiting didn't work. The cartridge carriage wouldn't move to middle position, so I pulled it there by hand, shut down, and restarted. That did the trick!

Was trying to change the ink cartridges on my Canon MX870 when my small child closed the paper output door and the printer tried to move the print head (yes, with the cover open!). Heard ominous clicking sounds. Got error message. This video helped me to figure out that turning it off for a few minutes, and removing all the newly installed cartridges before turning it back on, would clear the error. ( Before I did that, the print head wouldn't move and just kept clicking ominously).

good call. it helped. I ended up replacing all nozzels and then doing the head cleaning

GmiasWorld: Yours is likely the best solution method. Regards. UK

Thank You! It worked!

Excellent Bro, Good job, Thank you so much

this worked thank you very much

This does not work at all. How can you show how to fix it, when the printer you are working on works fine?

I have Canon PIXMA5500 printer that is jammed. Support Code 1303 is the error. Can not figure out how to get piece of paper out! Please help! Thanks..

Thank you very much, I followed your video and fixed the problem.

Sandra Jones...you little champion...much obliged....so amazed...! Saved outlaying expenses and time to solve this problem....woo hoo !

I tried the method with closing the lid before the head went all the way to the left on Pixma IP7250. Error B200 disappeared, but when I tried to print something my printer died totally. I can't turn it on again. Completely bricked.

cheers mate this got it working perfecto!

Ended-up roundabout here after doing a Google on the B200 message, but my problem was that the cartridge tray on my Pixma Pro-100 refused to move at all, so, this here little fix (however interesting and no doubt helpful) didn't solve my problem. I was able to resolve the issue through sticking my hand inside the printer (which went in just far enough to reach the cartridges) and tried pushing on the cartridges. It helped as after a reboot the sled containing the cartridges came alive and swiftly moved to the center. Hadn't used the printer in over a year but after the problems it printed A3 photos flawlessly, without even having to swap the ink cartridges or clean the printer head...

I have a Canon MP620 and I fixed my B200 error by fixing/opening the air vent on one of the cartridges which was blocked by the orange tear-off which didn't tear off completely. Actually I couldn't remove the remaining tape blocking the air vent so I just used a sewing needle to open up the air passage on the top of the cartridge. The error was happening all the time before, even when I just turned on the printer. Before I discovered the problem, I tried flushing the print head with warm water several times but the error came back after a short while. I had even ordered a new print head thinking it was a problem with the head. But it is completely normal now after fixing the cartridge.

I have an MX722, I had to replace all the cartridges that were low/near empty, then it started to work again. Thanks, I was thinking I was going to have to buy a new printer...just one more month...just one more month... Thanks!

my canon mx 512 keep saying paper jam even though there is no paper on it. need help pls ty

very helpful thanks

Hola buenas tardes quiero saber como puedo quitale el error B203 a mi printer canon MG6620 por favor

Ste sand Thank you! It worked!

The "set sand" post is correct for an MX860.

I solved mine by simply unplugging it while it was turned on then plug it in and it worked fine.

Thank you for those tips

Link that Sandra Jones has provided fixes the problem! and yes is about 2 sec. Thank you for sharing Sandra Jones. I have MX870. It worked on it.

This actually worked for me

After trying about 10 different things to no avail, the best conclusion I have arrived at - printer cost $48 new about 4 years ago; ink used over the years was essentially maintenance, so the printer now lies somewhere in a landfill. It served well, but has been replaced with a printer with large ecotanks.

Thanks very much!

After removing the cartridges and the printhead, I cleaned the printhead and printer contact with isopropyl alcohol by dobbing with a cotton swab (not wiping), dried it with compressed air, and replaced everything but still had a problem. I then turned the printer off and then on and opened everything to drive the printer mainboard nuts to make it reset and then closed everything. After processing and processing and processing ad infinitum, until I had to take time out to shave, it finally works.

Replaced the ink cartridges that were blinking (two non brand cartridges), and my ix6520 is working again! I've been using non-brand cartridges for years now with no issue, and one or more is always blinking because Canon doesn't care for them, and it usually makes no difference. So it had to be some electrical hiccup going on. They were both nearly full, by the way, so it never occurred to me that I should change them! The ix6520 is a five cartridge system, so start with the blinking cartridges first. It's worth a try before you trash the machine which I almost did.

Thank you! It fixed my printer! (Paul's method)

I have a cannon MG5400 that was showing the B200 error. Could not get it to stop using any of these methods, I could get it to start without the error some times but it would always go back to the error code B200 if I tried to print. Finally did a factory reset done through the interface, that seems to have fixed it, hopefully for good. Had to re-setup the wifi but that was easy. It found my wifi network, all I had to do was put in the wifi password and it worked and I could print to it from my PC after that. I need to replace this thing, any one recommend a newer model that you can successfully use aftermarket ink cartridges and refills? Cannon can suck it, I'm just not going to pay their stupid high ink prices.

thanks a ton. it worked.

THANKYOU FOR YOU SUPPORT

I FIXED IT!!! I have a Canon MX922--all I do is unplug the printer when I am not using it! Now, every time I plug in and turn on, it PRINTS!!!

Hi. I need the software resetter for my Canon maxify MB2140. Please Help me, I have been trying to remove error 5B00, but no success until now

Thx to the comments, I fixed my issue. Just close the lid when ink cartridge is about 3/4 way across. Stupid canon! Why make it so hard to reset an error code..

how do i fix my printer its saying error code m5b14

I have a b2005 code which I don’t know where to send for a repair

Here's what worked for me. If anything else fails try the below - sure it wil help: 1. Turn off power and leave plugged in. 2. Open lid and slide ink tray to the far left. 3. Press power button 5 times. 4. Close the lid and let the machine reboot. At this point the printer should return to home screen. When I first did this I tried printing and the error returned. So I did it again and tried going to the Maintenance menu (on printer) and running a cleaning cylce, error returned. Printing a test page also resulted in error returning. What finally worked is after step 4 I placed a page on the scanner bed, and ran a black and white copy. It took several minutes but it finally spit out a page. So my step 5 is.... 5 Open scanner lid and place document (with something on it) on scanner bed. Closer scanner lid. 6. Run black & white copy from printer menu. If my last two steps don't work for you I suggest trying any other processes that might result in the printer actually having to print a page. Some people had results with the cleaning processes, copying worked for me.

Thanks it worked

I have a canon mx925 and this problem appears when I try to print. if I change the printhead can I solve the problem or not?

which means assistance code 9500 in canon mx531??

Worked for me, thanks

B203 error is the same?

thank you!!!!!!!!!!! worked

thanks its work

Thanks!!!!!

After I cleaned the main black cartridge & reinserted it, the printer's electricity cut out. the cradle with the 5 cartridges is permanently stuck on the right now. And I can't get any electricity to turn the printer back on. Help anyone?

The yellow color does not appear, please help? Although I cleaned the printer manually and with the computer

can u help me how to fix support code 1702 "says in screen contact service provider" can u help me how to fix it? thanks. i olready reset but it says again..

Hiii i need help with maxify mb 2010 error B503 plzzzzzz

Try, 1. power off, 2.lift lid so you can see ink carriage, 3 turn on,but before carriage reaches far left shut lid down. Thanks Toms hardware.

thank for your help i got it fix . it had something stock inside of it.it was a hair pin..

My printer crashed at the worse time possible homework and exams are coming up. I tried all the fixes above and it did not work. In this case you need to unplug the printer set the head to the middle and plug back in and restart the printer. With the cover open once the head is going all the way to the left close lid in order to get to the options menu or normal menu. Now that you are in normal mode and the menu pops up you print 4 pages of anything (Make sure cartridges are not empty or near empty since it will fry your head). After successfully printing 4 pages the b200 error will change to a b52 error (incorrect head error). Turn off printer and clean the electrical components of the head by lifting the level and taking out the printing head and put it back in. Now the printer will clean the head which will take about 4 minutes. Give it time and it might work for you. (if this doesn't work repeat steps but wash the print head before starting up) b200 error is Cannons way of making you buy more components

I swapped out the last cartridge I replaced and Wa La , error gone. Thank You.

THANKS SIR

i love you

This does not work for me. :( any advice??

We recently had 2 Canon printers that stooped working after software installation. The most recent, Pixma MG55350 had B200 Error. I played with it a little bit more and it shut down all together, there is no way I could turn it back on. Removed the PSU and checked it with a voltmeter and it was fine, I put it back in and had error 5100 . tried to turn it off and on and the printhead carriage started very strong and fast knocking from the left end to the right end, I thought the printer is going to break, and it displayed 6A81 Error. I had now given up and bought a new printer, not Canon of course. Has anyone seen that?

Thanks Cool BUT Another thing I believe we are missing is the "BED" of the printer heads, where they "SLEEP" when not in use, needs come cleaning. Observe where the printer cartridges/heads position themselves in their bed position when the printer is turned off. This area of the printer is where the heads rely on being clean and able to seal from ink drying out while not in use. While turned off, move the heads over so you can access this area. Use a flashlight to see well. Using a water-wet-moist paper towel/napkin, clean this area and any rubber flaps. Constantly turn the paper to a clean area until it is a dirty ball. Repeat with a new wet paper towel/napkin, up to like 5 of them. You'll never get all the ink to come off but at least the majority of it. This might be the reason our heads are drying out or clogging because we've never cleaned their "bed area". Take care

I had this happen on 2 Pixma MX922 printers. I threw the 1st away .. but today 6 mos later my 2nd printer developed a B200 error too I followed this gents advise. It cleared the issue only until I again tried to print .. then B200 again. I did this several times .. B200 each time. Using the classic troubleshooting methodology I wanted to look at the last thing I changed. In the A.M. I putt a new yellow cartridge in the printer. This was a 3rd party ink. Generally they work fine .. but this one had no brand .. but does have part number CLI-251Y/XL . So I restarted the printer .. then pulled the plug when the carriage was in the open area. I replaced the new no brand cartridge with a Cannon one (but left all the other cartridges which were a known 3rd party ink) . Presto .. the printer came back to life and has not failed again. I am 99.5 % certain it was this cartridge So what you should take away from my discussion here is that for reasons unknown the Cannon throws an incorrect error code (B200) and declares the head bad, when in fact the printer is just disagreeing with one of your cartridges. The printer is fantastic , but it has its nuances .. .and this is a big one. I threw a good printer away because of it. Don't make the same mistake !!! Cheers!!

OF COURSE the company wants you to scrap the one you have and purchase a new one.. especially if you are suing non oem ink. Replacing faulty OEM cartridges gets expensive quick! I have had my Canon Pixma MX922 for 6+ years (2017-2023 so far) using NON oem ink right off the bat. Only just recently gotten the B200 error (2nd time now) after trying a different non oem brand. Luckily for us, after hours searching online and trying other things, the ONLY way we had to fix was taking out the printhead and flushing/rinsing it with warm/hot water until no color is seen, the letting it sit on a paper towel to dry overnight. Replaced in the machine the next day, put the same inks back in and start up the machine. It starts whirling and buzzing to do its thing of cleaning and getting ink ready, taking about 5-ish minutes... then prints perfectly. That is the basics, besure to turn off your machine when you have your hands inside it as some of the different versions are deeper inside than others.

You are one good lookin' dude.

The easiest way to fix this error is to open the printer as if you were going to change ink, wait for the cartridges to move past the half way point around 3/4 across and simply shut the lid. This works every time for me, although it may take a few tries. The method described in this video did not work for me and it takes a while-this method is much easier and after you complete this simple technique, a person will then have control of the printer and can do whatever type of maintenance they would like-it gives you your printer back

Bingo! Thanks.

merhaba ben şöyle anlatım ben canon mg6450 cihaz aldım ikinci el olarak aldım üzerindeki sağlam gibidi az hafif cizgili yazıyordu bende video daki izledim hafif ılık su ile temizledim ve sonuç yazmadı ve yazıyor gibi yazıyor boş kağıt çıkarıyor ben nerede hata yaptım bende çözemedim şimdilik yazmıyor boş çıkarıyor yaani yazıyor gibi yazıyor bu sorunu yardım edecek kişileri bekliyorum...

I'm one of the many that this video did not help. But I DID find help in the comments...

I thought he was cute so here I am learning how to fix a printer.

5B02 ERROR MX394

الشرح كان مفيد جداً كما ان الطابعة عادت الى العمل

This error can also be caused by a dead print head, or a bad main board, or both. We have had at least 25 people over the last six to eight years come into our shop with this error, only to find out that the main board is toast and it blew the printhead. In some cases, you can check the ribbon cable and see one of the traces in the cable is burnt. Before we discovered this, we ordered in and replaced the printhead in one machine, and it blew the head right away. That was a $100 head. If none of the tricks here work, I would not recommend replacing the head unless you're willing to risk blowing a new head.

hi i have problem with my canon pixma mp170. is all way telling the paper is jammed i do eveything it dont work i need some help please

If there is a solution to the problem of an egg paper stuck inside the printer and cannot see it, how can I see it? The printer Canon MX 475 👍👍👍👍

I came here to fix that issue on my Canon Pro-100, which is arguably the worst purchase I've made in my life. The set-up was a nightmare, the wifi connectivity crapped out constantly, and then after making about 20-30 prints it died altogether. Doesn't get much worse than that.