Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs. I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)
Thanks for the fantastic video. I had a problem with unreliable key presses on some keys. Sometimes the key press did not register unless pressed dead centre and with pressure. I removed the key cap, rubber button and white plastic retainer clip and using your method. Underneath I found small dirt particles which were causing the problem. I brushed the socket clean with a toothbrush. This solved the problem.
Man! I thought I'd need to replace the whole keyboard with a tedious disassembly because of one stuck key. Thanks to you it is fixed in just a few minutes. Great video!
Excellent video, thank you. Recommend showing how to reassemble the 2 plastic pieces under the key as they are specific and a pain to put back together.
Thank you for your help taking the key and clip apart safely! My issue was that the white clip was sticking to the key and not snapping in place. After taking the key off I saw that the metal pin on the bottom left was rotated slightly counterclockwise compared to the pin on the upper left. I use my flathead to bend it to roughly match the upper pin, and the clip was then able to snap in place. I'm now able to use the key normally. This almost certainly happened because I pressed the key too hard and very often. In retrospect, my attempts to snap it back in place by pushing down on it really hard only made it worse.
iT works!!!!! I thank you sir and in case anyone encounter the same problem I did after installing the key it doesn't bounce back up right it will be coz the retainer clip one of top two isn't fit right under the hook and you will have to push back into place properly.
Great video, appreciate you walking through the steps. I'm still having trouble getting the outer key back on unfortunately. One thing that was different was that when I removed the key the plastic thing that's also removed came apart as two separate pieces. I thought it broke since I didn't see it in the video, but I noticed there is a small notch half way up both sides of the larger piece where the smaller center piece can be inserted. I think I inserted it correctly based on removing & inspecting another key, and also based on the fact that the plastic snapped into place as you showed. But yeah, when I put the key in the center and press down it just doesn't click or anything.
I realized I placed the plastic part the wrong side down. The key now somewhat snaps back on but it's a bit crooked and not flat on. Will see if I can fix it.
@@noobslayer9291 It's still crooked unfortunately. It's my work laptop and I am on vacation for a while now so I'm not so pressed to fix it at the moment. But it's annoying enough that I do need to fix it. It feels really silly bringing it into a shop but I'm not sure if I can do it myself.
Thanks man..this helped a lot...didn't know that we can remove the white cover inside... :) Pressed a white raised rubber dot always for backspace for quite many days..!
I spilled coffee on my Dell Xps keyboard and now my BACK button doesnt work, I took it apart before I saw your video. I think I might have break it already. Can I send you pictures of what it looks like?
You can post a video to your own channel and then message me back here. I can then view it and advise further. Just so you know, liquid spill situations can be hard to troubleshoot just one issue as multiple different components and boards including the motherboard itself, could all be faulty. After a liquid spill, you want to first make sure the computer is 100% dry. You would turn your computer off immediately by pressing and holding the power button until the computer turns off. Then you would disassemble the computer as much as your comfortable with, at least trying to remove the bottom case. Then you would turn it on its side and let dry for a couple days. Have you done this yet or are you sure the computer is dry?
Thx for the video! One question: if you have unrelialbe keys how can replacing the plastic hinge help? Does it also contain the "sensors" or contact points ?
There are not electronic components in most key assemblies. Replacing key components will only 'fix' your key if those components are physically damaged and need to be replaced which is what this video is a tutorial of. Your keys are unreliable? What is happening? Are your keys physically damaged?
@@PC_Monkey Thx for the explanation. The keys does not feel damaged, I just have to press some keys harder or 1 of 5 key presses are not getting registered.. I will try to remove
Thanks man, a hair got stuck underneath my V key and the whole thing blew up on me when I removed it. Even the white buttefly thingy got in 2 pieces. luckily I could reference off of your video to get it all back together.
Thanks can you please do a video of how to connect stuff like Bluetooth and change the background of it and how to understand a computer and how to get to the drive
Sure :) Always looking for more ideas on things that can help people. Ill try to get a video up about changing background and linking to Bluetooth by this weekend :) !!
I have a Dell XPS 13 7390 2N1 and when I pop off the key it has a different mounting mechanism underneath the key than shown in this video. There are 2 separate little pieces under the key. They are more difficult to work with than the type of mounting shown in this video.
Thank you for the video! I'm still have a few issues though- I took off one my keys to figure out why it was being so noisy and when i tried to put the key back on it wont go one ;-; i followed what you did in the video so what am i doing wrong?
@@becausewhynot6127 The cap should just snap back on then. If not, the hinge clip has come out or damaged. If not that, then the clips under the key cap are damaged. The key may then need to be replaced.
excellent video My "I" key is sticky and have to press firmly 3-4 times to make it work Have blew air around it as well as wiping a cleaner around the area Still sticky Any Idea? Thanks
I dont use toothpicks as they are not usually strong enough but you can try what you think will work if you cant get your hands on a driver. This will help you see how to reinstall the key assuming its not broken
Usually they are not sold separately. You would need to purchase a entire key assembly. I usually get my keys on Ebay or www.replacementlaptopkeys.com. If you cannot find a loose key for sale, you may have to purchase a keyboard and take a key from there.
i tried this method on my arrow key because it wasn.t moving on one corner, it is back in place BUT now the opposite side (left top corner) is coming out of the keyboard when i press any other corner. I then falls off the keyboard again. The key and retainer both aren't broken from what i can see.
If your Key Cap is not clicking down in place correctly, it is most likely due to the Retainer Clip not being properly installed or damaged. Remove the Cap and inspect for damage or that its not laying down flush and properly snapped in itself. Compare to another Clip if needed by removing another Cap.
If my keycap is unstable after putting it back on, does that mean I broke the retainer clip? When I opened it, it came in 2 pieces, I can get it back on fine but it's not stable
If your Key Cap is not clicking down in place correctly, it is most likely due to the Retainer Clip not being properly installed or damaged. Remove the Cap and inspect for damage or that its not laying down flush and properly snapped in itself. Compare to another Clip if needed by removing another Cap.
I usually get my keys on Ebay or www.replacementlaptopkeys.com. If you cannot find a loose key for sale, you may have to purchase a keyboard and take a key from there.
For dell xps 15 when I press down harder on a particular key it sometimes makes a "crack" or "popping" sound and it feels as if there is a loose object being crushed between the key and the underneath surface when pressed. Would this most likely be due to a damaged retainer clip or another component such as the rubber component in the center?
It could be due to a lose or damaged retainer clip or one that has come loose and needs to be reinstalled. Or there could be some sort of dirt or other particulate under the key that needs to be cleaned out would be my guess
I usually get my keys on Ebay or www.replacementlaptopkeys.com. If you cannot find a loose key for sale, you may have to purchase a keyboard and take a key from there.
Hello Thanks for his video... the issue I'm having is that the key in question now stays stuck inside... strangely though as I am writing this, it's working fine, lol... I'm not sure why XD
@@ReubenMRU Either something is damaged and needs to be replaced or the assembly is not installed correctly and just getting stuck. Are you able to disassemble as seen here? I would do that and then inspect for damage. If none is found, reassemble. If a component is damaged, it would then need to be replaced.
I usually get my keys on Ebay or www.replacementlaptopkeys.com. If you cannot find a loose key for sale, you may have to purchase a keyboard and take a key from there. However, not many sellers sell that rubber spring :(
the middle part of the hinge keeps sticking on to my base of the keycap itself and its super annoying because its an i key aswell I may have broken it like you said
If your Key Cap is not clicking down in place correctly, it is most likely due to the Retainer Clip not being properly installed or damaged. Remove the Cap and inspect for damage or that its not laying down flush and properly snapped in itself. Compare to another Clip if needed by removing another Cap.
If your Key Cap is not clicking down in place correctly, it is most likely due to the Retainer Clip not being properly installed or damaged. Remove the Cap and inspect for damage or that its not laying down flush and properly snapped in itself. Compare to another Clip if needed by removing another Cap.
There isn't really a good way to reattach those Rubber Springs. They are not meant to be replaced. Best advice is try to use a small amount of glue. If that does not work, you may have to replace the keyboard.
@@jonathansimpsontarling9655 All keys will be slightly different to the point where most retainer clips will not fit into computers of a different model. However, they are all basically the same. When you say, you want to check it, what are you referring to?
Check out the FAQ's on my videos next time! Could help you get an answer faster :) Because they key can usually not be reinstalled with the Retainer Clip and the Key Cap still attached to each other, you would have to separate them as seen here, using a small flat pry tool.
@@zk_darn377 They are very breakable parts. Many computer shops wont even do key replacements because they are not worth the risk of breaking it to them. :( Good luck
Ya those are a pain :( They fit together usually by 2 pins on the inner clip. 1 on the left and 1 on the right. They fit into holes on the outer clip. The best way to see how they fit together is by removing another Key Cap from another Key and comparing it to the Clip under that.
