How to fix Shaky Samsung Spider Arm Washing Machine [FIXED] Imbalanced - Replacement, Flange Shaft 

Update: the Dryer in this video ended up leaking gas, needing a Valve replacement. The Belt also needed to be replaced. Due to the cost in parts, I decided it was time to replace the set: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-dpphpJzCjYw.html

Thanks for taking the time to post this video. This is what real community service looks like!

All the other videos just tell you to buy another washer. Thanks for taking the time to educate. Enjoyed the video

Thanks for this video. It was really helpful for repairing my WF200ANW washer. A couple of notes. The gasket in the WF220 is a bit different from most other Samsung washers and is not sold separately. They expect you to buy the whole rear tub! So I reused it but added silicone grease to help get more life out of the seal. Also, when reassembling the control panel I plugged the thermistor into the wrong (but same size) connector leading to a t3 error. Other setups may vary so take photos of everything as you're disassembling to have a reference for what goes where. Good luck to everyone else doing this repair. It's not so difficult but will leave you achy the next day.

Thanks for the video! I had the same issue on mine, fixed it, like new again. Thanks to you!! SO dirty inside, took me longer cleaning the muck then it took me to take it apart/put it back together.

Amazing video and detailed steps. Thanks for taking the time to do this.

Very well explained video! Will try to fix my mom lg washer that had started to do the banging and jumping! Thank you!

Excellent video. Well-organized and well-edited. I will follow it closely as i do this repair. Thank you for spending the time to create and post this detailed and helpful video. This just what I will need to get my Samsung humming again.

Thank you very much for the detailed instructions. Even though I don't have the exact Samsung model as the one you demonstrated with it was close enough. I was able to successfully disassemble my washer, replace the spider arm, shocks and rubber door boot by following your video. Very much appreciated, thank you!

Thank you for posting these directions. This is exactly my problem. Now that I have it taken apart, my Spider Arm is completely in pieces. Wish I could post pictures, its a mess. The only thing I wish I would have ordered at the time was the door diaphragm. Just ordered it, could have everything back together tomorrow, but have to wait for that new seal. The old one is gross... These directions are super helpful.

Huge thanks for making this video! I was able to follow your instructions & use your links to get the parts that I needed and get my washing machine back up and running. I don't think I would have tried the repair without your excellent video so thanks again! If anyone else does this, but finds that your machine is still behaving badly after replacing the spider arm and will not enter the spin cycle - I also had to replace the rotor position sensor (samsung p/n DC31-00098A) which was $11 on Amazon. Machine is running like new now. Thanks again James!!!

Great instructions! I followed to a T and everything went 👍

Thank you for taking so much time to explain exactly how you did this. I will definitely give this a try to save my machine.

Thanks so much , I am turning 65 female. You are good I understanding everything you said. I feel I can do it myself. Thanks so much. ❤

Exactly my problem, thanks so much for the video.

Thanks for a great video. I fix things for people and save items being tossed out and buying new. I need to go this and your video will help big time.

Good video, nicely done! Ours doesn't hammer as hard as yours did, and it doesn't wobble when we turn it manually, so I'm just hoping that new shocks will make our 8 year old Samsung front loader purr like new... I would also recommend re-calibrating the washer after you've done all that work. Takes les than a minute.

Awesome video thanks just like a professional

Thank you for this vid and the links! Super helpful 😎

Great video thanks. I need to dismantle mine (Kenwood) as it makes a horrible noise, could be the bearings or spider or both! Been putting it off for ages as I cannot find the right bearing code/size. I'll need to disantle it first to see what bearings it has which is a pain as we'll have no machine for a week or so. Not a cheap model - washer and dryer 10kg. If it was a cheap model I'd just buy a new one.

Awesome Video. Had not seen this video and eneded up replacing the shocks with no resolve. Problem exactly as you mentioned. Gracias! :)

Nice and concise directions. Thank you. I did this about five years ago and am once again facing this issue and needed a reminder about how to do this. Still cheaper than replacing the entire unit. Good for the wallet and good for the environment! As a materials scientist I have to say that the spider arm is an example of engineering done right. They have to balance (excuse the pun) the opposing requirements for a highly stiff arm while minimizing the chances of brittle failure. They obviously chose to compromise on the brittle failure because it would be much more annoying if the arm were to plastically deform. The harsh environment the arm has to endure does not help the situation, especially when pretty much every light weight alloy is going to be made out of metals that are very reactive. Hmm... I might have to do a video on that after I take apart my washer.

I'd take pictures of the electrical connections for reference. Great job.

Good video and well explained. I think running the washer with bad shocks contributes to the spider failure due extra shaking of the drum. This causes extra forces on the spider due to shaking. I am thinking a good thing to do would be to replace shocks at the first sign of increased vibration or perhaps every three or so years as a preventative maintenance.

Finally someone teach how to fix trully, thanks

Great tutorial! Thanks for sharing.

Nice job explaining the process

Thanks brother, it was very helpful. And the links helped too.

Great video thank you. Mine has the same problem like yours

Great video looks bit complicated but very good video Mine is not that bad YET probably headed there

Thanks and remain blessed.

I did it. Couldn't find the parts on AMZ but found a parts place who had the spider and the bolts which must match. I am putting the front back on again tonight, did the inner rubber boot, kind of tricky but once you see it, it's easy. So hopefully the outside one snaps on easily and all the rest is good. I am likely going to do first load with the top off just to watch closely for any leaks. My units are on the 2nd floor (I know, not a good idea) but they have been working for 12+ years, like your video says and they are big $, not to mention putting these into landfill is not good. So I really appreciate your video, it was great! Thank you, Thank you, Thank you. ps., agree pull it out, fix, then put it back in and take lots of pics with your phones before you take things apart.

Amazing video very detail oriented but I would like to know where you got the kit. I also have the same set and color.Ive had mine 11 years doing same thing as ur ty so much for all ur help and video

Thanks for this video, best video ever

Thanks for the video!

In case time stamps are not showing up: 0:00 - Introduction 3:09 - What Parts Did I Replace? 4:30 - What Tools Are Needed For This Job? 5:12 - How to Disassemble The Washing Machine 9:28 - Disassembly to Access the Spider Arm 12:20 - How to Install the Spider Arm and Bearings 14:59 - How to Reassemble

Very helpful‼️

Great video 👍

Very good video. I have a brand new 7.6.2022 one month old Maytag front loader that is shaking its self apart. Under warrantee the company is sending a repair person to check it out.

amazing video

Thanks!

Thanks a lot Sir.

Nice video,thanks

A couple of notes from my experience doing this... 1. take lots of pictures during the teardown... it helped a lot when putting things back together. 2. James is right about getting the top on and off of the springs. I did it, but it is not necessarily easy, and I am relatively strong. 3. On my model, WF42H5200AW/A2, there was a trick to getting the control panel off. you had to undo the screws holding the soap tray in and slide it back. 4. My impact wrench did not budge the " difficult" bolt. I took half of the tub off, grabbed the metal basket between my legs and used a long rachet handle. 5. In my case, the shock absorbers were difficult to get out of their brackets. If you pull/twist while wiggling them, they will eventually come out. I had to twist and wiggle them while pushing to get them back in as well. 5. It will be a miracle if your machine needs this repair and you do not snap the heals off of a couple of the screws holding the spider arm in. They are made of sh*t metal 6. if you are going to replace the bearing on the inside of the tub, be aware that the plastic seal that covers seems to actually be a metal disk coated with plastic. It is (or was in my case) *very hard* to pry out, and since there is a metal ring inside, if you are pushing down on one side to pry up the opposite, you are very likely (as I did) to bend the metal disk. Given how tight it is seated, I am not sure how you would get it out without bending it. You could just assume you will replace it of you are replacing the bearing (the seal disk is pretty cheap, I think), or do what I did (under time pressure - no time to order a new seal), and use a small hammer and rachet extension or piece of wood to bang it back into shape on a flat surface. 7. Also about that disk. When it finally popped out, a small spring also popped out. It took me a little while to figure out that it goes in a groove around the edge of the flexible part of the seal toe hold the rubber against the shaft of the spider arm. 8. Wear mechanic's gloves. l cut my hands to pieces.

Hi James, quick question, Is the Shaft removable? meaning the middle shaft where the bearing attach. Thanks a lot.

Good job man. How much did you end up buying the parts? Mine did not turn on so I bought a new one.

Good video

Mine has a wable and a rubbing noise. .1/4" offset on one quarter of the ring. So it's rubbing and stops it from going to full spin. Replaced shocks. got better but not fixed. .how do you know if it's balance ring vs bearing and spider ring? Also a 15 year old scenario so sounds the same but worst worp and rub.

What was the size of your bearings and drums seal, thank you 😇

Were you able to repair this from the front and top, or did you have to pull out the washer to get access to the back?

thanks a lot I bought a new LG washing machine 22KG direct drive top laoding but I am trying to balance level and stabilize it but there is no directional info in the user manual that came with it and also the top surface is curved so can you help me thanks in advance .

I'm having issue with on eif the leveling leg, where the bolt goes doesn't have the grove where bolts is tightened on what should I do ?

Nice

Great tutorial. My washer shakes violently, and there are no error codes. During the cleaning cycle, I noticed plastic pieces in the drum. Could the plastic housing be breaking off as well? I am going to follow this tutorial, at this point, nowhere else to go but up! Thanks for sharing!

My 2009 wf209anw/xaa wash tub has movement back and forth along the axis of rotation, but no wobble when the machine is off. While running it will wobble and cut off. I'm hoping the problem is either the balance springs or shocks. The spider arm repair is more time and money than I am willing to spend. Is this just wishful thinking? You're repair video is excellent. Well done.

If your reading this remeber to put the washer and gasket on the new spider arm. I have to take mine appart to do this...

Did you coat the spider with some kind of protective coating? We did ours around 2010, so we are probably on borrowed time with this replacement spider. It's starting to shake bad again occasionally setting a shaking code. So we probably do spider, bearings , and seal plus shocks and both front and rear balancers. But, before I can buy parts I will diagnose unit just to see how far gone it is. I want to coat the new spider and see if I can eliminate this problem of spider deforming.

Do I have to get the exact same spider arm or do they all come in the same size? Thank you for the video!

Great video! Also… I spy some fabric softener on the shelf. Fabric softener as well as not leaving the washer door open to dry out is a recipe for broken spider arm due to corrosion 😢

Hi, do you perhaps have a DC92-00658C PC board?

U have a link to order the spider arm?

anyway to diagnose this without taking it apart ?

Did you put silicone on your rear tub seal? One video says to do this and others don’t mention it at all

Thanks for making this video. Here's my issue... My 2014 WF42H5600AW washer makes noise ONLY during spin cycle, and it can be broken into two distinct sounds: (1) a knocking during initial spin up followed by (2) a loud vibration-type racket during max RPM. Furthermore, knocking occurs at the start of the spin cycle during low RPM as the washer seeks to balance the load; the washer then stops, begins again, stops, restarts, et cetera, some random number of times until it begins to spin in earnest and the loud vibration-type racket occurs. All of this-apparently-are symptoms of a broken spider. A knocking noise during the spin cycle can also be caused by three items: - worn shocks; - loose counterweights; and... - broken drum shaft assembly (aka, "spider"). I hate to fire the parts cannon at a problem. Is there a assured test to absolutely confirm the spider is the source of the knocking during the spin cycle?

Are you trained In working on such appliances or is this the first time you did something like this ? I probably have the same issue with my washer but I m dead scared to dismantle it as I have never worked on such appliances . Any valuable tips for me ?

Repair costs are so ridiculous nowadays. How do they charge $600 for a $800 machine!? I might as well just buy a new one lol

Do you think this parts that you changed can be compatible with a Samsung wf45h6300ag/a2 thank you if you respond

When I spin my tub in a certain spot when spinning it is tough to spin . Would it still be the spider arm?

How much force did you need to tap those bearings out ? I wonder if there are tools to do it.

What to do to prevent the same thing happening again and have to change in 5 years? How to prevent galvanic corrosion? how about plastidip or placing a plastic washer to prevent contact of the two dissimilar metals?

There is a simple solution to avoid having this problem in the first place: leave the door open between washing. The water stays inside the washer and moisture corrodes bearings and metal spider. Or attach a string to keep the door slightly open.

Great video fyi fabric softener destroys washing machines

I wish I have seen this before i got someone to fix it for me

I have this exact same washer, I replaced the spider shaft , and shocks and it still shakes pretty bad. Does anyone have advice about how and why this machine is still doing this?

I have a new machine bought from a outlet center. I will try this another video said shipping bolts

I'm curious to know how long this took you?

so mine completely stopped spinning and now it can’t move at all by hand… hopefully it’s the spider arm. my filter also has been building up with zinc small rocks so we will see

How long did it take to do the complete job?

My samsung front load washer is brand new and has this rocking issue. I balanced and still couldn't fix it. Any ideas on how to fix it?

How'd you get the broken bolts out?

i would coat the new spider with enamel or epoxy before installing

how long it's been used , and repaired it

How much you spent in parts?

I was told that the spider arm is made of galvanized metal, which gets corroded from the humidity and wetness

My old machine did that I eneded up getting rid but the new one is doing something similar except not moving

My 11 year old Miele started getting very loud and wouldn’t stop shaking a little more violently than this one especially at 1400rpm was SO LOUD! and walking never done before about a month prior my spider arm was corroded and my drum was knocking and Miele wrote it off even though it could of been fixed.wasn’t happy as it was stainless steel and chrome door I loved the look of it more than anything else lol. But went back to the first machine I bought myself when I moved out at 18 years old and that’s a lg I am now 39 on my 2nd lg and it’s so much better than the Miele I think personally cleaner clothes an so so quiet… 🤫😊 even before my spider went on my Miele it was never the quietest machine and I live in apartment so couldn’t use it at night the whole block would hear it 🤣🙈 Samsung are good to I think but never owned one, but love their tvs 💯

I bet the fabric softener is the cause of the badly corroded spider arm

How to remove the belt and more

My samsung machine do not have any buttons on the side cant find my delay button

I think my spider arm is gone but this seems a little too advanced for me, maybe time for a new machine. Samsung isn't very impressive when it comes to their washing machines. I'm going to try another brand next time.

shock is plastic or hydrolic?

Great video, I attempted to fix my washer only to realize that there is a slight crack in the plastic housing, was wondering if it’s worth replacing the spider due to that crack in the housing unit. Can the plastic housing be replaced

I replaced the bearing 3 times already. Ready to dump the washer. Poor design 😢

what is code JO 12? samsung has no answers. is it a code for broken spider arm?

With the new Samsungs they Have four Bolts in the back that are used for delivering purposes..Don't forget to take them off and Calibrate your washer before you use it first...Great Video by the way!!!!@👍👍

I couldn’t take the spider arm apart. I gave up 😢

Didn't work on mine.

Or just buy a new one, no more front loaders for me. 🤷‍♂️

Never buy appliances with unique color other than white.

Great video, but in my experience, Samsung washers are pieces of sh*t. Ours has gone again and just switching brands now