Teardown and Fix of a Samsung Front Load Washing Machine (WF331ANW) 

We had the same washer dryer pair and I fixed the spider arm and put in a new balancer. It ran OK but didn't get the clothes as clean as a top loader we had in the garage that is over 30 years old. Once I fixed the washer, the dryer stopped heating. Another 100 bucks and everything was fine, for about 6 months and now my new spider arm broke again. Cheap pot metal. We sold both and moved our older Maytags back into the house. We got about 4.5 years out of this set at about $3,500.00 bucks. Not a good deal. Never again.

Super helpful video for anyone needing to know how to do this job. Made my life so much easier my friend, thanks for the top tier content

If you want a washer and dryer that is made like they "Used" to be. Buy a Speed Queen. Had a Lady Kenmore Washer and Dryer I bought my wife when we got married. They lasted 25 years. When they finally gave out I went to an Appliance Store looking at a Maytag. I asked the Salesmen if the new ones would last 25 years. He said I would be lucky to get 7 out of them. Then I found Speed Queen. They are Laundromat Washers and Dryers with a Control Panel instead of a Coin Box. Had them 7 years so far and they are tanks. Yes, I am praising Speed Queen to the sky but I want things built tough and made to last like they were when I was a kid. Speed Queen does that. If you need a new washer and dryer at least look at them before you pay more for less. And even better they are made in the USA.

Buy yourself a set of Speed Queens. They're made in the USA in Wisconsin with metal, not plastic. I got huge warranties on mine. Also they can be completely repaired (If they ever need it) from the front of the machine. I had looked at all the washers out there before I bought the Speed Queens, and the issue with the spider arms was the reason I stayed away from those front loaders. So glad I went with the pair I have.

Planned obsolescence. If this isn't designed to fail, then what is? How much more would it have cost to use something more resistance to corrosion?

My mom had a gift rule. Gifts from my father never had a cord. If the device has a cord, it is a household expense, not a gift. This was 60 years ago. Still is good advice.

This job is not worth doing no matter what your level of diy experience is. I realize that this unit and most similar units cost 3x's the amount of a standard top loader and when you pay that much you want to make it last but not on these type machines. This problem is caused by electrolysis, stainless steel in contact with aluminum and steel bolts in contact with the lye in detergent. How these issues were missed in engineering is a mystery. You repair this and you're just duplicating a mistake already made and it could last 5 more years or fail in 6 months. Depends on the grade of "pot metal" you get on new spider. While doing this job you also should replace tub gasket and bearing. All 3 of these parts are priced accordingly. You can get a kit for about $300.00 bucks with all 3. I priced these things all over and couldn't find the spider alone under $100. Then the labor and time to do this..if retired yeah go ahead, otherwise forget about it. I fell into this trap and bought a similar machine with no agitator and energy star compliant. Water saver so was suppose to get a rebate from water company. Applied, it never came. The clothes are never clean. No agitator and you can expect that fresh just jumped out of a trash can look daily. Never buy a front loader or a machine with no agitator and stay away from any appliance with a circuit board and you'll be way ahead in the long run. Good video to learn to do this job though. He covers it all. Think he's gonna learn the hard way on the tub bearing and seal though. JUNK THIS GARBAGE!!!! Sue Samsung for not recalling these.

Mine got pretty rowdy the last couple of loads it ran before it finally bound up and threw a 3E code. Tore it apart today to confirm the spider arm broke, and it was actually worse than this one. Broke clean off of the shaft. Ordering a new one as we speak.

Appliance Repair man here for 20 years. You can’t buy a simple top load washing machine anymore. I would have a drain pump in stock for that Samsung. Samsung appliance’s are junk.

That washing machine... I am impressed you got it all taken care of. The whole procedure reminds me of changing a radiator on one of those Hyundai mini vans. I think I counted 50 bolts or more around that range when I did one a long time ago. If you ever get tired of it, I suggest the Kenmore washers and dryers. Seems like Sears has made their products easily serviceable for both washers and dryers. As long as they look like the regular washers and dryers. Only thing u gotta do with them is clean the sensors for lint on the dryers and maintain the drum on the washers if they have any issues. My lawnmower is like a 27 hp craftsman 2002 model I put together. I also have a newer 420 cc mower that has retired into a tow or ride only vehicle. It's just how everything is where you buy it all nice and new, but it will break like it was 30 years old. I think we hit that process of plastics and tin not making it happen after 2001.

This is why I love you videos you guys are close knit family I love that I respect that so you can you guys can look human sometimes I'm DIY myself I always preach alternative DIY do it yourself if you can

That spider arm may have been broke at the factory and it finally came loose and jammed. Samsung makes great TV's and phones -- washing machines not so much. I'll stick with my top loading Kenmore.

My Samsung washer and dryer both broke at the same time after 1 year and one e well. I had the extended warranty. Took them weeks to fix. Lowe's was great and replaced them for me. Don't know if I would but Samsung washer and dryer again.

to be honest, I saw a special on the new electronics on how they are designed to fail, that always comes to mind when I think of wanting a new appliance. I have the most basic OLD washer and drier that is at least 20 years old, but the simple stuff from back in the day is what is standing the test of time. Now if we can keep the government mandates out of the appliance industry we might stand a chance lol

Was the replacement spider arm different? (Diff. material, coated/painted, etc.) or will this repeat in a few years?

Thanks for the video. I enjoyed watching this. I like to repair my own appliances if I can. I just hate the ridiculous prices charged for replacement parts.

Wouldn't be easier to just go buy a new washer?

I just replaced the bearings on mine, the thing sounded like a freight train on spin cycle. I spent a day taking it apart and another day putting it back together. There was nothing difficult about the process but there is a lot of little stuff which needs to be disconnected as you go. Finally, it was nice to also be able to give the inside of the tub and the front seal a thorough cleaning. These machines are notorious for developing a funky smell over the years. I am glad to project is over, and with any luck I will get another seven years out of the thing.

I sprayed my spider arm with primer so far so good .

Awesome job describing how to take this unit apart. Sure enough it was the Spider 'brace', totally shot with part floating around just like on the video. Love the bear by the way and the kids interruptions.

Thanks a lot for the video. I just got done taking mine apart and waiting for the part. I like what you said about how basic of a system this is and you don't realize how easy it is to fix it yourself until you actually do it. Watching u go through the same exact thing was like Dejavu for me. My Samsung is a different model but pretty much is the same identical system with same exact parts. It had previously worked for 6 years with no problems then last week i tried to fire it up for the first time after leaving it untouched for a year and it started making weird noises, followed by a non-spinning drum. Opened the back cover and saw the motor spinning, which told me it had to be something that attached the motor to the drum.

The dryer that goes with it sucks as hard as it is possible for an appliance to suck! To add insult to injury, people pay big money for them & justify it, b6 thinking, that they won't have to ever buy another washer & dryer! You'll chunk the pair, next time either one has a problem. It's best to get a Whirlpool built set. The parts are cheap, generic, readily available, & they're easy to fix. Samsung needs to get out of the laundry appliance business.

Samsung do seem to not be very hot in the design dept. Last rental we had has a top loader samsung. Complete piece of junk. The way they mounted the pump caused it to stress and fracture the mounting brackets. Real clever! Got a LG front loader when we bought our house - Have to say I really like it and it does seem to get stuff cleaner. Old house we had we got a Bosch front loader, but that went with the house when we sold - was really happy with that. With 3 boys always a plus on trh clean and ease of use as that thing is on all the time!. Also a plus that I now never put my shoulder out over stretching to get that one last sock out stuck in the bottom. Might seem stupid - but happened more than once!

The worst thing is that the newer washing tubs are glued. You can't change the spider or the bearing.

Another problem with these are the amount of water they use to conform to USA federal water restriction standards. It is not enough water. You can up the water by fiddling with the control valve but these washer/dryer sets are bad, bad, bad.

Thank you SO MUCH Bear for sharing this video. Our washer just “Exploded” the other night. Scared me and the Yorkie. She barked, I screamed and we both ran. I strongly believe our problem is the spider arm as well but no matter what it is I’m more confident in approaching this. Thanks to you! Keep these coming whenever you get the opportunity.

in florida repair companies state- we do not repair samsungs at all .there oven circuit boards are cheap-- cant take the heat. fride boards also junk.

Wow-zinc pest. Haven't seen that happen in real life before. Knock whatever, but so far (11 years) my non-steam Samsung has worked perfectly. Aside from the steam, I think it's the same model, right down to the color. Sucks that yours gave up the ghost so easily.

Wow bear im shocked at how nice your bearings were when you pulled that apart. I been doing appliance repair for close to 30 years. Its extremely rare in my experience to have the shaft come out so easily. Good job for a rookie. You did an excellent job.

It's so common now to have aluminum spider... even miele does it. (which only based on that reason and the price, they are bellow samsung IMHO)

Great video. Your family seems lovely. I think I’m gonna shop new machines instead of replacing this. Pretty sure the spider arm is my problem.

Hello, I have a leak on my Samsung front load washer the leak is coming from the bottom between the door seal and the drum. I just don’t know if changing the door seal will fix the leak. I have a video of it. Let me know what you recommend

Curious. What would happen if you painted the spider arm? Think you would get any extra life out of it? Maybe even powder coat. HF has a powder coater.

What a shame that while it was in bits, you could have painted the new spider with outdoor paint or better. Yes I've watched people repair top loading American made quality machines. But the u.k shops tend to sell front loaders. I didn't know bears were so good with front loaders lol.

Mine just went out of balance even when empty now. It made a loud bang smoked up the house. I looked up the parts they were over 400 bucks decided to get a new machine for 700 bucks on sale this one I had was complete garbage. I didn't want to sink anymore money into it

Is that spider made out of aluminum? Descaler that containes citric acid destroys that thing. Amidosulfonic acid doesn't do that. I just found out.

YESYESYES !!! EVERYTIME YOU TURN A SCREW NOMATTER WHAT SIZE AND THE PHILIPS HEAD STRIPS !!@ THATS BECAUSE THEY USE THE TRASH METAL WHEN ITS ALL MOLTEN LIKE MOLLY BOLTS OR CAMERA BOLTS !! NO MATTER HOW W HARD YOU TRY THE SCREWS STRIP I IT !!! I FREAKNIG HATE THIS CRAP !!@

YOU ARE SO RIGHT IN ALL YOU SAY ABOUT SAMSUNG WASHER I HAVE THE WASHER AND DRYER I SPENT $180 FIXING MY DRYER WITH BELT NEW RUNNING WHEELS AND COMPUTER ,,,,AND $150 FIXING THE WASHER SAME PARTS REPLACED AND ONE RUBBER TUBE HAD A HOLE IN IT AND IT LEAKED SO AFTER SPENDING $330 ,, I HAD A TOP LOADER I HAVE IT OVER 15 YEARS AND A RUBBER PART GOT WORN OUT AND I REPLACED IT FOR $12 AND KEEP USING IT,, THEN I MOVED AND SOLD IT SO I DID NOT HAVE TO TAKE IT WITH ,,, BIG MISTAKE ,, THAY STILL HAVE IT AND ITS OVER I THINK 25 YEARS OLD STILL WASHES GREAT,,,, HERES A KICKER ,,, I GOT A TOP LOADER FROM A AUCTION ,,, NO ONE WANTED IT NO ONE BID ON IT ,, I DID I,,, I GOT IT FOR $1.... 6 MONTHS AFTER I GOT THE SAMSUNG MACHINES AND EVERY TIME I DID A LOAD IN THE SAMSUNG WE DID A LOAD IN THE TOP LOADER AND I STILL HAVE IT AND IT HAS NOTHING WRONG WITH IT STILL WORKS GREAT ITS OVER 25 YEARS OLD AND OUT LASTING THE SAMSUNG ,,, AND TO TOP IT OFF I GOT A INDUSTRIAL DRYER FOR $15 AT ANOTHER AUCTION AND ITS STILL RUNNING TO,,,, HAVE NOT HAD TO FIX IT YET EATHER ITS AROUND THE SAME AGE AS MY TOP LOADER ,,, GET OLD WASHER AND DRYERS AND FIX THEM AND THEY WILL OUT LAST ALL THE NEW ONES LOL

26:41 4 years ago, I had to talk my wife out of insisting on these front loaders. My argument were the consumer reports against these AND taking her to the laundromat saying "how many front loader washers do you see in this commercial environment?" (there were 2 giant capacity) And finally the initial cost for a washer that breaks down within 5 years...needless to say I won

Did yours rub a completely perfect circle on the front plastic tub? I got mine all done went to put it together and realized the front tub has a perfect circle the entire way around from the aluminum inner tub when tbe arm desinegrated.... Literally it was dust.... Super bad design

Wow. Thank you so much for this, total life saver. My flange was was completely destroyed. The shaft was detached and the flange center was ground to a pulp.

Glad I watched the whole video. I was wondering how many times you sliced your hands on the thing.........

Fluoride and Chlorine in your water plus not using HE detergent will do it all the time

I had a simple, ten year old, Kenmore dryer stop heating over the Summer. Never fixed one before. After watching some vids on similar models, I ordered about 6 different thermostats, assemblies, and parts, and replaced most of the heating parts. Has worked fine for months. The parts all together were about $60, so saved a ton on a service call. It wasn't as hard as your washer repair looked though.

I used to work for rent a center about 15 years ago and my boss found out i was good at fixing things. So i got to fix a lot of stuff, but I refused to mess with front load washers, mostly due to the fact they were full of nasty water and clothes when they broke. But the experience came in handy when mom and dad needed the dryer rebuilt/repaired and i have fixed a few elcheapo appliances for myself over the years.

Hercules Hercules Hercules!!!!!!

You convinced me to call a pro

I was a domestic appliance engineer for 35 years and that problem started when they introduced biological wash powder, in Europe most of the outer tubs are now welded so you can’t separate it, they don’t want you repairing them.👍🥃🏴󠁧󠁢󠁳󠁣󠁴󠁿

Does anyone have part numbers for the things replaced in this video?

Wow great video how much a repairman would charge for this “overhaul “

My mom got that model around the same time. No real issues. I think they had to replace a belt a year or two ago but thats it

Hat off to you thank you for an awesome video will subscribe you rock

$120¿¡?! Wow, with labor that would come to $520¿?¡!

Great job! I’ll definitely stick with the plain Jane, no frills washer and dryer.

A- when can I ride in it B- umm no after maker cup holders ??

Samsung : imported garbage all ITEMS

I have that same mashine and it happend to my and i fixed it it was really easy and i am a woman by the way

Dude this video saved me a ton of money and grief from the wife. Thanks a lot

The Spider arm is made out of zinc. We used them in the US Navy of Ships and Subs, It was a sacrificial material that would corrode so that other things would not rust.

I’m considering buying this washer and dryer as it was left in a storage unit and that’s all just these two which makes me go Hmmmm, I’ve never had a front loader and heard all the horror stories when they were introduced by family meme era and friends. My question is this sir, would you knowing what you know now buy these machines for $50 sitting all shiny in a storage unit or would you just run? Thanks

DeBear you ain't got to sell me I'm married. But my wife has watched me take everything apart fix or repair. Including doing engine overhauls. Suspension rebuilds etc. Good side I buy good tools as we can, dang Cubs eat money lol. She likes simple because there is a lot less growling from this Bear! She wants speedqueed commercial I'm ok with that. That being said we got free maytag u.s. commercial units, we shall see their life span. But again as point battery tools have gotten amazing as has videos google issue, watch a few videos and go hey it's not too bad. Also we have been taught its complicated call someone or replace it. It protects certain jobs... but truthfully it ain't that hard if you do joinery then a washer is easy...btw your kiddos are very respectful and behaved, and take an interest in your stuff. That's makes you a very lucky bear!

these front loaders are garbage. maintenance monthly + repairs. even a repairman told my neighbor: buy new, for a pump hose not worth the cost labor 300+ parts 165.00. ive fixed and sold 3 units now in my hood. buy a top loader. my sears 15 yrs old still runs great

Is this the cause of why the washer doesnt spin ?

So what did you do buy a new drum

My friend you are not alone the masses for this truck all the time get the most fanciest car the fanciest house defenses machines and they work better the truth is the work no better than the average regular car the regular house the regular machine this just got new electronic stuff and fancy stuff and you'll pay for having that fancy brand new thing the basic machine is just as good as expensive one they do the same thing just one more expensive than the other I do another example you have two pairs of jeans made from the exact same place one sold at Walmart for $10 1 sold at JCPenney $400 what's the difference nothing because they both the same exact genes just sold in different stores and that's what you went through with your machine my friend

Our washer stopped spinning after a loud bang. Used your vid to take it apart and found the Spider Arm in pieces. It was a fun exploratory surgery (my first with a washer). Unfortunately the part isn't readily available anymore and I think I'm gonna buy a brand new top loader for $600 instead of trying to repair this 8 year old for $200+ Would have been a fun project though! Thanks!

Great job but, while it's working, sell it and get a cheap top loader without the bell & whistles -- just wash. My mantra has always been the KISS engineering principle. My crystal ball says that it will fail for another reason way before the spider gear goes bad in six years.

Im confused because the arm isnt loose on mine but yes it is corroded quite a bit. The machine will run but turna few times stop thinknturn a fee times stop think. It actes like it was trying to drain also...i mean the drain pump would come on in one cycle type...i cant recall. The the thing is all tore up now. So i dont knoe if corrosion can cause that even though it is tight on the spindle and not banging at all. Also...can one cover the new spider in rustoleum to make it last longer

You didn't show how you took the top off. 🤕

Well, it will be good to know when to replace our Samsung washer, which lives under a Samsung dryer in a small condo closet. Although it's only an endless number of bolts and screws that need to be pulled, I can see that you need your hydraulic cart, another set of hands for lifting, and space to move the washer in and out of its parking spot. No way you can do this fix in place. But I sure enjoyed seeing you succeed, Red.

You rock dude!! 👏🏼💪🏼🐻

The ground wire in front sucks

cool bench dolly

Wow man. This one is I think a model year newer than mine. It's making some ticking which I think may be a strut/shock absorber. So I've been watching videos trying to find tear downs. Great to see how horrible mine probably looks inside that plastic.

Thx this vid help me a lot..

It's sad Samsung used to make good products. Good enough that some people still think they are good. But the quality of most things Samsung nowadays is crap. It works great at first but fails early. I bought a 46" refurbished Hisense HD TV back in 2013 and it's still going strong. My uncle bought a similar brand new Samsung about a year later and it has all kinds of problems and isn't long for this world. I see samsung TV's and refrigerators go all the time not to mention their phones but that's a whole other can of worms.

I bought my Samsung WF337AAG front loader in 2007. Today something about the drain cycle went afoul, the water wouldn’t drain. A strange on-off buzzing noise came up instead. Long story short about disassembly; I removed drain pump, looked in the inlet and saw a thin rubber something up against the impeller inside the pump housing. Easy fix I thought, but what is an O-ring doing loose in the pump? I took it apart and found the rubber something to be a 5” piece of black insulated stranded copper wire. Something “else” fell out that looked like a part of a meteor from outer space. Strange shape, really light, definitely metallic but not magnetic and heavily pitted. I see that it’s a rough inch or so square and one side is “bent” over. What the hell could this be? My first thought was possibly it being a piece of the silver bar (mine has the SilverCare feature). I found the silver package and noticed immediately no way for a piece this big could ever make it’s way through the tubing connected to outer tub. Still scratching my head I went ahead and ordered a new pump. The impeller was trashed and so was the pump housing. So bad it just started to leak so I got the whole package rather than just the motor/impeller side. It’s on the way here but later and still curious I googled “removing the inner drum from a Samsung front loader”. Selected this video hoping I could see if there was something built in between the inner and outer drums which could have “fallen off”. As soon as I saw Bear pick up to comment on that identical (except his is smooth) piece of metal (which came off the spider arm) my heart just sank. I guess I should consider myself lucky I got 13 years out of this washer. Since I can’t return the pump now, I’ll go ahead and install it and see if I can eek some more life out of it!

OMG WOW. I don't think name brand matters so much. Water and metal don't mix for very long. I have a 22 year old drier that I've repaired 3 times; but, I'm on the 3rd washing machine, in that same time period. On my 2nd machine, I don't remember the brand but that thing died twice during the 1st year of warranty. I had to buy two circuit boards during the 3rd year and it needed those circuit boards again during the 6th year and the price on those went up dramatically; so, out went that machine. Now, I have an Electrolux and it's almost 5 years old and still runs as good as the day I bought it. Will see how it goes; but, for as well as it's gone so far, I would buy another Electrolux or Bosch due to how well my Bosch Dishwasher has performed. If it breaks, I might try to fix it; but, I do know that because there's water involved, washers & dishwashers are basically throw away items. Kinda like water pumps in vehicles. I will say this: My hat's off to you for going this far, with what I would basically throw away. And you've seen my videos. I can fix quite a bit. I would've given up when I saw that Spider Arm. Had I made the choice to replace the Spider Arm, I would've coated it with 2 or 3 coats of Zinc Chromate before it went in. If you didn't, at least now you know, in 6 years, you can throw it away or be prepared to replace it again. Depends on how much they cost. GOOD JOB!

Great video, thanks for sharing. I just diagnosed my 7yr old machine to have exactly this kind of issue. Some thing clinging around inside and it is loose, can move it up and down by over an inch. Happened last night when washing towels, the occasional heavy load gave it the death kick. Not sure if I am doing this job and if it is worse it. Need to sleep over it.

I wish you could fix mine .I have this same problem and unfortunately doing all if this myself a technician would have to fix this. But then again your right. I will run into this problem again in six years..

Very Helpful Video, Thank You for taking the Time, Wow that look like a big job. My washer WF511ABW doesn't sound like yours, nothing rubbing, Yet but more like a dry ball bearing. Do You Know when I can get a Repair Manual ?

Changed busted spider arm. Still hums no spin or drainage

@ The Den of Tools ..Question, do you have the right to Bear Arms :-/ ... snickering

My washer situation: I first noticed what appeared to be small pieces of concrete in the washtub. I drained the washing machine, and a bunch came out. I thought maybe my work clothes just must of had some such material on them. Anyway, the washing machine was bouncing all over, so did some research, and decided to replace the struts. Well that didn't work. --Now after seeing all these vids on this "Spider," I am certain that not only is mine broken, but I think it has been broken for a long time. --Maybe Samsung did it on purpose just so we all buy another one. Quite frankly, at $1,100 for a washing machine, this should not happen. The washing machine it replaced was an old USA made, simple washing machine. No fancy gadgets, etc. It was over 20 years old and worked fine. The only reason we replaced it was because it was too small and we do about 3 loads of wash/day ... so ya I'm sure you can imagine the water usage.

You talk to much

Ours just stopped working after vibration and shaking developed a bit ago. I am quite sure the spider arm is the issue. Great video. If I decide to do this fix (rather than scrap it and buy a non-Samsung) I think I will coat the new spider arm with an aerosol epoxy. Seems like the design engineers would have specified that in the first place. Incidentally, on 1/26/2020 I called the "support" line at Samsung, described the problem, and the lady insisted there was no such corrosion failure problem ever reported to them. I'm not criticizing her personally for lying, but it tells me all I need to know about Samsung corporate. If I buy a new machine I will try to get my wife to accept a top loader. The issue is she is not quite 5' tall, and can't load/unload one. Not a biggee. I'm retired, and can do that task when needed, as I already do about half the time, as well as ironing and some cooking. She did enough of that for our first 50 years :-)

Man, I will never buy another HE machine ever again! We have had 4 through the years and they are pure garbage.

I wish I had seen this before I bought a set of these. Makes me feel like I am sitting on a time bomb. Good job, but beyond my desire to beat myself up doing the repair. Seems like it would cost more than the machine is worth to pay to have this repair done. You expressed one of my feelings about washers; the top loaders with a simple mechanical controls last 20 years without a problem so why go front loader at all.

Thanks for posting, I had the same unit with the same problem. Mine still spun but could hear something rattling around (which was all the crude moving around). Also at high speed spin you could hear noise like the drum was shaking. My spider arm was in slightly better shape than yours but still heavily gunked up and had a crack in it. About half of the bolts sheared off when I tried to remove them. I had to break the spider apart with a hammer to get it out of there.

Damm your good! Thats a lot of parts to remember. Good job. I'm going from a LG top loader to Samsung front loader. After 3 control boards in 6 years.... LG is going. Inside is so easily cleaned with a half gallon of cheap vinegar and hottest water comes out clean and smelling like fresh air.

Same washer! Getting code 3E ands it keeps trying to spin sounds like motors are clicking on and off. Do you think it could be the spider arm?

I am good at fixing just about anything and am confident I could do this fix. However, my washer is in an upstairs laundry room and on a pedestal. I would need a lot of assistance getting it out of the laundry room to have enough room to take it apart. There seems to be a problem with a board as well. Then it is a big mess on my floor and I would need assistance to put it back. That spider arm would have never broken if they used steel or at least powder coated it to keep the water from penetrating. Obviously, planned obsolescence. Waiting for repair quote on mine but will trash it if it's $500 or more. Will be buying a speedqueen for my next washer. Older technology that actually lasts 15 years.

Great video! I really appreciate it! I am in same circumstance and debating whether or not to do it. I suspect the first time through it's worth it. I believe the cleaning is not much different than my old one, but i will say it used significantly less water. But with new washers of similar ilk running close to 700 bucks, i think i'll put one spider arm in it. It spins freely, but it's shaking the dang house apart!

Hi, what happened to your washer. I have a similar model. What I heard was a loud bang and when I opened the door smoke with a horrible smell came out. Was wondering if you had the same problem. My drum sounded the same as yours. Thank you in advance

April 2020 exact same thing happened to mine on my 7 year old washer except mine was a Kenmore made by Samsung. Designed to fail.

Wow! You're Genius. Thanks for your time and the video. I gues you are an Engineer.

Most anything can be fixed, that is if you can get it apart and if you can get the parts. I've got a Frigidaire front loader, thus far it's held up well. Gain detergent and it gets the laundry really clean. I've also got a 30 year old Sears dryer, original belt but three sets of rollers and a timer knob with no markings to keep it working. I checked on a OEM replacement timer knob, 40 bucks!

Nice job on the washer repair! Man that is no simple task! We still use a top loader Maytag that is energy star rated and only paid around $300.00 at Lowes because it was last years model.. I bought a Square Trade warranty for $30.00 and it failed on the last day of the warranty.. Contacted Square Trade and they said "that's too heavy for you to return for repair so we are refunding what you paid for the washer".. LOL I was shocked and Googled the problem and replaced a control that controls fill level, temp, etc. and ~$70.00 later I was back in business! This washer has the commercial drive system and S\S drum.. Years later it's still running.. If I had to make the repair you just made I'd junk the machine!

Thanks you so much as I was able to repair my samsung because of this video. I was dredding shopping for a new washer but when you said "if I can do it , then you can do it." I Like the style of your videos also.

While you have the drum apart replacing the spider I'd suggest replacing the bearings and the seal. It's just as much work to replace those later, like next year. Essentially you're doing a rebuild of the drive which will increase the amount of time before the next failure.