Your creaking noise might come from the swivel joints inside the casing. It's actually very easy to open the plastic casing to access the joints inside. Start from the back, look for a hole on the right hand side, stick a screwdriver in there and lift up to start popping the cover off.
Very bad idea to put there anything that is mineral oil based... (in fact most bicycle chain greases are) such products will deteriorate plastics in no time if there are such moving parts nearby, and mostly they smell very bad either. Silicone-based lubricant is the only way to go when plastics are in play
Thanks - going to give this a shot with used aeron classic. I've pinpointed the squeak to the right bolt that holds the seat to the frame Picked it up off someone local who refurbishes them for an absolute steal and this is the only real 'issue' if you even want to call it that.
Feel free to reach out to our customer service staff via chat on our website Crandalloffice.com, we are very timely with our response and would be able to assist with any questions you have.
Check the B link pivot points where it attaches at the bottom back of the seat pan and lightly lube those, that should fix that issue. What I did is took the bolts out cleaned it all up lubed and reassembled it and the noise was gone. To do this easily you can use a 10mm socket and a 4mm Allen wrench.
After talking with one of our technicians his advice is to remove the arm pad and see if there is an accumulation of dust and also to us a petroleum jelly around the inside of the arm pad. If you want us to help you diagnose the problem we would love to help. Email us at Contact@crandalloffice.com send us a video of what is going on that would be super beneficial.
Any tips on the mechanism cover lubrication? My chair I just purchased from y'all creaks from leaning back, but if you put your hand to the bottom of the mechanism cover, it goes quiet.
Helped 50% of my creak... The other 50% came from the pivot points under the cowl past the springs. Recommend you redo the vid and address that area too.
Yes I would add to this as the squeaks and odd noises can also come from where the J bars or B links attach to the seat bottom at the back as well as the other end of the B link pivot point, as I found they can resonate after a while when dirty especially on the much older chairs, a tiny bit of lube at these points fixed the issues I was having, as the noise was not coming from the spots you mention in this current video. So I suggest if anyone still has squeaks to also check the points I mention in my post.
Is there a good way to lubricate the tilt mechanism? I lubed the areas described and it did nothing at all. I think it's creaking from the mechanism itself. I also tried to lube the top of the mechanism to hopefully penetrate from there, but it also did nothing. Do I need to pull out the frame part of the chair to access a good lube spot? How can I do that?
The creaking can also come from the mechanism cover, if you would like someone to help you in more detail you can email us at contact@crandalloffice.com or call us at 616-682-0110
I applied Super Lube 91110 Aerosols Silicone on the pivot bolt area, but have some additional fiction and more noise. Not sure if this is related to the type of lube. After wiping them down, the noise goes away. Do you mind making a video about lubing the hex section as well? That's will be extremely helpful as a long-term maintenance.
We will put that on our list of consideration thank you for watching. We are not experienced with that specific kind of lube and if that would cause the noise you are experiencing.
Can you reach out to me at david@crandalloffice.com with the product you were using and what you did differently? We're always interested in learning about new products and how we could improve :)
@@CrandallOfficeFurniture I just disassembled every parts and lubricate using fluidflim's FE500 spray every bolts and mechanism parts. and reassembled. that's all. I really hate myself doing this but I had to do. The noise makes my gf can't sleep. fml hope it helped. now the problem is b-link bolt is fucked up and mechanism cover is broken so I tied up with my shoe string. haha shit
We 100% agree with not using traditional WD40 - the silicone version we recommend is a silicone based dry-lube that we've found to work very well though :)
