How to Install Ring Video Doorbell Pro | DiY Installation

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Ring Video Doorbell Pro has all the features of our battery-powered Video Doorbells, plus customizable motion detection, wired power, and a sleek design that fits just about anywhere.
Ring Pro comes with our Pro Power Kit to connect to your existing doorbell wiring. This video walks you through the process of installation.
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A lot happens at your front door. Never miss a thing with Ring Video Doorbells. See, hear and talk to visitors right from your phone, tablet, or PC, from anywhere. Connect your Video Doorbell to other Ring devices to expand your Ring of Security, then control it all right from the Ring App. No matter where you live, there’s a Ring for every home and with Ring Video Doorbells, you’re always home.
Answer the door from anywhere. Ring blends convenience, monitoring, and security all into sleek, simple-to-use devices. Ring is on a mission to make neighborhoods safer - starting at the front door. Ring’s motion-activated video doorbells and security cameras allow users to proactively protect their most valuable possession: their home.
With our world-renowned Video Doorbells, convenience and peace of mind are always at your fingertips whether you’re home or away.
#RingVideoDoorbellPro #DIY #RingSecuritySystem

Опубликовано:

28 сен 2024

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Комментарии : 297

@tjk6550 4 года назад

When we are disconnecting wires from the existing doorbell , they got sucked in and we lost connection completely. This video never mentions about how to carefully disconnect wires . Please be aware and hold the wires after disconnecting existing door bell..

@chiinoooooh1337 3 года назад

It’s 2am I have class tomorrow? I don’t even have a house why am I looking at ring doorbell installation video?

@lianalonge1984 3 года назад

LOL! That's because unconsciously you're preparing to buy a house after you graduate. Much SUCCESS to you!!!

@ap0c4lyps37 3 года назад

same

@gw7700 3 года назад

Ahhhh yes, the good old days

@APurples 3 года назад

The fact that Ring hearted this XD

@jadamioncole1873 3 года назад

@Gw Do U Have Ring Video Doorbell Pro!

@espperre 3 года назад

Great, clear and concise video. Much less complicated than I’d imagined. Thanks.

@ring 3 года назад

We're glad we could help!

@joecaraccia 4 года назад

Just installed it and so far so good! Installation was a breeze. I just started to look for information on how to set the voice volume. I'm sure its here somewhere.

@ring 4 года назад

Hey Joe, we're glad to hear that! Although there isn't a two-way audio volume control, you are able to control the volume of the Ring's doorbell tone. If you're experiencing any audio issues when using the two-way audio, please give us a call so a member of our team can assist: ring.com/callus.

@jaggerkate 3 года назад

Finally just ordered one. Looking forward to it!

@akashpanchal4078 3 года назад

Adfsg

@mjames2117 5 лет назад

Ring Doorbell Pro.. would be a good idea to include angle mounts in the kit and a white bezel instead of the cream colour included. I am concerned about protection against rain. If the side has a thin layer of inert silicone on it to protect, will this invalidate warranty?

@ring 5 лет назад

Hey there! Our devices are water-resistant and can withstand weather conditions such as rain. While adding a small amount of silicone around the base or mount may not invalidate the warranty, any damage or malfunction caused by a modification such as this will invalidate the warranty in its entirety. See more at bit.ly/2B3Izco.

@jlop553 4 года назад

Ring do you need to install a diode for it to work properly?

@ring 4 года назад

Hey Juan! A diode is not required to install the Ring Pro - learn more about the process here: bit.ly/34jjd5U. Let us know if you have any more questions.

@jaime4jc 3 года назад

Hey Ring does this unit comes with angle plates??

@Cpripri85 5 лет назад

CLEAR CLEAR CLEAR. THANK YOU

@alihassan1993 4 года назад

I have a 10v transformer. I was thinking of replacing it with a 30v one. Do I still need to install the pro power kit or can I install the transformer and skip the pro power kit installation?

@giorgio3966 4 года назад

Very helpful, thanks

@amai1022 3 года назад

Need this in all place at school..

@jadamioncole1873 3 года назад

Ring Video Doorbell Pro Can Be Harewired???

@TralfazConstruction 4 года назад

Have been living with four Ring devices, for perimeter security, for the past 18 months and it has put me in-touch with my inner Gladys Kravitz: which is to say it's very good for getting an idea of what's going on around the home. I have the sensitivity adjusted to detect at a greater distance so I have to have a look-see as to whether something is inside or outside of the 'wire'. These products have held up well to a full season of UV exposure which was my main concern and they're impervious to cold and moisture too.

@ring 4 года назад

Thanks for sharing your experience with us, neighbor! We appreciate you being part of the Ring neighborhood. :)

@InterCity134 4 года назад

Ring Pro Power Kit - is this part no longer included in the Ring Pro kits sold at this point (Nov 2019)? Because in looking through the 'whats in the box' and the box itself, I see the angled bases, the various color bezels and the ring pro doorbell button/camera itself, and some installation tools/hardware, but not a power kit.

@ring 4 года назад

Hey neighbor, we apologize for any confusion. A Ring Pro Power Kit should come with your Ring Pro. If you didn't receive one with a Ring Pro, please give us a call so we can assist: ring.com/callus.

@johnkara7271 9 месяцев назад

The glass on my ring pro is cracked.Can you get a glass replacement?

@evbobby 3 года назад

Looks easy to install

@romanfields7900 5 лет назад

Installed this product today. I wish that I had heeded the reviews as it does not work very well. It is easy to set up, but it has sketchy performance at best.

@warrencoakley 5 лет назад

Huge fan of Ring have done since the doorbot days but I really think it's slipping slightly with features over other doorbells on the market today. (Cough cough) Nest Hello doorbell. There are some great features on the nest doorbell that should be implemented to RING. Surely many if not all are software related and can be added to my existing doorbell pro. Pre recorded messages quick responses, be able to recognize the person and have custom messages sent to them, Familiar face alerts. Have the option to see Recordings from the notification panel instead of having to launch the app, Siren alert for the doorbell similar to the spotlight and floodlight cameras. Please look into these.

@ring 5 лет назад

We always appreciate hearing our neighbors' feedback! Thanks for sharing your thoughts - we'll be glad to forward this to our development team.

@anupamnagory6712 4 года назад

Thank you so much 😊

@l-_-sage-_-l 3 года назад

This is a very good how to video

@julietruesdell.371 9 месяцев назад

So I have vynal, do I use the back plate?

@laurieschultz1494 Год назад

I can’t reach my doorbell box. Do we have to do this step

@richroggio Год назад

does Ring have an installation company we can call if we need help other than videos ?

@peggybova652 4 года назад

Can you have a ring pro in front and a regular ring door bell in back? Will there be two different screens you will have to monitor?

@ring 4 года назад

Great question, Peggy! Yes, you can set up multiple Ring Doorbells at your home. All Ring devices will be able to be accessed via the mobile Ring App so you can monitor them while logged in under one account. Ring devices can only be viewed one at a time, however, the Ring App will provide Preview Tiles when you open the app to ensure you can check your Ring devices at a moment's notice - learn more here: bit.ly/2Mbya2A.

@lubnasayyeda 4 года назад

@@ring hi. Quick qst... So your mobile will get an alert even if someone has not rung the bell ??? So you can see all & everthing from a vicinity ? Will all the Members who have this App see whose coming & going..& what if we need privacy.... is there any feature that the other family member can't see from their App ???

@ring 4 года назад

@@lubnasayyeda Great questions! With the Ring Pro's advanced motion detection, you can customize the motion detection zones to receive alerts even if visitors don't ring the bell. You can add Shared Users to your Ring device so they can receive and answer alerts - check out more about Shared Users permissions here: bit.ly/2O6C7GV. At this time, there isn't an option to customize when Shared Users can and can't see alerts. However, we'll be glad to forward this to our development team as feedback. Please let us know if you have any more questions. :)

@jeremiahharrod1492 2 года назад

I have five ring Security cameras And I’ve caught somebody on it before the alarm works perfectly loud

@techdan7098 2 года назад

Is this for the Ring Doorbell Pro 2 ? Or the Ring Doorbell pro 1? It would help if you specify which one. You also say 16 Volt systems yet the Ring Doorbell Pro 2 has a max of 24 Volts. It would be helpful if you were a bit more specific.

@pv6751 2 года назад

Make sure you twist the wire before wire nut. For a secure tight connection. Not bad video but people should test the voltage before connecting to ensure 16vac.

@DealWithIt71 4 года назад

What is the difference between ring door bell 2 and the pro beside the wire connection?

@ring 4 года назад

Hey neighbor! The main difference between the Ring Doorbell 2 and Ring Pro are their power sources and their size. The Ring Pro also features our advanced motion detection so you can draw the areas you want to monitor for motion - check out more here: bit.ly/2SOVeHd. The Ring Doorbell 2 can be hardwired to prolong the battery life, although it isn't required. It also features our standard motion detection - learn more here: bit.ly/2SOnqKd. You can also check out our Doorbell comparison chart here: bit.ly/322nQ40.

@JanStrasser-ev6hp Год назад

We purchased a Ring Wifi Video Doorbell Pro from Amazon and have installed it. However, the Pro Power Kit was not included in the package. Can you help? Can we somehow purchase the power kit instead of de-installing the entire thing and returning to Amazon?

@spidermangeo 4 года назад

Do you need to connect the “power kit” to the chime? Like I don’t want my old chime anyway... it’s annoying I want to link my ring to another chime provided by ring or just use my Amazon devices. Can I just supply power to my doorbell and not have to install the power kit?

@ring 4 года назад

Hey Geo! Yes, the Pro Power Kit is required in every installation of the Ring Video Doorbell Pro. If you don't want to use your internal chime in your circuit, you'll need to bypass your chime as a buffer to protect the Doorbell. This can be done using the bypass mode on the Pro Power Kit. We're always happy to help if you have any other questions.

@scottpeskowitz 9 месяцев назад

Very helpful

@angieacosta5025 5 лет назад

What if u don’t have a doorbell ? Can u still install one

@ring 5 лет назад

Hi Angie! Yes, we offer battery-powered Ring Doorbells that can be installed without being connected to existing wiring - see our Ring Doorbell 2 here: bit.ly/2FDoptv and the wireless installation process here: bit.ly/2PEmqF0. Feel free to check out our variety or battery-powered options for whole-home security at shop.ring.com.

@justinhortons 5 лет назад

@@ring i am hearing the live view option only works with a ring hardwired only doorbell is this correct? i have never had a door bell and dont have spot for one but will have to make my own.i was just gonna buy a wireless one but ifi cant hit a button and see live feed then i dont want the wireless one

@ring 5 лет назад

Great question, Justin! All Ring devices feature Live View, including battery-powered devices. Feel free to check our classic Ring Doorbell and Ring Doorbell 2 here: bit.ly/2FDoptv.

@hanskitchen7692 4 года назад

My apartment door is facing to my neighbor’s door. Would not it catch neighbor’s activity as stranger alarm?

@ring 4 года назад

Hey neighbor, your Ring Pro will alert you to any motion captured within the Motion Zones you set in the mobile Ring App. Rest assured, this is just an app alert and will not trigger any type of alarm.

@Westcityguy 5 лет назад

How does the Ring Pro perform in cold environments? It snows where I live.

@ring 5 лет назад

Hi Emmanuel! The Ring Video Doorbell Pro is able to operate in temperatures within -5° to 120° F. Check out more details here: bit.ly/2xrpC0C and let us know if you have any other questions.

@lilly0303 4 года назад

Just got mine, Installed it Sunday. Went offline today. Had to reboot 100 times and finally received internet signal again. All other devices in the home working properly with wifi. Should I be concerned there is an issue with he device?

@ring 4 года назад

Hi Lily, welcome to the Ring neighborhood! Rest assured, we definitely want to make sure that your Ring experience is a great one. We'd like to take a closer look at your Ring to ensure it's working to its fullest potential. Please give us a call at 1-800-656-1918 (or if outside the US ring.com/callus) so we can help.

@TheGlassSword 4 года назад

So I’m replacing the doorbell in the back door so do I still wire the power kit to the front node or do I put it on the rear node

@ring 4 года назад

Hey neighbor, we recommend connecting the Pro Power Kit to the associated terminal. In this case, you would connect it to the rear and the trans terminals to provide power to the Ring Pro at the rear. Let us know if you have any more questions!

@TheGlassSword 4 года назад

Ring thank you actually it works even if connected to front node so I’m good to go thank you

@javierzapata3806 Год назад

Saludos necesito ayuda quiero instalar mi Ring Doorbell pro pero no tiene el transformador es necesario para encenderlo o puedo conectarlo así a la corriente normal

@LeoWestonVFX 5 лет назад

How do you install this doorbell if you do not have an existing wired doorbell? My current doorbell is powered by batteries in the chime and has no connection to my main circuit board. I find it weird that this video relies on somebody else having already installed most of what's needed rather than showing a full installation.

@ring 5 лет назад

Hey Leo, there are a few ways you can install the Ring Pro. It does need to be wired for power and can be connected to the existing doorbell at most homes. If this isn't an option for you, we'd recommend connecting the Ring Pro to a Ring Power Adapter for power - see the installation here: bit.ly/2vgRTrR and here: bit.ly/2LhCIGb. You can also find the Power Adapter here: bit.ly/2NKtUXq. Let us know if you have any more questions!

@LeoWestonVFX 5 лет назад

Ring Are you telling me the only way to connect directly to the consumer unit is to first buy another doorbell, install that, then bypass it and hook up the Ring? This is silly. How do you wire the Ring doorbell directly to the consumer unit? This product is sold as a wired alternative to your other battery powered models. Please explain how to install it as designed in a house with no pre-existing doorbell.

@ring 5 лет назад

We apologize for any confusion. You would not need to install an internal doorbell first. However, you can install your Ring Pro without an existing doorbell by connecting it directly to the transformer at your home. To install your Ring Pro directly to a 16-24 VAC transformer, there would need to be existing wiring where the Ring Pro would be installed in order to get power from the transformer. We also offer a transformer that you can find here: bit.ly/2FrzH1D - we'd recommend consulting a licensed electrician for installation assistance. If this isn't an option, we'd recommend using the plug-in Power Adapter linked in the comment above.

@LeoWestonVFX 5 лет назад

@Ring. So I can install a transformer and the Ring bell but the wire must already be there? That’s a shame cause I’ve got a long roll of wire in my shed that I thought would have suited this job perfectly. Unfortunately it’s not already installed so I’ll have to move to a house where there is already a wire in place.

@ring 5 лет назад

Rest assured that you can still install a Ring Pro with the plug-in Power Adapter without existing wiring at your home to provide power to the Ring Pro. Please feel free to give us a call anytime so we can provide additional details: ring.com/callus.

@destinywilder1024 4 года назад

My apartment doesn’t have any doorbell so which one would be best for me to buy ?

@ring 4 года назад

Hey Destiny, thanks for your interest in Ring! You don't need a current doorbell in order to install a Ring Doorbell. In fact, our Peephole Cam was designed to install in an existing peephole. Also, our battery operated Doorbells can be mounted on many surfaces and are a quick DIY install. Here is a link to our full lineup of Doorbells: shop.ring.com/pages/doorbell-cameras. Please let us know if you have any additional questions as we are here to help.

@biocameron 5 лет назад

I just bought one! So let’s hope it works!!!

@ring 5 лет назад

How exciting, Cameron! Let us know if you have any questions about your new Ring Video Doorbell Pro - we're here to help. :)

@biocameron 5 лет назад

Ring I get it October 9th!

@typeOhh 5 лет назад

I heard you STILL can't turn the lights off on them dispite more than half of their customers requesting it over a year ago now. The glowing mini O with red lights under it lol

@ring 5 лет назад

Hey neighbor. The LED circle on Ring Doorbells, including the Ring Pro, will glow when hardwired to indicate that it's powered on and receiving a charge. The infrared lights will come on when motion is detected since our devices use passive infrared motion detection - learn more here: bit.ly/2VsDsZR. We do appreciate the feedback and will be glad to forward this to our development team!

@charliejg 3 года назад

Is the small unit that attaches to the bell circuit inside the antenna for Wifi?

@ring 3 года назад

Great question, Charlie. The small unit that installs in the bell circuit is to regulate the power between your Ring Doorbell, your internal chime kit, and your transformer to ensure all items in the circuit are getting the proper power levels to work properly.

@charliejg 3 года назад

@@ring Ahhhh, I s a voltage regulator. Just installed our Ring today. It was very easy. I got the unit that takes its power from the house doorbell AC voltage. My doorbell unit even had a schematic diagram making it easy to determine the connections. One suggestion would be to make a bezel for vinyl siding that has a double angle. The wedge bezel is for a single, flat style of siding. But, I was able to straddle the gap with the ringer. 👍

@PanthersLantaVegas 5 лет назад

This helped me out alot! Thanks

@Je1gonzalez 4 года назад

I have a Ring doorbell 1 but I want to replace it with Ring Pro I have a transformer connected to the existing doorbell Do I just connect the new Ring doorbell pro to the wires where I going to take the old one off?

@ring 4 года назад

Hey Joel, first verify your transformer has an output of at least 16V 30VA (40VA max) and 50/60 Hz. Do not use a halogen or garden-lighting transformer or a DC transformer/power supply. Check out this link for more information: support.ring.com/hc/en-us/articles/360036047831-Physically-Installing-your-Ring-Video-Doorbell-Pro. Let us know if you have any additional questions.

@Je1gonzalez 4 года назад

@@ring it does have 16V! Thanks!

@jesusherrera6628 4 года назад

I have an old internal doorbell chime that looks nothing like the one shown in the video, my chime's wiring is also not labeled (front,trans,back) what can I do? Can I install my doorbell pro without installing the power pack?

@ring 4 года назад

Hey Jesus, we'd like to ensure your Ring Pro gets installed properly and would be glad to help. The Pro Power Kit V2 would need to be installed whether you're connecting it to your internal chime: support.ring.com/hc/en-us/articles/115005974286-How-to-Install-Pro-Power-Kit-V2-for-Ring-Video-Doorbell-Pro or if you're bypassing your internal chime: support.ring.com/hc/en-us/articles/115005974286-How-to-Install-Pro-Power-Kit-V2-for-Ring-Video-Doorbell-Pro. We'd like to take a look at the existing chime kit you have installed - please send us photos in a message on Facebook or Twitter and include the make and model of the chime kit. We're glad to help!

@poppopkustomkars1234 2 года назад

Missed the step about scanning the QR code and mounting the wedge to the wall and mounting the Ring To the wedge.

@lisabochatey5071 4 года назад

Does this require our house to have internet or does it use a cell signal?

@ring 4 года назад

Hi Lisa! Ring devices do require a stable internet connection in order to send alerts via the mobile Ring App. Feel free to see more details about Ring on ring.com/faq and let us know if you have any more questions.

@robertgarcia9006 4 года назад

Does the doorbell pro come with angle wedges to angle the doorbell camera?

@ring 4 года назад

Hey Robert, thanks for reaching out. The Wedge and Corner Kits are available separately from the Ring Pro on ring.com/accessories. Please let us know if you have any more questions!

@definingcomedy772 3 года назад

Does it have unlimited recording?

@ring 3 года назад

Great question! Subscribing to a Ring Protect Plan allows you to review all previously captured motion/ring alerts, even the ones you missed at the time of occurrence, for up to 60 days. Learn more about Ring Protect here: ring.com/protect-plans.

@taylorsnyder3329 4 года назад

Hey Ring, Do I have to use the pro power kit with my pro? What if the wires are welded on instead of screwed on? So I can't connect it to the front or trans. I have an older house. I do have wires at my front door to wire on the pro, just not the power kit.

@ring 4 года назад

Hey Taylor, if connecting to an existing chime kit in the home we do recommend using the Pro Power Kit in order to regulate power and allow the Ring Video Doorbell Pro to work properly. See more here support.ring.com/hc/en-us/articles/115005974286-How-to-Install-Pro-Power-Kit-V2-for-Ring-Video-Doorbell-Pro.

@mystichammer6517 5 лет назад

What if your current doorbell was installed ON the door frame? Doesn't seem like there would be enough room for the ring doorbell..

@BadMoonRising92 5 лет назад

Jesse Turner ya I have that issue. Never really thought about it until now

@takkc396 5 лет назад

I have that issue as well. Mine is in between the door frame and brick. I am building it out with weather treated wood. It will stick out enough. Just an idea. Good luck.

@mortyharenza9854 4 года назад

My doorbell is on the side wall. Where do I get an angle attachment for proper installation

@ring 4 года назад

Hi Morty! You can add a Corner Kit to your Doorbell set up to ensure it's facing your entryway. You can find the Corner Kit for the Ring Pro here: bit.ly/31RBB3t. If you have a different Doorbell model, you can find the other Corner Kits on ring.com/accessories.

@justinwilliams2144 4 года назад

Morty - my Ring doorbell 1 is mounted on a side wall perpendicular to my door and still does well and can see about 20-30 feet down my sidewalk still.

@Tigrillo214 4 года назад

I get a reading of 37 volts at the door, when pressing the doorbell button I get 18 volts... will this work with the Ring Prol?

@ring 4 года назад

Hey there! The Ring Video Doorbell Pro requires 16-24vAC at the door so as long as you're receiving the proper amount of power it should connect. See more at bit.ly/34jwaN2.

@TheSickleCellWarrior 4 года назад

If I don’t already have a doorbell can I still purchase?

@ring 4 года назад

Great question, Tiara! The Ring Pro requires power from existing doorbell wiring or from an alternative option like our Plug-In Adapater - check it out here: shop.ring.com/collections/accessories/products/plug-in-adapter. We do also offer battery-powered Ring Doorbells that can be installed without the need for wiring. Check out our classic Ring Doorbell, Ring Doorbell 2, and Peephole Cams here: shop.ring.com/pages/doorbell-cameras. Let us know if you have any more questions!

@amyvyang 4 года назад

Which ring door bells are the best to buy if you don’t have a door bell in your house?

@ring 4 года назад

Hey Amy, great question! You don't need a current doorbell in order to install a Ring Doorbell. In fact, our Peephole Cam was designed to install in an existing peephole. Also, our battery operated Doorbells can be mounted on many surfaces and are a quick DIY install. Here is a link to our full lineup of Doorbells: shop.ring.com/pages/doorbell-cameras. Please let us know if you have any additional questions as we are here to help.

@Tezz-og8rq 4 года назад

It looks complicated for me hmmmm

@decisionsdecisions8906 2 года назад

Nice video I’m really enjoying mine easy to set up I did an unboxing video too which may help others to see what you get in the box

@rbhnr 4 года назад

Hi, I am in the UK and have purchased the Ring doorbell PRO. The package contains a small rectangular accessory with a label on it reading "Doorbell bypass kit" which I presume is the Pro Power Kit V2. I also have the ring transformer in the package. I want to use my existing mechanical doorbell chime which is on the compatible list. Within the mechanical doorbell chime box, there is a GreenBrook transformer installed which is 10.3V ac. In order for me to use my existing mechanical doorbell chime, do I need to install both devices i.e. the "Doorbell Bypass Kit" and the ring supplied transformer?. Can I remove the GreenBrook transformer installed within the mechanical doorbell chime box and replace it directly with the ring supplied transformer? My existing doorbell by the front door is about 43" from the ground. The guidance provided by Ring is to have the bell about 48" from the ground. Moving the doorbell higher may expose the existing doorbell hole, so is 43" ok for the camera height? Thanks

@ring 4 года назад

Hey neighbour, thanks for getting in touch with us. We'd like to ensure we address all of your questions. - The Pro Power Kit V2 is required in order to properly install your Ring Pro. Check out our support article and installation walkthrough video here: support.ring.com/hc/en-gb/articles/360036047831-Physically-Installing-your-Ring-Video-Doorbell-Pro. - Regarding transformer installation or removal of existing pieces of a wired setup, we recommend consulting a licensed electrician. In some areas, electrical work is illegal unless done by a licensed electrician. - Although 48" is the recommend height for installation, your Ring Pro should perform just as well at 43". Since the Ring Pro features advanced motion detection capabilities, you can draw where you want your Ring Pro to monitor for motion. If you do experience any inconsistencies with your Ring Pro's motion detection, please give us a call at 01727 26 3045. We're always glad to help. Please let us know if you have any more questions!

@rbhnr 4 года назад

@@ring Thanks for the update. I think the confusion I have is that the guides mention the power kit v2 is used to bypass the internal doorbell , but as I want to use the mechanical doorbell do I still need to install the power kit v2?

@peaceofmind6141 5 лет назад

Do ring have security cameras?

@ring 5 лет назад

Hi Bobby! Check our our Security Cam options here: bit.ly/2Fzvyek and let us know if you have any questions.

@LUClFEAR 4 года назад

Ring do I need to use the pro power kit?

@ring 4 года назад

Hey neighbor! Yes, the Pro Power Kit is required in order to install your Ring Pro. See more on the installation process here: bit.ly/2DB0S8t.

@taylorsnyder3329 4 года назад

What if I the wires are welded on instead of screwed on? So I can't connect it to the front or trans. I have an older house.

@dpoffice5752 4 года назад

Installed everything to a tee. Intermittent signal, worked for a few minutes then would stop. Buzzing sound from existing door bell chime. Looked it up, used bypass on Power Kit v2, now there's no power at all. 2+ hours down the drain.

@ring 4 года назад

Hey neighbor, we'd like to help and ensure your Ring Pro is working properly. Please give us a call so a member of our team can look into what's causing this: ring.com/callus.

@mariozombie2843 5 лет назад

Need to install this on a metal gate about 4 feet away from the old wired door bell. No one can reach the doorbell when the gate is locked.

@ring 5 лет назад

Hey neighbor, the Ring Pro requires a hardwired connection to existing doorbell wiring. One of our battery-powered Ring Doorbells may be ideal for you if you're not planning to install it at the door: bit.ly/2FDoptv. However, we do recommend that your Ring is mounted and secured to a wall to ensure it's not easily removable by anyone without the proper tools.

@ptinio2 5 лет назад

Is the ring doorbell ip 67 water resistant?

@ring 5 лет назад

Hey neighbor, great question! With internal batteries or wired connections, Ring devices are weather resistant with an IP55 rating. Let us know if you have any more questions.

@samynasreddine7339 5 лет назад

Wow

@tkcoolz18 5 лет назад

I can't find the transformer in my house. I wanna check if it's 16 30.

@ring 5 лет назад

Hey neighbor! The most common places where transformers are found in homes are in garages, basements, attics, or laundry rooms. We hope this helps!

@pamt2772 5 лет назад

@@ring Can you suggest a website where I could see examples of what transformers look like? I don't have a clue. Thank you :)

@ring 5 лет назад

Hi Pam! Transformers can usually be found in a home's garage, basement, attic, or storage but can look different depending on the model. We offer a hardwired transformer for our neighbors here: bit.ly/2FrzH1D. We'd also recommend checking out the website of hardware stores or google.com to see different types of transformers.

@mjames2117 5 лет назад

I changed the network SSID and realised my Ring Pro now needed to be resetup on new network SSID. So, doorbell is offline. How can I stop the stupid setup voices from the doorbell outside at inconvenient hours. Volume is already off but it will still say the setup bullshit out loud and "Rome wasn't built in a day etc " or some similar stupid comment really loud? Need to disable this feature on the doorbell and incorporate it into the app only. Then I can reset doorbell any time of day.

@ring 5 лет назад

We appreciate the feedback, neighbor. Although there isn't a feature to disable to setup voice at this time, we'd be glad to forward this to our development team for review. Once your Ring is reconnected to your new network, you shouldn't have to complete this setup again. Please give us a call anytime if we can help get your Ring Pro up and running again: ring.com/callus. We're here to help!

@csherpa21 5 лет назад

what if you don’t have a star shaped screwdriver?

@richardlucas2077 4 года назад

The screwdriver included in the package. Pull out the philips bit from the handle, turn it around, and there you go.

@cocgaming4018 5 лет назад

Is that waterproof?

@ring 5 лет назад

Hey Rajendra. It's important for your home to be protected come rain or shine and so each Ring device is weather resistant. Check out more information here: bit.ly/DoorbellComparison and feel free to let us know if you have any other questions!

@jadamioncole1873 3 года назад

Ring Video Doorbell Pro Works With Alexa?!?

@ring 3 года назад

Hi neighbor. That is a great question! Our Ring products work with many Amazon Alexa integrated systems to provide you with a connected, smart home experience. You can see how to integrate them here: support.ring.com/hc/en-us/articles/115003247146-Integrating-Amazon-Alexa-supported-Devices-with-Ring-Devices.

@jadamioncole1873 3 года назад

We Will Visit Ring. Com???

@Rob555ism 5 лет назад

My Ring door bell worked fantastically for well over a year +. A few weeks ago I found that my computer could not see or download any of the videos. After several phone calls i was told to "be patient" they are trying to resolve this video issue with "mime" - whatever that is. The program works fine on my android, BUT I can't download the files. I tried sharing the files to get copies and that did not work at all. In my early ownership days none of this was an issue. Something is wrong at Ring to be selling this sort of product that they can't make work consistently. Why they keep putting me off is even more disturbing. it says "No video with supported format and mime type found." If you see this, return the product and ask to get refunded. The product, when it worked as advertised, was very good. I managed to get a drug psychotic evicted from a neighboring apartment. The police found the Ring videos immensely compelling. The videos were even used by the police later to show how compassionate they were during the raucous and mildly violent eviction. The person was deranged and resisting arrest. The product is great, but this never ending software issue and being told to "be patient" for weeks is making me think of other options with reliable products.

@ring 5 лет назад

Hi there, we're sorry to learn about your experience and would like the opportunity to help. Please send us a private message on Facebook or Twitter, and we'd be happy to get our team in touch with you so we can actively work towards a solution. Thanks for your patience!

@Castleknight 5 лет назад

Did Ring get things fixed, as I see they reached out to you, on here.

@stevehairston9940 5 лет назад

@@Castleknight curious to know myself.

@jamesb2839 4 года назад

Is anyone getting a buzzing sound out of your chime? It’s unusable for me because it’s so noisy. Sounds like my chime is about to blow

@ring 4 года назад

Hey James, we'd like to look into what's causing this. To ensure your Ring Pro is installed with your internal chime correctly, please give us a call: ring.com/callus. A member of our support team will be glad to assist!

@jamesb2839 4 года назад

Ring will call you tomorrow . Thanks for your response.

@cgthope 3 года назад

Hi! James B. Just a question did u ever get it fix? I have same problem after i just installed my ring pro.

@simbarashechabarika7958 3 года назад

apple watch series 6

@mjames2117 5 лет назад

Ring doorbells should have the following features. Turn off Led Message instead of ring Turn remote internal light on/ off Link to other cameras Introduce internal window mount Ring cameras with multi direction cameras.

@ring 5 лет назад

Thank you for the feedback! We're always working to improve our neighbors' experience and will be glad to forward this to our development team. We appreciate you being part of the Ring neighborhood.

@Trav2016 4 года назад

2:16

@athaothao2880 4 года назад

ring doorbelll pro video

@Orlandoprivatetransportation 5 лет назад

What if you don't have a door bell?

@ring 5 лет назад

Hey Brandon! If you don't have an existing doorbell in your home, our Ring Video Doorbell 2 will be the perfect fit for you. With 1080p HD video quality and customizable motion settings, this device runs off a rechargeable battery pack so no hardwiring is necessary! See more at bit.ly/2PNFPYS.

@wec20111 5 лет назад

Go Big Blue!

@hardonthegasgtboyz1586 5 лет назад

What does it’s cost to run these doorbells

@ring 5 лет назад

Hey neighbor! Ring devices are a one-time purchase and incur no mandatory ongoing fees or contracts. We do offer an optional subscription to our Ring Protect Plan that activates your Ring's video recording and storage service - learn more at ring.com/protect-plans. All Ring devices are designed for a DIY installation and are packaged with all of the tools you'll need to complete a device setup. You can also check out installation walkthrough videos on ru-vid.com. If you're looking to get your Ring installed professionally, feel free to check out Amazon Home Services for pricing and availability here: bit.ly/2Dd81Nb.

@tommymonsegur798 Год назад

@@ring if I use the ring wall plug-in adapter for my ring, doorbell pro do I still have to install v2 power back up anywhere

@FacePunchMcGee 4 года назад

These videos are very helpful but, as a VO person, listening to the vocal fry is ROUGH.

@spookycodm2546 4 года назад

Do one in Spanish

@janetsenior8975 4 года назад

I have a ring door bell and the battery has gone i am 74 not 47 so my hands are crippled and i have no idea how to change the bloody battery or have the money to pay a handy man to do it for me so its just rusting outside and not in use waste of money

@ring 4 года назад

Hey Janet, we'd like to help ensure you can utilize your Ring. Battery-powered Ring Doorbells may need to be recharged occasionally depending on usage, like how often motion is detected or how often the Live View feature is used. Weather can also have an effect on the battery life. We do offer Doorbell options that require a hardwired connection so recharging the battery isn't needed. We'd be happy to look into some options for you. Please give us a call anytime so we can help: ring.com/callus.

@davids6075 3 года назад

I have multiple ring devices inside and out. All of them work fine except the ring doorbell 3. It will not connect to live view most of the time. I have call and spoken with numerous people who barley speak English. I am going to send every bit of the ring devices if you guys do not fix it. I have bought so much extra stuff,chime,transformer. You name it. I will not buy another item. But I will switch. If you guys do not fix this.

@ring 3 года назад

Hi David. Having your Ring Doorbell 3 functioning as intended is key to your peace of mind, so we are happy to help find a solution. In order to best assist you, please send us a PM on Facebook or a DM on Twitter, and we can work together from there. You can also give our community support a call at 1-800-656-1918, (or if outside the US: ring.com/callus) 24/7, for more support. We look forward to hearing from you.

@wash85 4 года назад

Wanted a Ring for a long time, now i have one Im unfortunately extremely disappointed.Using for 2 months and found the live view to be terribly unreliable. Doesn't work when needed the most.. Eg. Someone rang my bell and it wouldn't not connect. When getting notification and clicking on the icon it wont go straight to ring, you have the go to the app. Would NOT recomend as a means of security as is insecurely unreliable. Will not be promoting Ring at work now that iv had first hand experience

@ring 4 года назад

Hi neighbor, we're here to help. This is far from the Ring experience that we'd like for you to have and want to make sure that your Ring is providing you with the security that you deserve. We want to implement the best solution possible so you're able to access Live View and be able to answer your notifications with ease. Please give us a call at 1-800-656-1918 (or if outside the US ring.com/callus) so we can get to the bottom of this.

@alaskatransplant4699 4 года назад

wash85 I live up a mountain & I love my Ring. I did have some connection issues, but Tech Support walked me through it & we have been on line ever since.

@vietanh2487 4 года назад

This doesnt work with existing chime, so dont try to connect them together. Ring should be honest than keep fucking around.

@ring 4 года назад

Hey neighbor, the Ring Pro is compatible with a number of existing chime kits. Feel free to check out our compatibility list here: bit.ly/359y9E8.

@iokuakai 4 года назад

Don’t buy this ring model! Internal battery only lasts 2 years then dies and can’t be replaced. So pretty much you’ll have to buy a new doorbell every two years which is completely unacceptable. Ring does nothing for you since warranty is only 1 year

@ring 4 года назад

Hey there, Ring devices are designed to provide you with years of peace of mind and we'd like to help. Please send us a private message on our Facebook or Twitter pages and our team can work with you to find a solution.

@kw1nz33 2 года назад

the way she says "doorbell" is weird!!!

@peppyhowls2335 5 лет назад

How the phuck can I see video on phone? Where's the set up here

@ring 5 лет назад

Hey neighbor, this video just shows the physical wired installation for the Ring Pro. In order to receive alerts and connect to live videos, you'll need to go through the in-app setup process to connect your Ring to your WiFi network - see it here: bit.ly/2nfUMSr.

@twynzdouble6270 4 года назад

Save your money the system is trash- lag sound issues - lag motion issues- waste of my money

@ring 4 года назад

We're here to help. Your security is our top priority and we want to make sure that your Ring device is functioning to its fullest potential. At your earliest convenience, please give us a call at 1-800-656-1918 (or if outside the US ring.com/callus) so we can take a closer look at your Ring and to implement a solution.

@twynzdouble6270 4 года назад

Ring unfortunately that will be a waste of time- I’ve googled the issues and as of recent experienced another well know issue that has more users complaining of- is that the audio dies seconds after going live on camera- no sound at all. I’m aware that you use the excuses such as poor internet /rebooting fixes / and updating device fixes it- not the case at all it’s an issue on your end that people are quickly realizing. I for one will never buy or encourage anyone to buy a ring device ever!

@ring 4 года назад

@@twynzdouble6270 This is far from the Ring experience that we'd like for you to have and we're committed to providing you with a working solution. Please send us a DM/PM via Facebook or Twitter so we can learn more and to get this resolved.

@twynzdouble6270 4 года назад

Ring you’ll have to contact my father- I’m talking on behalf of him. I’m more annoyed that we bought the camera for his safety and the device is not performing at all.

@ring 4 года назад

@@twynzdouble6270 For your privacy and security, we deleted your message which contained an email address. Please send us a message via Facebook or Twitter so we can continue to help. We look forward to speaking with you.

@Rocksteady176 5 лет назад

These things are nothing but overpriced junk!!!! I am returning them and getting my money back!!!!

@Terese33 3 года назад

Very helpful video, but HOLY VOCAL FRY!

@tylerkaschke1 3 года назад

that's all I could hear!

@50deserteagle 5 лет назад

Here thieves are stealing the outside ring doorbell and running away with it.

@ring 5 лет назад

Hey Stan, we're sorry to hear that's happening. We offer Theft Protection so if this ever happens, we can help get a new Ring device sent out to you. Learn more about what to do if your Ring device is stolen: bit.ly/2wny9zb.

@mreverybody1150 4 года назад

@@ring I heard that it can take up to 2 weeks for a new Ring device to be sent. 2 weeks without a doorbell or security if that's the case...

@Kemp.C 5 лет назад

Great, not in the US, so all we get is RTFM

@wec20111 5 лет назад

Is there really any difference other than design on the 2 different power kits? Just curious. Thanks.

@ring 5 лет назад

Hey neighbor, great question! The newer Pro Power Kit allows for a bypass or integration of the Ring Pro to your existing doorbell. The older Pro Power Kit allows for integration only and a different part would be needed to bypass your internal doorbell.

@Tekniken 5 лет назад

I have a 24 v old doorbell , can I use it or can I bypass the old one or just throw the old one and install the pro?

@ring 5 лет назад

Hi there! Both options are doable - you can connect your Ring Pro to your existing 16-24v chime by checking if yours is compatible here: bit.ly/2S3gzvA and following the set up instructions in the app. Additionally, if you don't want to use your existing chime, you can use the Pro Power Kit to bypass it entirely and just run the power to your Doorbell. See more at bit.ly/32fpDlR. Let us know if you have any other questions!

@trevor108 3 года назад

Is there a solar charging solution for the Pro?

@precisionbrown6829 3 года назад

You can hammer them in if necessary lol 😂 Try hammering into brick

@agyenfrimpong458 3 года назад

ring kit is not too ring 3 and ring pro of 2A Ockway st Link

@sirlesliechao 4 года назад

I just realized that the narrator is the same lady that says - Rome wasn't built in a day..

@kittywaymo 5 лет назад

Do you think the “camera floodlight (We’d want the one with sirens LOL) battery pack “might be better than camera spotlight Wi-Fi due to the fact that Wi-Fi can pop off especially where we live up in the mountains? Also what’s a good sale /package deal perhaps on Amazon or eBay etc. that you guys would offer : we are just looking for front door Spotlight camera with siren battery operated preferred is there a communication feature that is with that camera or is that something separate on the doorbell ring/speaker ?I’m talking about something that of course would be wireless our Wi-Fi pops up often on so I don’t know if I trust that probably would want a battery operated one thank you, Hope these questions made sense LOL thanks

@Justme0528 4 года назад

I've never mounted anything outside before. Will I need to drill the siding or will the screw just screw in with only a screwdriver? Also do I need to turn the power off? I watched some guy install this doorbell and he left the power on but I just want to be sure lol.

@ring 4 года назад

Hi June, we're excited to welcome you to the Ring neighborhood! Drilling installation holes is required for the Ring Doorbell Pro to ensure it's mounted securely to your home and not easily removable by others. When dealing with wiring at your home, we recommend turning the power off beforehand as a safety measure. Rest assured, we do partner with third-party installers depending on where you're located. If you're in the US, check out ring.com/installmyring to learn more about Amazon Home Services. If you're in the UK, check out localheroes.com/ring to learn more about Local Heroes. If you live outside of these areas, we recommend getting in touch with a local certified electrician for installation assistance. Let us know if you have any more questions.