The receiver can only be connected to one hot wire. Typically a red wire is a switch wire and the black house wire is the constant hot wire. If that is the case, you can connect the receiver's power wire to the house red OR black and cap off the other house wire not being used with a wire nut and electrical tape.
The box only shows downrod and slope mounting options. That is shown 4 places on the packaging (main front panels and top panels). The top panel also has a dimensions chart that shows the assembled dimensions when installed in different ways. That chart shows downrod and slope options - the clos-to-ceiling option is marked NA because that option is not applicable. This fan can not be installed without a downrod.
My old fan ran off 2 wall switches, one for the fan light and one for the fan itself. When removing the old fan I had a black, a white, a green, and a red wire. As far as I know the red wire goes to the wall switch that operates JUST the light. This new "smart" fan has no red wire, only a hub with 2 plugs (blue/white wires on one plug and brown, gray and black wires on the other plug). If I attach the red wire to the black wires I find that turning the light off from the wall switch turns the entire fan off. What are my options here? I want one switch to the the fan light and one wall switch to operate only the fan itself.
Due to the DC motor and the color temperature changing light kit, the only control option is the remote control. The only switch option would be one standard on/off toggle switch.
No, due to the DC motor, smart features, and the color temperature changing light kit, this fan should only be installed and controlled with the included remote or the Hubspace app. This fan is not compatible with any alternate controls.
I have two black, two white, two ground, and 1 red comming from home ceiling, should i connect one black, one white, two ground and just cover the red with tape or is it ok to connect 2 white, 2 black connect to receiver.
The connections would be dependent on what the black wires are. With two black wires and a red wire, it sounds like there may be 2 switch wires (1 black and one red) along with a constant power wire (one of the house black wires). In general, you would connect one white to one white and one black to one black and cap the other non-used wires. If you are not sure about the wiring, we would suggest calling a licensed electrician to ensure the proper wires are used.
There should be a QR code on the receiver and also on the inside of the battery compartment cover of the remote. If you do not have the QR code, the fan can be added to the Hubspaec app using the option for setup without QR code. In the app, press the + button and then follow the instructions for set up without QR code.