I have installed many fans in the last 10yrs of rehabbing homes an this is hands down the easiest fan to put together an install . Its a well designed fan . Why cant they build them all this way The quik connect wires are great an the big surprise was the magnetic light , love it
Thank you so much. I can't express how helpful this was. It's always better for me to watch someone and then repeat it. Great instructor and well done video. Thanks a ton!
Thank you so MUCH for this step by step guide! I had never installed a ceiling fan in my life and this tutorial got me through it successfully. Thank you so much!
I bought the Celene and thankfully this video showed me how to insert the huge remote receiver, which was the only part that was giving me trouble. It was a tight fit, but all good now as I relax under the gentle breeze!!!👍🏾👍🏾👍🏾👍🏾
Thanks for providing this detailed video ! I moved into a renovated house and I was having issues with the remote , I noticed that just ONE remote was making all 4 ceiling fans turn on or off , (the installers forgot to program each individual remote to its own frequency) I was hoping I didn’t have to take down the whole fan set up but I found this video and programmed all 4 fans and solved the issue in less then 10 min with just taking off the cover (4 screws )and finding the box … now my family doesn’t think there was a ghost in the house 😂@4:25
I have a red, black, white and copper ground coming out. Obviously copper to to ground and white to white but my receiver wire is black not red and even my antenna is yellow not black like yours. So the black receiver wire go to both the black and red coming out of my house? Please advise thank you so much
No, the black receiver wire would connect to EITHER the black or red house wire, not both. Typically, a red wire is a switch wire. Which ever house wire you don't use (red or black), just cap it off with a wire nut and electrical tape. Please note that if connected to a switch, the color temperature may change if the switch is turned off/on too rapidly (within 4 seconds).
In general, remote controls fans should not be installed with wall controls that control speed - a wall speed control will damage the remote receiver. We would recommend installing as shown in the video (with no switches). The light has a memory to remember the color temperature setting and if connected to an on/off switch, the color temperature may change each time the switch is turned off/on. Technically, the fan could be installed with wall controls instead of the remote, but again, you would lose the ability to control the light's color temperature settings. Hope that info helps.
Awesome video, helped us figure out where we were going wrong! Capped off the red wire, turned the wall fan switch to the first notch and now we have a nice new fan
We're glad the video helped, but... It sounds like the remote receiver was connected to a wall mounted speed control? If so, we would suggest immediately disconnecting the receiver from the wall control and wiring it to the house constant supply line as shown in the video. In general, connecting the receiver to a wall mounted speed control will damage the receiver. We do no recommend using this fan with any switches.
@@ceilingfans101 Hm. I think this is a quirk in our house's wiring because we wired the fan up exactly as instructed (following both your video and the instructions provided) - but although the switch is supposed to adjust speed, it actually functions as an on/off switch and doesn't allow us to adjust the speed of the fan (ie it is off in any position other than 'full speed' which is on)
Thanks for the help! Reading the directions was too much. 'Take part FF and apply to CC with wires on GG' lol too much. Video helps out lots! Again, thank you!
What do I do with a red wire coming from the house supply? My assembly had only a black, white, and green wire. I think the red wire was for controlling just the light. Do I splice into the blue wire on harnesses?
We have to say that we recommend calling a licensed electrician if you are unsure about wiring. That being said, a red wire is typically a switch wire. If that is the case, and the switch is a standard on/off toggle style switch, you can connect the receiver's power wire to the house red wire and cap off the house black wire. That would allow you to turn the fan and light on/off simultaneously using the switch. Please note that if connected to a switch, the color temperature of the light may change if the switch is turned off/on rapidly (within 4 seconds). You could also just cap off the red and connect the wires as shown in the video.
Yes, in general, the only acceptable switch option for use with a remote control fan is a single on/off toggle style switch. Using a 3-speed wall switch in conjunction with the remote receiver will eventually damage the receiver.
For those of you that ran into a situation like mine, I had 3 wires coming form the ceiling fixture: WHITE (neutral), BLACK (hot), RED (secondary hot). The BLACK wire is a ungrounded (hot) conductor from one switch that would control power to the ceiling fan motor spinning the blades. The RED wire is the ungrounded (hot) conductor from another switch that would control power to the ceiling fan light. Older fans usually had an additional BLUE wire where the switch for the ceiling fan light would connect. With the Hampton Bay Fan fixture, both the fan and light functionality are controlled by the remote. Because of this, the fixture only requires a single ungrounded (hot) conductor to operate. So, for my additional RED wire, I just capped it using a twist-on wire connector. I hope this helps some of you encountering this setup, good luck!
I capped off the red wire , but my light and fan doesn’t operate separately now, I turn on just the light switch the fan and the light turns on every time .
Are they installed on the same circuit/power wire. If they are installed in a series, the first fan may be receiving all the necessary power and while the 2nd one is not. That's one possibility. We would suggest calling Hampton Bay customer service. Their team is pretty good at troubleshooting over the phone. They will also be able to send any replacement parts if necessary.
Correct. The receiver can only be wired to one power supply - The house black (constant) or red (switch). You can connect the receiver to the red switch wire instead of the house black wire and then cap the black wire. That would allow you to use the switch to turn the fan and light on/off. Please note that if connected to a switch, the color temperature of the light may change if the switch is turned off/on too quickly (within 4 seconds).
Do you know where the extension down rod sold separately for slopes ceilings is sold?? We bought an extension but it doesn’t help put the fan at an angle :(
The downrod does not make the fan hang at an angle. The fan can be installed on a sloped ceiling with a maximum angle of 20 degrees with the parts included (+ the extension downrod). If the angle of the ceiling is greater than 20 degrees, you will need a 45 degree canopy kit like model #82735 sold at The Home Depot.
That's odd. If you have already double-checked the wiring connections are properly and completely made, we would suggest calling the Hampton Bay customer service team at 1-855-434-2678. Their team is pretty good at troubleshooting over the phone.
I have a black wire switch for the fan. I also have a red wire switch for the light but in this model fan it only calls for the use of the black wire for both the fan and the light. What should I do with the red house wire just wire nut it off and not use the switch is my question?
For this particular fan, we would suggest capping off the red wire. Please note that if the receiver is connected to a switch, the light color temperature may change if the switch is turned off/on too rapidly (typically within 4 seconds).
I did the installation and all good but after six months the light went off and I checked all the wires and I even changed the light fixture (I have two ceiling fans in my living room) and with no luck still no lights, i’m thinking replacing the remote receiver
I have a Red wire hanging from the ceiling along with 1 Constant Black Hot wire and a White wire (and ground). 2 switches on the wall for the light and fan. Instructions say to attach the red to the Blue Wire, but the Blue wire is occupied on both ends in this fan. What do I do with the Red wire? Black with Black, White with White, and Green with Green and capping off the Red wire didn’t work. Any help is much appreciated. Thank you
We would suggest contacting a licensed electrician if you are not sure about your wiring. Typically, a red wire is a switch wire and the instructions for the fan do not address a red wire because switches are not recommended for use with this fan. If you have 2 switches on the wall - 1 for fan and 1 for light - the black wire in the ceiling may be the other switch wire since you would need 2 wires for 2 different controls. Did you try to turn the switches on after you connected everything. If the black wire is a switch wire, the fan would not get power if the switch is turned off. Also, make sure that the dip switches in the remote and receiver match and that the reverse switch is fully in one position or the other. If the reverse switch is between settings, the fan won't operate. If those tips don't help, we would suggest calling Hampton Bay customer service.
Hello! I have two of these Mena 54" fans in white. Both rated @ 6247 Airflow CFM. On high neither fan comes even close to this type of airflow. I can follow the end of the blades with my eyes. I called Hampton Bay and they insisted that the fan receivers were both defective. They sent me two new ones which I installed. Absolutely no difference. I'm stumped! 🤔Any suggestions on what to do next??? Thanks so much in advance!
The fans are all tested by 3rd party testing facilities to confirm the fan's performance. There is a difference between CFM and air velocity. The 6247 CFM is total air movement in the room under optimal conditions. Velocity is the breeze felt. There are a few factors that could impact performance such as room size and proximity to the ceiling. In stalling this fan in a room smaller than 12ft x 12ft would negatively impact the fan's performance. On high speed the blades should rotate at a rate of about 125 RPM.
I have two of these in an outdoor covered area about 10 to 12 feet apart. The covered area is roughly 10x30. There is very little air movement in this space. They are sending me two capacitors now and I will try that. I have six additional ceiling fans throughout my home in various rooms that push a lot of air. Just hoping to get close to that.@@ceilingfans101
Technically, yes, but not recommended. If all of the dip switches are set the same in the remote and both receivers, the one remote would control both fans. This can create an issue if the fans get out of sync (ex: one fan receives the light signal and the other doesn't which would cause one light to come on and the other stays off, then when trying to turn the second light on with the remote, both fans receive the signal and now the first fan's light is off and the second turned on). we always recommend setting each remote and receiver to a unique dip switch setting to ensure proper operation.
I have the same fan and followed all steps… the fan will not turn on. I exchanged it for a second fan and tested it with another model ( this worked) the second mena fan makes a clicking noise but does not spin or turn the light on. Any ideas?
Sounds like a wiring issue, maybe. We would suggest calling Hampton Bay customer service at 1-855-434-2678. Their team is really good at troubleshooting over the phone.
We do not suggest using any switches with this fan. The only option would be to connect the remote receiver to one standard on off switch, but that will cause the light's color temperature to change each time the switch is turned off/on. We suggest wiring as directed in the video (without switches) and only using the remote.
I am installing this on a slanted ceiling and I am unable to keep the ball rod straight because there is not enough room between the ball rod and the remote receiver to slant the rod. Any suggestions?
The fan can be mounted on a sloped ceiling with a maximum angle of 20 degrees. If the angle is greater than 20 degrees, you will need a 45 degree canopy kit that allows for a greater installation angle.
I installed this yesterday. Fan works great but last night the light randomly came on out of nowhere and it did it again tonight. Also, on the receiver, there was no red wire, it was only green, black and white. On the house side, I have bare copper, white, black and red. I wired the two greens to bare copper and white to white then black from receiver to black house wire with the red since the red is also power.
The red and black house wires should never be connected together. They are both power wires and that could damage your electrical system. If you are not sure about wiring, we suggest calling an electrician to ensure the wiring is connected correctly. The receiver has either a black or red wire (manual states black or red wire - they are both power wires) that wire connects to one power wire from the house (either red or black). a red wire is typically a switch wire and the house black wire is typically a constant power wire or second switch wire. For the random operation of the light (turning on out of nowhere), this is probably an interfeernce issue with the remote. This can be easily fixed by changing the dip switch settings in the remote and receiver - see the 4:18 mark.
@ceilingfans101 you say the red wire is typically a switch wire, well I do have a double wall switch and it used to turn on the old fan light and the other switch was to turn on the fan itself. Now, I can't turn on the fan light with the wall switch. I'm curious as to why that happened.
@@kjrwhs2003 It sounds like the previous fan may have been a pull chain fan? If so, it would have two separate wires for power (one for fan speed power and one for light power). In that case, each of those wires could be connected to separate switches to allow for independent fan and light control via the switches. With this fan, it includes a remote receiver and that receiver only has one power wire to connect to the house, so you are not able to use separate switches while still retaining complete control via the remote.
@ceilingfans101 ok, so that's just dumb, they should have made it to where you can choose to have control with a light switch or remote or with both. So since that red wire from the house may be to the light switch, I should disconnect that wire and cap it since the switch won't work at all for the light. Other wall switch I can still turn the fan on or off.
@@kjrwhs2003 correct. As far as the remote receiver goes, that's the way it has always been, BUT, there have been developments in the receiver tech and there are fans starting to hit the market that have a 3-wire receiver that allows you to connect the receiver to 2 separate switches. Unfortunately, this is not one of those fans. If the receiver is connected to a switch, you will be able to turn the fan and light on/off together. The remote has a memory so that when you turn the switch back on, the fan will return to its last settings. So as long as the light is on when the switch is turned off, the next time the switch is turned on, the light will turn back on. Please note that the receiver can only be connected to standard toggle style switches. Connecting the receiver to a wall mounted speed control (fan control) will damage the receiver.
Technically, yes, but it would require altering the wiring. We do NOT recommend doing this because of the color temperature changing light kit. To connect to 2 different switches, you would need to cut the fan's blue wire (light power) from the receiver plug. Then you could wire the receiver to one switch and the blue fan wire to the other switch. If you connect the light to a switch, you will lose the light control from the remote. The remote is the only way to consistently change the color temperature of the light. If connected to a switch, the light will change color temperature if turned off/on rapidly (within 4 seconds).
We're not licensed electricians, but for this fan, we'd recommend just connecting as the wiring instructions in the video. If you have extra wires, we would suggest just capping them off and not using them. Typically, a red wire in the ceiling is a switch wire. For this particular fan, we do not recommend using any switches because it could cause the light color temperature to change each time the switch is turned off and on again. If you have wiring concerns, we would suggest contacting a licensed electrician.
I have my Mena installed on a sloped ceiling and the remote receiver will not fit in the space in the bracket. It only fits when it is installed on a flat ceiling, even though it's advertised for sloped installations. Where can the receiver be hidden on a sloped ceiling?
The fan can be installed on a sloped with a maximum angle of 20 degrees. If the angle is greater than 20 degrees, you will need a 45 degree canopy kit.
@@ceilingfans101 Thank you. It seems that detail was not in the instructions, about the slope, or what product would help finish the job. Hampton Bay/Home Depot should take a better look at their manuals.
@@donnmiller5875 we would suggest something like the Commercial Electric 45 degree canopy kit. It's available on the Depot website (search model # 82725). They can be painted to match your fan's finish.
We would suggest calling Hampton Bay customer service at 1-855-434-2678. Their team is pretty good at troubleshooting. They will also be able to send any replacement parts if necessary.
Hello, I had a question about installing this on a cathedral ceiling. (I have the longer down rod) The remote receiver fits into the slot between the mounting bracket and the top of the down rod if the down rod is straight up and down. But on a sloped ceiling where the mounting bracket is tilted and the down rod is plumb, the remote receiver won't fit in that space. Is there something I'm missing?
The fan can be installed with the receiver on a sloped ceiling with a max angle of 20 degrees. If the angle is greater than 20 degrees, you will need a 45 degree canopy kit which will allow for extra space in the canopy to accommodate the angle. Also make sure that the slot of the ball is seated on the tab in the mounting bracket. If the slot is not seated on that tab, apace will be reduced between the top of the mounting bracket and top of the ball.
I had to alter the 45 degree fixture. Took wire snips and cut opening longer to accommodate the increased angle. Mine is white so I just resprayed it. Up in ceiling you can’t tell it was cut. Worked out well.
@@billyoung4214 thank you appreciate it! idk why they didn’t make the bracket a little bigger so the receiver would easily fit but u know how it is can’t have nothing nice!
Thank you this video was very helpful. However… there is a pink piece of paper with the downrod showing instructions that don’t work for moving the grounding screw. The tutorial skipped that part. Other than that all was straightforward with the help of the video.
@@MarvWhite17 I don’t have a video of my mod , I just installed it and took measurements on how much I can cut off the down pipe and predrilled the hole again for the locking pin ! It’s kinda easy anyone can do it , if your the one that installed it .
The whole light kit is held on by magnets. To remove the light kit, you need to pull down firmly. If you only need to remove the light shade, that just twists out (unscews) from the light kit pan.
In our unit there is a white and blue wire coming out of the bottom to connect to the light (instead of white and black.) Is it possible we got a faulty unit? We have it installed but we can’t get the light or fan to turn on. We have double checked the dip switches, remote battery, and hot/neutral line connections.
When you say bottom, is the white and blue wire from the fan or receiver? The fan should have a quick connect wire harness that plugs into the receiver, then the receiver should have separate wires to connect to the house supply lines (hot and neutral).
At 11:50 in the video it says to connect the “black light kit wire to the black wire and the white lite kit wire to the white wire”. In my unit there are two wires for the light kit to connect to, white and blue. Not black and white.
Thanks for the video I installed mine today went to Home Depot and picked it up thank u took me an hour love the fan it’s great I didn’t think I could do it was very helpfull thanks alot
Technically, yes, but it would require altering the wiring which could void the warrranty. We wouldn't recommend using 2 different switches with this fan because of the color temperature changing light kit. The remote is the only reliable way to control the color temperature of the light and if installed to 2 switches, you would need to bypass the remote receiver which would render the remote useless. The receiver can be wired to one switch that would let you turn the fan and light on/off simultaneously. Just be aware that if doing that, the color temperature of the light may change if the switch is turned off/on too quickly (within 4 seconds).
I couldn’t seem to get the fan collar all the way flush to the ceiling even though I believe I tightened the mounting bracket fully - is there a trick to getting it nice and flush?
There's not really any tricks. If the mounting bracket is not level, or the ceiling is not perfectly level, the canopy ring won't be able to be flush against the ceiling.
If your wiring differs from the manual, we have to suggest contacting a licensed electrician to ensure wiring is connected correctly. That being said, a red wire is typically a switch wire. If that is the case, you can use the house red wire instead of the house black wire. This would allow you to turn the fan and light on/off simultaneously using the switch. Please note that if connected to a switch, the light may change color temperature if the switch is turned off/on too rapidly (within 4 seconds).
We are not licensed electricians and if you are unsure about your wiring, we would suggest calling a licensed electrician. With that said, typically a red wire is a switch wire. If that is the case, you can cap off the house black wire and connect the receiver power wire to the red wire. That would allow you to turn the fan and light on/off using the switch. We don't recommend using a swtich with this fan because if the switch is turned off/on too quickly (within 4 seconds), the color temperature of the light may change.
While removing the screw that holds the ball on the down rod to add an extension, the screw broke like it was made of plastic and stuck inside. Got a new fan and the way the remote sits tight in the housing, it won’t fit on a slanted ceiling. What a nightmare.
This fan is not designed to be used with separate switches. The only recommended switch option would be to connect the receiver's power wire to a switch wire (typically a red wire). The switch must be a standard on/off toggle style switch. Technically, the wiring could be altered to be able to be wired to 2 separate switches, but we do not recommend that because you will lose the ability to control the light's color temperature settings.
@@Yatzse74 we have to say that we are not licensed electricians and if you are unsure of wiring, you should contact a licensed electrician. That being said, to wire to 2 separate switches, you would need to cut the wire harness plug from the fan wires. Then you would be left with 3 separate wires: Black (fan speed power to one switch wire), blue (light power to the other switch wire), and white (neutral). Please note that if connected to 2 separate switches, you would lose the ability to control the light's color temperature setting. The light may cahnge color temperature if the light switch is turned off/on rapidly (within 4 seconds).
Did you wire the fan's receiver to a switch? If so, the light may change color temperature if the light switch is turned off/on. For optimal performance, we would suggest only using the remote to control the fan and leave the switch on, or wire directly to the house constant wire instead of the switch.
Beautiful fan, however you can’t feel breeze unless you are underneath it. From 2 feet away you can’t feel any breeze. If you just want a decoration fan this is it.
Erm..... Install the power wires to the outside the 4" exterior hole instead of the inside of the little slide bracket much easier installation cup covers the wires no issues easier remote antenna instilation
