How To: LG/Kenmore Shock Absorber Kit 383EER3001J 

Tips from my repair: Open the rear access panel and also tip it on its side. You can get at everything, although the space may be awkward or a little more cramped. But, its absolutely possible with all of the tools shown. I also recommend a small weighted rubber mallet to both pound-out as well as pound-in the pins. You cant use it on all of them, but it makes it easier where you can. Be sure you have large enough pliers or can wedge other tools to assist.

Tips- Since most people don't have grease lying around Vaseline should work just as good. Knipex 3891200 was a great tool for removing the bushing pins. I used a pretty big channel locks pliers about 5" to get the bushing pins back in where I couldn't get a stick to hammer them in. 1/2 deep sock was great for removal. Also, people said the new shocks hole was too small so they removed the bushing...but you can see your old shocks had the same bushing I just removed the white plastic bushing and cut where they are meant to break so they would spread and they work just like the factory ones. To my surprise my shocks were still good after 10 years but replaced them anyway because they were starting to rust. I also removed the inner boot spring, big mistake, there was nothing to clean, 383EER4001A Washer Spring Expansion Tool only works well for the outside ring...I ended up having to remove the spring to get the seal back on and a pliers to pull the spring back on ...wasn't easy by myself.

Very good video. I used hand sanitizer instead of soap to lubricate the pins before installing. Be careful not to cut yourself on the sheet metal! Wear long sleeve shirt and work gloves.

Had a look and appears you can access the front shocks from the back or from underneath, and avoid taking off the problematic front boot.

I did the rear shock replacement from the front which I don’t recommend, but I had access issues. It was a pain, but it can be done. To me the worst part of the job was putting the spring clamp back on the boot. I would recommend watching that part a few times paying attention to detail. He makes it look easy and it might be easier than it was for me if I had watched how he did I It a few times.

Thank you very much, just followed this step by step and got it all replaced, it’s not anywhere near as difficult as I thought it could be.

Thank you for this video. Repaired my washer quickly and easily!

Tips from my repair. 1. Use a spring expansion tool to remove and replace the boot clamp. 2. Disconnect the door latch wiring harness from above after removing the top. 3. Drain and then remove the large hose clamp for better access to front left shock. 4. Removal of the top rear shock locking pin required disassembly of the mounting bracket. 5. Consider as others have suggested replacing all three shock absorbers through the rear access panel.

Thanks, I wish you would have shows us the difference in resistance and rebound between the old shock vs new

Very helpful, and includes some good tips. I was able to do both of mine through the back panel. Uh-oh, I put the plunger side up instead of down. Will that cause issues? I hate re-work.

I changed suspension struts and front outer shell . Now the whole bowel tilts down in front . Has new balance weights also . It's like all the weight is in back

Very thorough. Thanks!

A+ video instruction. Thanks so much.

How would one know which one of the three is bad? Just installed a used LG 8100 and seems to be a little off balance. Have insured unit is level. Happens with any type load as well with tub clean. Diagnostic showed all is well.

You’re amazing! I can’t thank you enough for this video!!!!!!! Great job!

Hi great video to follow. My LG is lopsided and noisy on rinse and final spin cycles as noticed by looking through the door and seeing an uneven gap around the drum and rubber boot. Also some of the rubber there has worn and stripped away. Is this a symptom of broken shock absorbers? The ones at the back don't look broken.

Very good video sir thanks

Any recommendation for how to tell which shock absorber(s) need replacing without removing every one?

Thank you very much for sharing the knowledge.

great job

is it possible to do this without taking off the top panel, but keeping it up right? I have a dryer stacked on top and trying to DIY this without removing the dryer

The shock absorber size is the same, so it can be use with all the model ? thank you

LG 1480 modeli icin on kapagi sokmenize gerek yok. Arka kapagi sokuyorsunuz 2 sagda 1 solda toplam 3 adet amortisor gozukuyor.

What is the part called that the shock absorber attaches to in the rear? I had my drum out and it broke in half...

I just inherited a used LG from a neighbor, it works fine but I have noticed there is a lot of horizontal play in the tub vs a new one I checked out at Home Depot. What part is this? The machine spins fine but at low speed there is a bit of a knock knock sounds - some type of damper I suspect. It is super quiet at max revolutions so bearing is fine.

How many shocks are there?

So you think you can simply push the tabs on the plastic rod with a wrench? Must be one hell of a flimsy rod. Try it. More like using a deep 12 mm socket and hit it with a hammer to push the tabs in. You get the idea.

This guy uses a new machine. On an old machine parts come off very hard do to age. He doesn't show you the left side shock. This is very hard to get to and is around electrical wires. Not as easy as led to believe.

How many shock absorbers in total? Is it 3? Are they all the same part?

flip upside down

your website is expensive as hell, 25 bucks a shock, I can get a set of 4 from Amazon for $46

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