How to Make Free Phone Calls with Alexa | How to Make Phone Calls from Amazon Echo Devices 

They have to be on your contact list and approve to communicate. Please check Communicate tab on the app.

It can call landlines too if you are in one of the supported countries.

Internet phones usually don't support emergency service calls.

Each Alexa can call other by device name, which can be found on Alexa app. No separate phone # required.

You cannot call alexa devices directly from a phone as a telephone call, but you can call one Alexa device to another.

Try it from the phone apps, instead of using voice command

It’s from the app using the same procedure you showed

It could be the app has issues on your phone. You can try adding from a different device. Also, if this is your first time using the app, you may not have given permission to access your contacts. To enable this: Contact List - Tap the upper-right three-button menu - Tap the Import Contacts option - If not enabled - Tap the blue toggle button to turn on Import Contacts

@@ADawn thanks I just did that too but it still tells me something went wrong

@@ADawn my issue is how can I video call my daughters fire tablet while I am at work so I can communicate with her

Cannot receive any calls.