How to Prep Your Dog for Grooming | PetSmart Grooming 

My dog is a sweetheart except when I try to groom her. She turns into a rabid dog

Sherri Hinton same. 😭

Try a private groomer who will spend more time with your dog.

Maybe try those cone head things?? That’s what we had to do lol

LMFAO. "My dog freaks out on people he knows, so I am gonna send him to terrorize somebody else!"

My heart goes out to you. I ask My Lord to fill that pain with some happiness.

I'm so sorry for your loss of Cloe. Shedding tears right now for you.

Norman is a Jack Russell Terrier/Schnauzer mix!

@@petsmart well since you just commented, how about you take better care of animals, there dying out and you all or doing nothing wtf?

@@myronlinder6029 ????????????

@@wintersvixen1983 I admire your passion. I feel like maybe more private groomers would fit really anxious dogs. Mine's ok going to Petsmart.

???!??

E.X. Cat I absolutely agree. My dog was abused there and now he is dead scared of scissors and razors.

So 2 reasons why this response isn't fair. I'm going to try and keep it very professional since I am currently a PetSmart grooming associate and have been since 2009. Number 1. This entire job is based highly on perception. What may look like us trying to keep a dog still at times can look like we are yanking dogs around. Which is not the case whatsoever. Have you ever tried to cut your dogs hair? A majority of you haven't. Also, keep in mind that we are a complete stranger and they have to learn us as we have to learn them. It's a learning experience on both sides. Just because your dog doesn't bite you doesn't mean he/she won't bite me. Which brings me to my 2nd reason. We have a lengthy check in/check out process for a reason. We are continuously rushed through our hop, which stands for hands on pet procedure. This allows us to thoroughly check your dog over for sores, stitches, open wounds, matting, fleas, ticks, or any other parasites etc. We also go further and ask if there are any medical conditions we should be made aware of and also try to find out about what things your kiddos are current on. We go the extra mile to ensure the safety of not only your pets but ourselves. We genuinely love your animals as most if not all of us have all kinds of animals in our homes as well. The only other thing I can really comment on is the fact that you all mentioned we tend to hire people with little to no experience. Well that's true. But keep in mind that in order to get experience you have to experience the job. We are put through extreme hands on bathing before we can even be considered to go through actual grooming academy. We are then brought back to our stores and are considered an apprentice until we complete 200 dogs. During which time we are watched closely. Accidents happen. Dogs move. But what do our stylists and barbers tell us when they get to fragile areas. Don't move. Dogs can and have passed on while at PetSmart. But during check in please let us know when something is seriously wrong with your kiddos health wise. We honestly will keep a really close eye on them. As for the incidents that could be and should've been prevented. They are always properly dealt with. Please don't categorize all of us in this boat. Very good at what I do and I hope you all have a great day.

Cc