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How to Recover Data from a Hard Drive that Won't Boot 

CleverFiles
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In this video, we explain why it’s possible to recover files from a hard drive that won't boot, and we provide step-by-step instructions on how to do it.
Try Disk Drill for free: cleverfiles.com/getdiskdrill
Timestamps:
Can I Get Files off a Hard Drive That Won't Boot? 00:44
Steps to Recover Data from Hard Drive That Won't Boot 01:18
Text tutorial: www.cleverfiles.com/howto/rec...
The first thing you probably going to have to do is remove the hard drive from your computer and then you'll need to buy an external case. You can then insert the hard drive into that, plug it in via USB into a booting computer and if this drive is still readable you can probably view your files from the booting computer. There are instances however when that doesn't work what do you do when you attach this to a bootable computer and it can't read the files.
Fortunately there are applications out there that allow you to recover files from a non booting drive one of those applications is called Disk Drill, it's available for Mac and Windows OS.
I'm going to show you how to use Disk Drill to recover files from a non booting hard drive on Windows 10.
Step 1. Insert your hard drive into the hard drive case and then attache the hard drive case via USB to a laptop running Windows 10.
Step 2. Launch Disk Drill software.
Step 3. Hit search for lost data. Select what recovery method you want to use (by default all the recovery methods will be selected), but you can go for a Quick scan a Deep scan or allocate existing data. Deep Scan is going to take quite some time especially for a large hard drive.
Step 4. Click review found items. And if this is the first time you run Disk Drill you're going to get some hints here you can read it and then click got it. It's going to tell you there's a chance to find more data. So you can click the scan the entire disk. You can filter the results (all files, pictures, video, audio, documents, archives, other).
Step 5. Once you find files you want to recover your going to select them select all of the files you want to recover. Click the recover button.
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9 дек 2020

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Комментарии : 241   
@Madeofgabe
@Madeofgabe 5 месяцев назад
2024 user here. I never believed any thing could be done to retrieve my files until I met this video. Thank you
@cleverfiles
@cleverfiles 5 месяцев назад
Happy to help 🙌
@dorped8707
@dorped8707 3 года назад
Thank you for making an actual video explaining how to do this. So many videos are vague and don't actually explain how to do it or point you to spending money on stuff that won''t work or say to hire a professional. I build my own computers I know I can do this too. Thank you so much!
@cleverfiles
@cleverfiles 3 года назад
Happy to hear that! Thank you for the shout-out!
@MarcWolffMusic
@MarcWolffMusic Год назад
Very helpful, thank you! Wish I'd known about this sooner.
@thunderdomer3631
@thunderdomer3631 3 года назад
That one Nice presentation! Thanks for the info
@ucdeb62
@ucdeb62 11 месяцев назад
Perfect. Actual steps and complete explanation. Thank you!
@cleverfiles
@cleverfiles 11 месяцев назад
Glad you liked it!
@tonygarza7685
@tonygarza7685 3 года назад
Thank you sir.
@skeetermcg1
@skeetermcg1 9 месяцев назад
Would disk drill find stuff off a storage drive if the computer won't see it? I have a hard drive it's not showing up in the bios disk manager and file explorer
@portiajordan6057
@portiajordan6057 3 года назад
Thanks for this!
@cleverfiles
@cleverfiles 3 года назад
Sure thing!
@train4905
@train4905 Год назад
Dear sir,an absolutely brilliant video.. Very clear concise methodical,analytical. Very clearly ,videoed,superb sound,,very helpfull indeed just subbed,steve from the uk. Keep up the great work sir.thanku
@cleverfiles
@cleverfiles Год назад
So nice of you
@hussnainlahori4008
@hussnainlahori4008 2 года назад
Very useful, thank you!
@cleverfiles
@cleverfiles Год назад
Glad to hear that!
@joshrb8230
@joshrb8230 3 года назад
Great job
@johnstonejaxfldoxmebitch7388
@johnstonejaxfldoxmebitch7388 2 года назад
Many thanks.
@Labtyd3
@Labtyd3 3 года назад
Please, I had a Microsoft Windows 10 update that caused my hard drive to not boot/open. Will the first method you show work to retrieve my files? Which method is best? I have bought a docking station and have a lap top. I am to the point where I'm about to use Best Buy Geek Squad!
@cleverfiles
@cleverfiles 3 года назад
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
@ThisIsJonny
@ThisIsJonny 2 года назад
So I have a laptop that now displays the “boot device not found” error and makes a clicking/ticking sound. I tried the legacy booting trick, but that did nothing. Not 100% sure if the drive is bad, but do you think my files may be recoverable? Trying to decide if I should get a brand new laptop or just a new drive. Current laptop is 8 years old, but it’d cost less if I could fix it. No matter what, just hope I could get my files back. 🙏🏼
@cleverfiles
@cleverfiles 2 года назад
If the drive is making noises, most likely it is a hardware problem and such software as Disk Drill won't solve. The best option would be taking it to a local Data Recovery Center.
@lickalotlickalot2210
@lickalotlickalot2210 2 года назад
Hi, I have 2 hard drives I removed from a bad computer that was used as a server with a Windows Server OS installed. I bought an USB external adapter and plugged in the hard drive and usb into my Windows 10 computer. It was not finding the hard drive at all. The only thing was when I clicked the usb icon next to the computer clock I could see a drive but had zero content. Properties showed nothing. Normally when I plugged in a new external drive my computer would show a new drive letter it was very simple. I thought this hard drive was bad but it was doing the same on both hard drive! Will the program smart enough to detect them? Thanks
@cleverfiles
@cleverfiles 2 года назад
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
@riyazm5536
@riyazm5536 3 года назад
Super sir.... Excellent
@zacharysweet1849
@zacharysweet1849 2 года назад
what if disc drill cant detect my hdd. i can hear it spinning, and running. i tried to plug it in via usb, and through sata directly to my motherboard and still, not detected. is my hdd just fried then and ive lost all my files?
@cleverfiles
@cleverfiles 2 года назад
If your drive is not detected by the OS (it doesn't show up in Device Manager/Disk Utility) Disk Drill won't help, as most likely that's a hardware problem. We recommend you take this drive to a local Data Recovery Center.
@Food4U2
@Food4U2 2 года назад
THANKE YOU
@mitchtrushow
@mitchtrushow 2 года назад
Fascinating! I'm hoping to find a specific program within windows folder and all the program's files. I wonder if it will work?
@cleverfiles
@cleverfiles 2 года назад
Please, download the free version of Disk Drill from our website and give it a try :)
@mitchtrushow
@mitchtrushow 2 года назад
@@cleverfiles trying it now. Says disk may be damaged. Been running about a half hour. Hasn't found any files yet.
@capraffe
@capraffe 3 года назад
Ok so i have my old win7 hard drive , i plugged it in my new pc but it wouldnt boot , its just a underscore and black screen , would i be able to recover my files or everything is lost?
@cleverfiles
@cleverfiles 3 года назад
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
@piyushmehta8495
@piyushmehta8495 2 года назад
Hi sir , I have one question my laptop hard disk is not working and not showing on other computers and basically it's dead. So when I will put this in other computers which have disk drill my drive will show or not??
@cleverfiles
@cleverfiles 2 года назад
Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.
@umeshkumar-rx4td
@umeshkumar-rx4td 2 года назад
hello sir, my hard disk is spinning but it is not showing in running pc when i am connecting it. if i buy a external case for using these software. Is there a surety that i will be able to recover data from the disk. please reply
@cleverfiles
@cleverfiles 2 года назад
Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.
@KaranSharma-lm6eh
@KaranSharma-lm6eh Месяц назад
Oh Man, you are saviour. I had this Alienware m14x laptop and recently tried to boot, but failed, took it to computer repair professionals and they told me that SATA SSD is damaged and they insisted on replacing it with new one, but the main concern was if the data on it can somehow be recovered. I had a lot of collection from movies, games, photos and that is all Gold for me. I was losing hope until i saw your video which is very much informative and with complete demonstration. I was able to recover much of my old data using this technique. I don't know how to thank you for this :)
@cleverfiles
@cleverfiles 29 дней назад
Happy to help! 🙌
@baba-sm1fm
@baba-sm1fm 3 года назад
Does the computer that I attach the old drive to be a Windows 10 OS? Also, I don't really need any files from the old drive, but i do need to access the BIOS info that contains the activation key, will this method allow me to see the BIOS? Please help!!
@cleverfiles
@cleverfiles 3 года назад
Hello, the BIOS is not in the Hard Drive, the BIOS is the software on the Motherboard of the computer, so you do not need the Drive, you need to have a working functional motherboard attached to a Monitor with power, to check the BIOS.
@mimoreque1805
@mimoreque1805 2 года назад
My apple time-capsule won't let me access its hard drive. Do you think that Disk Drill® will work thru the station's wi-fi network or LAN cable? Or do I have to extract the HDD and mount it on a new harness? Thank you!!!
@cleverfiles
@cleverfiles 2 года назад
You should connect the drive that you'd like to recover directly to the computer running Disk Drill.
@prowannab
@prowannab 2 года назад
I downloaded it and it won't launch. A message "unhadled domain exception" Then " invalid namespace" followed by a few name paths I suppose. I tried the compatibility and that didn't work, Next in the uninstall menu I ran the repair. That still didn't work. So I uninstalled and downloaded a fresh copy and same result.
@cleverfiles
@cleverfiles 2 года назад
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
@Labtyd3
@Labtyd3 3 года назад
Why and how to you make a portion?
@Labtyd3
@Labtyd3 3 года назад
I just bought and copied all of the files from the laptop I was using to find the files on the external hard drive. So it did not work for me.....
@cleverfiles
@cleverfiles 3 года назад
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
@nishanthpoojari9658
@nishanthpoojari9658 3 года назад
Sir, while recovering long video file is it requires network or I mean is it consumes data?
@cleverfiles
@cleverfiles 3 года назад
Hello, Disk Drill does not require internet connection, everything that is done is done locally and only you can see the results. Sorry to hear about that. Please contact us at help@cleverfiles.com if you have any other questions
@5520211
@5520211 3 месяца назад
does this work either for hard drive from dead laptop with C and D partition on it? because when I connect hard drive with sata adaptor I see nothing
@cleverfiles
@cleverfiles 3 месяца назад
Please contact us at help@cleverfiles.com for further assistance.
@TheNitroPsycho
@TheNitroPsycho 2 года назад
Hi, I have a laptop that just stopped working while I was on it, whenever I start it, it says it can't start properly and I can either restart or shutdown, after doing that multiple times, it says the samething. Hit F12 and did a diagnostic check on it where it showed an X on the hard drive, took it in to a shop and they said the hard drive is corrupted and can not be recovered. I'm trying to stay positive, praying there is still a way to get the hard drive to work enough to get everything off of it. Are they wrong or am I just fooling myself?
@cleverfiles
@cleverfiles 2 года назад
Please try following the instructions from this video and see how it goes.
@StanTheBland
@StanTheBland 2 года назад
My hard drive appears as the blank page icon, when I click on it, it begins the freeze the up the file explore, it won't appear on disk drill because it freezes it before I can get it displayed Edit: also I can have disk drill open when I plug it in, but it won't respond
@cleverfiles
@cleverfiles 2 года назад
Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer or is failing. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.
@nokturn882
@nokturn882 2 года назад
How can you recover data if the Data recovery software dont even detect your hard drive? my hard seems like it running when i put it into a external bay and connect it to the PC. It spins and sounds normal (no beeping or clicking noises). However, its not detected in device manager or anywhere. Any help would be greatly appreciated. My last resort is to take it to the "professionals"
@cleverfiles
@cleverfiles 2 года назад
Disk Drill can only work with the drives that are detected by the system. In your case, it is probably the hardware problem and you should be taking this drive to a local Data Recovery Center.
@nokturn882
@nokturn882 2 года назад
@@cleverfiles thank you for the reply. got a status update. Maybe you can help me. I took the drive to my brother. He was able to get the pc to detect it. However, my hdd is a 3tb drive but when we check in device manager. It’s reading the drive as a 3.86gb. We can see the drive but can’t access it. We even tried using the software to scan the drive but it says invalid… any idea? Thanks!
@nikhilteli7716
@nikhilteli7716 3 года назад
Sir My Hard Disk isn't spinning. Will the methods mentioned in the video is going to work ?
@cleverfiles
@cleverfiles 3 года назад
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
@BlackCatSyndicate
@BlackCatSyndicate 2 года назад
I'm curious if you know this will help my situation. My HDD head went bad and basically destroyed the needle tip. I got the exact same HDD and swapped the platter over. I still get bad boot sector. I'm thinking I can hook this up as a storage device as you mentioned, but my problem is this: I have a Metamask Wallet extension in my Chrome(I believe) browser. All but one acct I had duplicated or had any info to import onto my other PC or mobile. Will I be able to open chrome file and find it, or will I actually be able to open the browser using the "bad" HDD and use as normal and see what I need to? Does that make sense? Hoping for some good news. Thanks for the great video!
@cleverfiles
@cleverfiles 2 года назад
It is hard to say what data can be recovered without scanning the drive.
@BlackCatSyndicate
@BlackCatSyndicate 2 года назад
Then that's a big no. 😢 Just tried two HDD in enclosure(one that clocks and I haven't opened, the other said bad boot sector so I was hopeful but didn't find a single thing)
@himitsugawa4226
@himitsugawa4226 2 года назад
Excuse for such incompetent question, but can I, for example, launch Disk Drill software from a USB flash storage device? Will I be able to upload all files from damaged HDD on Flash storage device? Thank you very much for this guide!
@cleverfiles
@cleverfiles 2 года назад
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
@eggchin9721
@eggchin9721 2 года назад
I am getting "there are no partition on this disk to show" on two different IDE HDs, is there a fix?
@cleverfiles
@cleverfiles 2 года назад
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
@spreddyreds9408
@spreddyreds9408 3 года назад
Sir, I've an external SSD hard drive which won't boot, will I be able to recover files from it?
@cleverfiles
@cleverfiles 3 года назад
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
@evang4ming120
@evang4ming120 2 года назад
So i havent ran my computer in about 3 months and I replug in my working hard drive and it for some reason says in the bios that there is 0mb and it wont boot
@cleverfiles
@cleverfiles 2 года назад
Please, try solutions from this video and in case you need any further assistance, send us an email at help@cleverfiles.com.
@tymime
@tymime 8 месяцев назад
I have an external hard drive that won't connect. When I run Disk Utility on my Mac, it doesn't even know that it's there when I plug it in. What do I do then? Would Disk Drill somehow be better at seeing it? It's only one solitary file I'm concerned about.
@cleverfiles
@cleverfiles 7 месяцев назад
Please contact us at help@cleverfiles.com for further assistance.
@user-fr3rg9xz4d
@user-fr3rg9xz4d 2 года назад
Does this method work for a A non bootable laptop HDD that has windows 7 installed on it? ( I have only local disk c) I mean can i recover the whole system files with this method or not?
@cleverfiles
@cleverfiles 2 года назад
If your disk is detected by the system, you may try scanning it with the free version of Disk Drill to check which files can be recovered.
@YouTuber-zc5js
@YouTuber-zc5js Год назад
I have a drive with primary windows partition, clean command used on the drive so all unallocated. Disk drill picks up lost partition, I want to recover all data but not old files, onlyive files that were on disk, the drive has not been used since the mistake. Problem I get is scans twice, and shows double of every file but not folders. How can I restore only latest files abd not copies (it adds a 1 on end) at recovery destination. I have used scan lost files. Scans twice although selected the lost partition. Should I stop scan before it gkes back to 1% on 2nd scan?
@cleverfiles
@cleverfiles Год назад
Please contact us at help@cleverfiles.com for further assistance.
@YouTuber-zc5js
@YouTuber-zc5js Год назад
Thanks
@nigelnovelo279
@nigelnovelo279 2 года назад
if you cannot get any hardware needed to do this what I usually do is make a bootable Linux usb drive, and then boot up into the linux OS and see my files attached on the computers hardrive.
@ihelpdogs
@ihelpdogs 2 года назад
Ya i boot Ubunto off a usb stick and search for files on my windows HD that way. If the disk is dead though (no spinning) this doesn't work.
@allcaps3584
@allcaps3584 2 года назад
DiskDrill is not detecting the hd connected through USB port. What could be the problem? I tried using different usb ports too.
@cleverfiles
@cleverfiles 2 года назад
Please, contact us at help@cleverfiles.com for troubleshooting.
@dereklee2590
@dereklee2590 Год назад
Sound promosing quick question files are on a hard drive from another laptop that wont boot will i still be able to recovervmy files?
@cleverfiles
@cleverfiles Год назад
Thanks for commenting! You can check how it's done here: www.cleverfiles.com/help/disk-drill-recovery-mode.html
@danallansarthou7
@danallansarthou7 Год назад
We must view the recovered files from backup, As you need the external drive to found the file of documentary, photo, audio etc.?
@cleverfiles
@cleverfiles Год назад
Please contact us at help@cleverfiles.com for further assistance.
@briansawyer3232
@briansawyer3232 2 года назад
Is there anyway I can send my hardrive to you?? I took mine to geek squad and they took out the hardrive from my laptop and tried to put my data on a external hardrive, thing is they said they needed to send it out to there data recovery center, and could cost quite a bit of money I guess it’s corrupted. I don’t have another computer rn and I’m not that great with this stuff. I really really would like to get my files off of it, I only care about my “reason files” everything else I’m not to to worried about. any help would be great thanks.
@cleverfiles
@cleverfiles 2 года назад
Sorry, we do not provide that type of services.
@jettanyx1
@jettanyx1 Год назад
Will this work for an external storage drive? I do a lot of video editing and sound work. I got a new pc and put most of my files on an external drive to store and move them to new PC and now I can’t get it to boot up 😢 it worked fine before, didn’t drop it or anything
@cleverfiles
@cleverfiles Год назад
Every recovery case is unique and depends on thousands of parameters. The only way to verify that your files are recoverable is downloading Disk Drill Basic, running the scan with All recovery methods on the whole drive (not just volume or partition) without interruptions, locating the files in question, and previewing them to verify the content. Disk Drill PRO will recover the files that can be correctly previewed in Disk Drill Basic.
@InspiredByEbonyLove
@InspiredByEbonyLove 6 месяцев назад
Well, I used Disk Drill to create an image of my non-loading 5TB SEAGATE BUP and it took longer than 2 days to do so.. now I have the image but it seems completely useless! I try to follow the steps given from one of your videos to mount the disk from the image and I get " The Disk Image couldn't be opened"- Failed to mount filesystems. I have no idea what it means except the result is, I have no access to my data like I did 2 days ago. This is hindering my work! 😔😫😭
@cleverfiles
@cleverfiles 6 месяцев назад
Please contact us at help@cleverfiles.com for further assistance.
@ezontheeyesphotography
@ezontheeyesphotography 2 года назад
Can you do this with an external hard drive that is not spinning?
@cleverfiles
@cleverfiles 2 года назад
If it is a hardware problem, Disk Drill won't help.
@NewYears1978
@NewYears1978 4 месяца назад
What if it's not my OS computer. Computer still boots but my library drive died. So when using disk recover apps it doesn't show drive that is not recognized in windows. It only shows the working drives.
@cleverfiles
@cleverfiles 4 месяца назад
Please contact us at help@cleverfiles.com for further assistance.
@ukimqueen3785
@ukimqueen3785 3 года назад
Does it see hard drive not detected by the computer not showing in unallocated also
@cleverfiles
@cleverfiles 3 года назад
Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.
@martinomocads7831
@martinomocads7831 Год назад
Please can this work for a disc that keeps loading infinity and not responding? Thanks
@cleverfiles
@cleverfiles Год назад
It depends. Please, scan your drive with the free version of Disk Drill to check.
@vaiosan775
@vaiosan775 2 месяца назад
how we can make a bootable usb with disk drill in windows 11 or any Windows OS ?
@cleverfiles
@cleverfiles 2 месяца назад
Currently this option is available only in Disk Drill for Mac
@digitalorgy3784
@digitalorgy3784 Год назад
My disk spins and light comes on for 1 minute then off but disk still spinning. Pc and disk drill still will not detect. Any guess? Thank u
@cleverfiles
@cleverfiles Год назад
Please contact us at help@cleverfiles.com for further assistance.
@PreciousCandacedeLeon
@PreciousCandacedeLeon 17 дней назад
Hi sir please help me, I used my hard drive as a boothable usb to activate my windows but it so happens that all the data's were gone, how can I retrieve it I didn't know at first that it'll gonna be deleted after I boot it huhu
@cleverfiles
@cleverfiles 15 дней назад
Stop using the drive immediately to avoid overwriting the data. Install Disk Drill and use it to scan the formatted drive and preview recoverable files. Select and save the recovered files to a different storage device. In the future, regularly back up important data and verify drives before formatting to prevent data loss.
@caleb7505
@caleb7505 2 года назад
I have a Pc with a ssd and a hard drive and it wont boot and it just shows a black screen but i can move the cursor around, but when i take the hardrive out it boots. could that mean the hard drive has some sort of issue?? ive also tried it in my gaming rig and it does the exact same.. Any fix?? (edit) i have'nt heard any "bad" ticking or noises
@cleverfiles
@cleverfiles 2 года назад
It looks like a hardware issue. So, we recommend you contact a local IT professional who can troubleshoot that for you.
@caleb7505
@caleb7505 2 года назад
@@cleverfiles ok thank you
@doublediamondrailroad5949
@doublediamondrailroad5949 2 года назад
Thanks for this. Exactly my situation on a Dell. Got a new 1TB Seagate installed. Using DiskDrill for my Non-Bootable Removed Laptop Drive. Looks like I will Recover most All Data I need back. Found 1.08 TB Files so far after 2 hr Deep Scan. Says 6hr 50 min time left. It’s only a 1TB Drive. Hopefully not really that long. Otherwise will be Scanning overnight.
@njforcedlife77
@njforcedlife77 Год назад
raided hard drive with a os on then how do i get the data back? can this help?
@cleverfiles
@cleverfiles Год назад
It depends. Please, scan your drive with the free version of Disk Drill to check.
@DailyUfcShortss
@DailyUfcShortss 3 года назад
Sir, my pc just won’t boot. I’ve already tried everything but is still doesnt work. I just got it.
@cleverfiles
@cleverfiles 3 года назад
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
@ShannyFMinstereo
@ShannyFMinstereo 2 года назад
Hey could u help me please.. I’m trying to recover files off an old HP Laptop running vista. It won’t allow access as saying disk drive is full..? Can I Connect my old laptop with a newer laptop and access the disk drive that way and get the files that I want or do I have to remove the disk drive from the old laptop and do it that way? 🤓😬
@cleverfiles
@cleverfiles 2 года назад
You'd need to remove the drive from your old laptop and connect it to the new one.
@ShannyFMinstereo
@ShannyFMinstereo 2 года назад
@@cleverfiles ok cool I thought so.. damn! Thank u so much for your prompt reply, the valuable but free advice is very much appreciated ✌️
@thejackyjooj3861
@thejackyjooj3861 2 года назад
were they any help?
@rockystanding
@rockystanding 2 года назад
When i open my computer it tries to load the hard drive but it never completes the load. What do i do. I don't even have any problem deleting all that i have inside the disk . Can you suggest me something please
@cleverfiles
@cleverfiles 2 года назад
Please, contact us at help@cleverfiles.com for further assistance.
@stalker7212
@stalker7212 11 месяцев назад
Do i need to use the external drive case or can I just plug it in as normal?
@cleverfiles
@cleverfiles 11 месяцев назад
Please contact us at help@cleverfiles.com for further assistance.
@cameronwebb3959
@cameronwebb3959 2 года назад
What do you do when you do not see the drive on the list?
@cleverfiles
@cleverfiles 2 года назад
Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.
@mgmorris6585
@mgmorris6585 Год назад
Dear Sir, It gives me a hope now. i had crashed my Windows , 512gb HDD boot process while in trail to install Ubuntu into a USB drive. Not sure how, it made Windows HDD unbootable. Would DiskDrill may help here to recover all my data from non boot able HDD. Thank you so much.
@cleverfiles
@cleverfiles Год назад
It depends. Please, scan your drive with the free version of Disk Drill to check.
@aaroncottam2817
@aaroncottam2817 2 года назад
Does your drive have to be recognized in windows explorer for this to work?
@cleverfiles
@cleverfiles 2 года назад
It needs to be detected in Device Manager.
@thejackyjooj3861
@thejackyjooj3861 2 года назад
I have a 7 yr old WD that's finally failed. When plugged in it doesn't seem to make any noise, would this program be suitable? Thanks
@cleverfiles
@cleverfiles 2 года назад
Disk Drill can only help if your drive is functional and detected by the system. In case your drive has any technical (hardware) issues, we recommend you take it to a local Data Recovery Center.
@thejackyjooj3861
@thejackyjooj3861 2 года назад
@@cleverfiles Thank you very much, for your reply. I've subbed and appreciate it
@jamesdisney647
@jamesdisney647 8 дней назад
can think work on a USB also HD lots of college work and projects are on them
@Project_Taveras
@Project_Taveras 2 года назад
Is it possible to do this for a corrupted PS4 hard drive?
@cleverfiles
@cleverfiles 2 года назад
So sorry to hear about that. Deep Scan works by reconstructing files and can only work with certain types of files (this is a limitation of the files themselves). Unfortunately, games files are not supported at this time. You can see a full list of 350+ compatible file types here: www.cleverfiles.com/help/file-types/
@jethEngine
@jethEngine 2 года назад
What if the Hard Disk Can't Initialized even this Disk Drill can't recognize it what do I need to do?
@cleverfiles
@cleverfiles 2 года назад
If your computer does not detect this drive at all, software recovery won't help you, you need to take it to a repair shop. If you can see the drive in your Disk Utility/ Disk Management, but it won't show up in Disk Drill, please contact us at help@cleverfiles.com.
@MatthewMills.
@MatthewMills. 2 года назад
I accidentally powered my laptop off during a windows 10 update and now it will not load up. Is this a problem with the hard drive or just windows 10 corrupted?
@cleverfiles
@cleverfiles 2 года назад
It is hard to say. Try these suggestions: answers.microsoft.com/en-us/windows/forum/all/windows-update-interrupted-and-now-i-cant-use-my/b9e4985d-8b5e-4f60-92c6-73438e6856a4
@brianhartman4426
@brianhartman4426 10 месяцев назад
My laptop won't boot because h.d. 0 died. I bought an s.s.d. upgrade kit for my Alienware M17xR3. How do I transfer?
@cleverfiles
@cleverfiles 10 месяцев назад
Please contact us at help@cleverfiles.com for further assistance.
@DucklatchProductions
@DucklatchProductions Год назад
Disk Drill doesn't recognize my drive but it is on. What do I do here?
@cleverfiles
@cleverfiles Год назад
Please, contact us at help@cleverfiles.com for further assistance.
@Johnadams20760
@Johnadams20760 11 месяцев назад
i just toook my computer to a sthop that is veyr highly rated and one thing they do is data recovery. my computer is dell inspiroin from about 9 or 10 years ago and it crashed on tuesday night. actaullly on july 3rd. when booting up it said scanning and fixing C drive. and recommende di don't veer off it i. it happened again. then tueday night july 11h before going to be dmy caclulater app was opening and immidately closing. i tried to reset it but it didn't work. not sure if i may have in advertanttly reset something else or not but in th emorning my comute rwould boot up and show the windows logo then the dell logo. and then a blue circle that jus twent on and on and on and on. it did that many times. i then did start in safe mode and hit F12 i think? and ran a diagnostic it had a 2000-01 42 code i then did F2 and messed around with bios in the boot and power areas. and can't remember what i did. then when i booted it said not bootable and listed 4 sata drivers. i then went back in thought i went to default mofe but that is all it did every since. so this company is very good at what they do and is under 300 dollars at worst if they can recover things. if they can't at all, then they would recommend a company that takes the hard drive apar tbut needs to be in a room that doesn't oxidize th ehard dive nad is very highly techinal which costs over 1000 dollars. but i am curious. based on what i have seen so far, would i expect this to be able to be fine through the regular methods? or does it sound like only a very high priced solution would be the answer
@cleverfiles
@cleverfiles 11 месяцев назад
Every recovery case is unique and depends on thousands of parameters. The only way to verify that your files are recoverable is downloading Disk Drill Basic, running the scan on the whole drive (not just volume or partition) without interruptions, locating the files in question, and previewing them to verify the content. Disk Drill PRO will recover the files that can be correctly previewed in Disk Drill Basic.
@Johnadams20760
@Johnadams20760 11 месяцев назад
@@cleverfiles i just wish i had backed it up a few weeks ago so i wouldn't even be "worrying" about it lol. hopefully it will be good. the person i took it to does have data recovery as a specialty so i would assume they likely have this pgorgam. i shouldknow something soon. i wil totally let you know the outcome. thanks. of course i was curoius . as for my starting. when i initally sartd the computer it would show the windows logo and laso the dell logo then the circle spinning forever. but i got into bios adnd saw the boot and power things. i messed around with those, and hten after that is when i got the no boot devise thing. i went back in and lcicked on set to default but that didn't make it go back either. not sure if i messe domething up as for booting it up by messing with bios without beng a bios xpert. not really usre. although i do tend to believe i had something simlar happen years ago and a friend who does computers did get my computer back up so maybe i am good :). i actaully remember sevearl yars ago when they first spoke of this tech when it sounde dlike only government agencies and large corporations would be able to get data of crashed drives but back then it cost like 20,000 dollars to d it. i even leanred that you could literally burn a harddrive in a fire and thesecompanmies can stil get it. even if you purposeily erased it all they can get it. at least i heard that. so i know there is always a way
@AvanishKesharwani
@AvanishKesharwani 3 года назад
Can it recover files from all disk drives like Drive D and Drive E also?
@cleverfiles
@cleverfiles 3 года назад
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
@Alfred44819
@Alfred44819 Год назад
i use vegas 18 as my editor. will it recover veg file too?
@cleverfiles
@cleverfiles Год назад
It depends. Please, scan your drive with the free version of Disk Drill to check.
@arjundas432
@arjundas432 2 года назад
I'm using Dell Inspiron 3521. It shows that no boot up device is found while I start No Bios settings is available. How can I recover all my files?
@cleverfiles
@cleverfiles 2 года назад
You may try disconnecting your hard drive from that laptop, connecting it to another computer and try scanning it with Disk Drill.
@arjundas432
@arjundas432 2 года назад
@@cleverfiles does it recover every single files from HDD?
@strtbisniss
@strtbisniss 5 месяцев назад
I want to hear that hide and seek remix.mp4a. Bet its fire ;}
@rhiethreal
@rhiethreal Год назад
When hard drives are not being seen it is almost always a hardware issue. When it is not you can usually just initiate the disk or assign the drive a disk letter to get access to the files again. If the PC just won't boot, you can just boot from a live CD to get access to the files. So this software seems pretty useless or at least incredibly niche.
@cleverfiles
@cleverfiles Год назад
Here you can find a detailed guide on how to recover data from a Hard Drive that won’t boot: www.handyrecovery.com/recover-data-from-a-hard-drive-that-wont-boot/
@rhiethreal
@rhiethreal Год назад
@@cleverfiles I don't need it. I am saying that the software is practically useless.
@Madeofgabe
@Madeofgabe 5 месяцев назад
What happens if it is a hard ware issue?
@rhiethreal
@rhiethreal 5 месяцев назад
@@Madeofgabe Then you are usually just SoL. If the HDD platters will not spin, you can't get the data off of them. Sure, something like the government can open up the disk and put them in a large industrial machine that spins the sensor instead of the platters, but that isn't something the average person has access to.
@Madeofgabe
@Madeofgabe 5 месяцев назад
@@rhiethrealohh okay. Mine still spins, thankfully. And surprisingly this disk drill is working. So probably a software issue for me
@Acerthorn
@Acerthorn Год назад
My damaged hard drive doesn't even show up on Disk Drill! What do I do?!
@cleverfiles
@cleverfiles Год назад
Please contact us at help@cleverfiles.com for further assistance.
@jose25352
@jose25352 6 месяцев назад
Does this work on a drive that keeps disconnecting ??
@cleverfiles
@cleverfiles 6 месяцев назад
Please contact us at help@cleverfiles.com for further assistance.
@kamakshishinde9984
@kamakshishinde9984 8 месяцев назад
Hi Jack, can I recover a win10 hard drive using a win11 laptop? Isee in the video you have connected win10 hard drive to a win10 machine
@cleverfiles
@cleverfiles 8 месяцев назад
Yes, you still should be able to scan your drive in Windows 11.
@kamakshishinde9984
@kamakshishinde9984 8 месяцев назад
Thank you for your reply Jack 😇 I going to try to connect the win10 hard drive using external case to a bootable win11 laptop Hopefully it works🤞il let you know how it goes
@kamakshishinde9984
@kamakshishinde9984 8 месяцев назад
Hi Jack, Hmm…so I tried 1. Putting my non bootable hard drive into external case 2. Connect to a bootable win11 laptop The win11 laptop is not detecting the connected hard drive Then i tired 3. Installing disk drill 4. After installation, my connected hard drive doesn’t come up in the list of hard drives on disk drill application Any other ideas what else I can try? I would appreciate any suggestions. Thank you.
@doublediamondrailroad5949
@doublediamondrailroad5949 2 года назад
Ok I got Cleverfiles Disk Drill Free. Ran it. Now if says i have to have Pro to Recover my 100 GB of Files.
@cleverfiles
@cleverfiles 2 года назад
Please, contact us at help@cleverfiles.com for further assistance.
@futeco1116
@futeco1116 Год назад
My old HD isn't detected by my PC! Now I'm running a new one! Will it work?
@cleverfiles
@cleverfiles Год назад
Your drive should be detected by the system for Disk Drill to work. If it is not detected, it's most likely due to a hardware issue and we recommend you take it to a local Data Recovery Center.
@futeco1116
@futeco1116 Год назад
@@cleverfiles Thanks! I've already contacted my a Data Recovery Center!
@ellisgarbutt1925
@ellisgarbutt1925 7 месяцев назад
you don't even need a hard drive enclosure unless your dealing with a laptop drives has PC have more than one sata power & data ports
@ronbrawer892
@ronbrawer892 3 месяца назад
What if the crash on the old drive was caused by a virus? Will connecting the drive to a bootable computer transfer the virus?
@cleverfiles
@cleverfiles 3 месяца назад
If the crash on the old drive was caused by a virus, there is a potential risk of transferring the virus to the bootable computer when connecting the drive. To mitigate this risk, you should take precautions: use antivirus, isolate the drive, disable autorun, carefully examine files, backup important data etc.
@ronbrawer892
@ronbrawer892 3 месяца назад
@@cleverfiles Thanks for your reply! I use AVG Free, so I think I'll be good. But just in case, I'm gonna try it on an old laptop that I'm about to junk anyway.
@ivanfojan8859
@ivanfojan8859 4 месяца назад
No good for me. My pc was hanging, not closing down or booting properly. I discovered it was my 4tb mechanical sata hard drive. I have 2 x 2tb nvme drives so it didn't affect my system by removing this drive, other than to stop it hanging of course. I also own a usb 3.0 hdd docking station. When I insert my drive, into the docking station I can hear it spin up and feel a vibration, the pc also gives the same sound as when I attach any usb device. My problem is it doesn't show up on my computer and disk drill doesn't pick it up either. This drive was used as the main back up for my photographs....I also had them backed up elsewhere but there's about a years worth missing and it doesn't look like I'll be able to recover them....more's the pity....
@cleverfiles
@cleverfiles 4 месяца назад
Please contact us at help@cleverfiles.com for further assistance.
@ivanfojan8859
@ivanfojan8859 4 месяца назад
@@cleverfiles Thanks for the offer. I managed to get my drive connected in the caddy......and it was reading....enough for me to rescue my photographs and my music files, which were the most important things. Since then the drive is showing up but has stopped reading so it's ready for the recyling bin!! I have a spreadsheet (excel) file on there but I can make a new spreadsheet so it's not too bad :)
@somenroy1593
@somenroy1593 2 года назад
how i recover from file's desktop and download
@cleverfiles
@cleverfiles 2 года назад
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
@hunzhurte
@hunzhurte 2 года назад
You could just connect it to the booting computer with a Sata cable. It's way cheaper.
@chebionnejoyce931
@chebionnejoyce931 Год назад
Please explain 🙏
@tkarlmann
@tkarlmann 7 месяцев назад
It was not clear from your video whether or not Disk Drill will recover my Directory Structure or not. Please address this!
@cleverfiles
@cleverfiles 7 месяцев назад
File names and folder structure are very intricate metadata that quite often can't be recovered. To increase the recovery chances make sure to run the scan on the whole drive by clicking Search for lost data on the whole drive (not just volume or partition) without interruptions, locating the files in question, and previewing them to verify the content. Disk Drill PRO will recover the files that can be correctly previewed in Disk Drill Basic. If you only run Deep Scan, the metadata is lost.
@abidroblox2462
@abidroblox2462 2 года назад
my hardrive from my old pc was stuck in a bsod it was running windows 10 but originally shipped with windows xp I'm not sure if this video was legit because the hardrive in my old pc is corrupted and unable to access files so can u 100% confirm its real. Thanks!
@cleverfiles
@cleverfiles 2 года назад
Have you tried Disk Drill already? If not, we recommend you download the free version from our website and scan your drive to see which files can be recovered.
@abidroblox2462
@abidroblox2462 2 года назад
I did but I used up the free memory and now I have to pay but don’t have money for that
@abidroblox2462
@abidroblox2462 2 года назад
I have more files to recover that are important
@worldcitizen999
@worldcitizen999 14 дней назад
I tried running the program but it couldn’t get anything from the drive. I really wish it would have worked
@cleverfiles
@cleverfiles 8 дней назад
You can also reach us for more detailed investigation: help@cleverfiles.com
@chrisenglish1922
@chrisenglish1922 Год назад
What if your hdd doesnt show up at all?
@cleverfiles
@cleverfiles Год назад
That's most likely because of the hardware problems and we recommend you take such drive to a local Data Recovery Center.
@johnscott2660
@johnscott2660 Год назад
NEW DISCOVERED TIP FOR ME: *DON’T BACK UP YOUR DRIVE FIRST* 1. My drive is really slow with Disk Drill. 2. I first did the pull up lost Data on only Deep search - not All Methods Search. 3. When the drive got to the icon page (pictures, audio, video etc) it gradually went to a severe slow crawl speed. 4. I then clicked into each Icon and clicked on nearly every item to try to view not save. 5. The drive Search speed sped up 100X or more. 6. An hour later, I checked back and it was again at a crawl. 7. I repeated #4 several times. 8. When the Search was done, I individually downloaded and saved each item separately. It takes a long time, but it works. 9. I then backed up the entire drive Byte by Byte. *The idea was to “get the Data while you can” on a slow drive. The Byte By Byte backup may not work. So get the Data on the initial search as a rescue attempt. You can then try to back up the drive later, which I did on one drive, but the other one wouldn’t - so glad I got the data while I could. Hope this helps.
@ihelpdogs
@ihelpdogs 2 года назад
I'm using disk drill to back up my 1tb HD and it says its going to take 664 hours..... um....
@cleverfiles
@cleverfiles 2 года назад
This depends depends on many factors, including your drive size and health, as well as your computer performance.
@tkremarkTK
@tkremarkTK 2 года назад
will it find bookmarks my wife never synced
@cleverfiles
@cleverfiles 2 года назад
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
@srivenkateswaraswamy3403
@srivenkateswaraswamy3403 2 года назад
Nice
@DietonightLiveforevr
@DietonightLiveforevr 2 года назад
mine just plain doesn't even show up
@cleverfiles
@cleverfiles 2 года назад
Most likely this is a hardware problem which can not be fixed using software only. Disk Drill is only helpful when your drive is detected.
@DietonightLiveforevr
@DietonightLiveforevr 2 года назад
@@cleverfiles what tools do i need? or is there a video explaining about this process? it would help a ton, thanks. (I tried every tutorial I possibly could and nothing worked) (Can I buy a tool or device from ebay to read directly from the drive?) Unfortunately it's a wd my passport external drive with the Micro-USB 3.0 B
@raginggoats2496
@raginggoats2496 2 года назад
somehow i can only do deep scan. it did find my hardrive. it also says its gonna take 7569 hours. guess thats a lost cause xD and its only 300 gigs of the 500
@cleverfiles
@cleverfiles 2 года назад
Please, contact us at help@cleverfiles.com for further assistance.
@ronaldoromero3967
@ronaldoromero3967 Год назад
Why i got to pay 90 dollars to recover my data ? Asking for activation code
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