How to recover data from a Samsung phone with a broken screen, audio: English 

One of the few tutorials that haven't made me want to play it at 2x speed or skip sections of rambling. To the point and helpful. Thank you!

I never write on these comment threads but am totally compelled to do so in this case. Just wanted to say A MASSIVE THANK YOU. Saved me wasting any money on scam ' tec' companies that don't actually work or back up your device online. Clear, concise and to the point but the best part about this is your advice and walk-through 100% worked for me (using a broken black screen S6) Saved me such a head ache and would have wasted good money after bad if I hadn't come across this. CHEERS MATE!

Great job man - genuinely helpful, condensed information and no bs clickbait/music etc

I love how he talks and when he talks fast it makes it so much more entertaining for some reason

Brilliant, I will have to listen again a few times as so fast and so much information. Really helpful. Thankyou Narcis

clearly one of the best and helpful videos I have seen to access a phone that doesnt take any input any more and is locked!!! Super well done. No wasted story telling. straight to the point. Love it! thank you Narcis!!

This guy deserves heaven.

Dude seriously you are a lifesaver. I didn't even know you could connect a mouse and keyboard to a phone

I love how detailed this is. Have a like. Another thing to mention would be using the MHL adapter/cable to connect the phone to a TV/Monitor and then proceed with the file backup (If the Touch Screen is not broken as well) to an SD card on the phone and then use an OTG adapter to transfer the files to the PC and then to a new phone.

This has been the most helpful RU-vid video for me EVER!

No bs, not trying to sell you something, not extending the video, no lies, just straight to the point Thank you so much! You saved me a lot of time and money 🙏

You have saved someone so much headache and tears as my wife's phone had broken LCD and using your video I was able to get all the files back. Thank you and God bless

i wish all the videos on youtube were like yours, gets straight to the point, no clickbaits, tells you what's possible and what's not possible. love this man

THANK YOU for this video! Great knowledge, and well presented. I spent a few hours trying to search for an answer for my problem. Came across your video and now my problem is solved. Btw didn’t even know I could use a mouse with my phone. Appreciate you!

Thank you! I had my phone in flight mode when I broke it and didn't think I'd be able to get anything off it or save it etc but your tips are amazing! Thank you!

OMG!! man you have no idea what you have done to me. REAL GENIUS!!! I've recovered my file from my damaged screen Samsung J7. Thanks so much!

This was quite helpful because obviously my display decided to not work anymore the day before I had a major backup planned. The display is still fully displaying, just not reacting to touch anymore. The buttons still work as well. My phone is locked so the Smart Switch option wasn't working. I'm expecting an USB OTG adapter tomorrow for my USB mouse so I can at least unlock my phone and switch on bluetooth. Now I'll see if either the Side Sync can help or if I can connect a bluetooth mouse (I'll buy one just in case), my old phone is a J5 (2015), but it has been updated to Marshmallow, so I really hope this will work, because I heard using USB OTG is supposed to work with anything higher than Android 4, but I have read that it potentially doesn't work depending on the J5 version you own... And you mentioned bluetooth mouse would only work with Android 6 and up... Maybe I can get my phone to back up my google account via WiFi. Because then I'll be able to just restore it on my new A70. (We currently don't have WiFi where I live, we will have it again at the beginning of October, so there's no new back ups at the moment. But I can go to a coffee shop or university and log into WiFi there to back it up). Thank you for all your tips! I was really stressed out because Smart Switch wouldn't work and even connected with a cable the Windows explorer said my phone was empty. Should this be the case tomorrow I can try and enable the developers mode and try and get my data that way. Thankfully my contacts are saved in a special cloud service and all my images and videos are on my SD card. It's still a really big hassle though, so I'm glad you gave so many tips. With my new phone I'll definitely enable google back up whenever I'm in WiFi so I won't have this issue again.

One of the most helpful videos I've ever seen

This got me out of a bind, thanks for this mate

Genius! Thank you so much Narcis.The lower 2/3 of my cracked screen was black (upper third visible and touch responsive), but even the non-visible part of the screen could still register my touches. I used the USB mouse to enter my PIN--I never would have known that trick without your video. Once I was able to unlock my phone I was able to run a Google Drive backup. That got my settings to the new device, but did not allow me to get my SMS/MMS data, which I really wanted, but found a work around. Because I had insurance, I received a replacement phone that was exactly the same (Samsung S8) as my broken phone. Using the new phone as a "mirror" I was able to touch the correct parts of the broken screen to download an app called SMS Backup and Restore. I ran an SMS/MMS back up and the app restored all my messages to my new phone. Thank you so much for your video!

This video saved my semester, thanks!

Thanks! I almost lost hope, you saved a phone today m8

Very helpful video! I have been trying to get into my Galaxy S9 for days now. The screen got broken and for some reason Airplane mode got turned on. Thank you so much for this video!

this was posted a year ago but the mouse trick still helped me to transfer data from a phone that had screen bleeding and no functioning touch screen. thank you so much!!

Life saver. Thank you for this amazing video man!!

Really helpful thank you. I should have paid you for this.

You are a life saver! I couldn't get anything transferred until I came across your video. It was enlightening! Thank you!

Two years since this video was made and it is the only one that worked! I am So Overjoyed! I fretted and searched endlessly. I used different software programs that raved about success. YOUR methods are gold. Thank you so, so, so much. I am very thankful!

I JUST WANNA THANK YOU FOR GIVING ME THE INSIGHT TO USE THE KEYBOARD TO GET IN MY PHONE! IT HAD NO TOUCHSCREEN!

The only tutorial ever that doesnt makes you want to shoot yourself, it's fast, it's clear, it's concise, it gives you all infos you need, for every possible scenario, with no bullshit, no shitty mic, no terrible camera. Wow.

Thank you! I was able to follow your instructions to use a keyboard/mouse to unlock my phone and allow another device to access it. Better info than what I got from both the service provider and samsung techs.

you legend, the keyboard method worked for my broken screen, managed to smart switch it all onto new device

This is the voice you want to hear before ARMAGEDDON strikes

Such a life saver, thank you so much

THANK YOU A MILLION TIMES OVER! Was able to plug a mouse into my broken-screen phone and recover photos and files that did NOT back up with the Google Drive backup & restore function.

The keyboard method worked for me finally a usual self help video! Thank you very much...

i literally tried everything the phones screen is dead i am not able to 1.allow a bluetooth mouse to work or a keyboard to work so i can't connect a pc while having a keyboard connected so i can press enter to hopefully allow the file transfer window if enter does that 2.allow the pc to connect to do a file transfer what i tried so far nfc keyboard nothing happens when i tap them together connect the phone to a pc and using smartswitch it just says it's not allowed to as i need to have a keyboard connected simultaneously and i have no way of connecting one i only have one otg port i even tried a usb hub now i have ordered a new hub with usb type c i tried booting into recovery but half of the time i don't know what i am pressing i somehow managed to get into adb sideload but it never works properly if i could open recovery then tap the volume up button over and over again to know i am at the top then go down the steps i need to but that doesn't work i have no idea why i tried flashing twrp in recovery it doesn't work i have no idea why what does work is unlocking the phone as it changes the message in smartwitch to this phone is locked to this phone is not allowed so that part works display touch also works the display is just dead, i hope the new usb hub i ordered will let me connect to a pc while connecting to a keyboard as then i can hopefully press enter to allow ptp if enter works for that window i am using a galaxy a5 2017

Dude! You just saved me from losing all my stuff! Thank you!

I love you!!! Thank you so so so much!!! I broke my galaxy 8 screen and it has all my daughters memories from birthday pics to graduation. Stores wanted to charge me $200 to $300 for screen replacement when all I wanted was to do was access my pics. Didn’t know I could use otg with mouse to easily do the job. Therefore thanks so much again!!!

Very nicely detailed, thanks. I'll schedule a backup for my phone for the coming weekend :D

Yeah, but for most of these options you need at least partial screen working. But the screen is totally fried on the 1 I'm working on. But you did give me a couple of ways to try, so ty.

Im trying to recover anything from my Galaxy S2 from long ago. The phone charges and powers on (lights and sound) but the screen is black. I've tried plugging it directly into my computer and it makes a sound like its charging but no option pops up for me to retrieve anything. Is there somewhere I should be looking (a file), or do you think thats an indication theres a password on it (sadly I can't remember what itd be if there was a code on it). Your videos are very informative, thank you!

Dude you're a lifesaver. Wife's S10 screen failed and as ever she hadn't set up any backups and had pin onlt. For cost of a sub keyboard I got in.

Thanks for the video, really helpful and explained thoroughly and expediently :)

Salut! I have a Galaxy S7, the screen is broken and unusable. I just need to get past the lock screen but it's impossible trying to use the mouse when you cannot see or confirm that it is unlocked. Do you have any tips? Mulțumesc.

I couldn't understand, until I clicked on the three dots at the bottom right of the window and selected 0.5 speed...

Literally the best video out there. All other videos I've seen start with 'now go on your settings on your phone'. Like how am I meant to do that with a broken screen? But this video helped me so much! Thank you!!!!

You are a legend for this! It took a bit a fanangling since I hadn't setup my Samsung account on my phone but I HAD setup Google with my Samsung phone and that got me logged in. Then I chose to reset my password so that Samsung actually had a password for me in their database, and I chose to unlock my phone since it was still connected to WiFi, and after I unlocked it I was able to connect it to my computer for access to the internal files!

My display aint showing nothing..i still need help and to retrireve all my contacts

Playback speed: 0.75

This video was a life saver! Thanks so much!

My mind was exploding with exploit ideas because phones are unhackable these days. But then your video comes up. Wait, this works, and will always work. Thank you.

100 % saved my ass, I was unsure if my phone has done any back ups, and the digitizer is completely broken. I thought I lost all my sensitive data for good! Thank you so much! Liking and subbing just for this video!

You're a lifesaver bro, my mother dropped her phone and damaged the screen. So black screen and no touch pad. Using the Samsung Smart Switch app for PC helped me to get all her contacts back. I tried every trick in the book and your video was the one that worked.

Excellent info, condensed delivery, THANKS

HUAWEI P30 (wont work on P30 lite) - What worked for me - bought an adapter with a male type-C, and a female USB 3.0, HDMI (~15$). Used a HDMI screen and a keyboard to enter the PIN, and then switched to a mouse and enabled developer mode. In networking switch to PTP, and transferred the files. Thanks for the tutorial!

You are the best, thank you so much! I was going to lose a lot of data without your help!

hi on find my mobile when tring to back up my data it says requesting backup data for hours. any help?

Keyboard method to enter the PIN worked a treat for me!

took lot of attempts but i manged to recover a lot of things from my phone. thanks, you made my day!

Thank you SO MUCH for this video! I recently damaged my phone screen so badly that it is all black with no way of being able to see the buttons or unlock my phone. With your keyboard method I was able to unlock my phone and fully backup my data so that I now can get it fixed or have everything ready to transfer to a a new phone. You are a life saver!!

Thank you, after 1 day, thats the only video that helped me, i will try to save my grandpa phone

Thank you! Unlocked the phone using a keyboard and retrieved my photos.

Love this view, no bullshit, straight to the point

Thank you so much for this! It is very helpful!

honestly brother you are a legend i hope add cents hit good on this video because you truly deserve it

The mouse thing is so genius!! Thank you for this

I'm trying to restore my old Galaxy S7, but when I log in into Find My Phone, there is no "Back up" option. All of the others (Ring, Lock, etc.) are there and work perfectly fine, but this particular one is missing. Any idea what could be wrong? I have 2FA enabled and I'm logged into Samsung Cloud.

You're DA MAN! Thanks a lot! Connecting USB keyboard trick to unlock the phone with a dead screen is exactly what I needed to transfer contacts/pics/videos.

This was extremely helpful, thank you. Subscribed

This is how you do a video. Thank you SO much!

The moment he mentioned the Samsung account I knew what to do. 😂 This guy goes straight to the point, no BS vrebal diarrhea like other how to videos 😂

your tip to type a couple characters first then hit backspace a few times then my pin and enter was the secret sauce that got me into my phone, thanks! FIrst step disable lock screen, enable debugging

Just wanted to say thank you, the OTG mouse combo worked a treat. You are a life saver. Great work!

connecting a mouse with the usb-on-the-go cable, great idea! Thanks! It worked like charm, now backing up whatsapp chat history for the Mrs.

Two thumbs up and salute for you Sir. Thank you for sharing your knowledge I back up all my files even my s8 plus lcd is black out damage by water. I can sleep better now. God Bless and more power.

Thank you very much for a very helpful and informative tutorial. Managed to gain access to the files on my S6 with a completely broken screen, thank you.

Easy to understand and quick! great video!

I wish I found this video much much earlier. I have been trying to acces my old phone for so long and it worked because of you! Thanks! Mulțumesc!

Your video is very useful thank you so much !!!!

Thank you! Keyboard option saved me.

You are awesome. You saved me hundreds of dollars and a TON of hassle. I am really grateful for you man. Thanks a lot.

I jave no idea what other videos u have yet but I subscribed because of this video . Informative fast clear . Nuice 😍

Salut. Cel mai bun tutorial gasit pana acum. Cert e ca am rezolvat problema. Multam Narcis!

Not sure if you are really a genius or not, but you sure know your stuff.

Mann I just love you srsly you saved my ass, I was able to unlock my phone and retrieve the important data in it thank you so much mannn it's just a honest comment and thank you man you deserve this like and subscribe for your channel love you man❤️❤️❤️

Thank you Narcis, your video was a great help. I was able to recover my data following one of your tips. Great job

Wow - USB mouse into adapter into phone with broken display & visual pattern login for the win! Thanks for saving my bacon with this one.

I have a question bro: I logged in my old samsung acc on which I had my secure folder but then I made a new secure folder so my old secure folder is gone.. how can I get it back I have not done a backup there is no backuo of the old secure folder. What can I do to get my data back?

this was the best comprehensiveexplanation of this process I have seen after watching 10 videos. Thank you!

Very informative and helpful. Great video

Many thanks! Unlocked A5 2017 with otg/keyboard method and backed up my files. Thumbs up!

Keyboard worked then I needed to do some other stuff but it was fairly straightforward thx

Method 5 worked perfectly. Thank you.

thank you man it really was helpful!

Saved my day! Thank you so much!!

I had the same problem. I have read a lot in many (comments in) clips. These steps (pushing with thumbs, tapping, freeze method etc.) did not help me with my LCD screen issue. Or make screenshots with the OTG (on the go) cable connected to a monitor which is also helpful. For me the OTG didn’t helped. I bought a HUB in witch you can put a monitor (hdmi), mouse (usb-a), keyboard (use a usb-a to sub-c converter for the keyboard port). This did also not helped in the beginning, which is very frustrating and I already had an appointment at a repair shop. Luckily after a few hours trying to make connection with the HUB, somehow the software Dex made a connection with the HUB through the monitor. So when the HUB is connected with all the cables in it, you can press the mobile power button one time and/or backspace onetime or mouse to see something on your monitor, but normally this shouldn’t be necessary. But take note that it may take time for the software to recognize the HUB/monitor and for yourself to find the knowhows of how to make connection with your devices. Also my S21 ultra was in flight mode. If this wasn’t the case you have the possibility to go to Samsung fine my phone website and unlock your phone. So when I had connection with my HUB on the monitor I stopped the flight mode, I went to setup > accounts and back-up and made a backup of my files in the Samsung Cloud and for my pictures/movies in the Google photo app (I bought 200 GB in the Google cloud). You also have the possibility to connect an external hard drive in the HUB so then you don’t have to buy GB. Also I put the USB debugging on in the developers mode.

Keyboard method worked perfectly. Thanks alot!Subscribed!

Brilliant video mate!

You know you just saved my life! Thanks a bunch