Recover All Your Important Data From A Samsung Phone With A Broken Screen

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This video shows you how to recover and transfer all your important data (photos, videos, messages, apps, documents) from a Samsung phone with a non-functioning display on a PC or another smartphone.
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Chapters:
0. Intro: 0:00
1. Common OLED Screen Failure: 0:54
2. How are we going to recover the data: 1:27
3. Why is DeX on PC the easiest method: 2:16
4. Why the touchscreen must be in working order: 2:44
5. DeX on PC method: 3:27
6. USB file transfer: 7:37
7. Connecting the phone to an external monitor: 8:58
8. USB C Alternate mode: 10:58
9. Copy the entire contents of your broken phone onto new one: 11:58
10. Transfer your photos and videos from your broken phone to a PC: 15:37
11. Factory reset your phone before sending it off for repairs: 18:12
================================
Links:
USB Type C to HDMI and USB A
Amazon US:
www.amazon.com/Multiport-Adap...
Amazon India:
amzn.to/42tsy8t
Monitor:
ViewSonic TD1655 Monitor:
Amazon US:
www.amazon.com/ViewSonic-Port...
Amazon India:
amzn.to/44b4msP
TGC is a part of Amazon's Affiliate programme, when you purchase a product from the links above, we earn a small commission at no extra cost to you.
================================
Samsung DeX:
www.samsung.com/us/apps/dex/
================================
Social Media Links:
/ techguycharlie
/ techguycharlie
================================
#note10plus #brokenscreen #datarecovery

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Опубликовано:

29 июн 2024

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Комментарии : 267

@BB-oe4ij Год назад

This is an evergreen!!!! Sometimes it's just not worth the effort of exchanging the screen on an older phone. You did a great work on how to still get hold of important files we might need. Thank you for all your effort❤

@TechGuyCharlie Год назад

Oh totally! I really hope this guide helps someone out as Samsung was asking around 240 Euros for screen replacement which is too much for many! Yes, you can buy a 2nd hand used screen for cheap but then you also need the skills and tools to change the display which isn't easy on these phones.

@standakottas3217 11 месяцев назад

Very useful. Exactly what I needed. Thanx

@TechGuyCharlie 11 месяцев назад

Thank you! Glad the video was helpful.

@1439loverboy 4 месяца назад

Thank you very much bro. your methods work like a charm.

@Dabears273 10 месяцев назад

Thank you for the video this is exactly what I needed help with. This was awesome information.

@TechGuyCharlie 10 месяцев назад

Thank you!! I really hope you were able or will be able to recover your data off your phone using one of the methods i've shown. Please do tell me if it works for you. 😊

@ly974 10 месяцев назад

Hii can i contact you, i have trouble with my phone

@daniellpruitt7838 7 месяцев назад

I'm trying this tonight when I get home! You detailed everything perfect. I figured out I can unlock my phone I hear the clicks and feel the vibration when it opens

@TechGuyCharlie 7 месяцев назад

Hey, checking to see if you were able to unlock the phone and recover your data?

@animone-vu2zl 7 месяцев назад

@@TechGuyCharlie hey does it work on any samsung Or high end S series?

@intobeing4805 5 месяцев назад

Thank you Charlie. Question if I have a usb-c to HDMI attachment is the wireless mouse connection necessary or can I use mouse connected to laptop? Thank you K

@robbertsimpson4735 8 месяцев назад

saved my files man, thank you so much!

@TechGuyCharlie 8 месяцев назад

Glad I was able to help! 😊

@VirajGamage 5 месяцев назад

If your phone's usb c port version is not 3.0 or upwards, plugging the phone to monitor directly using cables will not give you anything on the monitor.

@sakibihsan4435 6 месяцев назад

This is the best video on this purpose......Thanks bro ❤

@TechGuyCharlie 6 месяцев назад

Welcome, I hope the video was helpful and hopefully you were able to recover your data!

@vsprabakaran 2 месяца назад

Really worthful.. thanks bro

@user-cb7yf9kh2o 9 месяцев назад

thank you very much dude... take love...

@emekaaustin Год назад

This is an invaluable video. I have been wowed

@TechGuyCharlie Год назад

Thank you! 😊

@ruddy5832 10 месяцев назад

Bro u just save my life 🙏🏻

@clintremy6316 9 месяцев назад

Very helpful

@tianyuan519 7 месяцев назад

Thanks, Charlie! Your video is really thoughtful and detailed. I'm using a Samsung Galaxy A53, and it works best for me when I use the direct USB connection to transfer files. I haven't been able to figure out what's happening with DeX or the monitor methods, as my screen stays completely black. The best I can do is unlock my phone and allow USB file transfer. When attempting to use DeX on my PC, it never detects that my phone is connected, even after unlocking it. Similarly, with the monitor method, my monitor can't seem to detect the phone, but actually, the monitor and the adapter work perfectly fine when connected to my PC.

@irlanda2699 Год назад

This is a great video of Charlie I'm going to save it in case something happens to my s23 ultra thanks for the video keep up the good work😂

@TechGuyCharlie Год назад

Thank you Paul and let us hope not! 😂It really hurts to see such an expensive phone develop issues.

@nicholasmartin4150 6 месяцев назад

Is it possible to use any hdmi to type c cable to operate on pc using the mouse when the mobilephone screen is broken? Or does it have to be a particular type of hdmi ?

@e.teawa6 6 месяцев назад

You are a legend bro thank you !

@TechGuyCharlie 6 месяцев назад

Glad I could help! 😊

@JamesFoxPodcast 7 месяцев назад

Great! thank you!

@ae0072 7 месяцев назад

Hi What is the black cable that you plugged into the Adapter and i guess into your pc?

@user-rg9pm9sn4k 7 месяцев назад

This was a lifesaver. Thank you!

@myredgaming 2 месяца назад

Thanks for the great video! But what kind of screen is needed? I tried to project it on a Dell screen (for computers) but it does not see any signal from the phone :/

@padmasuresh3668 Месяц назад

Thx so much in that phone i have so many important files i glad to say thank you❤️✨

@TechGuyCharlie Месяц назад

I hope you were able to backup your files? 😊

@alessiamoretti9150 2 месяца назад

This video just saved all my children phot's memories!!!!! Than you very much!!!!1

@TechGuyCharlie 2 месяца назад

Glad I could help! 😊

@SohnyDigital 5 месяцев назад

thank you so much bro you save my day

@TechGuyCharlie 5 месяцев назад

Did it work? if it did, then glad I could be of help! 😊

@thepandaorb 8 месяцев назад

My old phones screen is completely black, i cant even interact with it, what do i do?

@k0shak7 4 месяца назад

Did you find a solution

@thepandaorb 4 месяца назад

@@k0shak7 I had to buy a new one 😞 i was able to connect it to a computer screen and transfer my stuff though since I’ve done it before. I think my issue was my screen was overworked

@dimavolcu 19 дней назад

@thepandaorb 12 дней назад

@@k0shak7 nope, i had to buy a new one lolz

@NoyNoy09 9 месяцев назад

thank you so much man

@TechGuyCharlie 9 месяцев назад

Happy to help 😊

@dontlootme6497 Год назад

Hello Charlie I just got to your channel in suggesting and I love it Just a video Idea Can you do Is Note 20 ultra worth it in 2023 video ? Thank you and keep up the good content

@TechGuyCharlie Год назад

That is a good idea, but the only issue with Note 20 Ultra at the moment is its battery life, it barely lasts a day even with a new battery, I might make one in the near future. 😊 and Thank you.

@ericmoney9734 7 месяцев назад

Problem is, i have a password on my screen 😤 *EDIT: FOUND A FIX! You need your replacement phone and the USB C to HDMI plug. Now, to get your password to work after you have restarted your phone ( Volume up & the power buttons for a few seconds ). You simply place a thin sheet of notebook paper on the good screen. Make sure you have a password setup. Square out the letters & numbers for your password on the paper from the lock screen on your replacement phone. Label each square with the corresponding letters / numbers above the square and don't forget the enter button. Cut out the squares. Then simply swipe up and place over the damaged screen, pull out your S pen and enter your password. You'll hear the audible click when it's unlocked. If you have biometrics turned on you'll be able to use that to unlock after.

@physcoplayz4157 5 месяцев назад

I don’t have one use your brain bro

@TheProGamerYT_ishere 4 месяца назад

@@physcoplayz4157you use ur brain u don't know all about phones.

@ikramgichki9602 3 месяца назад

Use a keyboard

@khushichouhan8601 Месяц назад

So even if touch is not working do s pen work?

@lexiblickfeldt6134 Месяц назад

Could this work only for that certain phone or can I do it from a Samsung Galaxy A54 to a Samsung Galaxy A15? Cause I use Straight Talk and called customer service but they didn't really understand what I was saying. I have a pattern instead of a PIN to unlock my phone but my old phone the screen just went black

@ironblader 6 месяцев назад

i have an S10 Lite (broken, black screen) (USB 2.0) bought an USB-C Docking Station with HDMI and USB ports, but its only working with an USB 3.0+ S10l is still alive. what to do? isnt there any method with odin or somewhat?

@user-dx6jt4cd9w 8 месяцев назад

I have a pattern lock on my android? I havent ordered the usb c hub yet, i am. But how will i go about the pattern unlock? Can i do it with the mouse? I will have to get touchscreen monitor?

@Rojo944 8 месяцев назад

Hello, I have a question can I transfer my files to a hard drive or micro sd card that still needs to be inserted into the phone? Never had a micro sd card inside the phone, so this can work? Also can I delete pictures or videos while in this mode? Thank you in advance.

@Jessdln 2 дня назад

thank you so much

@theshriekingnight 4 месяца назад

Just FYI if your phone powered down and the touch screen isn't working at all for you to type in a pin, you can maybe plug in a USB-C Hub with an hdmi output into an external monitor, then plug in a keyboard and type in your pin. I was able to unlock my Galaxy S21 this way with the 332 Anker hub ($20 on amazon) and a corsair keyboard. Nothing would display on the monitor UNTIL AFTER I was able to enter my PIN though, so you'll have to mess around with it.

@user-vu2hv6lo2j 9 месяцев назад

Thanks brother

@TechGuyCharlie 9 месяцев назад

Welcome

@user-ek5qn1wz3r 11 месяцев назад

You are a life saver. I love you friend

@TechGuyCharlie 11 месяцев назад

Glad I could help! 😊

@user-fc3ky2mu9h 8 месяцев назад

Tech Charlie, Thank you for the video which gives various options. My screen is flickering and little line with a time display i can make it, Not sure how to save data? sometimes 3 green lines only....Any suggestions will be helpful.

@TechGuyCharlie 8 месяцев назад

Hey, so as long as the touch screen is functional, you should be able to get the data off your phone with any of the methods i've shown in the video, DeX, USB file transfer, it will take a little trial and error, but it can be done.

@nushnume Год назад

You could try to find one that has a dead board/battery with cracked back and transfer the working components and back cover in the working display chassis. It's usually cheaper than just buying the screen itself

@TechGuyCharlie Год назад

Been thinking about that, eBay should have plenty, but from my past experience of ordering spare parts internationally is another ordeal, in my country there is heavy customs duty and sometimes things just get stolen or lost during shipping, that is a lot of headache lol.

@abhinavdwivedi147 Год назад

Nice it will be best for me if my smartphone gets green in future 😊❤

@TechGuyCharlie Год назад

Thanks dude and let's hope no one faces this problem with their phone 🙈

@micheline6537 5 месяцев назад

I have a black screen but the screen still works when I tap in certain places on the phone. So I download Dex on my PC before I plug in my phone right

@yellowrunkz 3 месяца назад

Does this usb-c to HDMI only work on Samsung phones? I have a Motorola phone with the cable and it doesn't display nothing on my tv when i connect it to my tv

@NaifDread 22 часа назад

Got a stupidly hard password so I copied the layout on a piece of paper that I taped on, worked like a charm. Just need to buy the stuff to mirror to pc now as thats probably the easiest for me

@TechGuyCharlie 12 часов назад

I've been experimenting and I have a new much simpler method to unlock, will be making a video about it next.

@ip3931 2 месяца назад

No, I have forgotten my password (awful predicament) and didn't register the device to Samsung (regrettably). I am told the only way to access my phone again is to get it hard reset it in a shop (which makes me very nervous as my personal data is on there). Also, I don't have ANY money to buy certain products such as the cable. Is there any way using my laptop and this locked phone to retrieve my data and hard reset it myself?

@ip3931 2 месяца назад

P.S in the last decade, I have experienced TOO MUCH data, technological and financial loss to say the least, not to mention TIME.

@silvekamel81 3 месяца назад

Can you use Samsung Dex on a Samsung tablet if you don't have a PC? As my S10 has a screen of death

@maxmixer 10 месяцев назад

Cant type in Password or Pin on Flip when you plug into PC via USBC Hub, blank screen but phone is on !

@TheEpicSquash 3 месяца назад

My touch screen doesnt work i hate myself

@markfeazell2526 2 месяца назад

Just buy a new screen and a cheap cellphone repair tool kit and replace the screen

@amanhussain-code 22 дня назад

Will it work on Samsung's A series phones

@HEALMIC2024 9 месяцев назад

Ugh i swear me locking my phone and where the phone broke was the worst i cannot see anything going on its so bad and idk what i can do bc i put a code, a fingerprint, and a pattern. Its like i almost had something and now im back at square 1

@user-hr7yz7op3b 8 месяцев назад

I dropped my samsung note . it got a pin crack at the bottom half where the pin are. the screen still visible but it does not take the pin inputs to unlocked state. It looks like My phone got stuck for good ?

@dominiquebailey5181 8 месяцев назад

I don't remember all my Google account can I get back that as well if I do that

@kylergale3778 Месяц назад

do any of these methods work if its cracked and touch doesn't work?

@anjocaidopl4642 Месяц назад

if your touch screen isn't working, you could plug in pc keyboard with usb a to usb-c adaptor and just type your password, works on s23 ultra and then when you have to click "start now" dex just use s pen.

@Dr.Mikasa_A536 9 месяцев назад

You're nothing but an angel sent to help me But the only problem now is that my broken phone isn't a USB c but standard android port is there a way out

@TechGuyCharlie 9 месяцев назад

Do you mean Micro USB?

@Dr.Mikasa_A536 9 месяцев назад

@@TechGuyCharlie exactly

@adityasinha4490 4 месяца назад

My screen itself is un-responsive, what to do?

@navyabhat1209 7 месяцев назад

This is awesome but I am unable to use Samsung Dex . Please help

@Jonathan-jo2xu 6 месяцев назад

My touchscreen in nonfunctional for 1 character of my password. Can’t find usb-a to usb-c adapter to use usb mouse.

@HAIDAR706 10 месяцев назад

Dose this work with Samsung s8 plus

@dshumz 3 месяца назад

How to do when the touchscreen is not working?

@DollyMat Месяц назад

Can i use a keyboard? my screen is smashed and not fully responsive

@vanessamagalhaes9553 19 дней назад

how can i do the third version if the touch screen is not working?

@UW-pz1gq 7 месяцев назад

Dex doesn't react even if I put in my phone or my broken tablet....I'm I doing something wrong?

@aviatordalala 10 месяцев назад

Any ideas with unresponsive screen? I can see clearly but touch is not working

@TechGuyCharlie 10 месяцев назад

Then its way easier, just plug a regular PC usb mouse into your phone using a usb c to a adapter and you will be able to use the phone normally via the mouse.

@darylcrusoe6215 8 месяцев назад

@TechGuyCharlie can you give me the name of the usb c to usb adapter you used the white 1 in the video please!!!

@darylcrusoe6215 8 месяцев назад

My phones screen is completely unresponsive from salt water on my honeymoon

@hesuchristo6577 8 месяцев назад

My phone screen just won't turn on. Even when I get a call.

@memesondesk 4 месяца назад

I have my broken screen samsung s3 with no password. But its screen is totally black, No light, i want its data, is it possible through this method?

@animone-vu2zl 7 месяцев назад

Hey, does samsung dex works on every samsung phone Or just high end S series Or note series? I have one M31 phone n touch working but screen gone blank after it fall. Or does it work only on windows 10 n above or any version? I saw somewhere it needs win10 pc

@drexqd 7 месяцев назад

Samsung dex is not available on ALL Samsung phones.

@ufonekhi8593 14 дней назад

I have got Samsung Galaxy fold4. Both screens smashed ,can’t see anything. I just want my data from it. Could you please guide me? Thank you.

@harsto12 11 месяцев назад

After i have gotten all my stuff on my laptop will it be safe to delete em on the broken mobile before transfering it away to repair the screen, Just asking cuz i don't really want people to see my private pictures since some of my pictures are pin codes to diffrent stuff and back up codes to be able to get access again if you suddenly lock urself out and yea?

@TechGuyCharlie 11 месяцев назад

Yes, absolutely safe to delete everything from your phone, should not matter since you've already copied everything on to your laptop. And, as a general rule, I don't trust anyone with my personal data, I always wipe everything before sending devices off for repairs.

@komalbaygale3771 5 месяцев назад

I have Samsung A80 and having password bt didn't getting any replacement phone for copy keys what to do

@waqarkhalid7415 8 месяцев назад

if you cant see your screen how can you transfer Text msg the regular not the whatsapp

@sigmaziz0 2 месяца назад

I broke my phone, and I want to back up my photos and other data. The thing is, when I try these methods it asks for my phone to turn on it's permission, which isn't possible when the screen isn't working. Please help me :(

@ajetmaraj3992 16 дней назад

how about the smartphones who dont support out video hdmi?

@kekkekkek8754 2 месяца назад

What if the phone doesnt have samsung dex its an older model samsung note fan edition

@smiloistalking 29 дней назад

So youtube predicted whats gonna happen to me in future and recommended me this..... I see.

@TechGuyCharlie 29 дней назад

Are you serious? 😂 which phone?

@joydboy1382 Год назад

Is there a way to fix/remove green line form note ultra 20 without changing the screen?

@BB-oe4ij Год назад

No, it's a default in the screen. Once it's defect you can't fix it, without exchanging the display

@DuncanClocks 4 месяца назад

How can you do this recovery method with a dead screen

@elektroyan8246 6 месяцев назад

So tell me how you enable dex with a broken screen!

@cupajoe4742 11 месяцев назад

Hello sir, does this work from a broken screen samsung to a different android phones (realme phone)? If it doesn't work, do you have any other options?

@TechGuyCharlie 11 месяцев назад

Nope! You can only transfer your data from a Samsung to another Samsung. If everything else fails, then only option is to get the screen fixed, or let go of all your data.

@gamingwithusman1149 6 месяцев назад

My phone was almost dead. I have a Samsung A50 How can I recover my data from a broken screen and the battery is dead. Any solution sir. Waiting for your reply♥

@krissusp3811 7 месяцев назад

Will the usbc to hdmi&usb dongle work if my screen is fully broken with no hope of entering the passcode & its restarted?

@TechGuyCharlie 7 месяцев назад

Hey man, It wont, you need to unlock the phone to get a video out signal even though a HDMI dongle.

@KawaiiOtakuNora 8 месяцев назад

I guess I can not save my data if the port is also broken 😭😭😭 Is there a way to recover my data? I have a Samsung S8+

@margieburgs6469 2 месяца назад

so there isn't a way to access phone data if touch screen isn't functional?

@vanshoza1045 10 месяцев назад

Bro , i have forgot my password and want to unlock the phone or transfer all the data to pc , but without password the phone in nothing showing in pc , how can i transfer my data without unlocking my phone , or how should i unlock my phone .... can yoh suggest if any service centers can help or even you could help then it will be appreciated

@TechGuyCharlie 10 месяцев назад

You cant!! Its impossible to get any data off the phone without the unlock code! Or else anyone will be able steal your personal data without unlocking. Service centers wont be able to help either.

@vanshoza1045 10 месяцев назад

@@TechGuyCharlie I am literally feeling light hearted now , those photos and videos were precious, can't the recovery center root or code something to unable the fingerprint option from the settings without unlocking, coz I have my fingerprint registered but the option is disabled

@MadWorldEarth 10 месяцев назад

@@TechGuyCharlieBut the police can do it❓️

@UmatsuObossa Месяц назад

Okay but what do i do when my phone doesn't already have permissions and apps set up for this and the screen's touch function ALSO isn't working?

@TechGuyCharlie Месяц назад

Get a new screen, I guess, if you can grab a used or a copy of the original from a local repair shop, that will allow you to recover data and move to a new phone, otherwise, there is no way to unlock the phone without a functional touchscreen.

@davisjensen1375 3 месяца назад

Hi Charlie, what if my phone doesn't respond to touch either? My screen is black and only flashes faint pixels in the bottom corner. It doesnt respond to my touch, only a little from the power button

@TechGuyCharlie 3 месяца назад

Hey Davis, sadly there is no other option to get a new screen, because there is no way to recover data without unlocking the phone.

@beklenen86 2 месяца назад

@@TechGuyCharlie There is a way actually. If you manage to connect the phone to the monitor, use your mouse and drag from the bottom of the screen to open up the "Emergency" dialling keyboard. It will be trial and error to get this up but once you have this visible on the monitor, click on the vertical ellipsis and it will then prompt you to enter the key lock!!!!! I have managed to unlock by using this method. My screen was completley nonfunctional, including the fingerprint and front camera. The phone this worked on was S20.

@suede4412 6 месяцев назад

So what if you cant unlock the phone even with mirror cable im literally stuck witha. Black screen and password preventing me from transferring my data

@TechGuyCharlie 6 месяцев назад

Hey, there is no way to recover data without unlocking the phone! Its a security feature, if there was a way, anyone would be able to steal your personal data like photos, videos..etc without knowing the password/pin.

@upanigunatilake3220 8 месяцев назад

Hi whne I conne t to samsung dex 8t doesn't recognize the phone. Ornthe connection. I tried reconnecting but didn't work. What can I do?

@TechGuyCharlie 8 месяцев назад

Hey which phone?

@capconescp 3 месяца назад

is there another way if the usb port is dead ? like from the hardware or idk

@TechGuyCharlie 3 месяца назад

Unfortunately there isnt! The only way is to get the screen fixed, or find a second hand phone with a working screen/usb port and transplant it onto the phone with the broken display.

@jaraisampath480 3 месяца назад

Is this possible without a computer?

@Margenzo420 4 месяца назад

i have an xiaomi poco x5 pro how can i recover on it?

@princeakosah4947 Год назад

Will phone work again it screen replacement?

@TechGuyCharlie Год назад

Of course it will, the phone itself is fine, its just the screen which is defective.

@abu711 4 месяца назад

So is there a way if the touchscreen does not work? Is my only option to replace the screen then?

@TechGuyCharlie 4 месяца назад

Pretty much, Its like a security feature on these phones, it just wont let you recover your data without unlocking the phone, trust me i've tried everything!

@shaiderblack6311 7 месяцев назад

What if I don't have desktop computer 😭

@animone-vu2zl 7 месяцев назад

Ask any frnd or go cybercafe

@gopinath4119 8 месяцев назад

Will it work Type c to type c cable? as my monitor have type c in.

@TechGuyCharlie 8 месяцев назад

Yes, it should. But, you'll need a USB 3.1 Type C Gen 1 cable at least, so the cable that came with the phone won't work for this.

@gopinath4119 8 месяцев назад

@@TechGuyCharlie Ohhh ok, thanks for the reply.

@sweetallyally 7 месяцев назад

I could not connect the mobile to the pc :( i triee to bluetooth

@stopcam.iso_1 2 месяца назад

Hi bro,I have a S21+ gifted from my brother but idk what happened but suddenly its screen stopped showing anything and got black. Samsung Authorised Service Center asking for 200$ and giving me screen and back glass replacement. What should i do ?? 3 month warranty also included

@TechGuyCharlie 2 месяца назад

Very expensive for a 3 year old phone, if you can spare some money, i'd recomend upgrading to a newer model, but that's up to you.

@stopcam.iso_1 2 месяца назад

@@TechGuyCharlie mera to kuch paisa nhi laga h usme bhai ne diya h. 12,000 rs to sahi deal h mere hisaab se phone 1 saal hi purana h vese

@stopcam.iso_1 2 месяца назад

Its not actually 3 years old @@TechGuyCharlie

@cedesgaming 7 месяцев назад

i keep my broken phone 5years. i have money now i buy a cheap lcd to get my files. But i forgot my pin. Is there any way? if i forgoy my pin

@TechGuyCharlie 7 месяцев назад

Hey man, there is no way to recover data in case you've forgotten the unlock pin.

@gurunghoraa2594 9 месяцев назад

My phone's display is showing only black and touch is working in only some areas. Now, i want to earse all data from my phone. Can i do that??

@TechGuyCharlie 9 месяцев назад

Hey, you can use Android Recovery to erase the data, you don't even need the touch to be working as you can navigate using the volume keys! But it will take some guesswork if the screen is completely blank. www.verizon.com/support/knowledge-base-303995/

@StopPlanWitMe 9 месяцев назад

I’ve used DeX and drop my files to my pc but how do I get them onto my new phone?? Please help😢

@TechGuyCharlie 9 месяцев назад

Just copy them on your new phone like you would transfer files from a PC to a phone via USB.

@StopPlanWitMe 8 месяцев назад

@@TechGuyCharlie thank you for responding so fast I successfully transferred my data !! So can I now delete those files off my laptop??

@cosmicpaul1085 9 месяцев назад

Here is my problem, i have a note 10 plus with a totally damaged screen, when i connect a usb c to hdmi adaptor, am able to connect a mouse and keyboard, when I successfully unlock the phone with my pin it quickly restarts and tries to launch Dex but it gets stuck in a dex boot loop

@TechGuyCharlie 9 месяцев назад

So cant exit or start Dex?

@cosmicpaul1085 9 месяцев назад

@@TechGuyCharlie yeah