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It’s great to see some “Back to basics” PC videos as we’ve seen countless videos on high end setup, tweaking your pc, benchmarking etc. these sorts of videos are great for people who have limited pc experience and are looking to upgrade their pc etc. These PC basics are essential for anybody doing any sort of upgrading.
@@mikesunboxing I need help, or advice. I bought a new Ryzen 3300X from B&H. I had to order a backplate for my "used" board so the processor sat unopened for a good while. I updated the BIOS to the correct one, then attempted to put in the NEW out of box CPU. I would not drop in but I finally got it in and it would not boot. When I took it out, I noticed it had bent pins. So, I know the company will blame me but I have built MANY computers and have never had a brand new CPU do this. Should I contact them or do you think it will be futile?
@@mikeadams8027 Bent pins? Futile from AMD. A PC shop may straighten the pins for you, or there is a good DIY YT video. Did you insert it wrong in the socket? It should drop in, unless the pins were previously bent?
@@SmittyAZ I "dropped" it into the AM4 socket like always. My point was it brand new out of box. The first and only thing I have ever ordered from B&H. I have never had an AM4 cpu that did not fit then get clamped down. I turned on the power and it would not even boot. I turned it off then took out the CPU and saw what appeared to be bent pins. I have had bad luck before with taking to a shop to get a diagnosis then sent it in to the company (Gigabyte in this case), and they said the problem was something completely different than the shop, AND it was caused by user damage. The shop diagnosed a RAM slot issue. GB said it was the CPU socket, caused by me, and not covered under warranty. The only shops around here are the one like I just mentioned, so either he was completely wrong (pc would only boot with RAM in one particular socket, brand new motherboard supposedly under warranty).
Didnt happen with me but Ive heard about this a few times about the AMD stock cooler getting stuck. Heard a horror story about the CPU being ripped out too !!!! Thanks for this Mike and Kath :-)
It happend to me with my old PC, it was a A320 with a Ryzen 3 3200g some years ago, but the socket was totally ripped and some pins in the CPU were destroyed... it was like a crime scene and i was the only culprit. Its not the stock cooler the one who causes this tragedy, is the stock thermal paste they use is really bad quality and only lasts like 2 or 3 weeks, i even recommend use the Manhattan cheap paste instead of the stock one. After that i ALWAYS clean the stock thermal paste and apply something better, even the cheap manhattan does a really good job for some months while you get a better one. Lesson learned NEVER EVER use the stock thermal paste on your stock cooler.
One of (if not the worst) nightmare in PC service (keeping with CPU on the hand with CPU cooler, specially stock Intel and old AMD). Thanks for the how-to, Mike & Kath!
Nice one :) Thanks. Here's one I worked out yesterday. Worth circulating? Bent CPU pins. 4 Buy two blunt syringe needles. These are not sharp, they are used for applying glue etc. Available on Amazon / eBay. One thin one, colour coded blue. One thicker one, colour coded Orange. Start with the blue one. Slide it along the roots of the row of pins, at their base horizontally. Lift it up. Repeat along the other axis. Now repeat with the orange thicker one. All of the pins are now straight. I do hope you don't mind me passing that along here. Tell me if you think it a bad method. Cheers and thanks for another superb vlog.
I once used a mechanical 0.5 mm lead pencil to do it. Back in socket 462 time with an Athlon 2500xp. Not yet happened to me since that time, finger crossed!
in my experience if the paste gets really hard (usually stock paste) best way to get the cooler off is to apply a sharp blade like a scalpel between the IHS and the block (assuming it's reachable which might be difficult while in socket), and gently tap on the blade handle to force it in between the two. since hard paste is also brittle once it gives even a tiny bit the whole thing pops off (if cpu is no longer in the socket have something soft for it to land on so it doesn't bend pins)
I appreciate this and am gonna try again in the future. Ive run benchmarks and still not been able to get the stock cooler off my ryzen 5 5600. It seems fused
Ripping a CPU out of an AM4 socket is the reason why no one should ever use the pre-applied thermal paste. I learned the hard way, but since it was one of two Ryzen 5 1600 AF's I paid $85 for it could have been much worse. I did manage to get the pins straight enough to go back into the socket and it would post, but it had a slight corner to corner concave bend and would throw errors in under a minute using memest86.
most of us have now had a issue with a cooler getting stuck at least once with the socket style cpus , shame really because otherwise it is a pretty decent system
I wanted to try the freezer method. It is supposed to work good if heat is not enough. The thermal dilatation between steel and aluminum or copper not being the same, it is supposed to break the joint.
Thanks as always Mike! I've been an Intel user for years and just recently got into AMD. That was one of my major concerns about AMD CPU's. Can't wait until the new AM5 socket boards and CPU's become available. Cheers to You and Kath for all the great content you provide. Cheers
I honestly think twisting the cooler is a bad idea. I spoke to a guy at AMD who concurred. If you have to do this it’s a lot safer to unscrew the 4 cooler mounting screws and very slowly put the whole assembly off the mono. Ensure you apply even force such that the cpu stays parallel to the mobo. After that heat the cooler heatsink evenly any the cpu will slide off the cooler twisting the cooler risks bending or even breaking the pins.
Everything is always so easy with videos. I played intensively for an hour and warmed up cinebench for 30min, but it still stays tight, no movement in any direction.
These stock coolers are deadly. I've 99% of the time built with third party coolers. Had to slap on a temp stock cooler as I'm changing from air to Arctic Freeze 240 II in a few days, while returning the Noctua cooler. Thought it wasn't fastened properly, so I was taking it off again. Didn't heat it up prior tho... only twisted carefully. Took the cooler off again... No CPU in the socket. Heart in throat. WUPS! 😆
This just happened to me with a Noctua NH-D15 and Arctic MX-4, on a CPU installed three days ago!! The motherboard is broken so I can't use it, otherwise a great way to avoid this is to hear the CPU and heatsink by loading it prior to shutting down.
I've currently started my new build. I had trouble getting mine off last night. Now I can't get the screws to back off so I can screw the heatsink and stocko fan back into the board and backplate. So I'm here searching for an idea. I've subbed mate. Great info. 🤓
Thanks for the great how-to, Mike! It is a really bad feeling when you wrench out the CPU with the heatsink - did you just kill the CPU, motherboard or both? Luckily in my case, it just took some time to clean things up and everything worked okay.
I had this problem sometime ago and used fur to get the CPU a bit toasty then a bit of sideways movement and the cooler came off. The generic pad they use on and coolers seems to stick pretty good. Not had this problem with mx4 lol
I'm very glad to have found this video. Thanks! Would an electronic dust blower for computer be warm enough to get the job done? I'm very afraid frying my CPU with a dryer if I over do it. Thanks.
@@mikesunboxing really like the windows 10 install video. Having done exact same thing two weeks ago I can say it was really spot-on it’s gonna be really helpful for people.
last month when i try to replace my stealth cooler with a tower... as im puling the stock cooler out, the cpu got yanked out of its socket. it gave me a minor heart attack. but luckily its still works fine.
This is maybe easier to fix or at least advise if we can ask more questions and get direct answers, so feel free to join our Discord chat and we can go over it in more detail discord.gg/XtBTGQ6BDu Agree to the rules by clicking the emoji and you will get access to the rest of the Discord channels
If anyone is skeptical about the hairdryer method. I was using phantecs thermal paste which reviews say it sticks. Literally was less than 10 seconds before I could start to move it
I Njoy the simple things in life. that most of us forget. Thank you very much Kath and Mike for taking me back to the ground again. did Njoy this video alot :_:
I did this to change the paste and my cpu fallow on the cpu cooler but it was in fact easier to remove that way with a flat screw driver should had run something like cinebench first but its was okey nothing got hurt but its could easy had been done some dmg on the pins first times in 20 years i use like their pace and just put it on like i did with 1600 always used like a rice corn in the center on my old intel cpus and never had any problems with removing them
I wish I'd watched this video yesterday instead of today. I unscrewed two screws on the same side on a cold system. The springs yanked the CPU out, but I didn't know, so I applied some pressure to the cooler when removing the remaining screws. I bent a bunch of pins, and while carefully bending them back, one of them snapped. Now the CPU is useless. This feels like a really bad design.
@@mikesunboxing Unfortunately this was one was used. I even tried replacing the pin with a tiny piece of wire, but it still doesn't work, I guess it didn't make good enough contact.
My problem isn't that the heatsink itself is stuck to the CPU (that dry ass thermal paste already crumbled off), it's that one of its mounting screws is completely stuck in the standoff, and I can't hold the standoff with pliers while I unscrew like I could with mobo standoffs, because the cooler backplate is in the way.
@@mikesunboxing i ended up pushing down on the mounting screw and backplate together which made the standoff pop out of the backplate by just a mm, but enough to hold it with pliers while i unscrewed. i was about one twist of a screwdriver away from sawing through the mobo.
@@mason2437 This is maybe easier to fix or at least advise if we can ask more questions and get direct answers, so feel free to join our Discord chat and we can go over it in more detail discord.gg/XtBTGQ6BDu Agree to the rules by clicking the emoji and you will get access to the rest of the Discord channels
I accidentally tried to unscrew it a different way to how you showed (I found this video after I started trying to take it off). is there a way to take it off? because there are 2 screws that came out just fine but the other 2 won't go upwards. can I fix it? I'm upgrading the cpu so I don't mind if it gets damaged (as long as the new one can work)
This is maybe easier to fix or at least advise if we can ask more questions and get direct answers, so feel free to join our Discord chat and we can go over it in more detail discord.gg/XtBTGQ6BDu Agree to the rules by clicking the emoji and you will get access to the rest of the Discord channels
This is maybe easier to fix or at least advise if we can ask more questions and get direct answers, so feel free to join our Discord chat and we can go over it in more detail discord.gg/XtBTGQ6BDu Agree to the rules by clicking the emoji and you will get access to the rest of the Discord channels
This is maybe easier to fix or at least advise if we can ask more questions and get direct answers, so feel free to join our Discord chat and we can go over it in more detail discord.gg/XtBTGQ6BDu Agree to the rules by clicking the emoji and you will get access to the rest of the Discord channels
Hello! im new to pc building, if my cooler is stuck when cold does it mean there's still thermal paste there or i need to do something about it? because im wondering if i need to reapply thernal paste.
@@mikesunboxing Thank you for your response mike! what should i be doing if it's stuck like as what you described? rock solid. im currently not using it for now because last time i tried to play my cpu temp climbs up to 85 with low settings.
@@vexillian01 This is maybe easier to fix or at least advise if we can ask more questions and get direct answers, so feel free to join our Discord chat and we can go over it in more detail discord.gg/gaeeDPw
Oh man this sucks, the screws on my cooler rusted up and its practically impossible to unscrew them (they started rusting up about 6 months after purchase, no luck on unscrewing it even a year later). Should I use some kind of lube to free it a bit?
If the motherboard is already installed into a fully operational computer (just upgrading), should running the computer a few minutes cause sufficient heat to make the paste viscous enough to successfully remove the cooler? Thanks for your thoughts.
I just recently bought an aio and a new cpu and I was excited to find out after trying everything cinebench and twisting I even tried a floss trick someone said and I just can’t get it out, it’s a amd stock cooler
Help! I removed it but I can't screw it again. The screws dont go down the holes. Seems like I should push them down but the spring makes it incredibly hard and not like in many videos. Can you make a video about that? 😢😢 **I found the solution and I see no video talking about that. There's a back plate that must be held firmly in place because it contains the holes for the screws. I removed the back panel and placed a toilett paper roll behind the back plate, firmly holding it in place. Then I placed the computer as in your video, with the paper behind it. This made the holes move "up" and the screws were able to reach them. All the videos make it look so easy to drive the screws, but there must be a pressure from the back plate and a little presure to the screws, so they reach the holes. I suffered a lot! I thought my screws were defective or that I had ruined them when I removed them. If you could add that information to the video, maybe you would help lots of people like me** (I thought I was gonna lose my job). 💔😭😭😭😭
we have done a few versions of this video and we often suggest using a block of wood or some other non conductive solid object under the backplate to ensure it firmly presses against the motherboard, but glad you got there in the end
Happened to me amd wraith pulled altogether with cpu no pin damage but made my retention arm loose has lil force is there a replacement for these retention arm
i remember how i ripped off amd cpu from the socket every time i wanted to change thermal paste or clean the radiator. And after somebody told me to heat it with aida64, it just like fall of by himself nice hack
I would like to ask a question. My screws from my cooler dont move whatsover, ive tried multiple screwdrivers but they just feel like they are stuck. Im afraid that if i really push them they will break and probably damage something. Any suggestions?
Mike, Gigabyte told me to unseat the CPU and check for bent pins. Obviously fan must come off to do this. Problem is computer won't pass POST, so not operational. I don't own a hairdryer since I'm bald. Any other thoughts? Thanks.
@@SherProductions11 This is maybe easier to fix or at least advise if we can ask more questions and get direct answers, so feel free to join our Discord chat and we can go over it in more detail discord.gg/XtBTGQ6BDu Agree to the rules by clicking the emoji and you will get access to the rest of the Discord channels
i just wanna remove the fan not the entire thing. they screwed the screws so bad i unscrewed 3 now only 1 is left and its stronger than diamond. it's humanly impossible to unscrew that. even godzilla itself admitted it. jokes aside i have no idea to unscrew this. the cooler frame also makes it harder to get the screwdriver in position lol
Anyone here has some tips if it's still stuck after heating up the CPU to 85c ? I even tried turning while it was on so it could not cool off before I got.my hand into it
loosen the screws completely and let the back plate fall off, then use a little rotation gradually both ways and it sound break free BUT PLEASE BE CAREFUL
@@mikesunboxing Thank you Mike for replying! I got it after 2 days trying to get it off. It was like it was super glued together. It took real effort but in the end it payed off. Thanks for the video it helped 👍👍♥️
yes you should be really careful about that hair dryer diy thing. It fried my motherboard even though I used a simple and basic hairdryer and now my pc won't power on. 100 euros down the drain...
a hair drier shouldn't create enough concentrated heat to cause damage to the board unless you are leaving it for a really extended period or touch the board with the hot tip
@@mikesunboxing i know. Mine died anyway...anyway bought a new.b550 board. The design of the AM4 socket is extremely bad either way. If you can easily rip your cpu with the cooler from the socket in normal day to day situations then this is realy bad...also the backplate is a big pain if you use a cooler that does not have a latch mecanism... hopefully the am5 socket will fix this. Had no issue whatsoever on Intel
@@mikesunboxing My CPU flew off, cut my finger on the CPU fins and bent some pins when it hit the ground. I was very lucky I was able to bend them back with a thin blade, but this is absurd.
Yeah, Thanks for nothing Mike, Only a damn week too late. Cleaned the kids PC whilst they were away and the cooler pulled the CPU straight out of the slot, super glue would have been easier to remove. Release your videos earlier next time will you...:p PS on a serious note, it was all fine, I'm just glad I didn't drop the CPU/Cooler after it came out.