Are you aware of any way to manually move the printhead into the Cartridge Exchange position when printer is stuck in permanent error state 5011? Printhead literally will not move from its hiding place on right side of printer. Any help appreciated. Customer can't avail of warranty until they get genuine Canon inks in and they can't do that until they can remove the generic ones. Thanks. John
Hi, The circuits are designed to work in a potentially wet environment, so if they come into contact with water it's OK, just dry them with tissue before reinserting the print head.
